NetSuite SRP vs Scrum Mate

NetSuite SRP has 12 reviews and a rating of 3.83 / 5 stars vs Scrum Mate which has 14 reviews and a rating of 4.79 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.83 / 5 (12)
4.79 / 5 (14)
Ease-of-Use
3.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
3.5 / 5
5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
February 28, 2019
October 14, 2020
Pros/Cons
  • Pros

  • Has a lot of features and options for setting up projects and resources. It also has a really good time sheet program.
  • Powerful invoicing and revenue management functionalities based on charges. Fully integrated with NetSuite ERP (reporting on projects in every financial report).
  • Cons

  • Agile Methodology is not supported for Project Management. Integration framework is weak.
  • Having to rely on others to add to categories results in human error usually, meaning time can't be reported unless everyone's game is on point.
  • Pros

  • It is flexible, responsive and the most important there is no need a training for starting using it. You do not need IT for start using and administering it.
  • User friendly, easy to use, logical architecture.
  • Cons

  • Missing mobile app (they are developing it - WIP).
  • Non trivial the use sometimes. The working operation was hard to find for first time.
Pricing Range
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80 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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