ProWorkflow software


Founded in 2002 and acquired by ProActive Software Ltd in 2003, ProWorkflow is a cloud-based project management and time tracking software that caters to companies of all sizes.

ProWorkflow includes all the features of a traditional project management solution. In addition, the solution also offers task management, timesheets, templates, notifications and alerts, file sharing, workflow management, contact management, reporting and resource management. ProWorkflow also provides a timeline and availability Tool to help with task scheduling.

ProWorkflow Project Management dashboard displays the graphical summary of ongoing projects. The collaborative feature allows multiple members to work simultaneously. The built-in messaging app allows teams to chat, send notifications, share documents and more.

The solution can be accessed through various mobile devices including laptops, tablets and smartphones (for Android, Windows and iOS phones). 

Supported Operating System(s):
Web browser (OS agnostic)

207 Reviews of ProWorkflow

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  • Michelle from Belfay

    Number of employees: 11-50 employees

    August 2018

    Simple and Easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I really have enjoyed this software and it's capabilities to expand with our growing company

    Pros

    Easy to enter information, easy to find reports, easy for everyone to use

    Cons

    Has some limits on users and access, some limited catagories

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Selena from 3 Martini Lunch

    Number of employees: 2-10 employees

    August 2018

    ProWorkflow Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I'm not solving any real problems, this works just as good as my previous project management software. Honestly, I'd prob stop using it all together if it wasn't for all my projects being archived here for the last 3 years & it's a pain (speaking from experience) to transfer to something that works better for my needs.

    Pros

    The ease of entering projects and assigning to employees.

    Cons

    Inability to easily search for old project – the name or job number has to be exact, otherwise you're just scrolling through hundreds of files. I also don't like the ability to duplicate jobs if there's a duplicate order.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • John from GSK

    Number of employees: 10,000+ employees

    August 2018

    An omnipresent project manager.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The application helps you save a lot of time and allocate more tasks with ease. The responsive customer service and support team is another advantage. Application is an apt option to meet the requirements of marketing teams and IT consultancies. Resource management and expense tracking features are very effective. The application is user-friendly and offers a variety of templates for your projects. They keep updating features on a regular basis. Helps you generate standard reports and schedule time sheets and widgets. Before your project even starts, you can estimate the time taken for each task. The platform is scalable, and they have personalized pricing plans for professionals, advanced and solo.

    Cons

    Better reporting features specifically for custom reports. Improve the functionalities of financial reports. Visibility features requires improvement. When you deal with large number of tasks, the interface takes time. Absence of a secure client information database. Searchability feature needs improvement, while you search for previous tasks it takes a lot of time to retrieve the same.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Carmen from Blue Environment

    Number of employees: 2-10 employees

    August 2018

    Good start but still a lot to be implemented

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Whilst PWF has potential and I'm sure the intention to rectify and further develop the software is there, in it's current format it does not meet our business needs, requiring us to use external software sitting outside of PWF's functionality. It appears to be set up for a niche market and would do well to expand its capabilities to provide fuller functionality for all clients.

    Pros

    I've been using PWF for a year now and see there is potential for this to be a convenient, easy to use tool once development improvements have been implemented. The support staff are friendly and provide assistance where possible. The software enables us to pay per user and grants multiple users to access the platform with individually allocated access rights, allowing us to set security levels pending the role of the user and adjust our monthly payments pending the number of consultants we currently have on board. You are able to live track time which is helpful for our consultants in allocating to billable projects. Review of time entered and staff workload is also a useful function.

    Cons

    I feel this software is still in its developmental stage and has a lot of improvements to be implemented. For example, integration with MYOB is poor and non usable, invoicing fields need expanding (ie choice of PO or street address, ABN field for recipient, etc), templates and emailing tools are very basic and limited, contact listings are restrictive and missing vital fields (ie ABN, PO Box, etc) or requiring double handling (ie single contacts need to be connected to a non existent company, for example where no company is applicable you have to create fake one to connect them contact to), reports need to have more functionality and retrospective time reports come up with errors in date ranges making data inaccurate, add/edit tasks need further options such as sort functions, window resizing/positioning needs to be added, pro bono projects cannot be marked as non billable unless you tick them off as "invoiced" (which is incorrect and misleading). These are just a few of the issues we have recently been struggling with.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • James from Aurum Property Systems

    Number of employees: 2-10 employees

    July 2018

    Aurum review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It has an easy to use graphical user interface.

