ProWorkflow Software


 

Founded in 2002 and acquired by ProActive Software Ltd in 2003, ProWorkflow is a cloud-based project management and time tracking software that caters to companies of all sizes.

ProWorkflow includes all the features of a traditional project management solution. In addition, the solution also offers task management, timesheets, templates, notifications and alerts, file sharing, workflow management, contact management, reporting and resource management. ProWorkflow also provides a timeline and availability Tool to help with task scheduling.

ProWorkflow Project Management dashboard displays the graphical summary of ongoing projects. The collaborative feature allows multiple members to work simultaneously. The built-in messaging app allows teams to chat, send notifications, share documents and more.

The solution can be accessed through various mobile devices including laptops, tablets and smartphones (for Android, Windows and iOS phones). 

 

ProWorkflow - Timeline
 
  • ProWorkflow - Timeline
    Timeline
  • ProWorkflow - Timesheet
    Timesheet
  • ProWorkflow - Tasks
    Tasks
  • ProWorkflow - Projects
    Projects
  • ProWorkflow - Home page
    Home page
Supported Operating System(s):
Web browser (OS agnostic)

123 Reviews of ProWorkflow

 

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Software Advice Reviews (26)
More Reviews (97)

Showing 1-20 of 26

Dindo from Magnifico Jeans Inc
Specialty: Retail
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Flawless Project Workflow using ProWorkflow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Keep up the good work, it's really nice to work using this product

Pros

I like the most with this product is that it really support the team to make the project done as planned.

Cons

So far, i really have no negative experience using this product, thus it is very useful for a team project.

Review Source
 
 

Loreto from Retail
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Cool software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy to use. Perfect for persons who use Project management software the first time.
It allows to view task that is due, thus, helps to properly manage task prioritization

Cons

So far there is no big issue for me using this project management software aside from the its searching function, I once experienced difficulty in finding the file because I forgot the file name ..but I did not take it seriously..

Review Source
 
 

Ken from sfdc
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2018

June 2018

Simple for Tracking Projects

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Good tool to minimize emails back and forth between colleagues. Great for collaboration to keep everyone on track of status and bottlenecks.

Cons

Pulling reports can be difficult. Large projects with multiple users and notes can be messy. The UI could be improved to help handle this.

Review Source
 
 

Jenny from Haley Marketing Group
Specialty: Marketing
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Functional, though cumbersome at times

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Allows for project tracking and control. Easy to add/drop users assigned to it. Allows for templated tasks and projects to be utilized to save time.

Cons

User flow isn't organic and requires MANY clicks in order to navigate to and take specific actions, which is time confusing.

Review Source
 
 

Dale from SeQuel Response
Specialty: Marketing
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Good entry level tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use, very easy for employees who have never used a project mgmt software to get started. Also easy to set up from an administrator standpoint. Low barrier to entry in that there isn't a huge up-front cost and the ease of use

Cons

Reporting tools are limited. They've designed it as open architecture so companies can customize it how they want, but we aren't a company that wants to get into developing software for apps and reporting. Would like a few more out of the box. While customer service is good, it is tough that they are 18 hours ahead of us so every question is answered the next day.

Review Source
 
 

Daniel from JEC
Specialty: Utilities
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use. Have been using this product for about 4 months and like the way they have set it up.

Cons

A few quirks but overall not many cons about this product. The reporting needs a little work but it's fine as is.

Review Source
 
 

Mindy from Clothier Design Source
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Great Project Management System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We run over 500 projects a year through this system. It works great to keep our projects organized and workflow going. We love using the quoting feature and then being able to turn that into a project works really smooth and quick. There are a ton of features we don't use that they offer like allowing clients to access their projects. So this review is limited to our use of quoting, running projects and invoicing. For these 3 functions it works great!

Cons

Because it is online, some times it is slow to load, especially the quotes as we have several 100 of of them.

 
 

Morgan from A La Mode
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Helps my company collaborate with our Creative team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It really keeps the creative team responsive and organized when it comes to completing projects for other areas of the business. It's easy for everyone to use and it ensures collaboration.

