Intervals Software


 

Intervals combines task management, time tracking and reporting into a single project management platform. It is used primarily by Web design agencies, Web development agencies, other creative agencies, PR firms and IT shops.

Applications include budgeting, document management and storage, issue management (i.e., tracking tickets), reporting and task tracking. Milestones can be used to group tasks together for more effective management.

Having evolved from a traditional ticketing system, Intervals features time tracking by task, which can be updated automatically or manually. Many of the features offered, including time and task tracking, can be accessed through the mobile version of the software. Invoicing features are also available.

Intervals is exclusively a Web-based system. It is compatible with all browsers, and with iOS. It bills in monthly subscription installments, and is best suited to teams of 50 or fewer.

 

Intervals - Home
 
  • Intervals - Home
    Home
  • Intervals - Projects
    Projects
  • Intervals - Tasks
    Tasks
  • Intervals - Add time
    Add time
  • Intervals - Clients
    Clients
  • Intervals - Reports
    Reports
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

40 Reviews of Intervals

Showing 1-20 of 40

 

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James from Clark Land Design, PLLC
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

Conceptually, this is excellent project management software

Ease-of-use

Functionality

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Value for Money

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Budget management, time tracking, project management, invoicing

Pros

I like the fact that time tracking, project management, task management, and invoicing is all tied together. The idea of pulling all these elements together is genius!

Cons

Currently, I use the software primarily for tracking my time and invoicing clients. My biggest beef with the software is that it does not give you the option to track your time with start & stop times. I jump between projects and tasks quite a bit during the day. Many times I don't have time to start or stop timers because I'm on the go. I usually update my time at lunch and at the end of the day by thinking back over the past few hours, and entering it into a spreadsheet in time blocks. For example: From 8:30 am - 9:00 am I worked on Project A doing project coordination. From 9:00 am - 11am, I worked on Project B writing a report... The spreadsheet allows me to enter my time in blocks of a day, but then I have to transfer those hours into Intervals. This is inefficient and duplicates effort, but I need to be able to enter it in time blocks in order to be accurate. I usually don't have time to enter time into both programs in a day, and so it ends up sliding to the end of the month. If intervals allowed you to enter hours in start/stop time blocks, then I could skip the spreadsheet and have realtime feedback on my budget. The absence of this one feature significantly reduces its effectiveness and functionality for me. If the developers would create this one feature, I would have no complaints! It would save me hours of time and I would always know where my budgets stood.

Review Source: Capterra
 

Ben from Immaterial Labs Ltd.
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Excellent value for money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

Brilliant tutorials, exceptional customer support. Getting started was far easier than the products I tried before

Cons

I find I still manage to spend a lot of time 'managing my project management', rather than doing actual project management. Having used a couple of other software packages though, I honestly think this is mostly just in the nature of the work rather than anything from Intervals

Review Source: Capterra

  Response: Pelago, Pelago

Date: July 2017

July 2017

 

Ben, thank you for the review. We're glad to hear Intervals is a good fit for your business. We understand what it's like to spend a lot of time managing projects. We hope Intervals helps cut down that time.

We've recently launched a new interface, called Modernistic, that might help streamline projects. It can be found under the Settings & Defaults / Themes section on your account.

 

Javi from Netzer
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

it's very easy to use.

Ease-of-use

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Project management, and ease of putting the hours dedicated to each project.

Pros

it's very easy to use and timers for task it's very comfortable to control this. Daily mails with the memorandum of the tasks expired are very well

Cons

I think it is an application that is growing and there are enough things to be complete, but I think they are in it, for example, there would be a type of cost typology. You can not define neither days of work nor ability to work.

Review Source: Capterra

  Response: Pelago, Pelago

Date: July 2017

July 2017

 

Javi, thank you for the review. We're glad to hear Intervals is a good fit for your business. We'd love to hear more about your thoughts on cost typology and defining days and abilities to work.

We've recently launched a new interface, called Modernistic, that might help streamline projects. It can be found under the Settings & Defaults / Themes section on your account.

 

Lucille from Lucille McHenry Litchfield LLC
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

This is my second round with Intervals. I love it.

Ease-of-use

Functionality

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Value for Money

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Pros

Easy to use. Great reporting. Lots of options. Easy to share info with others. Invoicing function is great. Repository is great.

Review Source: Capterra

  Response: Pelago, Pelago

Date: July 2017

July 2017

 

Lucille, thank you for the glowing review. We're glad to hear Intervals is a good fit for your business.

We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

 

Lukas from CIC - Corporate Image Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

We are using Intervals since many years and overall we are very happy with it.

