Clean, efficient data collection tool for OSP needs

Since deploying NRBY we have been able to optimize the data collection work flow for OSP teams. We continually find new uses for the platform and making changes are very simple using the web based control panel. The NRBY support team has been very responsive and routinely checks in on us.

Pros

The time to deploy and ease of use were key factors when we made the decision to deploy NRBY. Being cloud based, there is no need for complicated VPNs. The operating costs are very manageable and easy to justify based upon the increase in process efficiencies we have seen.

Cons

At this time, we have had no issues with the software and are very pleased with the decision to choose NRBY.

Increased Accountability & Ownership

From single-market testing to company-wide deployment our experience has been overwhelmingly positive. It seemed whatever application ideas we thought up the Nrby Engineering team was able to deliver on making the implementation process relatively seamless.

Pros

The ease of use is phenomenal allowing technicians to easily capture location and job data detailing the work they've performed as well as use the saved data fro future reference.

Cons

There were limitations at first with some of the features we wanted to see implemented but we were able to work through them with the help of the Nrby Engineering team.

NRBY usuage

I’ve been very satisfied with Nrby overall Seems to make it easier to see who completed work and track what has been completed

Pros

That it has a timeline and you can see what has been previously done

Cons

That it doesn’t automatically give you a list of the pins you have dropped.

Could be a GREAT program.

Pros

It’s rather easy to use, you can search for your pins though if you have multiple people with the same first name...I see a lot of potential for an app like this

Cons

So sometimes pins will just disappear. Also when I am in certain areas it says we don’t service that are when I know we do. Sometimes we just don’t have all our industry options of types of work we are performing, while saying that I understand how hard it would be to incorporate every little job for every industry.

Organized, sleek, easy to use

I am happy with my overall experience with this app. I am able to track my progress through the day, the amount of work I can get done, and also log on the pins way a particular job may have taken longer then it should have.

Pros

This software has helped to organize many processes and seeing how productive you are being which helps you to stay on track to meet daily production goals. It is easy to log information into the drop-down menus and see what items you need to finish.

Cons

I least liked the number of pictures you could upload to a drop pin before the app crashed. This is one crucial part of my job and slows down productivity to load a low amount of pictures and drop multiple pins

Excellent concept

We are using Nrby to track the productivity of techs within the maintenance department of our company. A lot of the work that we do does not have a paperwork trail, so Nrby gives us a way to track our daily functions.

Pros

The app is small, simple, and functions well for its intended purpose. The GUI is simple, easy to use, and well laid out. The development team has been amazing at adding new features upon our request, and are really responsive.

Cons

The admin side, on the website, can get a little confusing to set up and takes a little playing with to get used to.

NRBY review

[SENSITIVE CONTENT HIDDEN] has been awesome to work with. He answers our questions and gives us weekly reports.

Pros

Works for the basic function of what we are looking for. It has transcended us to next level.

Cons

We need quicker engineering processes to get to where we need to be to make NRBY the only tool we use. We are so close to a production tool with drive time automation. We also need reporting that we can pull just like the NRBY master report.

Customizable

Its been extremely helpful in our job isolating issues and getting them repaired in a timely manner

Pros

We were able to describe features we wanted and the devs added them in

Cons

It changed almost daily with updates. Some were our own ideas and others were from the devs

NRBY review

Excellent customer service, [SENSITIVE CONTENT HIDDEN] has been great to work with and anything we bring to him he takes back to his team and has it developed to fit our needs.

Pros

The tracking ability and customer service.

Cons

The software glitches and data exports.

Nrby

Pros

The ability to drop a pin at your location on a map.

Cons

Pulling reports and sorting through all the different pin types.

Great Experience!

Nrby allows us to complete work effectively and efficiently. By using the Drop Pin feature we are able to drop pins where we are working and also drop pins for things that might be seen while completing other tasks. It's a great help and a great tool to have that is used to make sure we don't forget something or where there is other work to be completed.

Pros

The realtime applications as well as the PIN drop function that has what we need for present and future working points.

Cons

At first, it wasn't very user-friendly. But, with the ongoing development of NRBY and how we use this tool, it has become more user-friendly!

NrBy

Pros

The flexibility of use. We have found many ways to use NrBy to help us make the work more productive.

Cons

We do have some issues with there being no start time, stop time since we may start one job and have to pull off to go do something else. A pause work button would be beneficial.

NRBY Review

Pros

Ease of use in changing and defining pins/attributes. Customer support response time to problems.

Cons

We cannot customize pins to the individual role level. Any changes impact all roles unless you want to create a separate pin. The watched list doesn't remove pins when tasks are completed. No way to click on address of pin to get directions without copy and paste into maps.