Cons

Certain aspects of the messaging service can be confusing. When someone sends me a message, it comes to my email but I'm not sure if I can just respond to the email or if I have to go into PWF to respond.

 
 

John from Cincinnati Bell
Specialty: Telecommunications

January 2016

January 2016

Intuitive/easy to use and mobile-friendly apps

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

User-friendly interface, technology is current with a modern look. Useful apps for monitoring projects/communicating updates via mobile if out of the office.

Likes Least

As with any project management tool, you get out what you put in. When you don't have everyone on board with marking tasks complete/communicating project updates, the tool becomes less useful and can work against accurate tracking/reporting. Make sure those that are adopting the software are committed to keeping up with it.

Recommendations

Go into it knowing that putting in more work up front with setting up project templates, groups, etc. can save the team time in the long run and increase adoption. If you have people in the project group that aren't going to be committed to keeping up with reporting tasks/marking complete, you will struggle keeping accurate status reports.

 
 

Brad from Haley Marketing Group
Specialty: Advertising & PR

August 2015

August 2015

Easy to Navigate, Well Organized, Powerful Project Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The program is extremely easy to use and ramp up time is quick. My team has been growing and it's nice to have a Project Management and workflow tool that new people can jump right into and use proficiently. I also like the notification system and alerts. They help to ensure everything gets completed on time and closer to budget.

The task view allows you to easily see what is due, when, so that priorities can be easily identified and work is completed by deadline. It's also easy for me to view my team productivity and use this as a tool to improve service and offer additional training where needed.

Really nice product.

Likes Least

There really isn't much I don't like about the product. If I was forced to say something it would be that sometimes I get booted out and have to log back in. That's really just because I leave it open in the background too long.

Recommendations

Make sure you choose something that is easy to use and implement. If there is a steep learning curve then your team won't embrace it and it will fail. Test out different options and read reviews! Reviews will help you identify the points of contention.

 
 

Jerome from Haley Marketing
Specialty: IT Services

August 2015

August 2015

Overall, Pretty Good!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Helps to keep things organized, very in-depth and detailed.

Likes Least

Sometimes the program is slow, and organization of projects could be simpler/more user friendly.

Recommendations

I think users should be open minded, but focus on the product's ability to function well and provide quality service.

 
 

Robert from Haley Marketing Group
Specialty: Marketing

July 2015

July 2015

Great software, good company, but could use some tweaks

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Comprehensiveness of software.Design.I understand from others PWF support is responsive to changes.

Likes Least

The fact that the logout button is right near the link to change which staff member you are working with (in the header). Bad on tablets. The fact that so many features appear on hover. Bad on tablets. Slowness. Can't get to sub menus quickly without the main page for that section loading first (see above mention of slowness). Not very customizable - at least on the individual user end. Some places where there should be links (to a project, a task etc) there aren't - often requires many clicks. Needs to show a daily task allocation summary - including split time tasks. Needs to show a time allocation graph for tasks to be assigned - how many hours is someone assigned tasks is a bit question and a big time waster for us.

It is very easy to NOT assign something to someone. It is very easy to NOT enter to task title or name or dates. I don't know how alerts for this might work - maybe a daily summary of tasks without people or dates and a warning - right away, because otherwise the task isn't saved - when a title isn't entered.

Recommendations

Check out how customizable it is. Check speed. Use it. Try to see if you can do what you do now - and see if you can do more so you make your traffic management better

 
 

Linda from Haley Marketing Group
Specialty: Marketing

July 2015

July 2015

PWF is awesome, but there are a few disconnects...

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It does exactly what it says. It is extremely efficient. I would call it SAP for the design industry (and I have used SAP).

Likes Least

I'm not always sure I know when there will be update and revisions released -beforehand. That would be nice to know. Responses to messages in a task -when responded to at the project level - do not appear in the task (only if you view it in the project level). Pasting code in a message breaks it. No emojis.

