All Profit.co Reviews

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User Profile

Ruben

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

A complete and adaptable OKR software with fantastic support and speedy development cycle

When we started working with Profit we realised that we have been setting our OKRs all wrong, and we hadn't aligned them to all the non-quantitative projects that the team were doing. There also wasn't a way to regularly update the leadership with progress, and use the OKRs to manage the team's performance. The introduction of Profit has forced us to think more critically not just about how we set OKRs, but what and how we track the Key Results. This is most effective when there are daily and weekly KR check-ins and alignment with day-to-day tasks.

PROS

The most impactful feature is not the completeness of the suite of interconnecting modules for OKRs, tasks, employee engagement and performance management, or how you can combine both top-down cascading of OKRs/KRs with bottom-up alignment. It is also not the ease of setting up the company structure or OKR levels, or the integrations available easing the transition from spreadsheets. No, what I like the most is the level of support from [SENSITIVE CONTENT HIDDEN] and his team to roll this out to our team, constantly listen to user feedback and pushing forward improvements on a weekly basis.

CONS

There are always features that can be improved on with a new tool, as different users and companies have different ways of working and with different backgrounds and legacy processes to adopt to. The question should not be what I like the least, but how does Profit respond to user feedback? The answer is that they listen carefully, and often already have a solution on their roadmap ready to be prioritised. No issue is too small, just ask!

Vendor Response

Dear Ruben, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!

Replied March 2021

David

Information Services, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Springboard Your OKR Tracking to the Next Level

Excellent experience so far. We were previously tracking OKRs in Excel and Confluence which made regular updates, accountability, and visibility far more difficult and manual. Profit offers solutions to so many of our previous pain points and more importantly helps us increase visibility to our most important objectives across the entire team so we can really drive improvements and align our efforts across the organization. Being able to add and assign Tasks tied to specific OKRs in the same system has been extremely helpful as well.

PROS

There are many advantages to using Profit's OKR tool but the primary drivers are that it is simple to use, users can quickly and easily see all relevant information in a single view (Objective, Key Result, Timeframe, Owner, Type of KPI, & Progress at each level plus how their own/other OKRs align with the Department and overall company OKRs), updates are quick & easy from multiple screens, owners receive automated email reminders to ensure they are checking in regularly, and Profit offers hundreds of useful KPIs you can leverage out of the box. Beyond the product itself, the entire Profit team is quick and eager to help you get set up and to improve the product based on actual user feedback with very quick turnaround times for enhancements (not your typical "it's on the roadmap" answer you get from most vendors). Profit takes the time to understand your business needs and then offer solutions on how to best leverage the product to drive your OKRs.

CONS

Any issues we have faced have been quickly addressed by the Profit team, however, it would be nice to be able to create a new KPI while creating a new Key Result directly vs. having to setup all KPIs prior to setting up your Key Results.

Reason for choosing Profit.co

We were looking for a dedicated OKR tool with a quick implementation. The other products we evaluated had more comprehensive performance management (reviews, 1:1 tracking, recognition, etc.) in addition to OKRs but came with an increased cost and heavier implementation. Profit is an incredible value, easy to implement and use, and has great customer service before, during, and after the initial sale. All of these helped us land on Profit as a great fit for our business needs.

Vendor Response

Dear David, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!

Replied March 2021

April Pamela

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed December 2022

Good

Good. The after-sales customer support is really fast and helpful. I highly commend their customer service skills and initiative.

PROS

OKR feature is good. I also like how easy it is to switch as a proxy user and back.

CONS

Limitations in features. There were a lot of limitations that I experienced in customizing. Please include an audit trail so super users/admin can track who changed what.

Vendor Response

Hi April, Thank you for sharing your experience with the OKR feature and the ease of switching as a proxy user. We appreciate your input regarding the limitations in customizing and the suggestion for an audit trail feature. We pass on your valuable pointers to our product development team. We are glad to hear that you found our customer support team to be fast and helpful. Hope to hear more about your experience with us in the future! Thank you

Replied April 2023

John Epok

Telecommunications, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2023

OKR and Performance Tracking done fashionably!

