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Paymo vs QuickBooks Desktop

Paymo vs QuickBooks Desktop

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Overall Rating
4.7 (687)
4.4 (2357)
Ease-of-Use
4.6 / 5
4.3 / 5
Value for Money
4.6 / 5
4.2 / 5
Customer Support
4.7 / 5
3.9 / 5
Functionality
4.5 / 5
4.3 / 5
Last Review Written
August 1, 2024
September 5, 2024
Pros/Cons
  • Pros

  • The ease of use and ability to switch views of dashboards, tasks is great. The functionality of tracking time without using a third-party tool is also great.
  • What do I like best - the value. When searching for a solution Paymo offered the most for the least and has been continuously working to improve the APP.
  • Meets what I need perfectly. I see that they are always updating, adding or improving the functionalities, and the support is always good, with quick responses.
  • Cons

  • When I tell people about Paymo, they immediately think it's a financial tool, not a project management tool, based on the name. I would hate for this to hold Paymo back in the market.
  • Sometimes I get lost when trying to input my time.
  • I guess my biggest dislike is the new timesheets view, the hitboxes on the time entries seem to be slightly out of sync with the visual modules.
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  • Pros

  • We love that you can customize everything. Tracking certain expenditures is extremely important, and although they may not be a big deal for one company, they're huge for us.
  • I love that I don’t have to outsource simple things like payroll, expense reporting, preparation for tax time, and more. I have always found the customer service to be very helpful and understanding.
  • It has all the basics pretty much could anything I need on it. I haven't had an issue with QuickBooks I just recommend certain things like higher security as such.
  • Cons

  • We continue to have issues, they want you to call them every time you get locked out or theirs an issue with this crappy software. Terrible terrible company at this point.
  • The security on it does lack, there isn't a two-step authentication. And there was a limitation to the number of products in the list especially for inventory purposes.
  • Even with internet outages, you can still get things done. Everything is backed up automatically, so even if someone makes a mistake, you can jump back to the day before and fix it.
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Pricing Range
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos