Pivotal Tracker from Pivotal is a cloud-based agile project management solution designed to facilitate collaboration between teams and monitor progress throughout the entire project lifecycle. The solution allows team members involved in a project to list down actionable items, assign activities, prioritize tasks, and set deadlines.

Pivotal Tracker automatically calculates the estimated time required to complete a single task or the entire project based on the past efficiency of the team. This allows managers to have fine delivery estimates for all projects that can be configured based on real-time circumstances and workforce availability. The solution offers a guided iteration-planning tool that helps users to prioritize project activities and break down tasks into a number of manageable chunks.

Pivotal Tracker offers a shared calendar that displays daily assignment, project status and future availability of resources. Designed primarily for software developers, Pivotal Tracker can also be used across other industries irrespective of size and vertical for managing project life cycle.



81 Reviews of Pivotal Tracker

Overall rating

4.38 / 5 stars

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Showing 1 - 20 of 81 reviews

December 2018

Martina from Kwese Television Network.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Easens the job of a project manager.

Pivotal is used to track multiple product development projects in my organization.The primary benefit we get from our use of Pivotal is efficient management of all our development projects at Kwese network.

Pros

It integrates well with git repositories and this makes it great to work with,plus it has a simple and intuitive UI. My use of Pivotal keeps me up to date with my tasks and gives me access to all needed resources,to enable me better manage projects.

Cons

Pivotal tracker lacks advanced linking capability.It is very difficult to follow stories ,when there are a lot of them.

December 2018

Jyoti from Aviabird Technologies

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

December 2018

Pivotal - a tool with ease of use

Yes , I would always choose to use pivotal tracker for agile software development methodology.

Pros

One thing that makes me choose pivotal over other software development tools is that it's quite easy to use and understand as a developer. It's convenient to compartmentalize the tasks according to the iterations - current/backlog or icebox.

Cons

What I like least about this software is that it doesn't provide time tracking functionality for the stories created.

December 2018

Jessica from FIT4MOM

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

Making Teamwork Easy!

Pros

Pivotal let's our entire team see our plans in real time and work on projects seamlessly. I love the drag and drop feature.

Cons

I honestly really liked this software. I have used a few similar products, but this one is the most intuitive.

December 2018

Paul from Subtle Designs

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

4 of 5

December 2018

Very neat and organised way of planning your project

Pros

It is so handy for planning out features, chores back and releases of a project. I also love the integration which Github which automatically finishes my tasks after committing

Cons

There is not much help tutorial wise on how to use the application. I found very few videos on YouTube and none really helped me fully understand how to use pivotal tracker

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Functionality

4 of 5

November 2018

Efficient tool for Agile planning, although a bit rusty

We use it to plan our iterations and see what can fit in and what can't.

Pros

Once you get the hang of it it's pretty easy to use; tasks just go in according to stack and it all makes sense. It has a good drag and drop ability which I find very useful.

Cons

I don't like the fact that I need to hack my way around it to fit my needs. Also the colors are quite depressing to be honest. Graphics are kinda old fashioned if I'm fully honest.

November 2018

Alexis from VerticalChange

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

November 2018

Nice-looking app to help keep agile teams organized

Our team is able to stay on track with work in a sprint and spend less time chatting on Slack about story progress, and do all the communication within PivotalTracker. Overall, this has kept our team organized and accountable.

Pros

It has a really easy-to-use, friendly design that makes it simple to track progress of stories, keep things organized in projects and move items around when priorities shift. Stories provide a level of detail that helps keep teams aware of progress. They recently introduced customizable story templates, which have been great for making sure our bug tickets have the level of detail we expect on our team. I would highly recommend Pivotal Tracker for agile teams looking to keep organized.

Cons

I wish there was more customization in the app. Some of the stages of a story don't particularly fit within our team's workflow, and the agile approach of velocity and estimates don't currently apply to us, but seem to still determine where our stories fit in a sprint. It would also be nice if the app brought more of a product management approach into it's design - currently, our list just ends up looking like a large parking lot of features, and we end up doing a lot of dragging and dropping to put things in order. It would be great to show that these things are tied to particular product goals.

November 2018

Alex from Grinnell College

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

November 2018

Great once you get the basics down.

Pros

Lots of tools here, from basic use to power users.

Cons

Took time for the team to understand its functions.

November 2018

Javier from MACROLAB

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great For Agile Project

Pros


I really liked the organization of agile projects. The search by tags allows you to find the information you need easily. Integrates with other applications such as JIRA or BUGZILLA

Cons

Sometimes i see too much information in my screen and i fell lost.
The person who configures it must be very organized. Otherwise the tool becomes unproductive. Since the interface does not guide in the organization

November 2018

Mofoyeke from Redberyl Management Consulting Ltd

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Sleek project/task management tool

Pros

I especially like the fact that the dashboard is editable to suit my particular preferences and that my remote staff can do same time.
Being the team lead, I love that with one page view I can also track the tasks and progress of my team members

Cons

I don't think this is good for a team larger than 10 because then the dashboard will be terribly cluttered with be too many windows to open. But in all its a smart co-working tool for small businesses like mine

October 2018

Greg from envoy

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

A good agile tool for software and dev teams.

