Primetric

RATING:

4.9

(66)

About Primetric

Primetric is a cloud-based resource, project and finance management platform dedicated to IT business services. It is an internal database of developers and projects used to forecast and track individuals' availability, margins and project progress. Primetric brings all the moving parts of your software development company together, so you can improve sales, bench management and knowledge about developers' availability and their skillfulness. It also helps increase project profitability by providing access to current data, billing and forecasts.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Primetric Pricing

In Primetric, you can grant users manager access or employee access depending on a role in your organization.

Starting price: 

$13.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Primetric utilization reports
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Primetric Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Primetric

1 - 5 of 66 Reviews

User Profile

Agnieszka

Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Five star reporting and time tracking combined

Apart from the excellent features, Primetric doesn’t freeze and has no other technical problems. It has, though, a wide range of integrations I use to combine the information from different tools. They’re updated in the real time, so I always have all the information I need to generate accurate reports

PROS

I generate reports all the time, both for internal and external purposes. It used to be a very burdensome task, but now it’s just a matter of a few clicks. In Primetric, I can flexibly create and edit reports based on the data that’s already in the system, so I do not have to prepare information separately. I can also customize my reports and change them as I wish. To add to that, the reports are also connected to the time tracking feature included in the tool, so they are also perfect for monitoring and reporting on employee’s performance.

CONS

The search feature in the People tab could be better. Right now, after I click on one person’s profile, I need to go back and reload the page to see another. It’s quite burdensome right now.

Reasons for switching to Primetric

More functionalities in one tool, tailored to our business needs

Vendor Response

Thanks, Agnieszka!

Replied October 2022

Anton

Outsourcing/Offshoring, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Comprehensive solution for managing an IT outsourcing company

The implementation of Primetric was smooth, and we started using it quickly. At the moment, Primetric will serve as my backup, but it might soon become the main tool I’ll be using to manage our projects. My main objective right now is to get a 100% mirror of our current management records.

PROS

Primetric comes with a broad range of features that cover the most important requirements and use cases of IT companies like ours. Based on my experience, I think it’s the best management and allocation system for an outsourcing company.

CONS

There’s no denying that just like any other solution, Primetric takes some time to get used to. But it’s well worth the effort because of all the features waiting there.

Reason for choosing Primetric

We wanted to implement a system to collect the most important information about the company in one place. We had a few Jiras used with clients, and it was hard to keep track of the whole thing. I had to export data from the systems, enter them manually, monitor projects, and use spreadsheets to track finances in one place (and, for example, adding overheads).

Vendor Response

Thanks Anton!

Replied November 2021

Albert

Program Development, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2021

Great features package in not so easy platform

PROS

Complexity of planning in case of project, resources etc.

CONS

Entrance threshold in case of undesrstanding all those features.

Vendor Response

Hello Albert, thanks for your honest feedback. We are constantly improving the implementation process. This is why every client has their own Account Guardian which is always at your disposal without any limitations.

Replied July 2021

User Profile

Dominika

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2022

Using Primetrick allows me make a habit and be better organized

PROS

Primetrick is easy to use and I like the flexibility of the tool. I can keep track of the time of my tasks. When I start, I choose start, and when I finish, I choose stop. I can register scheduled tasks in Primetrick in the morning, which I have in my calendar, and if something changes, edit them later. In my opinion, using Primetrick allows me make a habit and be better organized.

CONS

It's hard for me to point out what I don't like about Primetrick. At the moment, the tool meets all my expectations.

Reasons for switching to Primetric

Because I changed my job and started working in a new company

Vendor Response

Thank you, Dominika!

Replied June 2022

Anonymous

201-500 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Primetric is a great tool for project management

PROS

Flexibility and pace of changes. Communication and cooperation with Primetric make it an unrivaled tool.

CONS

UI / UX is not always the most intuitive and takes a while to get used to

Reason for choosing Primetric

Dynamics 365 Project Service is hard to implement into organization and does not address all the critical aspects. We had great contact and possibility to verify Primetric with its current clients.

Reasons for switching to Primetric

Features set, great support and contact. Price for value.

Vendor Response

Thank you!

Replied August 2021