Eric Tucker's Review on Nrby

Hands down the Nrby product and support is one of the best tools I have been introduced to at WOW!

Pros

It is easy to use and understand and the software is always being improved on.

Cons

The phone app runs rather slowly at times, mainly when the app is loading. Once it does load completely it runs fine.

Nrby Review

Pros

I enjoy the versatility of this software. If we have any issues or questions, the company is always on top of it. They work with us no matter how large or small the problem is.

Cons

After an extended amount of time the storage on the app we use is too much. I often have to delete the app and reinstall it.

NRBY

Pros

NRBY is a great tool for keeping up with daily activities and productivity.

Cons

There is a lot of steps in order to track what's going on.

NRBY (Likes and Dislikes)

Over all we have had a great experience so far with NRBY and look forward to using this tool going forward.

Pros

It is very user friendly. We are using it for review of the tech install. The fact that it is so easy to use NRBY it was easy to get buy-in from the techs to use this new tool.

Cons

Some of the steps or way we have the site set-up could be better (example: picture labels).

My Review

Tracking productivity/assessing manhour deployment opportunities

Pros

Immediate feedback and tracking of repeat issues by area

Cons

Not sure / still working bugs out and getting good results for issues brought to light

Nrby ease of use

Pros

Easy to use and lots of features. Constant updates to product.

Cons

Sometime you have to wait for an iOS update to come out for new features.

Keeping track of business day to day couldn't be easier!

Great! [SENSITIVE CONTENT HIDDEN]is very helpful and I'm looking forward to gaining more knowledge from this software and what more it can do for our company.

Pros

Very user friendly for our company to implement and use on a daily basis. This program gives us the ability to keep track of all that is going on and anything that needs addressed over a large area.

Cons

The only issue we have really isn't a "con" about the software but the ability to use the software on some employee smartphones that are cheap and aren't up to date.

Service

I would like to say once it is fully complete it will work as it should but still learning how to use all of the parts of it.

Pros

The software works good for the most part but there are so glitches with it about opening it really lags to show you where you are at.

Cons

Some of the items ask to many questions that must be answered before you can close the pin.

WOW review

Pros

Nrby is an alternate way of tracking jobs and is helpful for the users.

Cons

I have no issues to report. The software has been working fine.

It works

It’s alright...but I am not sure it worth whatever we are paying for it.

Pros

It does let my boss know where I am. And what I was doing there.

Cons

Changes get made to system and we have it figure it out on the fly.

Tracking assets with NRBY

Like being able to track and have instant status of remote equipment. Also like being able track certain parameters over time.

Pros

I like the graphic interface which follows my location using my phone's GPS.

Cons

Early on, the graphic interface was a bit confusing for some users. It has been improved.

Good idea, mixed opinion

Overall the app works decently and the idea of the app is great. Could use some optimization but other than that its okay.

Pros

The way it tracks time on job sites is useful.

Cons

Freezes and crashes on Android phones, not every time but often enough to be frustrating.

Worried

When I first started using Nrby my pins would disappear, that’s greatly improved.

Pros

It’s very simple and straightforward to use.

Cons

I’m worried the data collected will be used to decide how long tasks should take in my department. Task in my department can and do range all over the place, so aggregates have little to no value.

Awesome product

Pros

Although we have been using the nrby app for a short time, I can already see tremendous benefits as it relates to managing my manpower, budget, projects and technicians safety to name a few. The functionality of the product is simple and straightforward so that implementation was quick and smooth. The support we get from [SENSITIVE CONTENT HIDDEN] is extraordinary and I look forward to our continued partnership into the future.

Cons

I have not seen any cons of any kind as of yet.

Good tracking software

Pros

Ease of use. Easy to find any ready made reports

Cons

The lack of ad hoc analysis. There is an option, but not down to the detail I look for at times

Easy

Pros

The product is very easy to use. Easy to set up.

Cons

Pins sometimes disappears. Set a pin at the start of a job, and it disappears when you go back in to close it.

Nrby Review

Pros

I like the up to date information that we are all able to access.

Cons

I would like a list of the open troubles.

Nrby Review

Pros

It can be a good tool for tracking what work has been completed on a project that has multiple people working it.

Cons

The phone app that we use is very slow and will close on it's own and the info you were trying to put in a pin will be lost.

NRBY

Pros

Very easy to follow and and run. Pretty easy to navigate through the app

Cons

I have a IPhone and the only thing that I cant figure out to do is to draw a route out from our plant to the house if we have to lay a temp wire down

Great Option!

Nrby provides us with information and maps quickly in office or out in the field. In our line of work this program type is needed.

Pros

The flexibility of this software is fantastic!

Cons

I have not found anything I dislike at this time.