Overall above average, great tool but there are minor improvements needed.

PROS

Transparency - shows who is the owner of the task and to which specific track it belongs to. Ton of features on tracking and task visualization. Reminder - never missed a check in! Collaboration - i can add sub owners on tasks.

CONS

Interface can be a bit cluttered which leads spending time just to check in.

Gerri

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Quick, Transparent OKR evals and Performance Reviews with Profit

I'm very impressed so far with using Profit.co - I think it's easy to use and has a lot of what we need at a reasonable price. I'm looking forward to growing with the product and incorporating more f the features into our process.

PROS

Setting up and customizing the product was easy and intuitive. Technical employees were able to quickly adapt which told us we had chosen the right tool. The non-technical employees didn't need too much coaching - the fun YouTube videos and a personalized 10-minute video summed up the process for us. We have not integrated the product into our other systems, so TBC.

CONS

I would like to see more OnDemand features baked into the product so employees can have the features explained as they go along - maybe a pop-up or example would be great. I was also using the mobile version of the product was not able to see the HR admin version of the product - I don't know if I can turn that on, but it would be great to update via my iPad.

Reason for choosing Profit.co

User friendly, price, global

Reasons for switching to Profit.co

Adaptability - very difficult to get employees and managers to use the product Price - it really got expensive to use Flexibility - we had to do a lot of programming of the product to get reports and data to align with our needs

Vendor Response

Hi Gerri, Thank you for your positive feedback! Appreciate you taking the time to share your experiences with us. We hope to hear more about your experience in the future!

Replied April 2021

Won

Non-Profit Organization Management, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Great OKR, Listing to Customers' needs, Keep improving along with responsive teams (sales&support)

Again, Profit will be the best OKR system in my opinion with a relatively low price tag instead of using Excel and Emails. It could facilitate all teams(small to a large group, fully customizable and scalable features). Profit OKR included all - full and always with new features, great price along with dependable teams

PROS

Before I used Profit, I had used another OKR platform which was a limited, non-supportive team, and no solution to represent OKR results the way our team wants. Since this first company sold their service, I had to look for a new one. After several attempts few OKR platforms, Profit was the easiest interface with lots of options to customize how our team wanted. Profit teams were always available and responded promptly. The engineering team always open to listen and added my requested inquiry as new features to the platform. Even after the initial setup, all contacts were available minor questions and issues and even supported extended advise on OKR core structures, methodology and understandings.

CONS

Since it offers lots of features, there were several methods you could make your desired solutions. It is not hard but it could have some learning curves and overwhelming till you get used to it. The main difficulties are caused by too many customizable features.

Reason for choosing Profit.co

After using several platform free trials, PROFIT was the one that I could set up the specific OKR how our team wants. In addition, PROFIT teams were the most responsive to provide supports for all my questions with answers.

Reasons for switching to Profit.co

Lack of features, support

Vendor Response

Dear Won, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!

Replied March 2021

Marcelo

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Amazing customer service

Profit's support team is outstanding. I had a few issues where I needed their help late at night or even during the weekends and didn't hesitate to help me. [SENSITIVE CONTENT HIDDEN] just to name a few Profit members that have supported my OKRs journey. Thank you all.

PROS

It's a full solution to enhance the company's execution, including OKRs, Performance Review, and task management. Also, Profit recently launched the OKR academy where our team will learn about the best practices Totally customizable to adjust the company's needs

CONS

In the beginning, the product is not intuitive and it takes time to set up your quarterly OKRs. However, the Profit team is always available to guide you through it. There are a few features that don't fit our needs but the support team quickly got them and added them as an enhacemnet to be released soon.

