Founded in 2002 and acquired by ProActive Software Ltd in 2003, ProWorkflow is a cloud-based project management and time tracking software that caters to companies of all sizes.

ProWorkflow includes all the features of a traditional project management solution. In addition, the solution also offers task management, timesheets, templates, notifications and alerts, file sharing, workflow management, contact management, reporting and resource management. ProWorkflow also provides a timeline and availability Tool to help with task scheduling.

ProWorkflow Project Management dashboard displays the graphical summary of ongoing projects. The collaborative feature allows multiple members to work simultaneously. The built-in messaging app allows teams to chat, send notifications, share documents and more.

The solution can be accessed through various mobile devices including laptops, tablets and smartphones (for Android, Windows and iOS phones). 



216 Reviews of ProWorkflow

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 216 reviews

December 2018

Himanshu from Optimize Smart

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Powerful functionality for managing projects

Pros

Offers a lot of useful and powerful functionality for managing projects including file sharing, notifications and time sheets. Love the built in messaging tool, really useful. Great to use.

Cons

Online tool so found it slow to load at times but nothing major. Support can be slow to reply because of time zones.

November 2018

Helen from Self employed

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Powerful functionality for managing projects

Pros

Great project management tool. Great for scheduling tasks. Love the interface and enjoy using it.

Cons

Search can do with some imrprovement to search for keyords or meta data instead of name. Reporting tools are also quite limited,

September 2018

Kevin from Jollibee Worldwide

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Functionality

5 of 5

September 2018

Nice software indeed!

Pros

As a planner, I do not really use this software directly but I can monitor when will my order be finished so with that I can simply commit to customers when will be there ETA.

Cons

As I've said I don't really use the software but as far as the company is concern, I can totally say that no major problem being encountered and please keep it up. Thanks.

September 2018

Martha from The Short List

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

September 2018

Good for small ad agencies

A solid software for small ad or creative agencies that need to track projects. Easy to learn and has some good capabilities for tracking time against budget.

Pros

It combines a lot in one software, from proposals and bids to SOWs and tracks everyones time against the work required to complete projects.

Cons

Sometimes hard to modify work in progress effectively. The reports were sort of annoying to run and didn't report certain data that really could have been helpful. Could be better if it included "likelihood' of proposals being accepted and could track forecasting of profit.

September 2018

rohana from BPS

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

1 of 5

September 2018

PWF

Pros

I like that pro work flow helps you keep organized and share tasks and progress on on going projects despite your location.

Cons

Sometimes in PWF, it can be hard to navigate where the project currently stands as conversations can get lengthy and it can be hard to navigate where the conversation has left off

September 2018

Mary Grace from HPI

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

September 2018

Best ProWorkflow

Pros

This software helps me a lot of things. It allows me to track and manage my projects. I can easily update my teams. The features are good and nice.

Cons

So far, I have no negative feedback about this software because it helps to my organization in a lot of way.

August 2018

Abigail from Magnifico Jeans

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

Great Project Management Software!

Pros

ProWorkflow is a very user friendly software. Its features is very useful and has a good interface. I can easily see if I am on track about my project's task.

Cons

So far I do not have any negative comments with ProWorkflow. It is very powerful software!!!!!!!

August 2018

Michelle from Belfay

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Simple and Easy

I really have enjoyed this software and it's capabilities to expand with our growing company

Pros

Easy to enter information, easy to find reports, easy for everyone to use

Cons

Has some limits on users and access, some limited catagories

August 2018

Selena from 3 Martini Lunch

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2018

ProWorkflow Review

I'm not solving any real problems, this works just as good as my previous project management software. Honestly, I'd prob stop using it all together if it wasn't for all my projects being archived here for the last 3 years & it's a pain (speaking from experience) to transfer to something that works better for my needs.

Pros

The ease of entering projects and assigning to employees.

Cons

Inability to easily search for old project – the name or job number has to be exact, otherwise you're just scrolling through hundreds of files. I also don't like the ability to duplicate jobs if there's a duplicate order.

August 2018

John from GSK

Company Size: 10,000+ employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2018

An omnipresent project manager.

Pros

The application helps you save a lot of time and allocate more tasks with ease. The responsive customer service and support team is another advantage. Application is an apt option to meet the requirements of marketing teams and IT consultancies. Resource management and expense tracking features are very effective. The application is user-friendly and offers a variety of templates for your projects. They keep updating features on a regular basis. Helps you generate standard reports and schedule time sheets and widgets. Before your project even starts, you can estimate the time taken for each task. The platform is scalable, and they have personalized pricing plans for professionals, advanced and solo.

Cons

Better reporting features specifically for custom reports. Improve the functionalities of financial reports. Visibility features requires improvement. When you deal with large number of tasks, the interface takes time. Absence of a secure client information database. Searchability feature needs improvement, while you search for previous tasks it takes a lot of time to retrieve the same.

August 2018

Carmen from Blue Environment

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

2 of 5

August 2018

Good start but still a lot to be implemented

Whilst PWF has potential and I'm sure the intention to rectify and further develop the software is there, in it's current format it does not meet our business needs, requiring us to use external software sitting outside of PWF's functionality. It appears to be set up for a niche market and would do well to expand its capabilities to provide fuller functionality for all clients.

Pros

I've been using PWF for a year now and see there is potential for this to be a convenient, easy to use tool once development improvements have been implemented. The support staff are friendly and provide assistance where possible. The software enables us to pay per user and grants multiple users to access the platform with individually allocated access rights, allowing us to set security levels pending the role of the user and adjust our monthly payments pending the number of consultants we currently have on board. You are able to live track time which is helpful for our consultants in allocating to billable projects. Review of time entered and staff workload is also a useful function.

Cons

I feel this software is still in its developmental stage and has a lot of improvements to be implemented. For example, integration with MYOB is poor and non usable, invoicing fields need expanding (ie choice of PO or street address, ABN field for recipient, etc), templates and emailing tools are very basic and limited, contact listings are restrictive and missing vital fields (ie ABN, PO Box, etc) or requiring double handling (ie single contacts need to be connected to a non existent company, for example where no company is applicable you have to create fake one to connect them contact to), reports need to have more functionality and retrospective time reports come up with errors in date ranges making data inaccurate, add/edit tasks need further options such as sort functions, window resizing/positioning needs to be added, pro bono projects cannot be marked as non billable unless you tick them off as "invoiced" (which is incorrect and misleading). These are just a few of the issues we have recently been struggling with.

July 2018

James from Aurum Property Systems

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

Aurum review

Pros

It has an easy to use graphical user interface.

Cons

Gantt chart/Timeline feature could be better.

July 2018

Jen from Apiam Animal Health

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

ProWorkflow helps get the job done

Use ProWorkflow daily it's the first program launched and last to close. It is the go-to tool to manage projects and ensure they are kept on track to meet deadlines. Assists communicating workload and prioritising tasks across multiple clients.

Pros

Ease of use. Ability for clients to access and ad pending jobs. Track tasks and deadlines easily. Understand staff workloads and time spent to accurately capture costs. Contain messages and notes alongside projects.

Cons

Reporting is cumbersome. Would like greater flexibility and more robust customisation.

July 2018

ESME' from Saturday Brand Communications

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Back of the house user

The goal is ROI reporting. After entering quotes, freelance hours, employee hours, invoices, expenses, we are hoping to receive financial and burn ROI information although uncertain of PWF's abilities to pick up all aspects in a concise complete report.

Pros

Definitely a great cost for the money. Linking capabilities among the various tabs (tasks, file attachments, calendar, quotes) is somewhat seamless. The multiple options of time keeping is a plus.

Cons

Reporting is lacking. Various report drop options is lacking and not clear. Lacks pliability.
Invoicing is also lacking with the QuickBooks external quotient not adjustable which makes it unusable. The creator hasn't had to create 50 manual invoices because the unnecessary key strokes, date input inflexibility, cursor flow inept, lack of default movement is frustrating, time consuming and leads to errors.

July 2018

Wendi from Double U Marketing & Communications

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

ProWorkflow Rocks

I have been extremely happy with ProWorkflow. Our project management had gotten out of hand with the company growing so quickly. This software allows us to keep a handle on all projects and each task within those projects. The support I've received from the ProWorkflow staff has been amazing!

Pros

This software helped us streamline our work process. We have several people working on dozens of projects all the time. ProWorkflow helps us meet deadlines, look ahead for planning, and keep everyone on task so all deadlines are meet despite heavy workloads.

Cons

I would like to be able to add a status column to the main project page. Many of our projects get put on hold, or we are waiting for the client. It would be nice to be able to quickly change the status of a project so my employees know what's happening with one glance.

July 2018

Chris from Colloredo & Associates

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

July 2018

Great Solution for project management!

For a marketing firm with jobs coming and going so quickly, you need a project management system to keep it all straight. ProWorkFlow delivers!

Pros

Easy to use. I can track my time, organize my tasks and to-do lists. Very helpful program. We are so glad we found it.

Cons

At first all the options were overwhelming, but eventually we are starting to use more and more of its capabilities. Adaptability to desktop Quickbooks would help, but not a deal breaker.

July 2018

Caroline from Clear Mapping Co

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

ProWorkFlow

We're in England, they are in New Zealand and despite the time delay the customer service is excellent.

Pros

Ease of use; logical interface; easy to explain to freelancers; incentive for clients to take us on; always mentioned/used for Statement of Works; Makes my life easier!

Cons

Cost, unfortunately this is the most expensive SaaS that we use. And making payment by cheque is not the most convienent.

July 2018

Lauren from American Shakespeare Center

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

3 of 5

July 2018

Looking for alternative

As an organization, we are becoming more frustrated with PWF and considering alternatives that feel more user friendly and current to the times

Pros

Has basic necessary features, can have non-paid clients access projects managed by paid users

Cons

Poor interface, slow to use effiently, lacking customization, doesn’t receive feature updates often, menus are not intuitive, customer support and education is lacking.

July 2018

Stefanie from Pace Creative Group Ltd.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

July 2018

Great PM Tool for small to medium size companies

We have been using PWF since we started the company 5 years ago and we are big fans of it. When talking to industry leaders, the tool is not known at all. Having said that our team members old and new like it. We have only recently started to work on creating reports which has given us lots of insights on how we run our business, which clients we should focus on, each team member productivity level, ect.

Pros

It's easy to train people on how to use it.
It's cost effective.
The customer support has been consistently good... keep it up! :)

Cons

The interface, UI/UX should be improved. New features should be implemented each year to grow the software over time.
one thing it would be nice to have a ticket system with tech and it companies could use.
Need to be more flexible when used by users, more like boot camp

July 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

July 2018

TF thoughts

Overall, it has served its purpose for us. We love the quote tool, and the reporting and can't say enough about the support response times.

Pros

The support team and response times have been amazing.

Cons

The fact that the mobile app was discontinued, and that for two years of being with the platform there doesn't look like there have been changes to support the changing needs of project management.