





Portfolio Waterline






Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8About KeyedIn
KeyedIn is a cloud-based project management solution for enterprise-level companies offering a suite with features, such as program management, professional services automation and project portfolio management application. The solution is offered as both an on-premise as well as a web-based system.
With the project portfolio management tool, portfolio managers can prioritize projects based on strategic planning, company resources, and other relevant factors. By using the same system, portfolio managers can also communicate with their team members and make informed decisions regarding resource and time allocation.
KeyedIn also analyzes the overall distribution of assets and resources, and alerts portfolio managers if and when a change in one proje...
Portfolio Waterline
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8Average User Ratings
Overall
Ease-of-use
4.0
Value for money
4.5
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
February 2018
Natalie from LightEdge Solutions
Company Size: 51-200 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
February 2018
We have really begun to enjoy using KeyedIn and have seen the benefits.
Pros
I like that we can track project plans based on tasks. It really works well for our company and helps keep our projects on point. I also like that we can set objectives (deliverables) and dates for those deliverables. This allows us to see when tasks are starting to "creep up" on the due date and either add more resources or push the deliverable date out. I also like that if we do push the deliverable out, we have to give a reason and the SW keeps track each time we push the date. This allows me to go back when the project is done, determine which dates we missed and see the reaons for the delay. I think this will help us find holes in our processes and fix them going forward. I really like the resource management tool, but are still pretty new to using it, so my knowledge is somewhat limited. Thus far, I am seeing some promise and anticipate it will become a very valuable tool. We are also just getting started in learning the reporting functions, but so far they are able to give us the exact information we need. It has made my weekly reporting to our Senior Team much more manageable and accurate.
Cons
I don't like that there isn't a customer portal available. We also manage customer installs with this software and it would be nice to give the customer a link or temporary sign on they can use to view the progress of their project. We can setup a user, but believe it take a license and we have around 50 - 100 customer installs going at any given time. Managing those users would be a nightmare, so we are opting to just email them reports from the system.
September 2019
Jaime from Legal & General
Company Size: 10,000+ employees
Industry: Insurance
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2019
KeyedIn Projects - Customer Feedback
Since making the decision to work with KeyedIn and adopt their product, the relationship with the KeyedIn team has been excellent; which made the configuration, build, test and implementation as painless as possible. We were able to request / have applied minor modifications to the "out of the box" package to suit our internal operating model and existing processes and we have thus far managed to roll out KeyedIn to all those that use it day to day as a project / programme management tool and feedback / adoption rates are very positive. KeyedIn appear to treat their customers as "partners" and are very flexible / agile and open to negotiation (which has made things easier when selling into our business). We never have an issue engaging with KeyedIn and their tech support team are quick to respond when we have technical queries that we are unable to solve internally. I would say that although this product is not the market leader right now, KeyedIn's flexibility, agility and desire to build the best value add / simple to use product (in partnership with their customers whom are readily invited to forward ideas for improvements) will take them to the next level.
Pros
KeyedIn Projects is very intuitive / easy to utilise and is extremely feature rich; with an excellent user interface and bags of potential for the future (given regular "releases" that introduce an array of major / minor enhancements). Navigation around KeyedIn is relatively straight-forward to get to grips with, and bottom up / top down views all seem to work seamlessly together. On screen dashboards and data "widgets" (out of the box) are very useful / neat and can be easily configured / tailored for different users / executives / role types across any organisation. Powerful data mining / search / filter features allow us to very easily understand how our portfolio is progressing (in real time) and gives you instant ability to drill down to the heart of any risks / issues and the user interface is such that anyone within our organisation is able to be presented with their own customised dashboard and focus on what matters to them.
Cons
A little more work is required to improve reporting outputs and ability to construct and run custom reports. However, major KeyedIn Project enhancement releases (scheduled in coming months appear to be addressing this), together with addressing customer feedback on the product and modifying where customer suggestions add real value across their customer base.
Reasons for Choosing KeyedIn
Although the alternative products reviewed were all capable of providing E2E PPM functionality / outputs, KeyedIn Projects stood out as the best; in terms of ease of use, great visual / user experience, rich functionality, great customer service and the product most likely to provide us with exactly what we needed (both now and in the future).
January 2021
Smita from Cardtronics
Company Size: 501-1,000 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
January 2021
Easy, comprehensive, detailed
Pros
It is very easy to use. Different projects and non-projects items can be easily tracked.
Cons
Nothing that I do not like from a User perspective.
Reasons for Switching to KeyedIn
Company's decision
June 2017
Eric from Datalex
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
1.0
Functionality
2.0
June 2017
Extremely Poor and Confusing User Interface that causes Repeat Work
Pros
1. Has view on time expected per week and that accommodates for expected public holidays 2. There is a view on what part of the process your expense returns are in (submitted vs approved vs paid)
Cons
1. Very frustrating user interface: - finding projects or areas to enter time can take more time than time entry - Interface times out if you don't move around regularly, but will continue to let you enter time or pages, but once you save it will all disappear at a re-login request. Lots of lost work due to this 2. The process for entering time in a category the first time in a day is very different than when you need to go back and add more time 3. Once saved (the only way to ensure your entry isn't lost when moving between pages), there is no ability to subtract time at the user level. 4. Constant reminder emails are sent even if you have submitted your time. 5. Expense page is confusing to add multiple pages of expense items to a single report and it is very easy to submit a report without realizing it, which a user has no ability to modify.
September 2019
Howard from Exertis
Company Size: 1,001-5,000 employees
Industry: Warehousing
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
September 2019
KeyedIn First Impressions
We are creating a PMO within the business and using KeyedIn to replace a far simpler project planning tool. Hence the learning curve has been quite steep for both the project teams in terms of the complexity of the KeyedIn administration and for the project managers in terms of managing the change from running a simple plan to running a KeyedIn project.
Pros
Feature rich, graphically rich, intuitive user interface, with strong portfolio and programme capabilities.
Cons
Inability to easily manage task-based dependencies across multiple projects and surface this at programme or portfolio level, thereby making it harder to effectively prioritise resources across multiple projects
Reasons for Switching to KeyedIn
Smartsheet is fantastic for running a simple plan and actually offers higher flexibility in terms of being able to build multiple types of "sheet". However Smartsheet is limited in it's ability to fully manage issues and risks, fully consolidate multiple projects into programmes and resource balance effectively across multiple projects and workstreams. KeyedIn allows us to do all this with relative ease.