Pros

The ability to easliy tag someone in a comment, as well as the multiple 3rd party app integrations(Slack, Zendesk, GitHub to name a few). It's also highly customizable being able to addnew categories, re-name, and tag whatever you are working on.

Cons

It can tend to get slow and laggy and the mobile apps are slow and buggy. There is also no way to export data or analytics.

September 2018

Catherine from ShopKeep

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

September 2018

Keeps things organized

Definitely helped keep track of projects but I found it a bit confusing.

Pros

Pivotal tracker was definitely useful in keeping our dev projects organized when I was actively using it. It allowed me to see what projects where in what stage and made it easy to know when we needed to do testing.

Cons

I personally had a hard time navigating it but I only needed to know certain aspects of it and I was able to figure those out fairly quickly.

August 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2018

Good enough to manage small and medium sized projects

Pros

Extensive amount of ways to customize it for required management style and processes. Light-weigh interface with good performance.

Cons

The UI is looks quite outdated and provides not the best experience. Hard to get used to it after using most of popular alternatives.

July 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

July 2018

I used pivotal tracker to manage my product timeline

Pros

It was the perfect way to keep my product timeline up to date. It allowed me to easily collaborate with my engineering team.

Cons

It took some time to learn. There's a lot of features I don't use and can seem a bit cluttered sometimes.

July 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

July 2018

Pivotal is an awesome piece of software, I've loved and used it since the day I discovered it.

Pros

I love how simple estimates are on stories, how it tracks velocity, how easy it is to use and it's a great price point for my business.

Cons

Showing everything together can get unwieldy, it does take management to keep things clean and it's fairly niche, but those are also things I like about it so it's hard to be too critical.

July 2018

Ethan from MyTime

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

1 of 5

July 2018

Incredibly slow and laggy to the point of hurting team productivity

Project organization, prioritization and triaging.

Pros

I think the user interface is really nicely done and it's intuitive to use and quick to learn. I also like that it's easy to drag and drop stories in priority order which is more efficient than Jira.

Cons

The software is EXTREMELY slow and laggy. It sometimes takes 2 minutes just to load the web page from scratch (and this is true on all browsers and in incognito mode). Clicking to open a story can take several seconds, and clicking on a thumbnail to see an attached screenshot can take 10-15 seconds. It feels like pulling your hair out and really slows down productivity. Their mobile apps are also slow and very buggy - it oftentimes shows ??? as the owner unless you clear the cache. I've tried to report these issues to their customer service team but they blame it on "network issues on my end". That's funny since it happens on every device and from every network I've accessed Pivotal Tracker from.

June 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Great tool to manage projects and time

For the most part, internally, this has replaced email. We also use this to manage all company goals and initiatives, bug fixes, new features on the website, etc. It also allows us all to see the pipeline of new initiatives and allow someone who might be the best person to work on a specific project take ownership of it

Pros

Having multiple projects going in multiple different areas of the company ( sales, marketing, development, etc) is very easy to track and to properly manage all the different projects going on in the company

Cons

While there are some organization with tagging user stories and creating epics, it would be nice if there was a way to order all stories in a filtered way. The issue we are running into is that we have many different projects, some of which are related to each other, but are randomly organized by the tag; rather than the date created or the priority.

June 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

This is how we keep our team organized. With many projects and 2 continents - this makes it work.

The ability to go back and review previous projects so that we have a precedent established for future ones with ease helps tremendously.

Pros

The organization factor is huge with this! We are able to be organized as a whole company while allowing teams to work together and collaborate regardless of where they are located.

Cons

The email alerts do not always come in a significant amount of time necessary to move the project along. Luckily, we have a slack channel where we all communicate and collaborate as well.

June 2018

Anonymous

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

This tool will greatly speed up your project workflow

Pros

I am in love with agile development, and this tool provides everything you need to implement the agile workflow effectively.

Cons

The only thing I'd like to see more of is integration with 3rd party apps and sites. Other than that I have no complaints.

June 2018

Jeremy from Kinnek

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

We use pivotal to track all of our engineering projects broken out into the different tasks.

Pros

It's a pretty robust development tracking tool and it helps keep us very organized in our weekly and beyond development planning. It makes organization of many different threads much clearer and keeps us on track.

Cons

It's not the most intuitive setup. It took awhile to feel like we were using it to its full extent of its benefits and really maximizing the value of it's features. Maybe a clearer intro would have helped.

June 2018

Greg from Farmlink Marketing Solutions

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

We use Pivotal Tracker for s/w development task management, and some project tracking.

Solid task management and project management features, with good 3rd-party integrations.

Pros

It's quite easy to use, and has good 3rd-party integrations (such as with Slack and with Github). It allows a good level of detail within each task item, and the app updates nicely on they fly when several people are editing the tasks at the same time.

Cons

I don't think I've noticed many; perhaps it could allow more customization of task attributes, or Sprint/Project details -- but I don't think we've been limited by that at all.