





CRM






Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10About ONLYOFFICE
ONLYOFFICE is a collaborative cloud-based and on-premise office suite suitable for small, midsize and large companies. It caters to individuals, educational institutions, affiliates and nonprofit industries. Additional features include project management, document management, CRM, community, mail and time calendar.
The editor offers co-editing together with chat, comments, revision and other features, and it can be integrated with Sharepoint, Nextcloud, ownCloud, Alfresco, Confluence, CommuniGate, eXO and more. The document management module provides document sharing and collaboration features.
The projects module includes project hierarchy management, progress tracking with Gantt charts, access rights management and time management fe...
CRM
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
September 2018
Mirko from UltraBarato
Company Size: 201-500 employees
Industry: Consumer Electronics
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
September 2018
A must have tool, The SwissArmy app on the Office Universe.
I use ONLYOFFICE everyday to send and receive documents, on my work and personal life, the software allow to work Mobile and Desktop so it's easy to go from one to other and continue working, no everyone have Microsoft Office but everyone can have ONLYOFFCE EASY and continue with the work with the same quality, I love the formula management and use every time to easy explain problems and ideas, the integration with world and graphics allow us to create professional presentations and forms to improve or work.
Pros
- Fast to load, allow to work in no time and don't eat a lot resources on the memory machine, fast response and very robust to work. - Very intuitive, all the commands are easy to access, menus and icons are very well arranged to work with it. - Support a lot new features with the addons and new tools. - Easy to export and full compatible to send any work to any person. - Support multiple Languages on the same documents, this allow to communicate globally with co-workers in the world. - PDF Export made easy and 100% compatible. - Great Tech and Community support to feel in touch with people that really care about.
Cons
- Some times the system freeze a little, that's because need time to clean on importing documents from other sources and made more compatible documents. - Extra features become bad translated, so need to test before use. - Don't run on every OS system, but developers works fast to solve it. - New features on other office systems still don't implemented, so show errors on importing documents. - Poor graphic editor, need a little more improve.
September 2019
Nick from Cognize LLC
Company Size: 1 employee
Industry: Marketing and Advertising
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
4.0
September 2019
Amazing Open Source Alternative to Google Docs or MS365
Overall, ONLYOFFICE is a game changer. It is a viable alternative to mega cloud corporations like Google and Microsoft. It's nice to have your own private server with control of your data. Pair ONLYOFFICE with NextCloud and you have all of the productivity software you need.
Pros
I like that ONLYOFFICE is free and can be self-hosted. It is the best Office alternative that most accurately reads and writes Word/Excel/Powerpoint compatible files. It runs fast on both desktop and in the browser. It integrates nicely with NextCloud. The mobile apps are also great.
Cons
I wish that the iOS mobile app could connect directly to a NextCloud server instead of requiring an ONLYOFFICE Community server. The desktop app does this and it is perfect for NextCloud users.
Reasons for Choosing ONLYOFFICE
ONLYOFFICE was my preferred choice because it does everything these other products do that I need, it's free, it's self-hosted, and it integrates with NextCloud.
Reasons for Switching to ONLYOFFICE
I switched to ONLYOFFICE for NextCloud integration, as well as for privacy and control over my own data.
February 2021
Ionel Răzvan from Freelance
Company Size: 1 employee
Industry: Translation and Localization
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
February 2021
OnlyOffice
I am reading, editing and creating all kind of documents.
Pros
I am using it for reading and editing documents, to create all kind of text documents, PDF and all kind of papers.
Cons
It is not fully compatible with Microsoft Office .docx, I had bad surprises on complex documents and was forced to use Office online.
September 2016
Jorge
Time Used: Less than 2 years
Review Source: GetApp
Ease-of-use
4.0
Value for money
5.0
Customer support
1.0
Functionality
3.0
September 2016
Good app, Bad support
It is a good application, but the support is very bad...we never have a right answer, they take days to answer, and it looks like the company is runned by one single person. Never found out who is the manager, and there is nobody to complaint when you get bad support services. Good software, but for those who do not need a business stability....well...you'll get quite nervous not knowing whats going to happen if there is a problem.
Pros
Good price, lots of features
Cons
Important features are not there (like automatic syncronization with Drive or Dropbox), also photo gallery is missing. No way to your network fellows know when there is a new document on a project, And no communication with the managers. It looks like the company is runned by a single person, Eugene. This person answers the online chat and will tell you to send the request to support. You do that...and one day later the same Eugene replies! Usually, you get no solution for your problem. Or you just give up.
December 2020
David from Digital Transitions Inc.
Company Size: 1 employee
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
December 2020
Long time only office user
Enjoy it and use it almost daily.
Pros
I like the software in terms of its functionality. I've been using it for a number of years now and its consistently improved over time.
Cons
Deployment can be tricky, but once its setup, you're good to go. Things such as Lets Encrypt support would be better improved and perhaps "GUI-ized"