    Cons

    Gantt chart/Timeline feature could be better.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jen from Apiam Animal Health

    Number of employees: 501-1,000 employees

    July 2018

    ProWorkflow helps get the job done

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Use ProWorkflow daily it's the first program launched and last to close. It is the go-to tool to manage projects and ensure they are kept on track to meet deadlines. Assists communicating workload and prioritising tasks across multiple clients.

    Pros

    Ease of use. Ability for clients to access and ad pending jobs. Track tasks and deadlines easily. Understand staff workloads and time spent to accurately capture costs. Contain messages and notes alongside projects.

    Cons

    Reporting is cumbersome. Would like greater flexibility and more robust customisation.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • ESME' from Saturday Brand Communications

    Number of employees: 2-10 employees

    July 2018

    Back of the house user

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The goal is ROI reporting. After entering quotes, freelance hours, employee hours, invoices, expenses, we are hoping to receive financial and burn ROI information although uncertain of PWF's abilities to pick up all aspects in a concise complete report.

    Pros

    Definitely a great cost for the money. Linking capabilities among the various tabs (tasks, file attachments, calendar, quotes) is somewhat seamless. The multiple options of time keeping is a plus.

    Cons

    Reporting is lacking. Various report drop options is lacking and not clear. Lacks pliability.
    Invoicing is also lacking with the QuickBooks external quotient not adjustable which makes it unusable. The creator hasn't had to create 50 manual invoices because the unnecessary key strokes, date input inflexibility, cursor flow inept, lack of default movement is frustrating, time consuming and leads to errors.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Wendi from Double U Marketing & Communications

    Number of employees: 2-10 employees

    July 2018

    ProWorkflow Rocks

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been extremely happy with ProWorkflow. Our project management had gotten out of hand with the company growing so quickly. This software allows us to keep a handle on all projects and each task within those projects. The support I've received from the ProWorkflow staff has been amazing!

    Pros

    This software helped us streamline our work process. We have several people working on dozens of projects all the time. ProWorkflow helps us meet deadlines, look ahead for planning, and keep everyone on task so all deadlines are meet despite heavy workloads.

    Cons

    I would like to be able to add a status column to the main project page. Many of our projects get put on hold, or we are waiting for the client. It would be nice to be able to quickly change the status of a project so my employees know what's happening with one glance.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Chris from Colloredo & Associates

    Number of employees: 2-10 employees

    July 2018

    Great Solution for project management!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    For a marketing firm with jobs coming and going so quickly, you need a project management system to keep it all straight. ProWorkFlow delivers!

    Pros

    Easy to use. I can track my time, organize my tasks and to-do lists. Very helpful program. We are so glad we found it.

    Cons

    At first all the options were overwhelming, but eventually we are starting to use more and more of its capabilities. Adaptability to desktop Quickbooks would help, but not a deal breaker.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Caroline from Clear Mapping Co

    Number of employees: 2-10 employees

    July 2018

    ProWorkFlow

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We're in England, they are in New Zealand and despite the time delay the customer service is excellent.

    Pros

    Ease of use; logical interface; easy to explain to freelancers; incentive for clients to take us on; always mentioned/used for Statement of Works; Makes my life easier!

    Cons

    Cost, unfortunately this is the most expensive SaaS that we use. And making payment by cheque is not the most convienent.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Lauren from American Shakespeare Center

    Number of employees: 51-200 employees

    July 2018

    Looking for alternative

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As an organization, we are becoming more frustrated with PWF and considering alternatives that feel more user friendly and current to the times

    Pros

    Has basic necessary features, can have non-paid clients access projects managed by paid users

    Cons

    Poor interface, slow to use effiently, lacking customization, doesn’t receive feature updates often, menus are not intuitive, customer support and education is lacking.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Stefanie from Pace Creative Group Ltd.

    Number of employees: 11-50 employees

    July 2018

    Great PM Tool for small to medium size companies

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been using PWF since we started the company 5 years ago and we are big fans of it. When talking to industry leaders, the tool is not known at all. Having said that our team members old and new like it. We have only recently started to work on creating reports which has given us lots of insights on how we run our business, which clients we should focus on, each team member productivity level, ect.

    Pros

    It's easy to train people on how to use it.
    It's cost effective.
    The customer support has been consistently good... keep it up! :)

    Cons

    The interface, UI/UX should be improved. New features should be implemented each year to grow the software over time.
    one thing it would be nice to have a ticket system with tech and it companies could use.
    Need to be more flexible when used by users, more like boot camp

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    July 2018

    TF thoughts

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, it has served its purpose for us. We love the quote tool, and the reporting and can't say enough about the support response times.

    Pros

    The support team and response times have been amazing.

    Cons

    The fact that the mobile app was discontinued, and that for two years of being with the platform there doesn't look like there have been changes to support the changing needs of project management.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    July 2018

    Project Management for Video production

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    ProWorkflow enables us to track our projects from where ever we are in the world. Enabling us to appear super organised to our clients - letting them trust that their projects are in safe hands.

    Pros

    ProWorkFlow allows our diverse video production projects to retain a calm organised structure and enable our small team to deliver complex productions on time and on budget. Starting with the quotation module it allows us to develop a production from initial contact through to delivered films.

    Cons

    The software can't read minds - it can only keep record on the information we give it. The more we give it the more it gives back.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jennifer from Cross Country Healthcare

    Number of employees: 1,001-5,000 employees

    July 2018

    Pro Work Flow Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    PWF has been invaluable to our team but workflow organization, project management and ultimately file saving and sharing. Having our job numbers automatically created in sequence with our customized pre-fixes has been extremely helpful.

    Pros

    Pro Work Flow is very easy to use. Very little admin time is needed to train new users. It's been very reliable and only has ever had very minor issues in the past. The customer service has been excellent, even with the time difference.

    Cons

    There's really not much I don't like about Pro Work Flow. The one thing that can be improved is it's reporting functions, especially on the MAC operating system. It's very user friendly to get what you need from it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Leora from Sundal International Ltd

    Number of employees: 11-50 employees

    July 2018

    ProWorkflow assists us in managing our workflow

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    On of the big issues we have been able to solve is the communication between clients, staff, and supervisors. All the communication is stored in one place and in sequential order. This stops a lot of searching for emails.

    Pros

    I like the integration of what the clients see, the staff see, and what I see. The overview of what work is active, what work is waiting for information and what each client has in process.

    I also like the ability to track and record the time tasks take. It's very useful for forward planning.

    Cons

    I wish there wasn't a file size restriction for uploading to ProWorkflow. A lot of our client files are larger than the limit and we have to find a work-around.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mark from Intershine Graphics, Inc.

    Number of employees: 2-10 employees

    July 2018

    Production Life Saver

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using Pro Work Flow for the last 4 years and couldn't survive without it. Easy to use, easy to teach other staff how to use, and customer service is available as needed. I'd recommend it to any company or business that needs to keep tasks and projects organized.

    Pros

    I have been using Pro Work Flow for the last 4 years and couldn't survive without it. Easy to use, easy to teach other staff how to use, and customer service is available as needed.

    I'd recommend it to any company or business that needs to keep tasks and projects organized.

    Cons

    I don't really have anything that I'm not happy with. If I had to pick something...I wish there were more seasonal and/or holiday backgrounds to choose from.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jessica Rose from Social Path

    Number of employees: 2-10 employees

    July 2018

    Bring on tick Friday - Love ProWorkFlow

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our team are able to collaborate more. We have a greater transparency with clients & are overall much productive.

    Pros

    Our team are able to collaborate & we are able to manage both projects (development/design) as well as monthly recurring tasks (agency social media posting/community management). ProWorkflow weekly workload app is a life saver & the team proactively have a "tick Friday" were we go home early if all boards are cleared and completed. Our business is able to see where the profitability lies within our services & where we can make improvements. Highly recommend this tool due to its ease of use & flexibility.

    Cons

    For recurring tasks / monthly repetitive services of an agency you cannot just duplicate a current "project" and rename it. This would be an awesome time saving feature to have.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Arthur from AC&CS, ADVANCED COGNITIVE AND COUNSELING SERVICES, a PROFESSIONAL LCSW CORPORATION

    Number of employees: 11-50 employees

    July 2018

    ProWOrkFLow

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Customer Services is superb.

    Pros

    Ease of use, ability to organize, Invoicing Options, Time Tracker

    Cons

    no drag and drop options. Dashboard can use an improvement. More Integration options and better integration options. No HIPAA compliance.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    July 2018

    ProWorkFlow for an Engineering Firm

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Keeping track of project budgets, invoices and assingments is way easier that what we have seen in other programs.

    Pros

    Timesheets are great giving the time of day, assigned projects and notes for documentation.
    Projects section is good with the budget, staff assignments and notes sections.
    Invoices are easy to create.

    Cons

    There should be an option to mark time as billed and a summary for all unbilled time by the project with the estimated billing amount for tracking. Our projects are completed over the course of a year with bi weekly billings but finding out what was and was not billed is a pain. Quickbooks online timesheets has this built in and it seems like that should be a simple add on to PWF.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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