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ProjectManager.com vs Trillian

ProjectManager.com vs Trillian

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Overall Rating
4.1 (340)
4.7 (52)
Ease-of-Use
4 / 5
4.8 / 5
Value for Money
3.7 / 5
4.8 / 5
Customer Support
3.9 / 5
4.8 / 5
Functionality
3.9 / 5
4.4 / 5
Last Review Written
November 25, 2024
October 17, 2023
Pros/Cons
  • Pros

  • If your used to MS project than this is the best alternative, it has similar features plus great team collaboration and best of all can be accessed anywhere and for a great price.
  • This app is useful for PMs to stay on top of their work. I've been a ProjectManager.com fan for a couple years now and would recommend any/all of their products.
  • Love the ease of use and the quick, automated date calculations. The ability to put in vacations and holidays based on project needs is nice.
  • Cons

  • THIS IS THE WORST CUSTOMER EXPERIENCE I HAVE EXPERIENCED IN MY LIFE. It is a scam and I sincerely warn everyone out there not to fall for their nonsens.
  • Refuse to do anything but give you another month of their useless software.
  • Very poor customer service experience and unethical business practices.
Read all user reviews
  • Pros

  • I was impressed with the chat quality and the features of the program like emoticons, chatting, you can send pictures to your friends and family.
  • Ability to share attachments, ability to customize login info and visibility, mobile option. Group communication options are excellent.
  • I love how easy this is as well as the ability to have group chats.
  • Cons

  • With our company being a phone based company, it is sometimes hard to get a hold of our employees when problems or emergency issues come up.
  • On associate complains about not being able to position the tabs horizontally. There is no delete function for the individual user.
  • I am patiently waiting a gif search and embed feature. Sometimes words and emojis just don't do the trick, and you need to harness the Michael Scott saying "NO NO NOOOO" gif to get your point across.
Read all user reviews
Pricing Range
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$
$
$
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$
$
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$
Product Demo & Screenshots
Product Demo
Product Screenshot
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos