Project Insight

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28

Recommendations

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About Project Insight

Project Insight (PI) is award-winning work & project management software that helps companies manage and visualize projects, allocate personnel, streamline accounting, and track what work is being done throughout their entire organization. PI offers a completely FREE expandable version and a full-featured enterprise edition to meet the needs of small, medium, and large businesses. PI makes your team's life easier by centralizing their work, tasks, and projects all in one place. And PI's intuitive software aggregates data from your current high-productivity apps like Zendesk Sell, NetSuite, Jira, Azure DevOps, QuickBooks so that your different departments can work in their platforms to provide key stakeholders with real-time updates and reports about work to boost pro...

Project Insight Pricing

PI#team™ - Our free work management tool PI#enterprise™ - Leading work management solution ($65/p

Starting price: 

$9.00 per month

Free trial: 

Available

Free version: 

Available

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Project Insight User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 52 reviews

Anonymous

Verified reviewer

Company size: 501-1,000 employees

Time used: Less than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2021

Project Insight quick opinion

Has been a great experience implementing the software, the biggest challenge has been internal adoption by the staff, but we are getting there. PI has been very helpful along the way, and they are always responsive and available for questions. We feel this is light years ahead (for our group at least) of MS Project and management loves the visibility into all projects in process via dashboards, reports, etc.

Pros

Love that it is cloud-based, by far easier to use than MS Project, easy to assign tasks to techs in the field and have them update via mobile app, being able to have visibility into all projects in my portfolio. Their implementation assistance was painless and they were very helpful.

Cons

PI still needs to complete their integration with MS Teams, some quirky behavior due to the fact that it is web-based, usually a page refresh is all that's needed to fix UI issues.

Reasons for choosing Project Insight

Cost, features, complexity, support options

Response from Project Insight

Thank you for this wonderful review of Project Insight. We are so happy that our tool is making your life easier and that your team and its leaders are pleased with the great results. Please always feel free to reach out. We pride ourselves on being helpful and personally available to our clients.

Replied June 2021

Tom

SL-serco

Verified reviewer

Company size: 11-50 employees

Industry: Utilities

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2021

Excellent Portfolio Management

Pros

We have a variety of clients that require small scale and large scale projects. PI offers excellent planning tools to setup projects and forecast staff utilization. We can also plan multi year projects with escalating rates by resource type. This provides a true picture for us to see how we are performing based on quote/budget.

Cons

Configuration of the product can be cumbersome. It does take a while to locate all the add ons you may want and configure them properly. Sometimes reporting doesn't always seem to get you to where you need to go. That being said, a weekly office hour session is offered and has been a big help for us to keep learning and moving forward. You definitely have to use this to know what you don't know.

Response from Project Insight

Hi Tom. Thank you so much for providing an experiences user's perspective of PI. We are so happy that our planning and forecasting tools are working for SL-serco. Thanks for mentioning our weekly "Office Hours" live support time. We are available whenever you need us at https://projectinsight.com/support

Replied June 2021

Scott

Pioneer Telephone

Verified reviewer

Company size: 501-1,000 employees

Industry: Wireless

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

3

Customer support

3

Functionality

2

Reviewed June 2021

PI Review

Pros

One location to track time spent on a project and shared documents

Cons

The app does not allow modifying the start and complete date/time for completing a task. The title page when in a task seems to cut off the complete information if it is tool long, you need to go back to the dashboard to see the complete information

Response from Project Insight

Hi Scott, thanks for leaving honest feedback. The tool uses roles to decide who can edit the scheduling information. You may need to have that role to allow for editing or have your system configured to allow signees to change the dates. You may want to contact your administrator to have those rights. You could contact support also if you need more help or to submit a ticket. https://projectinsight.com/support

Replied June 2021

Miriam

The ZaneRay Group

Verified reviewer

Company size: 11-50 employees

Industry: Internet

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

3

Value for money

3

Customer support

5

Functionality

3

Reviewed June 2021

Project Insight

Not super impressed with the interface, not happy with the requirement to manually enter billing details for invoicing, too much need for manual entry.

Pros

Reporting features, excellent and prompt support staff.

Cons

Manual entry for billing, invoicing, glitches, random bugs that crop up.

Reasons for choosing Project Insight

I was not involved in the final decision making process then.

Response from Project Insight

Hi Miriam. Thank you for taking the time to review PI. We are glad you are enjoying the reporting and support staff aspects of the tool. We also have quite a few ways you can automate your billing that might be of interest to you. If you would like to have any help, please reach out at https://projectinsight.com/support or use our self-help features here: https://projectinsight.com/support/self-help

Replied June 2021

TARUN

Clarivate

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Information Services

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

4

Functionality

5

Reviewed June 2021

Love using project insight

Overall, a very useful software. Very convenient to use on a daily basis to record your time and track your projects. Some improvements such as fast loading while logging into the tool and easier exporting data interface can make it more awesome product.

Pros

The feature of Project insight I use the most is "Time entry grid". It just takes few second to record your time daily on one or multiple projects. Interface is quite user friendly.

Cons

Exporting time entries at the end of the year is a bit complex. I always forget the steps and have to ask some to help me with the process. Also, sometimes the tool takes a lot of time to start.

Response from Project Insight

Hello Tarun. Thank you for taking the time to review PI. We are glad that it is making time entry easier for your team at Clarivate. We are always working on ways to keep our customers delighted. A whole year's worth of timesheets is a lot of data to process. Hopefully, you have been getting the answers you need about that process. If not, please reach out to us at https://projectinsight.com/support

Replied June 2021

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