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Overall Rating
4.49 / 5 (194)
Ease-of-Use
4 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Last Review Written
October 13, 2021
Pros/Cons
  • Pros

  • From there, it's just a matter of what form my outreach takes. NPS is also slick, simple, intuitive, yet you can also customize and ensure a laser focus.
  • Super helpful information to provide to decision makers to show value.
  • Cons

  • Setup for an Angular application was a little difficult.
  • If your application is built in odd ways (as ours is), it can be hard to get guides to deploy correctly. Pendo also has a pooled CS model, which can be frustrating.
Pricing Range
Product Demo
N/A
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

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