Ease-of-use

Functionality

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Value for Money

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Pros

We really like that it's not just another ticket system, but also can be used as time tracking and project management-tool.

Cons

We would like to see more customization features - we have a lot of users which don't want to go very deep into a new software and the loads of features is way too complicated for them. For example, it would be great to have an option that a project haven't got any modules or milestones and then none of these options would be shown.

Review Source: Capterra

  Response: Pelago, Pelago

Date: July 2017

July 2017

 

Lukas, thank you for the thoughtful review. We're glad to hear Intervals is a good fit for your business.

We can understand how limiting the interface to only what's being used could be helpful. We'll add this idea to our list of potential improvements.

We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

 

Ross from Promethean Editions Limited
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Good robust project management software

Ease-of-use

Functionality

Product Quality

Value for Money

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Value

We've been using Intervals for 5 years; it was the first SaaS app we started using. It works well for our small business; we have a core team of 5 FTE and 100s of projects.

Pros

Speed and robustness

Cons

It's look is a little dated

Review Source: Capterra

  Response: Pelago, Pelago

Date: March 2017

March 2017

 

Thank you for the feedback. We appreciate it. Regarding the look, we are actively working on updating the user interface. If you would like to be part of the beta tester group please email support@myintervals.com to be added.

 

Toby from Thrust Interactive

March 2017

March 2017

I've been using MyIntervals for over 5 years and looking forward to another 5!

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As a small business, MyIntervals hits all the key points we need to successfully manage our projects easily and cost effectively.

Review Source: Capterra

  Response: Pelago, Pelago

Date: July 2017

July 2017

 

Toby, thank you for the glowing review, and for your five years of continued business. We wanted to let you know we've launched a new look. Check out the Modernistic theme in the Settings & Defaults section of your account. The new interface makes Intervals even easier to use than before.

 

Guilherme from PH DESIGN
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Quality and consistency with low price

Ease-of-use

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Intervals was a key tool for establishing processes within the company, along with our customers.
The cost-effectiveness of Intervals is the best for time tracking and project management tools.

Review Source: Capterra

  Response: Pelago, Pelago

Date: July 2017

July 2017

 

Guilherme, thank you for the glowing review, and for your years of continued business. We wanted to let you know we've launched a new look. Check out the Modernistic theme in the Settings & Defaults section of your account. The new interface makes Intervals even easier to use than before.

 

Jason from Blaze Studios

February 2017

February 2017

Does what I need it to do for the most part

Ease-of-use

Functionality

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Value for Money

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Project functionality is great, but more customization when it comes to invoices would be great. It would be nice if it named your invoice based on the customer and date, instead of just invoice.pdf.

Review Source: Capterra

  Response: Pelago, Pelago

Date: July 2017

July 2017

 

Jason, thank you for the review. We can understand that more customization with invoices would be a great help. Although we don't have any plans for it currently, we might add more features in the future to make invoicing more flexible.

We also wanted to let you know we've launched a new look. Check out the Modernistic theme in the Settings & Defaults section of your account. The new interface makes Intervals even easier to use than before.

 

Kevin from GEMsoft7 Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Does What It Says It Will Do

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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We used Intervals for several years and have never encountered a bug. It replaced an in-house product. The management types like the reporting and dashboard facilities. For ordinary users it is straightforward to enter time and navigate around. The problem is getting users to do it regularly - but that is a problem with the humans not the software!

There are lots of power-user features (e.g. saved searches) that we adopt over time. There's probably lots more that we could pick by reading the help but as engineers we never read manuals!

We have integrated it via its API with our in-house issue tracking software: the integration was a little awkward but once set-up hasn't given us any problems. Technical support has been quick and friendly.

In summary: it's a quality product that does what it sets out to do well.

Pros

Ease of use. Simplicity in the UI with power-features not far away

Cons

Nothing. I wish more software was this straightforward (and I'm looking at you Microsoft Office...)

Review Source: Capterra

  Response: Pelago, Pelago

Date: July 2017

July 2017

 

Kevin, thank you for the encouraging review. We're glad to hear that Intervals is a good fit for your business. I wanted to point out that Intervals has a new look. It's called Modernistic and is a theme that can be found in the Settings & Defaults section of your account. The new interface makes Intervals even easier to use than before.

 

Amir from Rainer Comuunications
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

good, but could be better...

Ease-of-use

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i've been using intervals for a few years now.
basicaly, it answers our needs, but the main thing I feel missing is an integration to services like zapier, which are the only way to sync with our sales CRM...

second, i think the task view should be much more intuitive.

thanks!

Review Source: Capterra

  Response: Pelago, Pelago

Date: March 2017

March 2017

 

Thank you for the feedback. We are considering integrating with Zapier and appreciate the feedback. We have been rolling out more and more integrations and Zapier has a good chance of making the list.

