Pivotal Tracker Software


 

Pivotal Tracker from Pivotal is a cloud-based agile project management solution designed to facilitate collaboration between teams and monitor progress throughout the entire project lifecycle. The solution allows team members involved in a project to list down actionable items, assign activities, prioritize tasks, and set deadlines.

Pivotal Tracker automatically calculates the estimated time required to complete a single task or the entire project based on the past efficiency of the team. This allows managers to have fine delivery estimates for all projects that can be configured based on real-time circumstances and workforce availability. The solution offers a guided iteration-planning tool that helps users to prioritize project activities and break down tasks into a number of manageable chunks.

Pivotal Tracker offers a shared calendar that displays daily assignment, project status and future availability of resources. Designed primarily for software developers, Pivotal Tracker can also be used across other industries irrespective of size and vertical for managing project life cycle.

 

Pivotal Tracker - Epics
 
  • Pivotal Tracker - Epics
    Epics
  • Pivotal Tracker - Multiple project view
    Multiple project view
  • Pivotal Tracker - Project backlog
    Project backlog
  • Pivotal Tracker - User stories
    User stories
  • Pivotal Tracker - Drag and drop items
    Drag and drop items
Supported Operating System(s):
Web browser (OS agnostic)

44 Reviews of Pivotal Tracker

 

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Software Advice Reviews (14)
More Reviews (30)

Showing 1-14 of 14

David from Launch Academy
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Awesome Software Project Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I used to be a Pivot.

Pros

Tons of tracking and story organization tools to create "epics" (batches of stories), "labels" (grouped stories) and analyze projects.

Cons

There are such a multitude of different options and tools that it can be overwhelming at first glance. You really need a "Pivot" to teach it to you to fully understand how to use it.

 
 

Jeff from The DZAP Group
Specialty: Web Design / Development

February 2016

February 2016

It has been good so far.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Easy to assign stories to developer and have a bird's eye view of a project.

Likes Least

It is hard to view all the tasks that I am assigned. Let's say I am included in 15+ different projects and I have stories assigned to me in different ones, I would need to go to each individual project to view my tasks. I know that I can group all my projects, but that is too much of a hassle. It would be nice if there is a way to view all my tasks in one panel, like a todo list.

Recommendations

Create workspaces so you can clump multiple projects together. This makes it easier to see what is in your icebox and see what tasks is assigned to you.

 
 

Chris from DZAP Group
Specialty: Web Design / Development

February 2016

February 2016

Pivotal Tracker for Bug Tracking and Project Management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

For my line of work, the product is pretty straight forward and easy to use. I don't manage projects but am always entering, reviewing and updating stories within the project and have never had any trouble. It doesn't take too long at all to get acclimated with it and once you have it down, it's smooth sailing.

I really like the that they keep the product up-to-date and add new features.

Likes Least

I haven't had any issues with the product so far and anything that was a small minor annoyance has been fixed with their newer updates. Small things make big differences.

Recommendations

Are you looking for a bug tracking system? Maybe a project management system? Then look no further! I really have enjoyed using the product and would venture out in saying that it's probably the best bug tracking system I've used thus far.

 
 

Robert from DZAP
Specialty: Web Design / Development

February 2016

February 2016

Quick, efficient and a pleasure to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The search engine is highly optimized and makes sifting through our QA Database easy. Additionally, there relatively zero downtime. The few times we've experienced a drop, they keep their social media updated every couple of minutes so you can refresh and follow along as the issues are fixed.

Likes Least

Right now there's very little info on the history of a project. Individual story histories are available, but you can only bring up one product's history at a time. They "are" working on it in a tab called "Analytics BETA", however, it's a bit of a blatant feature that should have been included for launch.

Recommendations

Make sure your team can work without an in-depth project history.

 
 

Andrew from DZAP Design
Specialty: Web Design / Development

February 2016

February 2016

Pivotal Tracker Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product provides a lot of options and settings that allow you to customize your project tracking.

Likes Least

While you can't directly relabel some functions, the use of some functions allow you to tackle any job that you throw at it.

Recommendations

Hows the softwares usability? Is it easy to pick up and start working out of the box?

 
 

Jesse from DZAP
Specialty: Web Design / Development

February 2016

February 2016

Intuitive Software with Great Features

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I like how easy it is to filter through the stories lists so I can see exactly what information I'm hunting for. This is especially useful on projects with lots of bugs or feature requests, so I can limit the list to only the stories relevant to my work. I also like how frequently Pivotal is updated with new features and upgrades... it feels reassuring as a user to know the product we're using is maintained well!

