ProWorkflow Software

The benefits of day to day performance of PWF software far outweighs the lack of adequate financial reporting. Appreciating that this tool is project management / scheduling focussed, some basic cost analysis is necessary when scheduling projects which have gone over estimates,etc. Overall, we are satisfied with the product and would happily recommend it to people we know as being one of the better ones to consider.

Pros

Project management, work scheduling, standard reports, quality of support service; response times to emails; time sheets; time widget;

Cons

Financial reporting - being able to export expenses information, in an excel format, functionally - including expense title; description, cost, dated entered into PWF and invoice/d status.
Being able to see the status of the expense on the front screen, rather than drilling into the individual expense would be very beneficial.
Employee Leave - as a time management / project management tool, recording / reporting leave has been overlooked;
There is no ability to duplicate a project.
Recording an employee's hourly rate. There is no provision to record an individual's hourly rate. It would be great if this could be included in Staff Users & Permission profile for each employee and then be exported as part of a report which reports project income against wages expense.
Financial comparisons / breakdown information. It would be great to be able to have a standard report which reports on project income, project expenses and project wages expenses as separate items, in excel format.
Custom Reporting - it is very difficult to discern / interpret how to draft a custom report. The process is ambiguous.

Introducing Project Management in a Marketing environment is very difficult. This is a group of people that don't typically like to be dictated timelines and held accountable for documenting their hours and progress on projects.

ProWorkflow was the only Project Management software I found that had the robust features I needed to effectively document projects and manage resources, while providing an intuitive interface that creative team members would embrace.

Pros

I started using ProWorkflow as a project management tool for marketing teams. They liked that it was well designed and extremely easy to use. There is so much flexibility -- such as entering Time Spent -- that users have options in finding what workflow suits them best.

What I personally like most is how quick and easy it is to navigate between the different screens. Practically everything is a link, so it's very efficient moving around within, and between, projects.

Cons

If I HAVE to identify a shortcoming with ProWorkflow, based solely on my own preferences, it would be the reporting tools. They are very robust, even including a custom report builder, but it's never been as intuitive as the rest of the software.

Pros

ProWorkflow ticks all the boxes and we have had a look at a few different Project Management systems and ProWorkflow met all our requirement; it was able to put everything we need in one place and in detail and without being overwhelming but very compressive at the same time.

Cons

Pricing because I have such a big team using ProWorkflow! Would also love it if you had a CRM module with it.

Pros

My favourite thing about ProWorkflow would have to be how easy the software is to use and navigate. Managing projects etc

Cons

The least thing I like about the software has to be the calendar, how it doesn't plug in with our google calendar as well (syncing)

Pros

The best thing about ProWorkflow would have to be the ability to track where we're at during any projects in advance this would be our favourite feature.

Cons

Reporting functions that we want to do better. We had issues with the function in messaging which we think needs further development.

Pros

Proworkflow has helped me speed up my job up by 500%. The fact that it is all interconnected and everything is visible in one place where the system talks to each other makes my job a lot easier

Cons

What I least like about the software is the lack of colour coding ability for colouring each project.

Pros

We chose ProWorkflow because it's just the right product we're after, when we were looking at different products on the market ProWorkflow was the easiest to use and there wasn't an overload of features that confuse the customers and it's straight to the point.

Cons

One thing I would like to point out is the task dates and due dates and when they are completed aren't all visible on one page. I wish there was one page that I can see this all on rather than having to click on the task.

Pros

ProWorkflow is a tool that is easy to use and understand! I'm using it every day for task management.

Cons

The thing I like least about ProWorkflow is that to be able to use the tool I have to be at work to access it.

Pros

It's got all the functionality we need! Min Lee is great, answers all our questions and fast. For anyone that wants to manage multiple projects, ProWorkflow is definitely a multi-functional tool. We love how transparent it is and has a great reporting functionality.
I¿m currently training a new staff on it and it¿s so easy to learn It¿s fantastic, we love it, our clients love it and we couldn¿t be happier. We are ProWorkflow¿s biggest fan!

Cons

Not all the reporting capabilities for part of our industry. So we needed something to be made! This isn't even a criticism but adapted very well!

Pros

What I like best about the software would be that the tool is easy to use and it also meets all my needs!

Cons

A con about ProWorkflow would be that not all the functions are on ProWorkflow. Additional apps they have require additional screens.

Pros

We don't use it like normal people we needed a lot of modifications to the tool and the best part about ProWorkflow is that we could!

Cons

My least favorite thing about the software would have to be the homepage view, as there is a big list that appears of all your tasks due.

Being able to integrate my financials and the tool was excellent and easy to use.

Pros

The application is a terrific and excellent tool for my time management and also integrates with my financial packaging which makes it so easy for me!

Cons

Not really, the only thing is sometimes when I adjust invoice have to scrap everything can't reproduce it.

