ProWorkflow Software


 

Founded in 2002 and acquired by ProActive Software Ltd in 2003, ProWorkflow is a cloud-based project management and time tracking software that caters to companies of all sizes.

ProWorkflow includes all the features of a traditional project management solution. In addition, the solution also offers task management, timesheets, templates, notifications and alerts, file sharing, workflow management, contact management, reporting and resource management. Proworkflow also provides a timeline and availability Tool to help with task scheduling.

ProWorkflow Project Management dashboard displays the graphical summary of ongoing projects. The collaborative feature allows multiple members to work simultaneously. The built-in messaging app allows teams to chat, send notifications, share documents and more.

The solution can be accessed through various mobile devices including laptops, tablets and smartphones (for Android, Windows and iOS phones). 

 

ProWorkflow - Timeline
 
  • ProWorkflow - Timeline
    Timeline
  • ProWorkflow - Timesheet
    Timesheet
  • ProWorkflow - Tasks
    Tasks
  • ProWorkflow - Projects
    Projects
  • ProWorkflow - Home page
    Home page
Supported Operating System(s):
Web browser (OS agnostic)

101 Reviews of ProWorkflow

 

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Software Advice Reviews (23)
More Reviews (78)

Showing 1-20 of 23

Jenny from Haley Marketing Group
Specialty: Marketing
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Functional, though cumbersome at times

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Allows for project tracking and control. Easy to add/drop users assigned to it. Allows for templated tasks and projects to be utilized to save time.

Cons

User flow isn't organic and requires MANY clicks in order to navigate to and take specific actions, which is time confusing.

Review Source
 
 

Dale from SeQuel Response
Specialty: Marketing
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Good entry level tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use, very easy for employees who have never used a project mgmt software to get started. Also easy to set up from an administrator standpoint. Low barrier to entry in that there isn't a huge up-front cost and the ease of use

Cons

Reporting tools are limited. They've designed it as open architecture so companies can customize it how they want, but we aren't a company that wants to get into developing software for apps and reporting. Would like a few more out of the box. While customer service is good, it is tough that they are 18 hours ahead of us so every question is answered the next day.

Review Source
 
 

Daniel from JEC
Specialty: Utilities
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use. Have been using this product for about 4 months and like the way they have set it up.

Cons

A few quirks but overall not many cons about this product. The reporting needs a little work but it's fine as is.

Review Source
 
 

Mindy from Clothier Design Source
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Great Project Management System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We run over 500 projects a year through this system. It works great to keep our projects organized and workflow going. We love using the quoting feature and then being able to turn that into a project works really smooth and quick. There are a ton of features we don't use that they offer like allowing clients to access their projects. So this review is limited to our use of quoting, running projects and invoicing. For these 3 functions it works great!

Cons

Because it is online, some times it is slow to load, especially the quotes as we have several 100 of of them.

 
 

Morgan from A La Mode
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Helps my company collaborate with our Creative team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It really keeps the creative team responsive and organized when it comes to completing projects for other areas of the business. It's easy for everyone to use and it ensures collaboration.

Cons

Certain aspects of the messaging service can be confusing. When someone sends me a message, it comes to my email but I'm not sure if I can just respond to the email or if I have to go into PWF to respond.

 
 

John from Cincinnati Bell
Specialty: Telecommunications

January 2016

January 2016

Intuitive/easy to use and mobile-friendly apps

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

User-friendly interface, technology is current with a modern look. Useful apps for monitoring projects/communicating updates via mobile if out of the office.

Likes Least

As with any project management tool, you get out what you put in. When you don't have everyone on board with marking tasks complete/communicating project updates, the tool becomes less useful and can work against accurate tracking/reporting. Make sure those that are adopting the software are committed to keeping up with it.

Recommendations

Go into it knowing that putting in more work up front with setting up project templates, groups, etc. can save the team time in the long run and increase adoption. If you have people in the project group that aren't going to be committed to keeping up with reporting tasks/marking complete, you will struggle keeping accurate status reports.

 
 

Brad from Haley Marketing Group
Specialty: Advertising & PR

August 2015

August 2015

Easy to Navigate, Well Organized, Powerful Project Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The program is extremely easy to use and ramp up time is quick. My team has been growing and it's nice to have a Project Management and workflow tool that new people can jump right into and use proficiently. I also like the notification system and alerts. They help to ensure everything gets completed on time and closer to budget.

The task view allows you to easily see what is due, when, so that priorities can be easily identified and work is completed by deadline. It's also easy for me to view my team productivity and use this as a tool to improve service and offer additional training where needed.

Really nice product.

Likes Least

There really isn't much I don't like about the product. If I was forced to say something it would be that sometimes I get booted out and have to log back in. That's really just because I leave it open in the background too long.

Recommendations

Make sure you choose something that is easy to use and implement. If there is a steep learning curve then your team won't embrace it and it will fail. Test out different options and read reviews! Reviews will help you identify the points of contention.

 
 

Jerome from Haley Marketing
Specialty: IT Services

August 2015

August 2015

Overall, Pretty Good!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Helps to keep things organized, very in-depth and detailed.

Likes Least

Sometimes the program is slow, and organization of projects could be simpler/more user friendly.

Recommendations

I think users should be open minded, but focus on the product's ability to function well and provide quality service.

 
 

Robert from Haley Marketing Group
Specialty: Marketing

July 2015

July 2015

Great software, good company, but could use some tweaks

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Comprehensiveness of software.Design.I understand from others PWF support is responsive to changes.

Likes Least

The fact that the logout button is right near the link to change which staff member you are working with (in the header). Bad on tablets. The fact that so many features appear on hover. Bad on tablets. Slowness. Can't get to sub menus quickly without the main page for that section loading first (see above mention of slowness). Not very customizable - at least on the individual user end. Some places where there should be links (to a project, a task etc) there aren't - often requires many clicks. Needs to show a daily task allocation summary - including split time tasks. Needs to show a time allocation graph for tasks to be assigned - how many hours is someone assigned tasks is a bit question and a big time waster for us.

It is very easy to NOT assign something to someone. It is very easy to NOT enter to task title or name or dates. I don't know how alerts for this might work - maybe a daily summary of tasks without people or dates and a warning - right away, because otherwise the task isn't saved - when a title isn't entered.

Recommendations

Check out how customizable it is. Check speed. Use it. Try to see if you can do what you do now - and see if you can do more so you make your traffic management better

 
 

Linda from Haley Marketing Group
Specialty: Marketing

July 2015

July 2015

PWF is awesome, but there are a few disconnects...

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It does exactly what it says. It is extremely efficient. I would call it SAP for the design industry (and I have used SAP).

Likes Least

I'm not always sure I know when there will be update and revisions released -beforehand. That would be nice to know. Responses to messages in a task -when responded to at the project level - do not appear in the task (only if you view it in the project level). Pasting code in a message breaks it. No emojis.

Recommendations

Make sure you are actually using it before you say it doesn't work. Your entire team needs to buy in and use it - understand the necessity of a documented process and actually use it.

 
 

Brian from Haley Marketing
Specialty: Marketing

July 2015

July 2015

Great time management product with very limited drawbacks.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Product delivers what is expected with minimal loss of data entry due to pages reloading or needing to log-out.

Likes Least

Since it is all online, quickness is determined on internet connection and can hinder usage of the product.

Recommendations

Try and run this on the fastest internet you can to see what it can really do. Then run it on your network to see if you're okay with the difference.

 
 

Magezi from Haley Marketing
Specialty: Marketing

June 2015

June 2015

Great solution to help you keep track of what needs to get done.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I can see all the tasks that I have assigned to me in a convenient inbox and I received prompt notifications when a new one is set up.

Likes Least

The interface took a little getting used to but once I knew where things were navigating the program was a lot easier.

Recommendations

I would recommend that the interested party have a clear idea of their objectives, company workflows and how their specific team dynamics work best. There is a lot that the program can do and it can feel overwhelming without being clear on what you want out of it and what it is exactly going to help your teams do or what current practices is it going to augment/replace.

 
 

Michelle from Haley Marketing
Specialty: Marketing

June 2015

June 2015

Mostly great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It's easy to use and for the most part, intuitive. I like that it keeps all the notes to our projects in once place that everyone can find.

Likes Least

I wish you could toggle back and forth between projects on the time screen. I also think it should be easier to add someone to a project.

Recommendations

How easy is it to use? How often do you get frustrated when you use it? How long does it take you to find something?

 
 

Matthew from Haley Marketing Group
Specialty: Marketing

June 2015

June 2015

Good Project Management Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I like that all of our communication is saved with the projects/tasks. Our projects have been running much more efficiently since we implemented PWF.

Likes Least

This is less of what don't I like and more of "what would I like to see." The three things I'd like to see the most are

1. When I receive a notification in my email of a message in PWF I'd love to see the details of that task included at the bottom of the email, and I'd like to be able to click on a link that would take me to that specific task. We have so many tasks in there that the link that takes you to the project isn't very helpful sometimes.

2. Also, it would be helpful to be able to attach documents to emails and have them added to the project, so when we receive an email notification from a designer we can do a lot of the work in our email without having to go into the software and finding the task etc.

3. I'd like us to be able to set up the amount of time a particular employee can have assigned for tasks per day and then just put a task in for them and have the software assign it for the next day they have that amount of time available. The process of going through that employees tasks to see when they have time is laborious and leads to mistakes. The way it is set up now it would be helpful to see how many hours are assigned to each person per day so we didn't have to add them up.

Recommendations

For some reason a lot of project management software programs do not work well for small to mid size businesses. When evaluating software try not to be wowed by all of the features that it offers and try to concentrate on the functionality that your business needs.

 
 

Krista from Haley Marketing Group
Specialty: Marketing

June 2015

June 2015

Great project management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use to manage projects and creative team work flow. I use this product in different ways all thorough my work day and the transition is very easy.

Likes Least

Uploading files and coping code into task descriptions often erases the task description and breaks the window.

Recommendations

The support videos are a great training tool. Pay close attention to the software updates and the company is great at upgrading with suggestions from their users.

 
 

David from Haley Marketing
Specialty: Marketing

June 2015

June 2015

Pro Work Flow is essential to our success

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Pro Work Flow is very easy to use, yet very powerful management of projects, tasks, time and resources. We tried many other solutions before we found Pro Work Flow. Nothing worked. Some were too simplistic and couldn't provide real project management. Others were too cumbersome and added unnecessary complexity to everyone's daily work. Pro Work Flow provides an ideal balance of power and ease of use. It allows us to effectively manage hundreds of open projects across a team of more than 30 people, it makes time tracking a breeze, and it effectively organizes workflow for our project managers and creative team members.

Likes Least

I'd like to see better and easier reporting, especially for custom reports. I'd also like an easier (faster) way for managers to drill into projects on which they are not assigned. Often, as the CEO, I need to get into project details for projects where I'm not part of the team. If I want to see into these projects, I need to change the view to either all employees or a specific person who I know is on a project, and then go into the Project and tasks. I wish there was a way to access the project data as a manager when I am not assigned to the team working on that project.

Recommendations

Look at how you will integrate the software with your workflow. What we love about Pro Work Flow is that they system can be easily adapted to work the way we work (other software we tried forced us to change our processes to match their software). We have some team members who only work in the task view (mostly our creatives), we have others who main work in the project view (our Project Managers), and we have some people who get the best use from being in the time tracking view. With Pro Work Flow, we were able to look at how we wanted different areas of our firm to work, and then leverage the software to make each area more productive.

 
 

Natalie from Haley Marketing Group
Specialty: Marketing

June 2015

June 2015

Keeps me productive!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I have been using ProWorkflow for almost a year now. It is very easy to use and keeps me not only organized, but also on time with all my projects. On one page, I am able to view all the tasks assigned to me in the order they are due as well as the time allotted for me to complete them. I can then click on a task to view more in depth details about the project as well as who else might be working on it or who the sales person is.

ProWorkflow is great with sending messages to project managers or other colleagues. Not only can you send it through the task itself, but when a message comes through your email, you can also reply through your email program. This is a huge help! Not as much back and forth between programs keeps me productive.

Likes Least

I do think it is difficult to search for previous tasks. In the past, I searched for a single keyword, that I know is in the task title, and the search comes up with nothing. I have never had the search work well for me, therefore, I do not use it. I will go through my timeline, clicking on previous days, until I find the old task/project I am looking for.

The company I work for is a marketing company. Therefore, sometimes project managers place HTML code or special characters in the task. This breaks the whole project and you can’t view the task anymore. If there was a way ProWorkflow could strip out formatting or special characters, that would be ideal.

Recommendations

Once you start using this software, you'll realize how much more productive you can be with projects and communicating details to others in your company. It is super helpful.

 
 

Maggie from Haley Marketing
Specialty: Marketing

June 2015

June 2015

Good experience.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The way we are able to organize projects, tasks, and schedules makes it easy to keep track of the work and communicate about projects across the company.

Likes Least

We have had a lot of issues with the program freezing and/or kicking us out and not being able to access the program, making it a challenge to track our work or view tasks for a period of time.

Recommendations

I would evaluate the per user cost, depending on the size of your company, and would also recommend testing the program to ensure that your workflow will be compatible with the style of the projects and tasks in this program.

 
 

Mark from Haley Marketing Group
Specialty: Marketing

June 2015

June 2015

Great management software with some quirks

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Being able to see and manage tasks, projects, and notes all in the same space is great. Everything is organized relatively well.

Likes Least

Searching for completed tasks is more difficult than it should be and the whole process suffers on smaller screens like mobile. Also, if more than one person has to be assigned to a task, the timekeeping is a little difficult as well as waiting for both people to finish to close out said task.

Recommendations

Overall it may be great but little things that may annoy the user here and there could be the breaking point.

 
 

Maryanne from Haley Marketing Group
Specialty: Marketing

June 2015

June 2015

Time Management Software Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The timesheet page allows you to easily view your week's work at a glance. I especially like the rollover feature that highlights time billed to a specific task during the week.

This is my primary lifeline with my employer (I work virtually 100% of the time), so I also like the upload/download feature for documents.

Likes Least

I've had an intermittent problem where time records get dropped.

Recommendations

Use it a ton before you formulate an opinion - sometimes problems don't crop up until you use the more advanced features of the software.

 
 
 
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Showing 1-20 of 78

Sheila from Compendium, Inc.

October 2017

October 2017

PWF has made scheduling many products very easy. It is easy to use and the calendar view is great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very understandable & logical to use. The information can be archived. The calendar view is a plus.

Cons

This is a small thing - when I create a template and copy it to a new project, I still have to plug in the dates. They don't automatically populate, but that's probably ok.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: October 2017

October 2017

 

Hi Sheila! Thanks for the review, Tim will be in touch shortly to discuss template dates to show you how you can achieve this.

 

Mylka from Snaproducts

October 2017

October 2017

Pretty good experience overall, can use some improvements.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It generates project numbers, it's pretty user friendly.
We like how we are able to track projects efficiently.

Cons

It would be nice if the timeline could be exported into an excel spreadsheet as a gant chart.
It would also help if we could have artwork proofed in the system so multiple users can proof the artwork without having to have a login.

We also would find it beneficial if we could enter individual item numbers and attach them to their respective UPC/barcode numbers

We want the option to not have to include time, since this isn't a feature we use. We should be able to disable it and have it not display at all.

When I am on the projects page/dashboard, I should be able to hide/minimize customer projects that I don't want to see. You are able to do this, but when you leave the page and return, the list is once again extended. It would help if we could save our own view of the dashboard to show only what we want displayed.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: October 2017

October 2017

 

Thanks for the review and feedback Mylka!

 

Fleur from Code M, Millennium Corp
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of time tracking and meeting project deadlines

Pros

We love:
- how easy it is to add time to projects
- the overview of projects, tasks, time
- that fact you can personalise your own tasks
- how you can set your own tabs for project status

Cons

Contractors can't add time to tasks set, very frustrating to have to buy another licence for this when they are only in for a week.

No onsite training available.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: October 2017

October 2017

 

Thank you for the feedback Fleur!

 

Jenna from Delta Strike
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Excellent and easy to use software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ability to see what upcoming tasks I have easily, ability to categorize tasks and projects, and the ability to display my workflow which allows me to plan in advance

The software does exactly what I need it to do - it's not too complicated and it's not too basic. The price is great for the features.

Pros

Ease of use, visuals for tasks and projects, ability to create project templates and customize project categories

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: October 2017

October 2017

 

Thanks for the awesome review Jenna!

 

Natalie from Digital Streets

October 2017

October 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Projects are easy to set out and track time spent on each task within the project. Being able to adjust the templates and ensure that they can be used for each type of project is extremely helpful and saves time.
Being able to customise our reports to show only the information we need is a huge help.

Cons

The minimum of 5 users for the full software suite is a severe price increase for our small organisation of 3 users.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: October 2017

October 2017

 

Thanks for the review Natalie. The Professional plan that you're on doesn't have minimum user number, feel free to chat to us if you want to explore other plans :)

 

Sally from Edge Learning Services

October 2017

October 2017

We use ProWork Flow to schedule and track our projects and assign work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tracking and scheduling projects, assigning and tracking staff time and client access to the portal

Pros

Love the customer service. They are so helpful and always get back to us quickly. The user interface is easy to understand and being able to supply access to the client to see the project is great for our business.

Cons

There are a couple of features that I would like to see included - one would be assigning available hours to staff individually as we have flexible working arrangements so not everyone has the same availability. The other would be the ability to set individual tasks as dependent tasks. At the moment, we can only set all tasks in the one project as dependent or not which is not realistic for our projects.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: October 2017

October 2017

 

Thank you for the feedback Sally!

 

Kate from ICC

October 2017

October 2017

Hasn't had any major (and promised) updates in years.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use

Cons

This software hasn't evolved in the 3 years I have used it (across three different companies). The reports are not-intuitive and very static - easy things I want to track as the admin are difficult to build or don't produce exactly what I need without offline manipulation. Basic functionality like filtering all tasks by project manager (not just assignee) have never been introduced.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: October 2017

October 2017

 

Thanks for the feedback Kate will pass this on to the team :)

 

Tracey from Shepherd Services Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Overall ProWorkFlow services the needs of the business very well. However there is room to improve.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits of day to day performance of PWF software far outweighs the lack of adequate financial reporting. Appreciating that this tool is project management / scheduling focussed, some basic cost analysis is necessary when scheduling projects which have gone over estimates,etc. Overall, we are satisfied with the product and would happily recommend it to people we know as being one of the better ones to consider.

Pros

Project management, work scheduling, standard reports, quality of support service; response times to emails; time sheets; time widget;

Cons

Financial reporting - being able to export expenses information, in an excel format, functionally - including expense title; description, cost, dated entered into PWF and invoice/d status.
Being able to see the status of the expense on the front screen, rather than drilling into the individual expense would be very beneficial.
Employee Leave - as a time management / project management tool, recording / reporting leave has been overlooked;
There is no ability to duplicate a project.
Recording an employee's hourly rate. There is no provision to record an individual's hourly rate. It would be great if this could be included in Staff Users & Permission profile for each employee and then be exported as part of a report which reports project income against wages expense.
Financial comparisons / breakdown information. It would be great to be able to have a standard report which reports on project income, project expenses and project wages expenses as separate items, in excel format.
Custom Reporting - it is very difficult to discern / interpret how to draft a custom report. The process is ambiguous.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: October 2017

October 2017

 

Thanks for the review Tracey!

 

Justin from The MSR Group
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

ProWorkflow has powerful features yet is still very intuitive for Project Managers and Team Members.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Introducing Project Management in a Marketing environment is very difficult. This is a group of people that don't typically like to be dictated timelines and held accountable for documenting their hours and progress on projects.

ProWorkflow was the only Project Management software I found that had the robust features I needed to effectively document projects and manage resources, while providing an intuitive interface that creative team members would embrace.

Pros

I started using ProWorkflow as a project management tool for marketing teams. They liked that it was well designed and extremely easy to use. There is so much flexibility -- such as entering Time Spent -- that users have options in finding what workflow suits them best.

What I personally like most is how quick and easy it is to navigate between the different screens. Practically everything is a link, so it's very efficient moving around within, and between, projects.

Cons

If I HAVE to identify a shortcoming with ProWorkflow, based solely on my own preferences, it would be the reporting tools. They are very robust, even including a custom report builder, but it's never been as intuitive as the rest of the software.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: October 2017

October 2017

 

It's great to hear that you're loving ProWorkflow Justin! Thank you for the brilliant review.

 

Justine from Your Virtual Assistant Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Brilliant Customer Support and Proactive!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ProWorkflow ticks all the boxes and we have had a look at a few different Project Management systems and ProWorkflow met all our requirement; it was able to put everything we need in one place and in detail and without being overwhelming but very compressive at the same time.

Cons

Pricing because I have such a big team using ProWorkflow! Would also love it if you had a CRM module with it.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: October 2017

October 2017

 

Thank you for the brilliant review Justine!

 

Lyndel from theMeasuredMarketer
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

User-friendly and great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

My favourite thing about ProWorkflow would have to be how easy the software is to use and navigate. Managing projects etc

Cons

The least thing I like about the software has to be the calendar, how it doesn't plug in with our google calendar as well (syncing)

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: August 2017

August 2017

 

Thanks heaps for the review!

 

Amanda from Enable New Zealand
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Really Good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best thing about ProWorkflow would have to be the ability to track where we're at during any projects in advance this would be our favourite feature.

Cons

Reporting functions that we want to do better. We had issues with the function in messaging which we think needs further development.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: October 2017

October 2017

 

Thanks Amanda!

 

Simon from Ground Investigation Ltd.
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Dedicated Professional and Helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Proworkflow has helped me speed up my job up by 500%. The fact that it is all interconnected and everything is visible in one place where the system talks to each other makes my job a lot easier

Cons

What I least like about the software is the lack of colour coding ability for colouring each project.

Review Source: Capterra
 

Sho from Taylor Willis Town Planners
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy to use and user-friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We chose ProWorkflow because it's just the right product we're after, when we were looking at different products on the market ProWorkflow was the easiest to use and there wasn't an overload of features that confuse the customers and it's straight to the point.

Cons

One thing I would like to point out is the task dates and due dates and when they are completed aren't all visible on one page. I wish there was one page that I can see this all on rather than having to click on the task.

Review Source: Capterra
 

Carena from Auckland Vehicles
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy to Understand Task Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ProWorkflow is a tool that is easy to use and understand! I'm using it every day for task management.

Cons

The thing I like least about ProWorkflow is that to be able to use the tool I have to be at work to access it.

Review Source: Capterra
 

Karen from Crash Brokers Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

It's Got Everything!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's got all the functionality we need! Min Lee is great, answers all our questions and fast. For anyone that wants to manage multiple projects, ProWorkflow is definitely a multi-functional tool. We love how transparent it is and has a great reporting functionality.
I'm currently training a new staff on it and it's so easy to learn It's fantastic, we love it, our clients love it and we couldn't be happier. We are ProWorkflow's biggest fan!

Cons

Not all the reporting capabilities for part of our industry. So we needed something to be made! This isn't even a criticism but adapted very well!

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: August 2017

August 2017

 

Thanks heaps Karen!

 

Chic from Pinnacle & Co. Limited
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy to Use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like best about the software would be that the tool is easy to use and it also meets all my needs!

Cons

A con about ProWorkflow would be that not all the functions are on ProWorkflow. Additional apps they have require additional screens.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: August 2017

August 2017

 

Thanks heaps Chic!

 

Karen from Resonate Marketing Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Simple to set up! Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We don't use it like normal people we needed a lot of modifications to the tool and the best part about ProWorkflow is that we could!

Cons

My least favorite thing about the software would have to be the homepage view, as there is a big list that appears of all your tasks due.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: August 2017

August 2017

 

Thanks heaps for the review!

 

Mike from Focused On Recruitment
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Easy To Use & Excellent Integrations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to integrate my financials and the tool was excellent and easy to use.

Pros

The application is a terrific and excellent tool for my time management and also integrates with my financial packaging which makes it so easy for me!

Cons

Not really, the only thing is sometimes when I adjust invoice have to scrap everything can't reproduce it.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: August 2017

August 2017

 

Thanks Mike, much appreciated. Will show the team...

 

Emily from Osmond Marketing

July 2017

July 2017

Customer service is amazing. Willing to offer solutions to meet our needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The support. They teach new tips and tricks to utilize the tool better. The tool offers all we need at the right price.

Cons

The one complaint I receive from my team is the ability for staff members to pull reports on their own clients, so they can manage hour allocation. It would be nice if they can see tasks, hours, and team members for those clients they manage in a report they pull themselves.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: August 2017

August 2017

 

Thanks for the awesome review Emily!

 
 
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