Reason for choosing Profit.co

Price and full package (OKRs, Performance Management and so)

Reasons for switching to Profit.co

Atiim support wasn't good but also, they were acquired where the new company decided to not work/support small businesses like ours.

Vendor Response

Dear Marcelo, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!

Replied February 2021

Ryan

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Transitioning OKRs Away From Google Sheets

PROS

It's a one stop shop for OKR tracking and evaluation. The data integrations (especially Salesforce) make the weekly updates much less onerous on the people doing the updating. The customer service is exceptional, as well. Whenever I've had an issue or question, the support team has answered my chat in a matter of minutes and walked me through the issue.

CONS

There are some things that aren't as intuitive as I'd like them to be, but overall there are no major issues with the software.

Reason for choosing Profit.co

We liked the dashboards on the Profit tool better than those on the Ally tool.

Reasons for switching to Profit.co

Having a centralized platform with data integrations has been really useful - no more hunting down data to manually type it into a spreadsheet.

Vendor Response

Hi Ryan, Great to know that Profit.co has been useful in driving OKRs in your organization. We will continue to release updates to the platform adding useful functionality to make using Profit.co an enjoyable experience for the users and to help execution across the organization. Thanks for pointing out your feedback regarding the user interface. We take this feedback seriously and will work towards creating an amazing user experience for you in the upcoming releases.

Replied May 2021

Dan

Financial Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Great product

I am extremely pleased with my experience with Profit and plan to continue my relationship.

PROS

This product is great for companies that are new to OKRs. The step by step guide to setting OKRs has made creation easy for my employees. The customer service is outstanding, they are constantly improving their services and welcome feedback on any updates they make. Additionally, they have gone out of the way to ensure that the system meets our needs.

CONS

The system is a bit complicated for new users. There is a lot of functionality within and without tutorial, it can be overwhelming at first. Recommend some kind of automated walk-through for new users.

Reason for choosing Profit.co

Cleaner product, better price, willingness to help meet our company's needs.

Vendor Response

Dear Dan, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!

Replied March 2021

Iain

Financial Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Impressive product

The software is easy to understand and get value from it almost immediately. The support is also amazing.

PROS

The application is easy to learn and setup for your company. There are a large number of templates to help expedite entry and provide examples for you to replicate. There are numerous reporting options to provide visibility from the employee, department and organization levels. The integration with MS Teams also makes it really easy for people to check-in and update their KRs. The customer onboarding and ongoing service is amazing. The team are really proactive and there to help make your implementation successful. The online help and training assets are also really helpful.

CONS

Not much to dislike at the moment, things are going well and we can see value from day 1. It has a number of integrations with 3rd party products, such as Jira & Excel. It doesn't integrate with MS Power BI, which would be a real bonus for us.

Reason for choosing Profit.co

Price and overall scores on Capterra were higher for Profit.co

Vendor Response

Dear Iain, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!

Replied March 2021

Robert

Management Consulting, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Top business grade OKR platform

Profit has allowed our organization to finally have the entire team hurdle behind common goals and have a blueprint to follow.

PROS

It provides an instant view of priorities, tasks, relationships, and outcomes, thus enabling businesses to keep a 24 X 7 hands on the development of the business. It provides great tools for establishing the proper connections and responsibilities across the organization allowing everyone to recognize the interdependence between tasks, people, objectives and the aimed results.

CONS

Would love to see more in-depth training options to fast track the team's knowledge

Reason for choosing Profit.co

Profit is weaved for providing the overall benefit of an OKR system to organizations, which is constant, consistent performance improvement.

Reasons for switching to Profit.co

Ability to automatically have alignment among team members around objectives and key results of our organization.

Vendor Response

Dear Robert, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!

Replied March 2021

Philippe

Management Consulting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Simply the best

It is essential to our mission of implementing a culture of execution in mid market companies.

PROS

Everything. Highly customizable, good integration with other digital tools, great support and easy UI.

