
User Review Highlights
4.41
29 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"We are quiet happy working with PlanStreet tool, cover all the functionality and serves our business very well."
"Kanban Board, Gantt Chart and Project Portfolio Management. We will surely buy their monthly subscription after completing trial period."
"The software is easy to use and has the ability for me to make most my own changes as I need."
"Because we are used to learn about specific terms. Street Center, My street was initially difficult to understand."
"I'm still learning the software, So I don't have anything I don't like so far."
"M still learning the software, So I don't have anything I don't like so far."
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Showing 1 - 25 of 29 reviews
Verda
Verified reviewer
Company size: 11-50 employees
Industry: Design
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
April 2021
Very effective and efficient software
Pros
The design if the software is easy to use. Does not require a lot of time to learn. Helps with managing our files and allows us to make them accessible to who ever we want from our team. Also, the PlanStreet team is very helpful and is always there to answer any questions.
Cons
I wasn’t able to connect my google account however, the team helped me and went through step by step to show me how it can be done.

Response from PlanStreet
We are glad that you are having a good experience with PlanStreet.
Replied April 2021
Outi
Company size: 2-10 employees
Industry: Information Technology and Services
Time used: Less than 12 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
December 2019
Robust but Easy Project Management tool
Pros
Easy to learn! Supports both Waterfall and Agile project management giving us an option to choose the appropriate PM approach for each project and keep our projects all in one tool. The application does a lot of heavy lifting without making me feel it - I would describe the product as light-weight option for other project management heavies. Not light-weight in capabilities but in how little it makes you to do while providing you with a full portfolio view of all projects in your organization.
Cons
At first I was confused on how the content for the selection lists was created but after receiving the admin rights, I was happy!
Reasons for choosing PlanStreet
Easy to use but is robust to cover all my project management needs
Reasons for switching to PlanStreet
MS Project is massive and required way too much from me to get a portfolio view Trello is not appropriate for the type of projects I do

Response from PlanStreet
hi Outi, Thank you for valuable feedback. As per your statement "The application does a lot of heavy lifting without making me feel it ." this was actually our main point of focus and we are continuously working on it to make user experience even better.
Replied December 2019
Anonymous
Company size: 2-10 employees
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
June 2022
best tool for schedule your tasks
my overall experience with PlanStreet , this software contains enough tools for a very good management of the company
Pros
this software permit to schedule your tasks in your company , it permit to be very productive
Cons
this software contains very few integrations, please try to see this level, if not apart from that, nothing negative to say about this software
Brookley
Company size: 11-50 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
March 2021
STAY AWAY
Do not use this service, save your money and spend it on a service that will actually work!
Pros
We never received a software that worked for us therefore I didn’t like anything about this software!
Cons
This software was not useful at all. It was not the product that we were sold whatsoever. [SENSITIVE CONTENT HIDDEN] has horrible customer service, blamed us for his program not working the way that it needs to. We never received a functional service and were never refunded. The company continued to string us along with promises for a software that would work for us and never delivered.
Reasons for choosing PlanStreet
We are going to Social Solutions - already a better experience!

Response from PlanStreet
We are sorry to hear your feedback. Software implementation requires time commitment from both sides. Unfortunately, you were not involved in the implementation process. Our team interacted with a very junior resource from your team who didn't have the decision making authority. Hence, the go-live was delayed and you never experienced the full capability of PlanStreet. I wish you best of luck. PlanStreet team is always available to work with you.
Replied April 2021
Taylor
Company size: 201-500 employees
Industry: Health, Wellness and Fitness
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
October 2021
Erie County Health
Good, we have just begun using PlanStreet with our team and they have adapted well.
Pros
This is much more user friendly than previous system, so far. Hoping it will allow for better reporting.
Cons
Reports feature seems a touch more difficult than needs to be, however we have not spend much time within the reporting feature. Will reach out if needed. A plan street FAQ or user guide specific to the software would also be helpful
Reasons for choosing PlanStreet
Fits within our budget and less 'bells and whistles' from others we researched. Allowing easier use for case workers.
Reasons for switching to PlanStreet
Not good reporting, difficult to use for case workers.
Stephanie
Company size: 11-50 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
September 2021
Meets our needs
PlanStreet is committed to giving a good experience.
Pros
The customer service is great; every issue we've had has been addressed and resolved. The company is committed to meeting the needs we presented.
Cons
It is not made specifically as a CRM, which is our primary need. We also need it for storing client-signed documents and we had signficant issues with this feature in the beginning. However, the team was committed to solving the problem, and now we haven't had an issue with this for a long time.
Reasons for choosing PlanStreet
Pricing was a main consideration.
Reasons for switching to PlanStreet
Mainly to be able to send clients documents to sign through the system.
Anita
Company size: 11-50 employees
Industry: Mental Health Care
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
May 2021
New Beginnings PlanStreet Collaboration
The staff have been super helpful and informative!
Pros
This system is very customizable. We can layout the templates and forms to meet the needs of our specific programs.
Cons
Some features are not yet available. Yet this is not a deal breaker!
Reasons for choosing PlanStreet
The ability to customize to our needs and programs.
Reasons for switching to PlanStreet
We needed a product that better suited case management as opposed to therapy services.