Likes Least

It's difficult to see all information across all projects at a glance, in my experience. I'm involved in dozens of projects simultaneously, all with incoming bugs and feature requests, so it would be really useful to be able to see everything at once easily. I know it's possible to create a workspace to do this, but I'd prefer to have it work out of the box.

Recommendations

Make liberal use of labels and tasks, it will greatly improve the effectiveness of new stories and issues being tracked.

 
 

Stacey from The DZAP Group
Specialty: Marketing

February 2016

February 2016

Efficient Program Management without Over-Complicating

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Pivotal Tracker is a great tool for easy accountability and time management when working with multiple projects at one time. It allows you to have a snap shot view of each project and where it is in the process from start to finish. It is a very reliable program with great backing (customer service support) and detailed processes that are easy to follow.

Likes Least

No complaints. This software has been a great resource for me.

Recommendations

Definitely take a look at this software. It is efficient and detailed without being overly complicated.

 
 

Gabriela from DZAP Group
Specialty: Marketing

February 2016

February 2016

This product is efficient and effective!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I like that once you learn how to use this product then it is very quick and easy. It is efficient and effective! Many different teams at my company use this product and it seems to keep everyone on the same page and on track. It is a great way to communicate with the developer and the implementation teams and make sure that the changes to the website are made.

Likes Least

In the beginning, it takes time to get used the product. It isn't completely intuitive in the beginning but once you do learn it then it becomes second nature. It just takes a bit of time to learn it and feel comfortable with it.

Recommendations

I would say that it is important to evaluate how easy it is to use the software, how efficient it is, and if it meets your goals and needs. In the end, does it do what you are looking for? Does it accomplish what you are trying to do with this product?

 
 

Mira from Dzap Group
Specialty: Web Design / Development

February 2016

February 2016

Effective Project Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I like that you can "start" a bug task, and easily tag people. Also the notifications are very helpful so I can instantly see when my attention is needed on a particular story. I also enjoy being able to look at my projects one by one, so I can focus on completing one project at a time.

Likes Least

I would like it if I could re-check the notifications so that I could go in to the whole task, read it and then make the notification highlighted again. Sort of like making your inbox emails look "unread" so I can go back in there when I'm ready to do the task and still have that reminder.

Recommendations

The more you use this program the easier it becomes. It was intimidating to me at first, but after using it for a week I felt confident using it without any issues.

 
 

Megan from rhubarb studios
Specialty: Web Design / Development

February 2016

February 2016

Smooth Agile Tool for Startups

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I liked that the contents of the dashboard is customizable for every member of the team who all had different roles. For instance, as a web developer I constantly kept my eyes on "My Work", "Current", and "BackLog" as I liked to track my tasks as well as what others in the team had in progress. On the other hand, the Project Manager had "Charts" and "Epics" opened as he wanted to track the velocity of the team. Aside from the customizable element, the dashboard was easy to edit as changes to an existing story as well as creating new ones could be accomplished in one tab/window without moving onto a new page. Because everything could be tracked with a one page view, it provided a good summary of what everyone was up to as well as nice way to track individual tasks.

Likes Least

For a larger team I feel that it would be difficult to keep the dashboard maintain the nice clean look. As a developer that used Pivotal Tracker in a startup accelerator, every project I worked on was for a different company and each team had about 4 to 7 people (which was a good size for collective Pivotal Tracker usage). In a larger company, there could be larger sized teams which could potentially make the dashboard more cluttered and thus require a careful categorization of their projects for later review. Although I personally did not have to face this scenario often I could see it being a bit of an issue if my team and company was that of larger scale.

Recommendations

If you are a visual person like myself, I recommend looking for softwares that has an elaborate dashboard. In an agile team, having a dashboard that is easy to see is crucial and even more so if all the functionalities are there. I like not having to open multiple windows to view and edit details of the stories because then I could see everything with the bigger picture in mind. At the same time it has to look uncluttered as much as possible. Otherwise the use of Agile softwares depends on the size of the team and how important it is to track historical records of different projects down the line.

 
 

Lindsey from LeaseLabs
Specialty: Marketing

February 2016

February 2016

Easy to Use for Small and Large Scale Projects!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Pivotal Tracker is very easy to use, but you are able to get granular with projects if you need to. Basically, it works for small scale and large scale projects. The software is very organized which contributes to its ease of use.