Recommendations

Make sure you are actually using it before you say it doesn't work. Your entire team needs to buy in and use it - understand the necessity of a documented process and actually use it.

 
 

Brian from Haley Marketing
Specialty: Marketing

July 2015

July 2015

Great time management product with very limited drawbacks.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Product delivers what is expected with minimal loss of data entry due to pages reloading or needing to log-out.

Likes Least

Since it is all online, quickness is determined on internet connection and can hinder usage of the product.

Recommendations

Try and run this on the fastest internet you can to see what it can really do. Then run it on your network to see if you're okay with the difference.

 
 

Magezi from Haley Marketing
Specialty: Marketing

June 2015

June 2015

Great solution to help you keep track of what needs to get done.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I can see all the tasks that I have assigned to me in a convenient inbox and I received prompt notifications when a new one is set up.

Likes Least

The interface took a little getting used to but once I knew where things were navigating the program was a lot easier.

Recommendations

I would recommend that the interested party have a clear idea of their objectives, company workflows and how their specific team dynamics work best. There is a lot that the program can do and it can feel overwhelming without being clear on what you want out of it and what it is exactly going to help your teams do or what current practices is it going to augment/replace.

 
 

Michelle from Haley Marketing
Specialty: Marketing

June 2015

June 2015

Mostly great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It's easy to use and for the most part, intuitive. I like that it keeps all the notes to our projects in once place that everyone can find.

Likes Least

I wish you could toggle back and forth between projects on the time screen. I also think it should be easier to add someone to a project.

Recommendations

How easy is it to use? How often do you get frustrated when you use it? How long does it take you to find something?

 
 

Matthew from Haley Marketing Group
Specialty: Marketing

June 2015

June 2015

Good Project Management Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I like that all of our communication is saved with the projects/tasks. Our projects have been running much more efficiently since we implemented PWF.

Likes Least

This is less of what don't I like and more of "what would I like to see." The three things I'd like to see the most are

1. When I receive a notification in my email of a message in PWF I'd love to see the details of that task included at the bottom of the email, and I'd like to be able to click on a link that would take me to that specific task. We have so many tasks in there that the link that takes you to the project isn't very helpful sometimes.

2. Also, it would be helpful to be able to attach documents to emails and have them added to the project, so when we receive an email notification from a designer we can do a lot of the work in our email without having to go into the software and finding the task etc.

3. I'd like us to be able to set up the amount of time a particular employee can have assigned for tasks per day and then just put a task in for them and have the software assign it for the next day they have that amount of time available. The process of going through that employees tasks to see when they have time is laborious and leads to mistakes. The way it is set up now it would be helpful to see how many hours are assigned to each person per day so we didn't have to add them up.

Recommendations

For some reason a lot of project management software programs do not work well for small to mid size businesses. When evaluating software try not to be wowed by all of the features that it offers and try to concentrate on the functionality that your business needs.

 
 

Krista from Haley Marketing Group
Specialty: Marketing

June 2015

June 2015

Great project management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use to manage projects and creative team work flow. I use this product in different ways all thorough my work day and the transition is very easy.

Likes Least

Uploading files and coping code into task descriptions often erases the task description and breaks the window.

Recommendations

The support videos are a great training tool. Pay close attention to the software updates and the company is great at upgrading with suggestions from their users.

 
 

David from Haley Marketing
Specialty: Marketing

June 2015

June 2015

Pro Work Flow is essential to our success

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Pro Work Flow is very easy to use, yet very powerful management of projects, tasks, time and resources. We tried many other solutions before we found Pro Work Flow. Nothing worked. Some were too simplistic and couldn't provide real project management. Others were too cumbersome and added unnecessary complexity to everyone's daily work. Pro Work Flow provides an ideal balance of power and ease of use. It allows us to effectively manage hundreds of open projects across a team of more than 30 people, it makes time tracking a breeze, and it effectively organizes workflow for our project managers and creative team members.

