KeyedIn Projects software

Pros

I like that we can track project plans based on tasks. It really works well for our company and helps keep our projects on point. I also like that we can set objectives (deliverables) and dates for those deliverables. This allows us to see when tasks are starting to "creep up" on the due date and either add more resources or push the deliverable date out. I also like that if we do push the deliverable out, we have to give a reason and the SW keeps track each time we push the date. This allows me to go back when the project is done, determine which dates we missed and see the reaons for the delay. I think this will help us find holes in our processes and fix them going forward.

I really like the resource management tool, but are still pretty new to using it, so my knowledge is somewhat limited. Thus far, I am seeing some promise and anticipate it will become a very valuable tool.

We are also just getting started in learning the reporting functions, but so far they are able to give us the exact information we need. It has made my weekly reporting to our Senior Team much more manageable and accurate.

Cons

I don't like that there isn't a customer portal available. We also manage customer installs with this software and it would be nice to give the customer a link or temporary sign on they can use to view the progress of their project. We can setup a user, but believe it take a license and we have around 50 - 100 customer installs going at any given time. Managing those users would be a nightmare, so we are opting to just email them reports from the system.

Pros

Keyedin is loaded with more than enough features to be a great enterprise project management solution yet the customer support will more than exceed your expectations. They do a great job over there.

Pros

Intuitive, requiring minimal or no training
Easy to Access, Trial & Adopt
Easy to Configure
Flexible
Low Cost
Peace of Mind (Secure, Robust, Scalable)

Cons

Pros

1. Has view on time expected per week and that accommodates for expected public holidays
2. There is a view on what part of the process your expense returns are in (submitted vs approved vs paid)

Cons

1. Very frustrating user interface:
- finding projects or areas to enter time can take more time than time entry
- Interface times out if you don't move around regularly, but will continue to let you enter time or pages, but once you save it will all disappear at a re-login request. Lots of lost work due to this
2. The process for entering time in a category the first time in a day is very different than when you need to go back and add more time
3. Once saved (the only way to ensure your entry isn't lost when moving between pages), there is no ability to subtract time at the user level.
4. Constant reminder emails are sent even if you have submitted your time.
5. Expense page is confusing to add multiple pages of expense items to a single report and it is very easy to submit a report without realizing it, which a user has no ability to modify.

Pros

I love the flexibility and customization that is available with this system. We have just started our implementation but the feedback from our users thus far has been positive.

Cons

The system is configured for each customer which makes it difficult for them to demo certain features during the sales process.

Pros

Features

Cons

Interface
User-friendliness
Lack of conduits to our Accounting software QuickBooks.

Pros

I like the dashboards and the ability for us to visibly see what is going on anywhere within a project or portfolio. The custom reports are great and the onscreen widgets provide great insights into what is going on.

Cons

Still getting to know the tool - but so far no con's.

Pros

- Complete overall solution
- Covers the broad spectrum of touching points within a PS firm
- Competitive pricing

Cons

- Outdated GUI and graphs/analytics
- Not a complete billing cycle solution
- Low quality invoice templates

Pros

It is web based. the limited reports meets the needs of the finance team.

Cons

as previous. poor user experience.
1. No staging area capacity for timesheets. (once you save it's for manager to edit).
2. Emails that come whether you submit or not.
3. Report on who has or hasn't entered time.
4. Filters on expenses appear to have some sort of timeframe not included in the name
5. "feature" to approve individual expenses doesn't work/isn't enough.
6. Limited poorly designed API.