If you manage or create multiple projects with the same structure, team members, or stories, you are easily able to create a template that can be uploaded each time you create a new project. This greatly reduces the time it takes to setup projects within the software if your company manages a high volume of similar projects.

The best aspect of the software is you are able to give point values to stories so you can track project velocity and estimate time until completion.

Likes Least

If you work on multiple projects at once, it can be difficult to view all stories you own across all projects. You will have to manual setup a multi-project workspace in order to see all stories that you own. If a new project gets created, you must manually add it to the workspace. This is the products biggest downfall in my opinion.

Recommendations

Pivotal Tracker is definitely one of the best Agile project management tools on the market, but it will also work if your company doesn't follow the Agile methodology. It is an online software, so you don't need to worry about making sure all team members are using computers with the same operating system. I would definitely recommend it to companies looking to organize their development or software engineering projects.

 
 

Skot from Philosophie Group
Specialty: Software / Technology

December 2015

December 2015

Great for delivery-focused, agile software teams

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The product is opinionated enough to have a clear purpose but reasonably flexible. Plus it comes from Pivotal, so I trust that it will be reliable and performant.

Likes Least

The product's great, but it doesn't solve problems associated with incorporating research and design into an agile workflow, so it's not the be-all-end-all of software development trackers.

Recommendations

It's not for everyone, but if you want a system that supports an active agile or XP team, it's one of the best built.

 
 

Ian from AcademicWorks
Specialty: Software / Technology

October 2015

October 2015

Extremely customizable proj. and issue mgmt. system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Innovative interface with a lot of control over what you see, what is filtered, what you're interacting with, etc. Help videos and knowledge base are well developed and informative. Lots of integration options with external systems.

Likes Least

Compared to something like FogBugz which is much simpler and more intuitive, the degree of complexity within Pivotal can be a little jarring, and some setup and accommodation time is usually required for newcomers.

Recommendations

Since Pivotal is more complex and somewhat more expensive, make sure that *what you need* isn't really something simpler such as e.g. FogBugz. If you do go with Pivotal make sure time is set aside for the learning curve for yourself, your processes, and/or your internal users.

 
 

Jerod from Rowmark, LLC
Specialty: Manufacturing

October 2015

October 2015

Pivotal Tracker Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I like the way the products provides, burn rates, project/scope management, and gives you the ability to easily keep team members tied to overall projects and mini projects separate.

Likes Least

I dislike the mobile experience. I feel like its extremely difficult to attach imagery and I always seem to constantly provide duplicate images for projects.

Recommendations

This is a great product to integrate into projects. The user interface look is somewhat clunky, but the tools and features are pretty robust for the overall tool.

 
 
 
Showing 1-20 of 30


December 2017

December 2017

Excellent Software Development tracking tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

time saving
better planning
better tracking and audit
knowledge and asset building
better outcomes

Pros

Epics, Stories, Bugs, Tasks, Features
Dependency
Google Drive integration
Ability to apply tasks in a story and add notes and links to each

Cons

Forcing an agile model into a project that does not need it
We use a hybrid method and the fixation on Agile gets in the way of resource planning
Lack of ability to plan resources by story or task based on estimates for each person involved

Review Source: Capterra
 

Eric from Rain

November 2017

November 2017

Really helps organize

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I will preface my review with the fact that I have never used a substitute for pivotal. This is the only tool like this that I have used. It has helped our product/development team organize things effectively. The ability to click and drag stories from one spot to another makes things easy to manage.

Cons

If you have multiple projects open in the same view, some projects don't consistently allow for stories to be "dragged" from one project to the other. You can do a few clicks to move them, but the drag doesn't always work.

Review Source: Capterra
 


November 2017

November 2017

Good project management software with a few draw backs

Ease-of-use

Functionality

Product Quality

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Quality

It allows our teams to manage ongoing projects by creating and assigning stories to members of the team.

Pros

I like how you are able to visually organize things in an easy and straightforward way. The search is also very powerful. I also like how there is an easy to access done queue if you want to reference stories that your team has already completed.

Cons

Its frustrating to only be able to add 3 columns to a project. It has forced us to do a lot of "hacky" customization to make it support our processes.