Likes Least

I'd like to see better and easier reporting, especially for custom reports. I'd also like an easier (faster) way for managers to drill into projects on which they are not assigned. Often, as the CEO, I need to get into project details for projects where I'm not part of the team. If I want to see into these projects, I need to change the view to either all employees or a specific person who I know is on a project, and then go into the Project and tasks. I wish there was a way to access the project data as a manager when I am not assigned to the team working on that project.

Recommendations

Look at how you will integrate the software with your workflow. What we love about Pro Work Flow is that they system can be easily adapted to work the way we work (other software we tried forced us to change our processes to match their software). We have some team members who only work in the task view (mostly our creatives), we have others who main work in the project view (our Project Managers), and we have some people who get the best use from being in the time tracking view. With Pro Work Flow, we were able to look at how we wanted different areas of our firm to work, and then leverage the software to make each area more productive.

 
 

Natalie from Haley Marketing Group
Specialty: Marketing

June 2015

June 2015

Keeps me productive!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I have been using ProWorkflow for almost a year now. It is very easy to use and keeps me not only organized, but also on time with all my projects. On one page, I am able to view all the tasks assigned to me in the order they are due as well as the time allotted for me to complete them. I can then click on a task to view more in depth details about the project as well as who else might be working on it or who the sales person is.

ProWorkflow is great with sending messages to project managers or other colleagues. Not only can you send it through the task itself, but when a message comes through your email, you can also reply through your email program. This is a huge help! Not as much back and forth between programs keeps me productive.

Likes Least

I do think it is difficult to search for previous tasks. In the past, I searched for a single keyword, that I know is in the task title, and the search comes up with nothing. I have never had the search work well for me, therefore, I do not use it. I will go through my timeline, clicking on previous days, until I find the old task/project I am looking for.

The company I work for is a marketing company. Therefore, sometimes project managers place HTML code or special characters in the task. This breaks the whole project and you can’t view the task anymore. If there was a way ProWorkflow could strip out formatting or special characters, that would be ideal.

Recommendations

Once you start using this software, you'll realize how much more productive you can be with projects and communicating details to others in your company. It is super helpful.

 
 
 
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Showing 1-20 of 97


June 2018

June 2018

Works well!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

ProWorkflow is an easy way to track your projects and time. Being able to create any category I need is very efficient.

Cons

The UX of ProWorkflow could use some updating. Sometimes it takes a while to navigate around the platform.

Review Source: GetApp
 

James Paul from ABAX KINGFISHER Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Very easy, but powerful software - perfect for us !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A comprehensive overview of all current jobs with % of overdue v upcoming
Easy view of due dates

Pros

Easy to use
Fantastic search function
Dashboard overview is comprehensive and informative
Task Templates are a lifesaver
It is simple enough not to take up all your time but powerful enough to ensure all your information is stored and easily accessable

Cons

The only con (and it's not really a con) is that you have to sign in via a unique URL. It would be great if you could just sign in from the proworkflow main page.
Like I said not a major issue just a very small con of a fantastic piece of software.

Review Source: Capterra
 


June 2018

June 2018

Very effective task management system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Many customizable ways to view workflow, ease of setup, templated tasks and projects, and team collaboration across departments

Cons

Lack of integration and support with making ProWorkflow even more powerful by combining forces with other useful technology

Review Source: Capterra
 

Ben from Bridgepoint Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

ProWorkflow is an integral part of our business. It has allowed our team to be much more efficient.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to create, track, and organize projects. We work with a lot of external clients, so ProWorkflow gives us the ability to stay on top of all of our projects and easily communicate with the client.

Cons

Sometimes attachments don't show up and our clients have to reattach them to the project, but other than that I can't think of any cons at the moment.

Review Source: Capterra
 

Leanne from Beckers Facilities

May 2018

May 2018

Fantastic!! Customer support even customised reports to benefit our company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everything in the one place, great for projects containing multiple jobs.
We attend to particular projects from 1 to 5+ times, can view everything, to supervisors to invoicing and the message function is also great to keep a track of communications between builders and also staff.
Uploading photos to each job has saved us on several occasions
Fast and easy to use for all employees via the app or in the office.

Cons

Nothing yet, so far so good. Always informing us or additional features that have been added
There was one particular report I was trying to create, currently not available. Support staff said it is the making and gave an alternate in the mean time

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: May 2018

May 2018

 

Thank you for the awesome feedback Leanne!

 


May 2018

May 2018

Wonderful product and staff, sad we could not implement.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Unfortunately we were unable to proceed with this product for reasons outside of the functionality or staff.

Pros

Very user friendly!! With a single one hour review of the product we were able to conduct a thorough trial with minimal follow up questions needed. Staff, with no instructions, were able to access their login and update tasks with minimal effort. Client visibility into projects, at the level designated by client by project, is a huge benefit. Their open API and multiple Zapier integrations provide a very flexible product. Finally, they understand Project Management = Time + Scope + Budget! No other product in this price range which we have found includes Budget from the Project down to the task level.

Cons

The only negative within this product is Tasks cannot be scheduled for specific dates/times on a staff calendar without impact to the project budget. IE: if the staff does not complete as scheduled but also does not update the Task project budget will be inaccurate. We did not chose to use this software due to requirements within our processes which made it incompatible, not due to the product or staff of ProWorkFlow.

Review Source: Capterra
 

Andrew from Information Systems Integration

May 2018

May 2018

Converted from another timetracking system and found the ProWorkflow features and eas of use better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the multiple levels of tasks and projects. The reporting is very good and easy to use and create custom reports, project templates are great and make setting up multiple projects easy and fast.

Cons

Task view and time view coud have better views and filters, wish I soud start a work week on Sunday rather than Monday, tasks should automaticly have teh project details associated with them in all views, otherwise projects that use templates end up with a lot of tasks with the same name. You should be able to complete projects without ticking off all tasks (Some tasks may be optional or not relevant)

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: May 2018

May 2018

 

Thanks for the review Andrew!

 

Georgie from SAMBATIKI
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

What a great program!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I already have recommended it to someone! They were very interested. It has . mostly saved me a lot of time in my week by tracking my job times accurately and giving me one place where all my job related data lives. It's saved me money by helping me recover time spent on little things that might be easy to forget in end-of-month client billing. I'm quite sure in the first month of using this alone, I've probably recovered over a few hundred dollars worth of time and billable items. Pays for itself!

Pros

You can automate most things so your workflow runs smoothly, but you can also jump in at any stage an manually adjust times, prices, rates, etc. Even right up to the invoicing stage.

Cons

So far, the only thing I'd like to be able to do (that I don't think I can) is have more influence over the formatting and text styles of the quotes and invoices, but that's because I'm a designer.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: May 2018

May 2018

 

Thank you for the feedback Georgie, we really appreciate your feedback!

 

Birgit from Just Brands BV
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Helps us arranging our projects and tasks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More overview of all ongoing projects, more time efficient, easier to make a year planning and thus less need to work extra hours in busy times as we are now able to plan ahead.

Pros

Overview of all ongoing projects, easy to handle different requests from various users, can work with multiple users/projectmanagers/requests at the same time.

Cons

You can't easily re-plan/move tasks in the weekly overview by drag/drop to different days. Super unhandy.
You don't see the amount of hours planned per person in total (only possible to see amount of hours planned within a special project). This would make overbooking much more easy to solve.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: May 2018

May 2018

 

Thank you Birgit for the feedback, will pass this onto the team :)

 

Angela from The University of Toledo

April 2018

April 2018

Awesome project management software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Helps me plan my work and make sure all of my projects' tasks are kept in track.

Pros

Like the versatile options - you can use it the way you want to. Customizable templates. Easy to track the work on all projects. Easy to prepare a project report for my internal customers.

Cons

Would like to be able to have the option to have just due dates appear in the dashboard/activity list. Right now it shows both start dates and due dates and is bit cluttered. There may be a setting that I could use, not sure.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: May 2018

May 2018

 

Thank you for feedback Angela! We appreciate it.

 

HEATHER from HEATHERJAMES.com.au

April 2018

April 2018

ProWorkflow is a MUST HAVE for any businesses managing multiple, people, tasks and projects.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves time, reduces unnecessary calls, keeps everything organised and reduces stress and helps manage project budgets and time on projects.

Pros

I have returned yet again to use PWF as I have started designing. The features have improved tremendously, certainly more user-friendly, great project templates to apply to make it easier to set up which I love! You can even make your own Project templates, which is a bonus.

I came straight back to ProWorkflow because it helped me so much I am now a returning customer and a happy one at that!

Cons

The only thing I can think of is that one important social media link field is missing in the contacts section, which I have put a request in for with IT.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: May 2018

May 2018

 

Thank you for the awesome feedback Heather! We're glad you love ProWorkflow!

 

Leanne from AICD

April 2018

April 2018

An excellent project management tool that is simple and easy to onboard for the entire team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease and customisation options. Clean and clear view dashboards and flexibility has been great. Reporting along with Gantt charts makes management meetings a lot smoother, covering both a visual and list views makes it dynamic for a range of different staff working styles. The ProWorkflow team have been extremely engaged and supportive in helping to install the software and really set us up with a runway for success.

Cons

The inability to be able to select clients across multiple projects/categories. I find having multiple log ons for clients very clunky and think this is a big flaw.
Would also love the options to colour code tasks and establish tasks as milestones. More dependency visuals would be helpful on the gantt.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: May 2018

May 2018

 

Thank you for the review Leanne! We appreciate your feedback!

 

Serpil from Antorka

April 2018

April 2018

Powerful tracking times and project management software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ProWorkflow provides many functional futures to use, tracking your daily activities and managing your productivity and reporting projects, tasks and deadlines is pretty easy. ProWorkFlow is the product that makes you organized and on time person.

Cons

I found its price quite high honesty when you compare ProWorkFlow with others. It should be reduced a bit.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: May 2018

May 2018

 

Thank you Serpil ! Your review is greatly appreciated.

 


April 2018

April 2018

Didn't make it past the trial, but wish we had

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Excellent customer support, with offers of free walk-throughs from staff during the trial period. Excellent team integration, integration of financial and accounting software, but the best benefit for our purpose was the time tracking tool. We often track billable hours, but due to the nature of our small team, we would "guesstimate". This tool allowed us to track within the software, which assisted with the accuracy of our invoicing. Unfortunately our team decided against any PM software altogether (wasn't in the budget that time around, nothing we could do), but agreed that if we were to go back to considering any, we would start with proworkflow.

Cons

For our situation, definitely the cost. It would be ideal if a program this great was cost-effective for a 3-person team. However I do recognize the unlikelihood of the price dropping to "free", so there's not much to be done there.

Review Source: GetApp
 

Jess from Manifest Everyday

March 2018

March 2018

Awesome mobile project management software with a robust UI

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I tried ProWorkFlow a few years ago and liked the features this app provided but found it a bit too time-consuming to learn. I recently tried it again and found that the UI had improved considerably and it's simpler to understand. There's a free trial without having to enter a credit card, great customer service, robust UI that's relatively easy to use now and lots of great features. This is a software that will grow with your business and it's suitable for medium-sized businesses and even enterprises.

Cons

The integrations available are somewhat limited and I'd love to see a CRM module added. It can be time-consuming to set up and I'm not aware of the ability to send and have contracts signed. It would be nice if you could create survey/questionnaire pages as well.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: May 2018

May 2018

 

Thank you for the review Jess!

 


February 2018

February 2018

One of my Favorite Project Management Software

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Once I decide to purchase this software, my business would improve efficiency for scale.