Pros

The support. They teach new tips and tricks to utilize the tool better. The tool offers all we need at the right price.

Cons

The one complaint I receive from my team is the ability for staff members to pull reports on their own clients, so they can manage hour allocation. It would be nice if they can see tasks, hours, and team members for those clients they manage in a report they pull themselves.

Good product that always worked, always up, always accurate!

Pros

Made it simple to keep track of my time and keep my projects separated and deadlines. Made management really simple!

The experience from the beginning is 5 star. Incredibly helpful staff, fully featured software and incredibly easy to use. What a find! After literally signing up for over 20 trials for project management software Proworkflow was the one I chose and I am happy I did. You can not go wrong here.

ProWorkFlow is a great platform for anyone seeking a project tracking platform that integrates multiple parts of your sales and service delivery processes.

On the upside, there is very little it can't do in terms of keeping track of sales, invoicing, tasks, deadlines and team communication; they've basically thought of everything. A solid solution for architects and consulting services (legal) that deliver time-based invoices over long project timelines.

On the downside, the interface isn't as clean and pretty as others; a little like an excel spreadsheet surrounded by widgets. If you already have solutions you're happy with for invoicing (Xero/Paypal), communication (Slack) and data (GDrive/Dropbox) you will find yourself doubling up a lot and/or having to change the way you work in order to use just one platform.

Pros

Comprehensive features. Ability to set up complex templates for workflows.

Cons

The interface isn't as clean or graphic as I would like. I also don't like having to pay for features I don't use which made it expensive for me on a per user basis.

Proworkflow has many of the feature we are looking for in our organisation to manage resources, performance and workload. However the tool lacks many features as well and not customizable to suite the needs of our company. Some time has passed since our first review and based on the follow up review a year later, not many features have been updated/changed/added , e.g. locking of timesheets and comments , easy entry of expenses against a project, integration of calendar with Outlook.

Pros

Flow of the tool, captures all items required for Project management, budgeting, workload, etc

Cons

timesheet and expense entry way to complicated and hard on the eyes. Does not limit the resources to only see their projects they are allocated too, which makes it difficult for resources to review only their workload. Does not allow timesheets and expenses to be locked once submitted, which results in the risk of hours being edited once invoiced. Does not allow for mandatory comments against each time entry which is key for our consulting business and invoicing. Does not integrate with QuickBooks Canada online.

Advice to Others

Would like to see the future roadmap and upcoming improvements to the tool.

Always receive above and beyond customer service whenever we need it! They respond quickly and are always kind.

Pros

Everything, it's easy to use and is a great organizational tool. Helps everyone stay on the same page.

Really like the cloud based aspect of the tool and the ability to involve key stake holders from both the sellers and buyers teams with little efforts.

Pros

Ease of use once the project plans are complete. The ability to attached documents to a specific task is a nice touch.

Cons

The very repetitive nature of setting up a project plan, the software is not very mature in this area. There is no automation in assigning a starting date from the template and having the plan populate you dates based on the task duration in the template. No ability to plan out all tasks and dates in excel type software then import. The mobile phone app will not allow you to make tasks as complete, this is a major issue for those who really want buy in from their contractors!

Advice to Others

Great customer support, plenty of help videos and almost instant response from tech support.

Work are a growing, highly productive print studio / communications department that services both internal clients in our large organisation and many external clients. It is hard to find a Production Management System that is 'one size fits all'. But, for the most part, ProWorkflow is very diverse and adaptable. After researching and comparing ProWorkflow with other PMS's, this was the most comprehensive and adaptable to our needs.

We implemented ProWorkflow about 1 month ago and have not looked back. With the ease of an all-in-one space for us and our clients to lodge jobs and interact with projects and accounts, tracking, quotes and invoices and CRM. It makes our very heavy work load so much more manageable and accurate. Nothing can fall into the cracks of our frantically busy schedule and be missed with all deadline tracked. Clients no longer have a long delay to be invoiced via combersome manual processes between us and our accounts department, as this is now all integrated as part on our professional work flow using this system. Over all, it has fixed a lot of work flow issues for our very time poor, small team.

The support is great. The training, general customer service and support, and follow up (yes - actual follow up) well surpasses my expectation of online software - in fact any interaction I can think of to do with software or online service.

They are always taking on board my input to better the software to make it more flexible and adaptable as best they can, and are often updating and bettering the system.

So far - really good.

Pros

- Comprehensive, adaptable all-in-one PMS.
- Easy and quick to use.
- Great Support.

Cons

- Lack of integration between project / project request data and quote/invoice data.
- Unable to have multiple companies for the one contact.

Advice to Others

- I know this is first and foremost a PMS with some accounting tacked on. But, the quote/ invoice data base could be more comprehensive and refined. Would really like to see the addition of a proper price list / cost data base where you could manage line items at the cost unit price with with a adjustable margin to come to the sale unit price. Really would help when managing hundreds of items / products Profit / loss margins etc.