Project Insight

RATING:

4.4

(60)

About Project Insight

Project Insight (PI) is award-winning work & project management software that helps companies manage and visualize projects, allocate personnel, streamline accounting, and track what work is being done throughout their entire organization. PI offers a completely FREE expandable version and a full-featured enterprise edition to meet the needs of small, medium, and large businesses. PI makes your team's life easier by centralizing their work, tasks, and projects all in one place. And PI's intuitive software aggregates data from your current high-productivity apps like Zendesk Sell, NetSuite, Jira, Azure DevOps, QuickBooks so that your different departments can work in their platforms to provide key stakeholders with real-time updates and reports about work to boost pro...

Project Insight Pricing

Project Insight (PI) paid edition starts at $9/user/mo., the PRO edition starts at $18/user/mo., and the full-featured enterprise edition pricing is based on users and your specific usage case. Contact Project Insight for more details. PI also offers a completely FREE edition to start so you can grow as you go.

Starting price: 

$9.00 per month

Free trial: 

Available

Free version: 

Available

Project Insight Work/Project/Home

Project Insight Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Project Insight

1 - 5 of 60 Reviews

User Profile

Aatif Khurshaid

Verified reviewer

Computer Software, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Project Insight

I like project Insight for the fact that how easy it has made to work on a project effectively with your team remotely. It has tools for almost any function that you need to perform.

PROS

Project Insight is an excellent software which lets a team work on a project (mostly IT related) remotely with full efficiency due to it excellent portfolio and resource management and real time reports. Apart from its high degree of customization it also readily integrates with third party apps like MS Outlook, QuickBooks, etc. It comes with different subscription packages, so you pay for the features that you need. It also has a free version for those who just want to use its basic features.

CONS

Project Insight haven't got much issues to it but It is not easy to use it for novice users and thus have a certain learning curve which can be improved by making its UI more intuitive.

Vendor Response

Thank you, Aatif. We are glad you are enjoying the tool. We just updated our user interface to make everything so much more intuitive. Please always feel free to reach out to us at support: https://support.projectinsight.net

Replied August 2022

Tom

Utilities, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Excellent Portfolio Management

PROS

We have a variety of clients that require small scale and large scale projects. PI offers excellent planning tools to setup projects and forecast staff utilization. We can also plan multi year projects with escalating rates by resource type. This provides a true picture for us to see how we are performing based on quote/budget.

CONS

Configuration of the product can be cumbersome. It does take a while to locate all the add ons you may want and configure them properly. Sometimes reporting doesn't always seem to get you to where you need to go. That being said, a weekly office hour session is offered and has been a big help for us to keep learning and moving forward. You definitely have to use this to know what you don't know.

Reasons for switching to Project Insight

We were looking for a product with more options and tracking. The timesheets and expense tracking are critical to our process.

Vendor Response

Hi Tom. Thank you so much for providing an experiences user's perspective of PI. We are so happy that our planning and forecasting tools are working for SL-serco. Thanks for mentioning our weekly "Office Hours" live support time. We are available whenever you need us at https://projectinsight.com/support

Replied June 2021

Scott

Wireless, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed June 2021

PI Review

PROS

One location to track time spent on a project and shared documents

CONS

The app does not allow modifying the start and complete date/time for completing a task. The title page when in a task seems to cut off the complete information if it is tool long, you need to go back to the dashboard to see the complete information

Vendor Response

Hi Scott, thanks for leaving honest feedback. The tool uses roles to decide who can edit the scheduling information. You may need to have that role to allow for editing or have your system configured to allow signees to change the dates. You may want to contact your administrator to have those rights. You could contact support also if you need more help or to submit a ticket. https://projectinsight.com/support

Replied June 2021

Miriam

Internet, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2021

Project Insight

Not super impressed with the interface, not happy with the requirement to manually enter billing details for invoicing, too much need for manual entry.

PROS

Reporting features, excellent and prompt support staff.

CONS

Manual entry for billing, invoicing, glitches, random bugs that crop up.

Reason for choosing Project Insight

I was not involved in the final decision making process then.

Reasons for switching to Project Insight

Standard time was outdated and needed more robust reporting features and project managing features.

Vendor Response

Hi Miriam. Thank you for taking the time to review PI. We are glad you are enjoying the reporting and support staff aspects of the tool. We also have quite a few ways you can automate your billing that might be of interest to you. If you would like to have any help, please reach out at https://projectinsight.com/support or use our self-help features here: https://projectinsight.com/support/self-help

Replied June 2021

Luke

Construction, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

A great fit.

Every part of the team at Project Insight -- be it administrative, training, or support -- was exceptionally friendly, responsive and enjoyable to work with. Because of our inexperience with multi-user project management, it took a while for us to develop and test our workflow... but between our onboarding, training and ongoing support, we always felt that the process was an entirely collaborative effort. Their team is exceptional, and the evolution of the product -- additional features added and excellent responsiveness to feedback -- is probably the best I've experienced.

PROS

Project Insight checked a lot of boxes for us; we were looking for a good mix of desktop and mobile usage, as well as tools that would make it easy for our users to update their task status on a long and complex critical path involving multiple users in multiple locations. Project Insight had the diverse tools we needed and was highly customizable to help us achieve our unique goals.

CONS

This is probably a comment more about project management in general rather than Project Insight specifically, but a great deal of time and care must go into developing your workflow and initial templates, and that can be a daunting task when you're first starting out! We had great training, support and assistance along the way, which helped us tremendously.

Vendor Response

Luke, thank you for your great compliments about PI. We are so glad to hear that we have answered so many of your team's needs. We pride ourselves on making life easier for our customers. Thanks for being VIP!

Replied January 2023