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Process Street vs SpiraTest

Process Street vs SpiraTest

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Overall Rating
4.7 (630)
4.0 (105)
Ease-of-Use
4.6 / 5
3.9 / 5
Value for Money
4.7 / 5
4.4 / 5
Customer Support
4.8 / 5
4.4 / 5
Functionality
4.5 / 5
3.8 / 5
Last Review Written
August 21, 2024
April 2, 2024
Pros/Cons
  • Pros

  • Great for courses: The interface is wonderful for creating a database of internal/public courses.
  • Process Street is a super cool automation and collaboration tool. I love how you can build powerful templates that are seamlessly turned into checklists.
  • Support team is extreemely responsive, they have an amazing library of information and trials that are actually helpful. Https://www.process.st/help/docs.
  • Cons

  • Navigating between all your checklists can be somewhat confusing.
  • Using it with Zapier is confusing, and I can't always achieve the result I need.
  • I think there are some potential UI issues that can be tuned, but honestly, I have no real complaints.
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  • Pros

  • Inflectra products continue to impress us with their capabilities and value. Their technical service is top notch- always responsive and spot-on in resolving any issues.
  • We have had significant improvement in our testing process. We are very satisfied with the tool from both a processing perspective and the ease of use for the testers.
  • The support team has been excellent. I really appreciate their prompt, courteous responses.
  • Cons

  • If you have a very rigid development process it might be a product for you but if you are into more agile processes and/or get annoyed by bad UX this is not a product for you.
  • Cannot be removed from emails, which is illegal. This is a form of harassment which is unwelcome in the current technology climate.
  • Limited features for defect management. Too many formatting possibilities for text inputs.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos