ProWorkflow Software

Saves time, reduces unnecessary calls, keeps everything organised and reduces stress and helps manage project budgets and time on projects.

Pros

I have returned yet again to use PWF as I have started designing. The features have improved tremendously, certainly more user-friendly, great project templates to apply to make it easier to set up which I love! You can even make your own Project templates, which is a bonus.

I came straight back to ProWorkflow because it helped me so much I am now a returning customer and a happy one at that!

Cons

The only thing I can think of is that one important social media link field is missing in the contacts section, which I have put a request in for with IT.

Pros

The ease and customisation options. Clean and clear view dashboards and flexibility has been great. Reporting along with Gantt charts makes management meetings a lot smoother, covering both a visual and list views makes it dynamic for a range of different staff working styles. The ProWorkflow team have been extremely engaged and supportive in helping to install the software and really set us up with a runway for success.

Cons

The inability to be able to select clients across multiple projects/categories. I find having multiple log ons for clients very clunky and think this is a big flaw.
Would also love the options to colour code tasks and establish tasks as milestones. More dependency visuals would be helpful on the gantt.

Pros

ProWorkflow provides many functional futures to use, tracking your daily activities and managing your productivity and reporting projects, tasks and deadlines is pretty easy. ProWorkFlow is the product that makes you organized and on time person.

Cons

I found its price quite high honesty when you compare ProWorkFlow with others. It should be reduced a bit.

Pros

Excellent customer support, with offers of free walk-throughs from staff during the trial period. Excellent team integration, integration of financial and accounting software, but the best benefit for our purpose was the time tracking tool. We often track billable hours, but due to the nature of our small team, we would "guesstimate". This tool allowed us to track within the software, which assisted with the accuracy of our invoicing. Unfortunately our team decided against any PM software altogether (wasn't in the budget that time around, nothing we could do), but agreed that if we were to go back to considering any, we would start with proworkflow.

Cons

For our situation, definitely the cost. It would be ideal if a program this great was cost-effective for a 3-person team. However I do recognize the unlikelihood of the price dropping to "free", so there's not much to be done there.

Pros

I tried ProWorkFlow a few years ago and liked the features this app provided but found it a bit too time-consuming to learn. I recently tried it again and found that the UI had improved considerably and it's simpler to understand. There's a free trial without having to enter a credit card, great customer service, robust UI that's relatively easy to use now and lots of great features. This is a software that will grow with your business and it's suitable for medium-sized businesses and even enterprises.

Cons

The integrations available are somewhat limited and I'd love to see a CRM module added. It can be time-consuming to set up and I'm not aware of the ability to send and have contracts signed. It would be nice if you could create survey/questionnaire pages as well.

Once I decide to purchase this software, my business would improve efficiency for scale.

Pros

I was excited to try Proworkflow's free trial. After trying so many different products, proworkflow suits most of my business needs. I like the features such as a user friendly dashboard *a must* (plus it feels & looks professional and can be brand personalized). Next in line is the actual functionality - Project Management includes agility timelines, timesheets, budget tracking & tasks. Has a ton of tools which are easily accessible, projects have a great layout with customizable templates for seamless workflows. I especially like the Client/Vendor Collaboration portal. I can upload files, organize and set privacy. Reports have a clean and easy to read layout and are pretty much a one click to print. Lastly, the integrations are useful - google docs, drive and quickbooks are my favorites. Overall, ProWorkFlow could be a great investment, The Solo price is $10/m w/out plugins such as Quotes Manager and Invoices Manager. The Advanced price is $30/m includes plugins such as Quotes Manager and Invoices Manager (which is reasonable).

Cons

What makes me sad is the time it has taken me to finally discover this software. During my trial, I was not able to test drive the Quotes Manager or Invoice Manager. Otherwise, not sure exactly what the Advanced level offers that Solo doesn't. To completely setup the software without help would probably add an extra 20+ hours to my workload. I am definitely considering to make the switch to Proworkflow. A major bonus would be added features such as the ability to send project contracts and project questionnaires.

Pros

ProWorkflow is a big secret that people don't know about.

I have seen it all, and I have tried it all- You name the tool, and I've seen it. I have been continuously looking for the exact thing that would work for my situation, making me a national expert on what other tools are out there and ProWorkflow does the job!

What's great is that no one else has been able to steal this- ProWorkflow is genius - I understand that the first 30 days takes learning and I was committed to being a power user and thought it was amazing that someone would call me! The CEO himself as well! His dream and vision are clear, and it takes a particular kind of person to create this. My clients love the reports and how instantaneous it is.

I tell my clients about ProWorkflow and when they into the tool and see what it's all about they go "what! this is couture software but at Walmart prices!!

ProWorkflow is like my car- I know it's going to be there when I need it and work when I get in the car. ProWorkflow is powerful!

The folks that thought this up - are geniuses and this goes back to one thing, the customer experience, and research and this is what the CEO did. He created ProWorkflow from the experience from the customer of the customer.

Advice to Others

love the software, how do you better than perfect. One area of improvement Just make sure more people start using it

Pros

PWF is intuitive in its setup. On-boarding users is very simple. The VERY detailed way that admins can build templates for business procedures is great. This function doesn't require any real technical skill and can be implemented across all channels easily.

Cons

Customer Service is lacking. PWF is easy to trouble shoot, but the devs are not in North American time zone. Response is by email mostly. This shouldn't be a deal breaker. I would very much recommend it. I've only ever had one issue that did get resolved in 24hrs.

Pros

Solid logic underlying it's functions. Easy to create schedules and input task info and related images. Great for compliance.

