NetSuite SRP vs TrackTime24

NetSuite SRP has 12 reviews and a rating of 3.83 / 5 stars vs TrackTime24 which has 18 reviews and a rating of 4.94 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.83 / 5 (12)
4.94 / 5 (18)
Ease-of-Use
3.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
3.5 / 5
5 / 5
Functionality
3.5 / 5
5 / 5
Last Review Written
February 28, 2019
June 7, 2021
Pros/Cons
  • Pros

  • Has a lot of features and options for setting up projects and resources. It also has a really good time sheet program.
  • Powerful invoicing and revenue management functionalities based on charges. Fully integrated with NetSuite ERP (reporting on projects in every financial report).
  • Cons

  • Agile Methodology is not supported for Project Management. Integration framework is weak.
  • Having to rely on others to add to categories results in human error usually, meaning time can't be reported unless everyone's game is on point.
  • Pros

  • It's very intuitive and easy to use. I definitely recommend it.
  • Fine HR app in the cloud. Once you learn how to use it, it becomes hassle-free & and it would be great to use.
  • Cons

  • Worked hours can get a bit messy with flexible working hours and breaks, especially in after booking a half day time off.
  • No mobile app for managers. I need to use the web app, but it is designed to work on phones so that’s a plus.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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