Review Source: Capterra
 

Maria from 501 Auctions
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Great for Collaboration Between Developers and Designers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

It's innovative. When I click on a task that needs to be edited, I get a menu of items that are typically fixed towards the upper half of the page. It's a very smart way in which to show what modifications can be made to the task, but without overloading the overall layout with too many options.

Cons

I'd love to see a more modern UI or different themes for the overall dashboard. I find that my eye tends to lose focus because the colors being used to highlight tasks that are either in progress or completed are not prominent enough.

Review Source: Capterra
 

Daniel from Wheeling Heating

October 2017

October 2017

Favorite project manager we've used

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Managing different states and having two parties (owner and requester) baked into each story are probably our favorite features.

Cons

Workspaces, a very powerful (and until recently underutilized by us) tool, cannot be shared with the team every team mate has to create their own.

Review Source: Capterra
 

Katherine from Cupid's Charity
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Pivotal Tracker is great for pros.

Ease-of-use

Functionality

Product Quality

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Quality
Pros

Pivotal Tracker truly keeps you on track if you know what you're doing and how to use the platform. Great for big teams with well-established processes.

Cons

Works best if you stick to a specific method of agile project management with developers working in teams of two. However, if you have your own "DIY" type methodology, Pivotal Tracker may become too clunky and rigid to accommodate your workarounds.

Review Source: Capterra
 

Nic from MentorcliQ Inc.

July 2017

July 2017

Tracker is an easy to use, constantly evolving, task management tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
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Pros

Tracker is great value for the cost!

Having visibility into which task is next in the queue and easily adjusting task priority when demands change is really helpful. The description and comment sections are great to keep topics and discussions related to specific tasks all in one place. Being able to use markdown to format text is also really helpful and provides a lot of flexibility.

I've been using Tracker for over 2 years now, and it has been great to see the product evolve. There are always new and thoughtful updates to the software which are both helpful and don't require you to relearn features or re-acclimate yourself to the tool.

Outside of the tool itself, the Tracker community and blog are great resources for best practices as well as learning about how other organizations are leveraging this tool.

Cons

For smaller teams and projects, the point estimate feature and much of the in-depth analytics hasn't been that helpful for us in terms of making actionable decisions. With that said, for the right project and for large teams with many collaborators, I can see how these tools could be useful.

Review Source: Capterra
 

david from ICS

June 2017

June 2017

Great for simple work flows

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

It was simple to setup and start running. The one main view makes it easy to see everything so nothing gets lost.

Cons

Ff you have multiple products and 1 team, the software did not do well at forecasting and release planning. One of our smaller teams still uses it.

Review Source: Capterra
 

Anoop from Qburst

April 2017

April 2017

Task management made Easy with this.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support

Have been using this tool for 2.5 years, that is great proof of this tools user friendliness & quality.

Review Source: Capterra
 

Rom from One Medical

February 2017

February 2017

Great tool for keeping track of project implementation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pivotal Tracker is the perfect tool to help keep track of the status of the all the stories your engineering team is working on.

Review Source: Capterra
 

Justin from Scratch Music Group

February 2017

February 2017

My working day starts and ends with Pivotal.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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As a manager of developers, i find there is no better option than PivotalTracker. We use pivotal for longer term projects and short-term maintenance tasks. Pivotal's epics allows us to keep features super organized and its resource estimation helps us provide useful estimates to the higher-ups. We also use activity hooks to connect our slack and github integrations.

Review Source: Capterra
 

Christopher from Scratch
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

The - Project Management tool for Software Development Teams

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Been using tracker for a few years now. Its continually improved, but also kept a baseline of core functionality thats remained fairly static. It achieves its purpose, and doesn't throw in a lot of bells and whistles. Project / feature / story pipeline management core to storing information about past bugs, assets, ideas, implementations. Its served as alternative documentation to many of our projects. When consistently used, can be a very effective management tool for software proejcts.

Pros

Its made FOR & By software devs.

Cons

Its a bit clunky with lots of tabs open. Some light UX simplification could help. Also more markdown options ( or a bit clearer docs ) on how to write more formatted descriptions for stories & comments.

Advice to Others

Theres no alternative in my mind for serious software dev teams. Atlassian / Trello / Jira all to heavy handed and convoluted to be effective with teams of primary devs.

Review Source: Capterra
 

George from Concentric, Inc.

