When we started working with Profit we realised that we have been setting our OKRs all wrong, and we hadn't aligned them to all the non-quantitative projects that the team were doing. There also wasn't a way to regularly update the leadership with progress, and use the OKRs to manage the team's performance. The introduction of Profit has forced us to think more critically not just about how we set OKRs, but what and how we track the Key Results. This is most effective when there are daily and weekly KR check-ins and alignment with day-to-day tasks.

The most impactful feature is not the completeness of the suite of interconnecting modules for OKRs, tasks, employee engagement and performance management, or how you can combine both top-down cascading of OKRs/KRs with bottom-up alignment. It is also not the ease of setting up the company structure or OKR levels, or the integrations available easing the transition from spreadsheets. No, what I like the most is the level of support from [SENSITIVE CONTENT HIDDEN] and his team to roll this out to our team, constantly listen to user feedback and pushing forward improvements on a weekly basis.

There are always features that can be improved on with a new tool, as different users and companies have different ways of working and with different backgrounds and legacy processes to adopt to. The question should not be what I like the least, but how does Profit respond to user feedback? The answer is that they listen carefully, and often already have a solution on their roadmap ready to be prioritised. No issue is too small, just ask!

Excellent experience so far. We were previously tracking OKRs in Excel and Confluence which made regular updates, accountability, and visibility far more difficult and manual. Profit offers solutions to so many of our previous pain points and more importantly helps us increase visibility to our most important objectives across the entire team so we can really drive improvements and align our efforts across the organization. Being able to add and assign Tasks tied to specific OKRs in the same system has been extremely helpful as well.

There are many advantages to using Profit's OKR tool but the primary drivers are that it is simple to use, users can quickly and easily see all relevant information in a single view (Objective, Key Result, Timeframe, Owner, Type of KPI, & Progress at each level plus how their own/other OKRs align with the Department and overall company OKRs), updates are quick & easy from multiple screens, owners receive automated email reminders to ensure they are checking in regularly, and Profit offers hundreds of useful KPIs you can leverage out of the box. Beyond the product itself, the entire Profit team is quick and eager to help you get set up and to improve the product based on actual user feedback with very quick turnaround times for enhancements (not your typical "it's on the roadmap" answer you get from most vendors). Profit takes the time to understand your business needs and then offer solutions on how to best leverage the product to drive your OKRs.

Any issues we have faced have been quickly addressed by the Profit team, however, it would be nice to be able to create a new KPI while creating a new Key Result directly vs. having to setup all KPIs prior to setting up your Key Results.

Good. The after-sales customer support is really fast and helpful. I highly commend their customer service skills and initiative.

OKR feature is good. I also like how easy it is to switch as a proxy user and back.

Limitations in features. There were a lot of limitations that I experienced in customizing. Please include an audit trail so super users/admin can track who changed what.

Overall above average, great tool but there are minor improvements needed.

Transparency - shows who is the owner of the task and to which specific track it belongs to. Ton of features on tracking and task visualization. Reminder - never missed a check in! Collaboration - i can add sub owners on tasks.

Interface can be a bit cluttered which leads spending time just to check in.

I'm very impressed so far with using Profit.co - I think it's easy to use and has a lot of what we need at a reasonable price. I'm looking forward to growing with the product and incorporating more f the features into our process.

Setting up and customizing the product was easy and intuitive. Technical employees were able to quickly adapt which told us we had chosen the right tool. The non-technical employees didn't need too much coaching - the fun YouTube videos and a personalized 10-minute video summed up the process for us. We have not integrated the product into our other systems, so TBC.

I would like to see more OnDemand features baked into the product so employees can have the features explained as they go along - maybe a pop-up or example would be great. I was also using the mobile version of the product was not able to see the HR admin version of the product - I don't know if I can turn that on, but it would be great to update via my iPad.