Response from PlanStreet
We are glad to hear about your experience with PlanStreet. We have added several new features and functionalities which would really benefit the case management industry.
Replied June 2021
John
Company size: 51-200 employees
Industry: Information Technology and Services
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
August 2019
Instrumental in streamlining processes and collaboration
Project management, team collaboration and resource demand management.
Pros
It's a complete package with strong project planning, tracking and project accounting features. Ability to carry out agile scaled scrum along with traditional scheduling engine makes PlanStreet unique.
Cons
There is everything to like about PlanStreet.

Response from PlanStreet
Hi John, Really appreciate your kind words. Your feedback is valuable to us.
Replied August 2019
Saul
Company size: 11-50 employees
Industry: Architecture & Planning
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
October 2020
Resource Management
We would embark on this implementation again knowing what we know today. Excellent team and product
Pros
The customer support and ease of managing needed reports and additional tools
Cons
some added reports that were needed for our team, but it was addressed exceptionally.
Reasons for choosing PlanStreet
The team, flexibility and value.

Response from PlanStreet
Thank you Saul. We are glad that your organization is benefiting from PlanStreet.
Replied October 2020
Kashan
Company size: 1 employee
Industry: Financial Services
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
January 2020
PlantStreet Project Management Tool
Previously I was facing a problem to manage multiple projects concurrently , PlanStreet Port folio screen makes it easier and I could trace the status and working hours easily. List view Screen let me know the Instantaneous status of Each task and resource allocation on Tasks and Project.
Pros
This software is a Complete package for Project Management where Manager can keep track of the project Status , timeline. The best thing I like most is the Resource Allocation screen where manager can track the Workload , Allocation and Task completion percentage of the Resource for individual as well as multiple Project.
Cons
I would like to have customize reports that would help me to generate the custom reports according to the requirement of the customers.

Response from PlanStreet
Hey Kashan, Glad to hear from you. We will definitely work on customizing the reports in future.
Replied January 2020
Anonymous
Company size: 51-200 employees
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
April 2021
Everything on one platform
We have integrated Planstreet case management software for one of our clients who collect donations for orphans. this has helped us track the donations, details about each child case, and our remote team has access to all reports, financial tracking, forms, and tasks.
Pros
I have used it as a tester and practiced for more than 2 weeks. The software is easy to navigate from one case to another. Client information is easily stored and can be shared with other team members. reports are customizable and editable. Support was available 24x7 when i needed to understand a point.
Cons
Some features were difficult to understand but i contacted the team to give me a walk-through for better understanding.

Response from PlanStreet
We are glad to hear about your experience with PlanStreet. We have added several new features and functionalities which would really benefit the case management industry.
Replied April 2021
Sr Maria Louise
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
November 2020
Case Management in your Budget
PlanStreet is making it easier for us to focus on our clients, and connect them with the resources they need.
Pros
PlanStreet allows us to track our clients easily, and manage who will follow up with different tasks. We were able to customize the Intake screen to fit our needs. This helped support users who were new to a digital environment. Also the ability to email an intake sheet to our client is a great feature. We also use this feature to send
Cons
For a case management tool, there isn't a way to keep a database of resources, which is the mainstay of case management. We hope PlanStreet will add a feature to create at least a contact list of resources to help our clients.
Reasons for choosing PlanStreet
The price was in our budget.

Response from PlanStreet
Thanks Maria. We are glad that you liked it and your organization is benefiting from PlanStreet. Your feedback is important to us and we will look into it so we can provide you the best case management solutions.
Replied November 2020
Ricardo
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
June 2021
Real Champions Inc. Software Review
My overall experience was great. I fell in love with the system when I saw a demo of how it works.
Pros
The most advantageous features are the ability to embed the intake forms into our website to have information go directly to the system. Another benefit is being able to place all of our participants into the system and track them in that system.
Cons
There are some features that I believe we do not need or that I do not fully understand their functions. I also wish there was a step by step manual that is given for each function or maybe a manual that reflects what is learned during the onboarding process. Sometimes, I may forget how to do a specific thing, it would be helpful to be able to go back to a document that refreshes my memory, so that I would not have to email [SENSITIVE CONTENT HIDDEN].
Reasons for choosing PlanStreet
I chose PlanStreet mainly because it was not complicated to navigate through. I like things staying simple.

Response from PlanStreet
Thank you Ricardo, your feedback is valuable or us. and we are working on your suggestions
Replied June 2021
Debbie
Company size: 11-50 employees
Industry: Computer & Network Security
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
August 2019
Synchronized our work
We requested for a demo and now my department is using their free trial version. hopefully we will purchase the monthly subscription
Pros
They have detailed tutorials to understand the functionality and plus their support team is always available
Cons
new names of options. because we are used to learn about specific terms. Street Center, My street was initially difficult to understand
Reasons for switching to PlanStreet
there were certain restrictions and cost was the main issue for adding more team members

Response from PlanStreet
Hi Debbie, Good to know that the magic is working. Hope to work with you in the future on a continuous basis. keep sharing your feedback it is valuable for us.
Replied August 2019
Tess
Company size: 11-50 employees
Industry: Staffing and Recruiting
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
November 2020
Liked it
Pros
its easy to use and I really enjoyed learning it.
Cons
kinda confusing on updating it and each different part.
Reasons for choosing PlanStreet
Better price and easier to use.

