ProWorkflow Software

Keep up the good work, it's really nice to work using this product

Pros

I like the most with this product is that it really support the team to make the project done as planned.

Cons

So far, i really have no negative experience using this product, thus it is very useful for a team project.

Pros

Very easy to use. Perfect for persons who use Project management software the first time.
It allows to view task that is due, thus, helps to properly manage task prioritization

Cons

So far there is no big issue for me using this project management software aside from the its searching function, I once experienced difficulty in finding the file because I forgot the file name ..but I did not take it seriously..

Pros

Good tool to minimize emails back and forth between colleagues. Great for collaboration to keep everyone on track of status and bottlenecks.

Cons

Pulling reports can be difficult. Large projects with multiple users and notes can be messy. The UI could be improved to help handle this.

Pros

Allows for project tracking and control. Easy to add/drop users assigned to it. Allows for templated tasks and projects to be utilized to save time.

Cons

User flow isn't organic and requires MANY clicks in order to navigate to and take specific actions, which is time confusing.

Pros

Ease of use, very easy for employees who have never used a project mgmt software to get started. Also easy to set up from an administrator standpoint. Low barrier to entry in that there isn't a huge up-front cost and the ease of use

Cons

Reporting tools are limited. They've designed it as open architecture so companies can customize it how they want, but we aren't a company that wants to get into developing software for apps and reporting. Would like a few more out of the box. While customer service is good, it is tough that they are 18 hours ahead of us so every question is answered the next day.

Pros

Easy to use. Have been using this product for about 4 months and like the way they have set it up.

Cons

A few quirks but overall not many cons about this product. The reporting needs a little work but it's fine as is.

Pros

We run over 500 projects a year through this system. It works great to keep our projects organized and workflow going. We love using the quoting feature and then being able to turn that into a project works really smooth and quick. There are a ton of features we don't use that they offer like allowing clients to access their projects. So this review is limited to our use of quoting, running projects and invoicing. For these 3 functions it works great!

Cons

Because it is online, some times it is slow to load, especially the quotes as we have several 100 of of them.

Pros

It really keeps the creative team responsive and organized when it comes to completing projects for other areas of the business. It's easy for everyone to use and it ensures collaboration.

Cons

Certain aspects of the messaging service can be confusing. When someone sends me a message, it comes to my email but I'm not sure if I can just respond to the email or if I have to go into PWF to respond.

Likes Best

User-friendly interface, technology is current with a modern look. Useful apps for monitoring projects/communicating updates via mobile if out of the office.

Likes Least

As with any project management tool, you get out what you put in. When you don't have everyone on board with marking tasks complete/communicating project updates, the tool becomes less useful and can work against accurate tracking/reporting. Make sure those that are adopting the software are committed to keeping up with it.

Recommendations

Go into it knowing that putting in more work up front with setting up project templates, groups, etc. can save the team time in the long run and increase adoption. If you have people in the project group that aren't going to be committed to keeping up with reporting tasks/marking complete, you will struggle keeping accurate status reports.

Likes Best

The program is extremely easy to use and ramp up time is quick. My team has been growing and it's nice to have a Project Management and workflow tool that new people can jump right into and use proficiently. I also like the notification system and alerts. They help to ensure everything gets completed on time and closer to budget.

The task view allows you to easily see what is due, when, so that priorities can be easily identified and work is completed by deadline. It's also easy for me to view my team productivity and use this as a tool to improve service and offer additional training where needed.

Really nice product.

Likes Least

There really isn't much I don't like about the product. If I was forced to say something it would be that sometimes I get booted out and have to log back in. That's really just because I leave it open in the background too long.

Recommendations

Make sure you choose something that is easy to use and implement. If there is a steep learning curve then your team won't embrace it and it will fail. Test out different options and read reviews! Reviews will help you identify the points of contention.

Likes Best

Helps to keep things organized, very in-depth and detailed.

Likes Least

Sometimes the program is slow, and organization of projects could be simpler/more user friendly.

Recommendations

I think users should be open minded, but focus on the product's ability to function well and provide quality service.

Likes Best

Comprehensiveness of software.Design.I understand from others PWF support is responsive to changes.

Likes Least

The fact that the logout button is right near the link to change which staff member you are working with (in the header). Bad on tablets. The fact that so many features appear on hover. Bad on tablets. Slowness. Can't get to sub menus quickly without the main page for that section loading first (see above mention of slowness). Not very customizable - at least on the individual user end. Some places where there should be links (to a project, a task etc) there aren't - often requires many clicks. Needs to show a daily task allocation summary - including split time tasks. Needs to show a time allocation graph for tasks to be assigned - how many hours is someone assigned tasks is a bit question and a big time waster for us.

It is very easy to NOT assign something to someone. It is very easy to NOT enter to task title or name or dates. I don't know how alerts for this might work - maybe a daily summary of tasks without people or dates and a warning - right away, because otherwise the task isn't saved - when a title isn't entered.

Recommendations

Check out how customizable it is. Check speed. Use it. Try to see if you can do what you do now - and see if you can do more so you make your traffic management better

Likes Best

It does exactly what it says. It is extremely efficient. I would call it SAP for the design industry (and I have used SAP).

Likes Least

I'm not always sure I know when there will be update and revisions released -beforehand. That would be nice to know. Responses to messages in a task -when responded to at the project level - do not appear in the task (only if you view it in the project level). Pasting code in a message breaks it. No emojis.