Regarding the task listing, we are actively working on overhauling the user interface and the task listing will be changing. If you have any specific questions about the changes please contact our support team (support@myintervals.com).

 

Phil from ENOSERV
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

More powerful than I know

Ease-of-use

Functionality

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Customer Support

Value for Money

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Intervals is a great tool to track your projects, hours, tasks, etc. For us, it is a very easy tool to see our multiple projects and track our time across all of them. I do know that we are barely scratching the power of Intervals, but what we do use is great!

Pros

Ease of use

Cons

Not knowing all what it can do

Advice to Others

Read the guides and manuals. Watch the videos

Review Source: Capterra

  Response: Pelago, Pelago

Date: July 2017

July 2017

 

Thanks for the review, Phil. We're glad that Intervals is a good fit for your organization. In case you haven't noticed, we've launched a new look. it's called Modernistic and should make Intervals even easier to use than before. It can be found in the Themes section under Settings & Defaults.

Cheers,
John

 

Rod from Panalysis

February 2017

February 2017

Nice but needs more

Ease-of-use

Functionality

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Value for Money

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We are are active users of this service but there are many things that it doesn't do well. We find that getting this integrated with our other systems is a challenge and that other products on the market are beginning to offer attractive features. As changing platforms means that we need to change our business practices we are not looking to move (at least in the near term) but at some point other features may attract us to other platforms.

One challenge is integration with our accounting software Saasu. The ability to invoice within Intervals is OK but it isn't an accounting tool.

There are many features that would be useful and I have suggested adding tags to all of the levels as a feature request in the past so that we can better identify groups of tasks or projects. Reporting isn't great and we find that we have to export the data and use other services to get the reports that we need.

New features don't seem to appear that often which does make me wonder whether this service is seen more as a cash cow for the company than an actively developed service that will maintain its competitive edge over time.

Pros

Price point is good. It is easy to use.

Cons

Lack of features, difficulty in integration

Advice to Others

Needs more active development

Review Source: Capterra

  Response: Pelago, Pelago

Date: April 2017

April 2017

 

Thank you for taking the time to give us feedback. We understand how integrating Intervals with third-party tools can be a challenge, and it's one of the areas we are improving. We've recently launched a few more integrations, and we're currently evaluating which ones to add next. Our goal is to continue adding the features and integrations that will benefit the majority of our customers the most. We'll be taking your notes into consideration as we do so. Thank you, again, for sharing.

 

Rodrigo from VIA Consulting S.A.
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Good value for money. Useful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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My company is using TimeTask for more than 7 years. Its not completely adequate to our activity, but we take advantage form lots of features.

Cons

We are a consulting services company. Our business management uses some concepts that are not available (yet) in Time Task. We use cost rate and billing rate to manage our projects. TimeTask is not ready, yet to let us manage our project based on the margin generated by those two rates. So we dont full explore all the features. Also, it would be interesting to have expense report forms for employees (like the time report forms). We charge the projects with expenses from our employess.

Review Source: Capterra

  Response: Pelago, Pelago

Date: April 2017

April 2017

 

Thank you for the review. We appreciate your feedback on cost rates and billing rates. We can see how these features would help your business management needs. We're always looking for ideas on how we can improve our software, and we'll make note of these suggestions. Thank you, again, for reviewing Intervals.

 

Clark from RidgeRun, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

RidgeRun Engineering Review

Ease-of-use

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The tool is excellent for cross / site, global task management, time tracking and invoicing for time billed on an hourly basis. We also sell software and had to work around some issues to reflect invoices for software sales in the system. We are really looking for request tracking, estimating and resource planning in the same intuitive, simple method as the other features. Intervals folks are fantastic at customer support.. Great rating for the features that exist!

Pros

Simple task management and time management in a great web based tools. Intuitive, not over featured which is the plague of many tools. Good reporting, fantastic customer support

Cons

We really would like a simple customer inquiry, estimating and resource planning front-end with the same simple interface, not over featured, but covering the 80% of common requests. Invoicing should have an ability to have non-labor invoices kept out from the labor reporting. Payments made on non-labor items seem to subtract from the outstanding balance report which is what is used to determine which customers have outstanding labor items to bill. This has lead to some time against customers projects to not get billed. We have worked around it in a clunky way by creating "For billing purposes only" projects. All these extra projects take from the number of active projects which drives our license cost, but is necessary to avoid missing billing for labor spent on projects

Advice to Others

I think I have detailed the request for customer inquiry management, project planning and resorce planning needs as well as desired changes to the outstanding balance reporting. Thanks again for a wonderful tool for our business!