Pros

I was excited to try Proworkflow's free trial. After trying so many different products, proworkflow suits most of my business needs. I like the features such as a user friendly dashboard *a must* (plus it feels & looks professional and can be brand personalized). Next in line is the actual functionality - Project Management includes agility timelines, timesheets, budget tracking & tasks. Has a ton of tools which are easily accessible, projects have a great layout with customizable templates for seamless workflows. I especially like the Client/Vendor Collaboration portal. I can upload files, organize and set privacy. Reports have a clean and easy to read layout and are pretty much a one click to print. Lastly, the integrations are useful - google docs, drive and quickbooks are my favorites. Overall, ProWorkFlow could be a great investment, The Solo price is $10/m w/out plugins such as Quotes Manager and Invoices Manager. The Advanced price is $30/m includes plugins such as Quotes Manager and Invoices Manager (which is reasonable).














Cons

What makes me sad is the time it has taken me to finally discover this software. During my trial, I was not able to test drive the Quotes Manager or Invoice Manager. Otherwise, not sure exactly what the Advanced level offers that Solo doesn't. To completely setup the software without help would probably add an extra 20+ hours to my workload. I am definitely considering to make the switch to Proworkflow. A major bonus would be added features such as the ability to send project contracts and project questionnaires.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: May 2018

May 2018

 

Thank you for the review!

 

Georgia from The Communicators, Inc.

February 2018

February 2018

Powerful, Genius, Highly Tailored!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ProWorkflow is a big secret that people don't know about.

I have seen it all, and I have tried it all- You name the tool, and I've seen it. I have been continuously looking for the exact thing that would work for my situation, making me a national expert on what other tools are out there and ProWorkflow does the job!

What's great is that no one else has been able to steal this- ProWorkflow is genius - I understand that the first 30 days takes learning and I was committed to being a power user and thought it was amazing that someone would call me! The CEO himself as well! His dream and vision are clear, and it takes a particular kind of person to create this. My clients love the reports and how instantaneous it is.

I tell my clients about ProWorkflow and when they into the tool and see what it's all about they go "what! this is couture software but at Walmart prices!!

ProWorkflow is like my car- I know it's going to be there when I need it and work when I get in the car. ProWorkflow is powerful!

The folks that thought this up - are geniuses and this goes back to one thing, the customer experience, and research and this is what the CEO did. He created ProWorkflow from the experience from the customer of the customer.

Advice to Others

love the software, how do you better than perfect. One area of improvement Just make sure more people start using it

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: May 2018

May 2018

 

Thank you Georgia!

 

John from Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

ProWorkFlow is easily my favorite PM software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

PWF is intuitive in its setup. On-boarding users is very simple. The VERY detailed way that admins can build templates for business procedures is great. This function doesn't require any real technical skill and can be implemented across all channels easily.

Cons

Customer Service is lacking. PWF is easy to trouble shoot, but the devs are not in North American time zone. Response is by email mostly. This shouldn't be a deal breaker. I would very much recommend it. I've only ever had one issue that did get resolved in 24hrs.

Review Source: GetApp
 

Matt from Helico Australia

December 2017

December 2017

Solid package but feels too dated in feel and looks

Ease-of-use

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Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support
Pros

Solid logic underlying it's functions. Easy to create schedules and input task info and related images. Great for compliance.

Cons

Feel is too old and clunky and visually it needs an update. Fine if you're used to older style packages. Some more basic users may find the multiple steps in entering tasks cumbersome.

Review Source: Capterra

  Response: ProActive Software, ProActive Software Ltd

Date: January 2018

January 2018

 

Thanks for the review Matt!

 

William from Frogdog Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Good project management and invoicing solution for smaller teams.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We switched to ProWorkflow from Workamajig which was the greatest decisions our small digital agency has ever made. I love how easy it is to send client's invoices directly through the project management software. Now only if it was easier to reconcile paid invoices between ProWorkflow and Xero I'd be in heaven.

Cons

Had issues with their billing department not able to process a transaction, and instead of trying to help or troubleshoot to find a solutions they just threw their hands up in the air and blew us off.

Review Source: GetApp
 
 
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