Recommendations

Make sure you are actually using it before you say it doesn't work. Your entire team needs to buy in and use it - understand the necessity of a documented process and actually use it.

Likes Best

Product delivers what is expected with minimal loss of data entry due to pages reloading or needing to log-out.

Likes Least

Since it is all online, quickness is determined on internet connection and can hinder usage of the product.

Recommendations

Try and run this on the fastest internet you can to see what it can really do. Then run it on your network to see if you're okay with the difference.

Likes Best

I can see all the tasks that I have assigned to me in a convenient inbox and I received prompt notifications when a new one is set up.

Likes Least

The interface took a little getting used to but once I knew where things were navigating the program was a lot easier.

Recommendations

I would recommend that the interested party have a clear idea of their objectives, company workflows and how their specific team dynamics work best. There is a lot that the program can do and it can feel overwhelming without being clear on what you want out of it and what it is exactly going to help your teams do or what current practices is it going to augment/replace.

Likes Best

It's easy to use and for the most part, intuitive. I like that it keeps all the notes to our projects in once place that everyone can find.

Likes Least

I wish you could toggle back and forth between projects on the time screen. I also think it should be easier to add someone to a project.

Recommendations

How easy is it to use? How often do you get frustrated when you use it? How long does it take you to find something?

Likes Best

I like that all of our communication is saved with the projects/tasks. Our projects have been running much more efficiently since we implemented PWF.

Likes Least

This is less of what don't I like and more of "what would I like to see." The three things I'd like to see the most are

1. When I receive a notification in my email of a message in PWF I'd love to see the details of that task included at the bottom of the email, and I'd like to be able to click on a link that would take me to that specific task. We have so many tasks in there that the link that takes you to the project isn't very helpful sometimes.

2. Also, it would be helpful to be able to attach documents to emails and have them added to the project, so when we receive an email notification from a designer we can do a lot of the work in our email without having to go into the software and finding the task etc.

3. I'd like us to be able to set up the amount of time a particular employee can have assigned for tasks per day and then just put a task in for them and have the software assign it for the next day they have that amount of time available. The process of going through that employees tasks to see when they have time is laborious and leads to mistakes. The way it is set up now it would be helpful to see how many hours are assigned to each person per day so we didn't have to add them up.

Recommendations

For some reason a lot of project management software programs do not work well for small to mid size businesses. When evaluating software try not to be wowed by all of the features that it offers and try to concentrate on the functionality that your business needs.

Likes Best

Ease of use to manage projects and creative team work flow. I use this product in different ways all thorough my work day and the transition is very easy.

Likes Least

Uploading files and coping code into task descriptions often erases the task description and breaks the window.

Recommendations

The support videos are a great training tool. Pay close attention to the software updates and the company is great at upgrading with suggestions from their users.

Likes Best

Pro Work Flow is very easy to use, yet very powerful management of projects, tasks, time and resources. We tried many other solutions before we found Pro Work Flow. Nothing worked. Some were too simplistic and couldn't provide real project management. Others were too cumbersome and added unnecessary complexity to everyone's daily work. Pro Work Flow provides an ideal balance of power and ease of use. It allows us to effectively manage hundreds of open projects across a team of more than 30 people, it makes time tracking a breeze, and it effectively organizes workflow for our project managers and creative team members.

Likes Least

I'd like to see better and easier reporting, especially for custom reports. I'd also like an easier (faster) way for managers to drill into projects on which they are not assigned. Often, as the CEO, I need to get into project details for projects where I'm not part of the team. If I want to see into these projects, I need to change the view to either all employees or a specific person who I know is on a project, and then go into the Project and tasks. I wish there was a way to access the project data as a manager when I am not assigned to the team working on that project.

Recommendations

Look at how you will integrate the software with your workflow. What we love about Pro Work Flow is that they system can be easily adapted to work the way we work (other software we tried forced us to change our processes to match their software). We have some team members who only work in the task view (mostly our creatives), we have others who main work in the project view (our Project Managers), and we have some people who get the best use from being in the time tracking view. With Pro Work Flow, we were able to look at how we wanted different areas of our firm to work, and then leverage the software to make each area more productive.

Likes Best

I have been using ProWorkflow for almost a year now. It is very easy to use and keeps me not only organized, but also on time with all my projects. On one page, I am able to view all the tasks assigned to me in the order they are due as well as the time allotted for me to complete them. I can then click on a task to view more in depth details about the project as well as who else might be working on it or who the sales person is.

ProWorkflow is great with sending messages to project managers or other colleagues. Not only can you send it through the task itself, but when a message comes through your email, you can also reply through your email program. This is a huge help! Not as much back and forth between programs keeps me productive.

Likes Least

I do think it is difficult to search for previous tasks. In the past, I searched for a single keyword, that I know is in the task title, and the search comes up with nothing. I have never had the search work well for me, therefore, I do not use it. I will go through my timeline, clicking on previous days, until I find the old task/project I am looking for.

The company I work for is a marketing company. Therefore, sometimes project managers place HTML code or special characters in the task. This breaks the whole project and you can’t view the task anymore. If there was a way ProWorkflow could strip out formatting or special characters, that would be ideal.

Recommendations

Once you start using this software, you'll realize how much more productive you can be with projects and communicating details to others in your company. It is super helpful.