Review Source: Capterra

  Response: Pelago, Pelago

Date: April 2017

April 2017

 

Thank you for the review. We appreciate you taking the time to give us feedback. We've been considering some lightweight estimating and resource planning tools, so thank you for sharing how that would be useful. we'll be sure to update our roadmap if we move forward with any of them.

Meanwhile, take a look at the request queue, found under the Tasks tab, for managing customer inquiries. We've also added a lightweight resource allocation report that may help with resource planning.

 

George from Franklin Street Valuation Advisory
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great product.

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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We have been using for over a year now and the platform works great. There are some reporting issues we would like to see added but overall Intervals works wonderfully and fits our need.

Pros

Web based platform and ease of use.

Cons

lack of reporting options for my profession

Review Source: Capterra

  Response: Pelago, Pelago

Date: April 2017

April 2017

 

Thank you for taking the time to review our software. We sincerely appreciate the feedback. We are glad to hear that Intervals is working for most of your needs. We do our best to make the reporting flexible enough to handle a wide variety of use cases. But we understand we can't hit them all. Please feel free to reach out to us at support@myintervals.com with ideas on how to make the reports better.

Meanwhile, we do have two options that might help plug in some of the missing pieces. One is the option to export report results to Excel, where the data can be modified more. The other option is our RESTful API, which can be used to extract raw data for building custom reports.

 

Julio from Canny Networks
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Intervals - Potential for more

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Wish this had notification and escalation for invoices tied to a portal rather than email or PDF invoices.

Also additional PM features such as GANTT charts and sub tasks

Pros

Integrating light PM into a time tracking tool

Cons

Invoicing needs to be fleshed out to include escalation and notifications plus links to portal payment options

Review Source: Capterra

  Response: Pelago, Pelago

Date: July 2017

July 2017

 

Julio, thank you for the thoughtful review. We're glad to hear Intervals is a good fit for your business.

We can understand how more powerful invoicing would be helpful. Thank you for sharing your ideas on invoicing. We'll add this idea to our list of potential improvements.

We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

 

Stan from PathIgniter
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Almost perfect

Ease-of-use

Functionality

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Value for Money

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Ive been using Intervals for time keeping for my small company for several years now. I know that Intervals does much more than I use it for. However for my purposes it seems adequate. My staff wants me to switch to Harvest or even basecamp, I like you guys and continue.

Pros

Time tracking, timer, ease of task assigning, reliable

Cons

Sometimes employees cant figure out where and how to enter their hours and their hours get lost. If they dont use the specific tasks, or task criteria, I dont see their hours. Its weird I know

Review Source: Capterra

  Response: Pelago, Pelago

Date: April 2017

April 2017

 

Thank you for weighing in with your feedback, Stan. We appreciate the feedback on the time tracking usability. We are currently working on redesigning the interface and we are improving on time tracking in the process. If you'd like to be a beta tester please reach out to us at support@myintervals.com. We'd love to find out more about how we can help employees understand time tracking better with our redesign.

 

Pamela from Dynamic Corporate Solutions Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

DCSI Review

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Overall this tool has done what we need it to do. I would like to see QuickBooks integration at the click of a button. Also, without a 'live chat' or phone number to call, customer support in inadequate.

Pros

The price and ease of installation.

Cons

Lack of customer support

Review Source: Capterra

  Response: Pelago, Pelago

Date: April 2017

April 2017

 

Thank you for taking the time to review Intervals. We appreciate the feedback. We do our best to provide quick responses using email support, but we can understand how a live chat or phone number may be more adequate. We've made note of this idea. Meanwhile, we'd love to hear more about how we can make our QuickBooks integration more intuitive. Please feel free to follow up with us at support@myintervals.com

 

Leif from We Invent it

December 2016

December 2016

I have used Intervals for many years now, there must be a reason...

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Being an R&D Manager this on-line tool has helped me a lot in my work. Project planning, task management, time tracking, graphical presentation, tables and lots of useful tools; It's all here. I have used it in various companies and the own one-man consultancy. I appreciate That it is easy to change the plan and cost as the needs change in terms of the number of projects and co-workers. Sometimes I have looked for alternative similar solutions but found Intervals being very good and cost-effective for my needs. I can always show good facts for senior management or customers when needed. It's easy for the team to allocate, prioritize and manage tasks with Intervals. I really recommend it!

Review Source: Capterra

  Response: Pelago, Pelago

Date: July 2017

July 2017

 

Leif, thank you for the thoughtful review and your years of commitment to our software. We're glad to hear Intervals is a good fit for your business. And we appreciate the recommendations!

We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.