Procore

Zoho Desk

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Ratings & Reviews

Overall Rating

4.48 / 5 (2,379)

4.50 / 5 (1,598)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 21, 2020

February 16, 2020

Pros/Cons

  • Pros

  • easy to use price perfect, I love using it everyday with my coworker and the customer service is really kind

  • Great customer service, easy to use, everything in one place

  • Cons

  • A little concern on uploading big file documents. Sometimes it lags a little bit. but the overall experience is good.

  • Although it is not really a con, they are making improvements so fast that it is sometimes hard to keep up with the changes

  • Pros

  • It's really easy to use and with a great price.

  • This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

  • Cons

  • Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

  • With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

3 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots