Nrby Software

4.18 / 5 (33)

Our advisors have recommended this product 15 times in the last 30 days

About Nrby

Nrby is the smarter way for field teams to execute tasks and workflows from any location. Nrby is a collaboration platform with over 150+ communication workflows that drive operational efficiency with better task management and team workflows. Thousands of users are embracing Nrby to improve business performance and drive profits. Document, take action on tasks from any location easily and efficiently with Nrby.


Supported Operating System(s):

Web browser (OS agnostic)

33 Reviews of Nrby

Average User Ratings

Overall

4.18 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(13)

13

3 stars

(4)

4

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 33 results

January 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Clean, efficient data collection tool for OSP needs

Since deploying NRBY we have been able to optimize the data collection work flow for OSP teams. We continually find new uses for the platform and making changes are very simple using the web based control panel. The NRBY support team has been very responsive and routinely checks in on us.

Pros

The time to deploy and ease of use were key factors when we made the decision to deploy NRBY. Being cloud based, there is no need for complicated VPNs. The operating costs are very manageable and easy to justify based upon the increase in process efficiencies we have seen.

Cons

At this time, we have had no issues with the software and are very pleased with the decision to choose NRBY.

Response from Ping4

Replied January 2020

Thanks for taking the time to provide a review of Nrby and your kind words! We will continue to make improvements and always appreciate the feedback.

January 2020

Nathan from WOW!

Company Size: 1,001-5,000 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Increased Accountability & Ownership

From single-market testing to company-wide deployment our experience has been overwhelmingly positive. It seemed whatever application ideas we thought up the Nrby Engineering team was able to deliver on making the implementation process relatively seamless.

Pros

The ease of use is phenomenal allowing technicians to easily capture location and job data detailing the work they've performed as well as use the saved data fro future reference.

Cons

There were limitations at first with some of the features we wanted to see implemented but we were able to work through them with the help of the Nrby Engineering team.

Reasons for Choosing Nrby

Nrby came to the table a "One-stop-shop" proven product allowing us to deploy to or teams relatively quickly. Being able to only deal with Nrby on feature requests, upgrades, etc. is extremely efficient compared to dealing with a product that may have multi-vendor dependencies.

Response from Ping4

Replied January 2020

Nathan, Thanks for taking the time to provide a review of Nrby and your kind words! We appreciate everything WOW! has done for us and your team's willingness to work closely on projects. It's been very helpful and instrumental in the development of the product.

December 2020

Bobby from WOW! Internet Cable Phone

Company Size: 1,001-5,000 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

NRBY usuage

I’ve been very satisfied with Nrby overall Seems to make it easier to see who completed work and track what has been completed

Pros

That it has a timeline and you can see what has been previously done

Cons

That it doesn’t automatically give you a list of the pins you have dropped.

Response from Nrby

Replied January 2021

Hello Bobby, Thanks for taking the time to review Nrby and provide your feedback. At Nrby we pride ourselves in providing the best product experience possible. With that being said, we know that we haven't perfected that yet and feedback like yours is exactly what we need to keep innovating the product. We'd like to open up an invitation for you to speak further with our product team on how Nrby can be even better for you. Please email marketing@nrby.com for us to schedule time. Thanks again, Bobby!

January 2020

Christopher from WOW! Cable

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

2.0

January 2020

Could be a GREAT program.

Pros

It’s rather easy to use, you can search for your pins though if you have multiple people with the same first name...I see a lot of potential for an app like this

Cons

So sometimes pins will just disappear. Also when I am in certain areas it says we don’t service that are when I know we do. Sometimes we just don’t have all our industry options of types of work we are performing, while saying that I understand how hard it would be to incorporate every little job for every industry.

Response from Ping4

Replied March 2020

Christopher, Thanks for your review! Sounds like you might just have some configuration issues. I'd suggest reaching out to management first but if the issues don't get resolved please email us at support@nrby.com.

January 2020

Tyler from Wide Open West

Company Size: 1,001-5,000 employees

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

January 2020

Organized, sleek, easy to use

I am happy with my overall experience with this app. I am able to track my progress through the day, the amount of work I can get done, and also log on the pins way a particular job may have taken longer then it should have.

Pros

This software has helped to organize many processes and seeing how productive you are being which helps you to stay on track to meet daily production goals. It is easy to log information into the drop-down menus and see what items you need to finish.

Cons

I least liked the number of pictures you could upload to a drop pin before the app crashed. This is one crucial part of my job and slows down productivity to load a low amount of pictures and drop multiple pins

Response from Ping4

Replied January 2020

Tyler, Thanks for taking the time to provide a review of Nrby and your kind words! We will continue to make improvements and always appreciate the feedback. The Nrby app is being updated weekly so please go to the app store and make sure you're on the latest release. If you continue to experience issues, you can reach out directly through support@nrby.com.