Projectworks Software

Projectworks Software

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FrontRunners 2021

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About Projectworks

Projectworks is a cloud-based business management software designed to help enterprises manage the entire project lifecycle from initiation to planning, execution and monitoring of performance. HR managers can track employees and contractors using timesheets, handle time-off requests, view leave balances and define and display objectives on a unified portal. Projectworks lets users submit expense claims for projects or clients, track costa, revenue and forecasts and compare budgets and invoices to ensure timely completion. It offers a variety of features including payroll management, custom workflows, resource allocation, timecodes, interactive dashboard and more. Additionally, administrators can add custom fields and configure the portal to meet project requiremen...
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Master utilization and capacity-planning. Decrease unwanted benchtime. Know when you need to hire more staff for work you have coming down the pipe.

Projectworks User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 78 reviews

User Profile

Joanne

Verified reviewer

Company size: 51-200 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Functionality

out of 5

July 2020

Great tool with an abundance of features

Keeps track of project time extremely well.

Pros

Easy to see at a glance what you have worked on during the day/week/month, and able to drill down to individual projects. Good range of functionality on hand to apply for leave, expenses and reporting.

Cons

Would be nice to have the option of a different color scheme or text size

Response from Spiderworks

Thanks Joanne, while we won't be adding the options to change color schemes, as the whole product is responsive you should be able to zoom your browser and still have everything look great. If you find something that doesn't look right then please let the team know! Cheers

Replied February 2021

Anthony

Company size: 51-200 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2022

Projectworks woks for me

Pros

When we found Projectworks I was immediately engaged. The Project Reporting & Metrics allow us to interrogate the system. There is a good library of reports to get you by, but Projectworks also has the capability to produce custom reports. Our PMO integrates Projectworks with Power BI to present a bit more detail in the dash boarding. Integrating with Xero its good but I am not sure if we are utilising the full potential. As our Software Engineering use Azure Dev Ops it will be good to see the integration, which is currently in a beta state, advance to generally available. Projectworks are advancing with new features all the time and communicate their product roadmap well. I look forward to more development

Cons

I have found the Custom Report feature complex, and would like to see it made simpler.

Reasons for switching to Projectworks

Harvest is a very limited tool. We outgrew it.

Shaun

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
4

Functionality

out of 5

March 2022

Software by force

It's a time-sheet logging app from my perspective, nothing more.

Pros

I like the granularity choices of timesheet entries.

Cons

This app really needs some keyboard and low-vision improvements. Having to guess which element is in focus is problematic - focus rings around the selected control would be a massive improvement.

Mia

Company size: 2-10 employees

Industry: Professional Training & Coaching

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2022

Easy to learn! Can't wait for more features!

I really enjoy using it, the UI is very easy to get used to. Excellent program/software to help with operational and project management. I am excited to see what other features are coming up!

Pros

Viewing the current and projected margins have been wonderful to see and being able to see the forecasted income really helps the business strategically think of next steps to further grow. The tech support has been amazing and are always quick to respond. When I make technical errors, they have always been able to amend them without any trouble. [SENSITIVE CONTENT] has been excellent during the training process and I rarely contact support for queries as the software is quite intuitive.

Cons

I still find myself getting data from Projectwork and putting them on a spreadsheet to get more pieces of insight that would be good for the team to present. The integration with Xero has been good but at the beginning, with syncing them with the employees on Xero, we were having issues with the rate cards not accruing leave. Which created some issues with what employees were supposed to be accruing, etc.

Reasons for switching to Projectworks

We needed more insights that were automated rather than just a time-logging program.

Natalie

Company size: 11-50 employees

Industry: Management Consulting

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2022

A rare personalised experience with an off-the-shelf package

Pros

1. The ongoing personalised support. This made the implementation process run very smoothly. Also, it has meant that any issues that arose after transition have been dealt with quickly and in-person (via video call). 2. The intuitiveness of Projectworks features. Very easy to use. 3. The openness to feedback and the resulting continuous improvement of the software.

Cons

As with any off-the-shelf software package, we have had to use some workarounds to make it do what we want it to do (and effectively customise it for our reporting needs). With time and with the responsiveness of Projectworks to feedback and suggestions, we hope that some of our workarounds will no longer be necessary.

Reasons for switching to Projectworks

We were impressed by Projectworks resourcing module and how it worked well with the time recording and project management modules and reporting.

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