CONS

Nothing yet, we are delighted with every aspect of the tool.

Reason for choosing Profit.co

The people, the team, the platform, the support, the customizability and the fact it was build by people who use OKRs daily.

Reasons for switching to Profit.co

Its just better in every way.

Vendor Response

Hi Philippe, Great to know that Profit.co has been useful in driving OKRs in your organization. We will continue to release updates to the platform adding useful functionality to make using Profit.co an enjoyable experience for the users and to help execution across the organization. Thanks.

Replied June 2021

Ximena

Logistics and Supply Chain, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

The best way of keep up with your companie's OKR

Really good experience, the consultants are allways pending to answer questions and to help when required. Congrat to [SENSITIVE CONTENT].

PROS

Allows to reflect the OKR team cell working way, Measure its compliance, along with recognizing the teams achievements

CONS

Ocassionally it is hard to reflect how the objectives are to be measured, several test will be required to get to the right measure

Vendor Response

Hi Ximena, Great to know that you love our OKR software and we serve as one complete solution for your organization. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch with our support team for any queries. We are happy to help. Hoping to know more about your experience with us in the future. Cheers, Profit.co

Replied September 2022

User Profile

Craig

Verified reviewer

Financial Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Best way to manage/drive your company OKR's

We are using profit to drive our company goals to each employee using objectives and key results. It ensures that everyone is working towards the company goals and that progress can be tracked real-time.

PROS

Profit is a comprehensive, easy-to-use and intuitive product with a high level of customer support.

CONS

We do not have any neutral or negative comments to offer. We are highly satisfied.

Reason for choosing Profit.co

These other products are trying to be all things to all people so the OKR focus wasn't as great. Profit is a dedicated OKR solution.

Vendor Response

Hi Craig, Thank you for your positive feedback and outstanding rating for our OKR software. We are happy to learn our OKR software is taking one step closer to achieving your goals. We hope to hear more about your experience in the future! Cheers, Profit.co

Replied September 2022

Thurai

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Comprehensive OKR product at a reasonable price

PROS

The app is easy to use and setup. There are tutorials available with examples to onboard my team onto the platform. The support team is awesome and are responsive to guide you with best practices while setting up the OKRs. The product is structured in a well-thought manner which allows us to track in various manners such as percentages, milestones and the various KPIs.

CONS

After assessing a few tools on OKR, there is nothing i dislike in the Profit app.

Vendor Response

Hi Thurai, Thank you for your positive feedback! Appreciate you taking the time to share your experiences with us. We hope to hear more about your experience in the future!

Replied March 2021

User Profile

Kentall

Verified reviewer

Marketing and Advertising, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed April 2023

A Powerful OKR Software for Business Growth

PROS

Profit.co provides a variety of tools for creating and tracking our OKRs at various levels. Its powerful analytics features are a great help to keep our team stays on track with our goals. The interface is user-friendly, and we didn't have a hard time navigating the software.

CONS

Smaller businesses may find this software too costly, and users may need some training to make the most of its features.

Vendor Response

Hi Kentall, Thank you for your valuable feedback! We're glad to hear that Profit.co's diverse tools, analytics features, and user-friendly interface have contributed to effective OKR creation, tracking, and goal alignment within your team. Hoping to hear more about your experiences in the future. Thank you

Replied August 2023

David

Information Technology and Services, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

New Customer with Global Deployement

We had Profit do some pretty heavy customizations for our deployment and their support has been very engaged and available

PROS

Very simple to deploy and roll out to users ability to integrate with Teams and Salesforce

CONS

Some of the views can be cluttered and makes it hard to know what you are looking at. Once filters are adjusted and you are comfortably with the navigation its easier to move around

Vendor Response

Hi David, Thank you for sharing your experience with Profit.co. Appreciate you taking the time to share a review of your experiences with us. Hoping to hear more about your experiences in the future. Cheers, Profit.co

Replied September 2022

Paulo

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2023

Fantastic Integration For A Business Management

Pretty handy Platform for you who want to keep work on track & organized

PROS

Their OKR and Task Management Software are fantastic!