Response from PlanStreet
Thanks Tess. We are glad that you liked it. You can reach out to our customer support anytime.
Replied November 2020
Awa
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
January 2020
Very nice interface
Pros
The software is organized and very easy to use. It also helps us manage our budget which is amazing.
Cons
Nothing. I like everything about the software.

Response from PlanStreet
Hi Awa, Thank you for sharing your feedback about our platform.
Replied January 2020
Anonymous
Company size: 2-10 employees
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
September 2020
PMP for GovCon
Technical support and development are very hands on with addressing enhances and questions.
Pros
Great usage on milestone and task level displays for proposal response documents need for Project Management Planning.
Cons
Cloud based refresh rate when editing existing or exiting new plans is a bit slow.
Reasons for choosing PlanStreet
Great usage on milestone and task level displays for proposal response documents need for Project Management Planning.
Reasons for switching to PlanStreet
More traditional PMP application.

Response from PlanStreet
Thank you for providing the feedback.
Replied November 2020
Sarah
Company size: 11-50 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
Ease-of-use
out of 5Customer support
out of 5Functionality
out of 54.41
May 2021
Good Experience so Far!
Pros
The set up team has been such a great help and we have worked to get our systems up and running! Grateful for their flexibility and their help in customizing this for us and our team.
Cons
Not having the ability to auto-link cases and having to input these manually. Still getting to know the software, so TBD.

Response from PlanStreet
We are pleased to know that you are having a great experience using PlanStreet.
Replied May 2021
Roger
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
May 2021
Helpful
Tracking
Pros
I like that I have the space to design my vision. I am able to create programs and documents. I appreciate that clients can help manager their accounts.
Cons
I don't know if I have any. I am new at my job and was solo. I really had to design this out of thin air.
Reasons for choosing PlanStreet
Cost, and ability to design the product.

Response from PlanStreet
We really appreciate your kind words. Thankyou
Replied June 2021
Sheetal
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
November 2021
Okay software, great customer service
The support and training given by [SENSITIVE CONTENT] has been wonderful. The sales person we worked with was not the best. We were shown things in demo that were later informed to be "not available" to us.
Pros
The software is easy to comprehend. Usage is not very complicated.
Cons
The software has been modified for case management and that shows. We are having to tweak a lot of features to fit our needs. Not the best case management software
Reasons for choosing PlanStreet
Cost
Aaron
Company size: 2-10 employees
Industry: Construction
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
October 2020
Just getting started
Pros
Gantt Chart, resource allocation/revenue calculation
Cons
Different interface than I was used to with Buildertrend.
Reasons for switching to PlanStreet
I did not require cost coding capabilities and we are looking to expand in to Agile management in coming months

Response from PlanStreet
Thanks Aaron. We are glad that your organization is benefiting from PlanStreet.
Replied October 2020
MARK
Company size: 2-10 employees
Industry: Marketing and Advertising
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
November 2020
Happy
Brian has been very supportive, quick to respond, and get the things I need help with back fast.
Pros
The software is easy to use and has the ability for me to make most my own changes as I need
Cons
I'm still learning the software, So I don't have anything I don't like so far.
Reasons for choosing PlanStreet
Support

Response from PlanStreet
Thanks Mark. We are glad that you liked it and your organization is benefiting from PlanStreet.
Replied November 2020
Irfan
Company size: 10,000+ employees
Industry: Market Research
Time used: Less than 12 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
December 2019
Very Good
It's easy to use, great user experience, recommended for newbies and experts
Pros
User-friendly, reliable, accurate and also in your budget compare to other market products
Cons
Overall fewer users should be distributed to masses
Reasons for choosing PlanStreet
Good support and obviously low-cost solution

Response from PlanStreet
Thanks Irfan, we hope to have you onboard with us for many coming years.
Replied December 2019
Jasmine
Company size: 2-10 employees
Industry: Individual & Family Services
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.41
May 2021
Plan street for the WIN!
Still learning, but I love how user-friendly it is.
Pros
I love how easy the system is. very easy to use.
Cons
I would like to be able to track time by using the scheduler and have that transfer over to the timesheets.
Reasons for choosing PlanStreet
n/a

Response from PlanStreet
We are pleased to know that you are having a great experience using PlanStreet.
Replied May 2021
Junaid
Company size: 11-50 employees
Industry: Information Technology and Services
Review Source: Capterra
Ease-of-use
out of 5Functionality
out of 54.41
January 2020
PlanStreet has saved us!
Pros
We are quiet happy working with PlanStreet tool, cover all the functionality and serves our business very well.
Cons
As for now there isnt any issue faced by our company.

Response from PlanStreet
hey Junaid, Really appreciate your valuable feedback for us.
Replied January 2020