January 2017

January 2017

Dive in! (or stay out, no half-measures)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Our company started using Pivotal Tracker to manage software development in an outsourced environment. It seems to be a really successful tool in that regard. It's collaboration features are strong, its assignment tracking is very strong, and its reports are pretty good. If you have an application to manage distributed tasks that are each of significant effort -- say a few hours to a few days each -- then Pivotal is a top contender and you should review it carefully.

The problem that I have with Pivotal is that its success in the coding side of the business led to its adoption across the board in all our business processes. Here's where the trouble started. It's a little too slow to use with tasks that should be measured in minutes rather than hours -- it adds too much relative overhead. Of course, there are ways to deal with this like using Zapier to integrate a list tool or Trell or the CRM with Pivotal... but then the real question is why go to all these lengths to apprise teams in other departments to a level of detail they are not interested in?

So, if you're developing code, debugging code, or create documents that that, say, 2 or more hours each, Pivotal Tracker is an excellent way to organize, and, well, 'track', progress, report on relative team velocity and, most importantly adapt workload to current work pave (it automatically moves stories from background to active based on the calculated velocity/workload of the team -- that's pretty cool.)

But if you just need a list, or if you existing tool, like a CRM, already has task management then don't complicate your life.

Review Source: Capterra
 

Bill from GrowthRocks

January 2017

January 2017

Useful for software development

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value

We've been using Pivotal both internally and to collaborate with clients. Helps a lot with keeping track of a project's overall status, possible showstoppers and team efficiency.

Cons

Interface

Review Source: Capterra
 

Ivan from Reservation Genie
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Pivotal Helps Keep your Team Organized

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Support

We have been using Pivotal Tracker for several years now and it has quite a few features that keep our development team organized. We don't use the layers that predict how long feature will take those elements tend to require some programming knowledge and since I manage the system it's hard for me to assign point values to those. But I expect that adds a few more layers of functionality. Just the basic of being able to create a development ticket, assign it to a developer, tag the designer in comments so he gets inquiries, and use the approval process is a game changer in terms of staying organized. Everyone can tap into Pivotal Tracker and know exactly what their game plan is for the day.

Pros

assigning tickets to team mates, tagging them in notes so they get a notification, and the approval process.

Cons

estimating tickets seems a little hard to predict as a non developer..

Review Source: Capterra
 

Spencer from Gengo

October 2016

October 2016

Pivotal gives the entire team visibility into our roadmap

Ease-of-use

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We've happily used Pivotal as a team for a couple of years now. Anyone on the team can contribute to creating stories that are then prioritized accordingly and brought into our product. The feature set is robust while the UI is intuitive. Our team has built some great product features by using Pivotal as our mode for keeping the team focused and aligned.

Review Source: Capterra
 

Nazanine from Methodologee
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2015

December 2015

Great project planning tool

Ease-of-use

Product Quality

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value

When building out our web application (Methodologee), we needed a story-based project planning tool/agile software that allowed our team to collaborate and execute all the features instantly. We were referred to PT by our Senior Developer and loved using it.

Pros

Great agile software, easy story writing tool, API to the feedback and knowledge based tools we were using.

Cons

The mobile app was not that great but it might have improved by now.

Review Source: GetApp
 

Rahul from MetaPack
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2014

June 2014

Brilliant for managing Kanban style projects

Product Quality

Product Quality
Quality

We have used Pivotal Tracker to track the progress of each user story, bug, feature, and epic and we have found that it has focused the team into delivering high quality software.

Pros

Easy to use.
App available on iPad which is a massive plus.

Review Source: GetApp
 

Thiru

October 2012

October 2012

Just makes tracking easy.

Product Quality

Product Quality
Quality

We use it in our daily work. Managing and monitoring task within different teams is just at ease.

Review Source: GetApp
 

Viktors

January 2012

January 2012

Fantastic project management app!

Product Quality

Product Quality
Quality

I've been using various tools (BugZilla, Trac, Todoist) for keeping lists of bugs/new features for web development projects, and Pivotal Tracker is the most impressive one, by far. The coolest feature is that you can update stories during the meeting, and everybody will see updates in real time. Ability to attach a Google Doc is a life-saver - it keeps stories clean, and allows to plan things in a truly collaborative way. There are also third-party plugins for git and github integration, although I haven't tried them yet.

Cons

Realtime updates could be more instantaneous for European users - right now they take about half a second. It would be nice if there would be a way to paste a screenshot without first saving it as a file.

Review Source: GetApp
 
 
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