Pivotal Tracker

RATING:

4.3

(146)

About Pivotal Tracker

Pivotal Tracker from Pivotal is a cloud-based agile project management solution designed to facilitate collaboration between teams and monitor progress throughout the entire project lifecycle. The solution allows team members involved in a project to list down actionable items, assign activities, prioritize tasks, and set deadlines. Pivotal Tracker automatically calculates the estimated time required to complete a single task or the entire project based on the past efficiency of the team. This allows managers to have fine delivery estimates for all projects that can be configured based on real-time circumstances and workforce availability. The solution offers a guided iteration-planning tool that helps users to prioritize project activities and break down tasks int...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Pivotal Tracker Pricing

Free Basic Plans. Paid Plans start at $7/month and all paid plans have a 60-day free trial with no credit card required. Pivotal Tracker is free for public projects, individuals, non-profits and academic institutions.

Starting price: 

$1.00 per month

Free trial: 

Available

Free version: 

Available

Epics
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Pivotal Tracker Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Pivotal Tracker

1 - 5 of 139 Reviews

User Profile

Alexis

Verified reviewer

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed November 2018

Nice-looking app to help keep agile teams organized

Our team is able to stay on track with work in a sprint and spend less time chatting on Slack about story progress, and do all the communication within PivotalTracker. Overall, this has kept our team organized and accountable.

PROS

It has a really easy-to-use, friendly design that makes it simple to track progress of stories, keep things organized in projects and move items around when priorities shift. Stories provide a level of detail that helps keep teams aware of progress. They recently introduced customizable story templates, which have been great for making sure our bug tickets have the level of detail we expect on our team. I would highly recommend Pivotal Tracker for agile teams looking to keep organized.

CONS

I wish there was more customization in the app. Some of the stages of a story don't particularly fit within our team's workflow, and the agile approach of velocity and estimates don't currently apply to us, but seem to still determine where our stories fit in a sprint. It would also be nice if the app brought more of a product management approach into it's design - currently, our list just ends up looking like a large parking lot of features, and we end up doing a lot of dragging and dropping to put things in order. It would be great to show that these things are tied to particular product goals.

Ashish

Verified reviewer

Computer Software, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2018

Very simple and easy to understand project management tool

PROS

Pivotal tracker is very lightweight project management tool with easy to understand user interface and contains most of all types of feature of advanced project management tool. We are using pivotal tracker in one of our recruitment management software to track the progress of software. We have been using this software for more than 3 years now buy so far It is free of cost as we are using public project that is free of cost. It provides all basic feature of agile process like releases , epic, stories and issue tracking. Best thing is it can be managed on a single page.

CONS

Pivotal tracker doesn't support estimation of tasks in hours as supported by JIRA .Pivotal Tracker doesn't provide more formal method of agile process like sub-task estimation, sub-task life cycle, test case creation, work log, sub-task assignment, complex reports, custom task lifecyele. Pivotal tracker has a poor pricing structure and only be used in agile projects. Mobile app need improvement.

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed December 2019

Good at making lists

Overall, Pivotal Tracker serves the purpose of having a list of action items to discuss when on a conference call and to make obvious whose "court" the ball is in. I just wish there were ways to add other file types easily and to set up alert systems to make sure projects stay on a timeline.

PROS

Pivotal Tracker is a way for several off-site people working on the same project to stay in touch with the list of action items and obviously check them off when they are complete. What I like most is the visual of who is in charge of an item, when it was assigned, and when it is complete.

CONS

I feel Pivotal tracker doesn't do a great job of prompting people to complete their tasks. I wish there were features that would send an alert/message to the owner of tasks that are past due.

User Profile

Diego

Verified reviewer

Market Research, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Proper SCRUM tool

I've been using PT since many years without a problem. It's so simple to use that there is basically no learning curve, while actually everyone on the team can do his job effectively and it's also so simple to track the progress of the project.

PROS

Pivotal Tracker (PT) has this incredible simplicity that makes it unique in his usability. It's kind of an example of how to do things and I always mention it when I need an example of effectiveness and simplicity.

CONS

Actually nothing, except that sometimes simplicity comes with a cost.

User Profile

Joshua

Verified reviewer

Hospitality, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2019

From a developer standpoint, it's straightforward.

This is preferable to merely listing what you are working on in a dev environment, though it's not as in-depth as jira.

PROS

I enjoy very much the ability to clearly list what may be blocking my progress, as well as being able to clearly list out the stages of any project that I'm working on.

CONS

I've found the marking of projects as started, finished, and accepted to be unclear. The menus are not as easily understood when getting past the basics of starting and ending a project.