Cons

Feel is too old and clunky and visually it needs an update. Fine if you're used to older style packages. Some more basic users may find the multiple steps in entering tasks cumbersome.

Pros

We switched to ProWorkflow from Workamajig which was the greatest decisions our small digital agency has ever made. I love how easy it is to send client's invoices directly through the project management software. Now only if it was easier to reconcile paid invoices between ProWorkflow and Xero I'd be in heaven.

Cons

Had issues with their billing department not able to process a transaction, and instead of trying to help or troubleshoot to find a solutions they just threw their hands up in the air and blew us off.

Pros

It is very understandable & logical to use. The information can be archived. The calendar view is a plus.

Cons

This is a small thing - when I create a template and copy it to a new project, I still have to plug in the dates. They don't automatically populate, but that's probably ok.

Pros

It generates project numbers, it's pretty user friendly.
We like how we are able to track projects efficiently.

Cons

It would be nice if the timeline could be exported into an excel spreadsheet as a gant chart.
It would also help if we could have artwork proofed in the system so multiple users can proof the artwork without having to have a login.

We also would find it beneficial if we could enter individual item numbers and attach them to their respective UPC/barcode numbers

We want the option to not have to include time, since this isn't a feature we use. We should be able to disable it and have it not display at all.

When I am on the projects page/dashboard, I should be able to hide/minimize customer projects that I don't want to see. You are able to do this, but when you leave the page and return, the list is once again extended. It would help if we could save our own view of the dashboard to show only what we want displayed.

Ease of time tracking and meeting project deadlines

Pros

We love:
- how easy it is to add time to projects
- the overview of projects, tasks, time
- that fact you can personalise your own tasks
- how you can set your own tabs for project status

Cons

Contractors can't add time to tasks set, very frustrating to have to buy another licence for this when they are only in for a week.

No onsite training available.

ability to see what upcoming tasks I have easily, ability to categorize tasks and projects, and the ability to display my workflow which allows me to plan in advance

The software does exactly what I need it to do - it's not too complicated and it's not too basic. The price is great for the features.

Pros

Ease of use, visuals for tasks and projects, ability to create project templates and customize project categories

Pros

Projects are easy to set out and track time spent on each task within the project. Being able to adjust the templates and ensure that they can be used for each type of project is extremely helpful and saves time.
Being able to customise our reports to show only the information we need is a huge help.

Cons

The minimum of 5 users for the full software suite is a severe price increase for our small organisation of 3 users.

Tracking and scheduling projects, assigning and tracking staff time and client access to the portal

Pros

Love the customer service. They are so helpful and always get back to us quickly. The user interface is easy to understand and being able to supply access to the client to see the project is great for our business.

Cons

There are a couple of features that I would like to see included - one would be assigning available hours to staff individually as we have flexible working arrangements so not everyone has the same availability. The other would be the ability to set individual tasks as dependent tasks. At the moment, we can only set all tasks in the one project as dependent or not which is not realistic for our projects.

Pros

Ease of use

Cons

This software hasn't evolved in the 3 years I have used it (across three different companies). The reports are not-intuitive and very static - easy things I want to track as the admin are difficult to build or don't produce exactly what I need without offline manipulation. Basic functionality like filtering all tasks by project manager (not just assignee) have never been introduced.

The benefits of day to day performance of PWF software far outweighs the lack of adequate financial reporting. Appreciating that this tool is project management / scheduling focussed, some basic cost analysis is necessary when scheduling projects which have gone over estimates,etc. Overall, we are satisfied with the product and would happily recommend it to people we know as being one of the better ones to consider.

Pros

Project management, work scheduling, standard reports, quality of support service; response times to emails; time sheets; time widget;

Cons

Financial reporting - being able to export expenses information, in an excel format, functionally - including expense title; description, cost, dated entered into PWF and invoice/d status.
Being able to see the status of the expense on the front screen, rather than drilling into the individual expense would be very beneficial.
Employee Leave - as a time management / project management tool, recording / reporting leave has been overlooked;
There is no ability to duplicate a project.
Recording an employee's hourly rate. There is no provision to record an individual's hourly rate. It would be great if this could be included in Staff Users & Permission profile for each employee and then be exported as part of a report which reports project income against wages expense.
Financial comparisons / breakdown information. It would be great to be able to have a standard report which reports on project income, project expenses and project wages expenses as separate items, in excel format.
Custom Reporting - it is very difficult to discern / interpret how to draft a custom report. The process is ambiguous.

Introducing Project Management in a Marketing environment is very difficult. This is a group of people that don't typically like to be dictated timelines and held accountable for documenting their hours and progress on projects.

ProWorkflow was the only Project Management software I found that had the robust features I needed to effectively document projects and manage resources, while providing an intuitive interface that creative team members would embrace.

Pros

I started using ProWorkflow as a project management tool for marketing teams. They liked that it was well designed and extremely easy to use. There is so much flexibility -- such as entering Time Spent -- that users have options in finding what workflow suits them best.

What I personally like most is how quick and easy it is to navigate between the different screens. Practically everything is a link, so it's very efficient moving around within, and between, projects.

Cons

If I HAVE to identify a shortcoming with ProWorkflow, based solely on my own preferences, it would be the reporting tools. They are very robust, even including a custom report builder, but it's never been as intuitive as the rest of the software.

Pros

ProWorkflow ticks all the boxes and we have had a look at a few different Project Management systems and ProWorkflow met all our requirement; it was able to put everything we need in one place and in detail and without being overwhelming but very compressive at the same time.

Cons

Pricing because I have such a big team using ProWorkflow! Would also love it if you had a CRM module with it.