CONS

It surely encompasses everything you're looking for on the matter, so nothing I would dislike currently.

User Profile

Tommy

Verified reviewer

Telecommunications, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

easy to use tool

their team is very engaged and works with you closely to get you to get the job done

PROS

easy to use built in templates that keeps you from having to customize measures

CONS

lacking some industry specific measures but you can find others that would fit

Vendor Response

Dear Tommy, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!

Replied March 2021

Tuhina

Package/Freight Delivery, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Great Experience

PROS

Profit is a great platform for the organizations following OKR method for employee performance evaluation. The platform is very easy to use and there are enough customization options available as well. The customer support team is always there to help and guide you whenever and wherever required. Extremely pleased with the experience provided.

CONS

The system is a bit complicated for new users. But employees get used to it in a few days, so not a pain as such.

Vendor Response

Dear Tuhina, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!

Replied March 2021

Kirsty

Apparel & Fashion, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Review on Profit.co

We started using Profit.co for our OKRs. We were slightly familiar with the concepts, but were amazed by the UX of Profit. It is extremely easy to understand what each page means. There are many videos that explain the concepts well and on top of that, the UX is very intuitive with good explanations at appropriate places. I have to say, Profit made our adoption of OKRs very easy and effective. Being a senior executive, I can confidently say that Profit has enabled us to focus and prioritize on the right things to get done and avoid distractions as we are building our business.

PROS

Intuitive to learn and use. Addresses OKRs very well. Has integrated Task Management.

CONS

Mobile Apps are native, but are a bit behind in terms of feature releases.

Vendor Response

Dear Kirsty, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!

Replied March 2021

Nicole

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2021

Great OKR tracking

PROS

We were looking for software to track MBOs and this was recommended. We are now switching to OKRS and found Profit.co a great option. The implementation team has been helpful and willing to work with us on our schedule. It's pretty intuitive, most users are able to find their way around easily without a lot of training.

CONS

There are some limitations to how things work - some items have to be "untangled" in order to be deleted or function properly, etc.

Vendor Response

Hi Nicole, Great to know that Profit.co has been useful in driving OKRs in your organization. We will continue to release updates to the platform adding useful functionality to make using Profit.co an enjoyable experience for the users and to help execution across the organization. Thanks.

Replied November 2021

Grace

Mechanical or Industrial Engineering, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Great OKRs tool!

Profit Support team (Veera and Team)has helped me a lot not only during learning period but in practical cases also.

PROS

Friendly usage, increase our focus on paint-points.

CONS

Not able to sort by EE ID yet; also can't sort/ export single Dept. OKRs.

Reason for choosing Profit.co

Friendly monitor, good support service

Vendor Response

Hi Grace, Thank you for sharing your feedback with us. Appreciate your time. It's great to know you are having a wonderful experience with profit.co. Hope to hear more about your experience with us in the future! Cheers, Profit.co

Replied September 2022

Michael

Insurance, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Profit OKR Software

A great product supported by a knowledgeable, passionate team. They're great.

PROS

Its ease of use and rich feature content.

CONS

I liked everything about it including the after-sale support.

Vendor Response

Dear Michael, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!

Replied February 2021

User Profile

Adrian

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Outstanding Post-sales Customer Support

Excellent! Impressive! Special mention to Rashmi and team who are very friendly and helpful all throughout this journey.

PROS

Profit.co has so many features more than what we expected and need. They have friendly and customer-centric staff that accommodates all our questions and concerns in a timely manner.

CONS

Some of the features are so complex that they could be much better when simplified.

Vendor Response

Hi Adrian, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We take feedback seriously. Will take your pointers to the Product team and will get the support you need. We hope to hear more about your experience in the future! Thank Again.

Replied November 2021

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