ProWorkflow Software


 

Founded in 2002 and acquired by ProActive Software Ltd in 2003, ProWorkflow is a cloud-based project management and time tracking software that caters to companies of all sizes.

ProWorkflow includes all the features of a traditional project management solution. In addition, the solution also offers task management, timesheets, templates, notifications and alerts, file sharing, workflow management, contact management, reporting and resource management. Proworkflow also provides a timeline and availability Tool to help with task scheduling.

ProWorkflow Project Management dashboard displays the graphical summary of ongoing projects. The collaborative feature allows multiple members to work simultaneously. The built-in messaging app allows teams to chat, send notifications, share documents and more.

The solution can be accessed through various mobile devices including laptops, tablets and smartphones (for Android, Windows and iOS phones). 

 

ProWorkflow - Timeline
 
  • ProWorkflow - Timeline
    Timeline
  • ProWorkflow - Timesheet
    Timesheet
  • ProWorkflow - Tasks
    Tasks
  • ProWorkflow - Projects
    Projects
  • ProWorkflow - Home page
    Home page
Supported Operating System(s):
Web browser (OS agnostic)

91 Reviews of ProWorkflow

 

Start your review of ProWorkflow

Click to start
https://www.softwareadvice.com/project-management/proworkflow-review/
Software Advice Reviews (21)
More Reviews (70)

Showing 1-20 of 21

Daniel from JEC
Specialty: Utilities
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use. Have been using this product for about 4 months and like the way they have set it up.

Cons

A few quirks but overall not many cons about this product. The reporting needs a little work but it's fine as is.

 
 

Mindy from Clothier Design Source
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Great Project Management System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We run over 500 projects a year through this system. It works great to keep our projects organized and workflow going. We love using the quoting feature and then being able to turn that into a project works really smooth and quick. There are a ton of features we don't use that they offer like allowing clients to access their projects. So this review is limited to our use of quoting, running projects and invoicing. For these 3 functions it works great!

Cons

Because it is online, some times it is slow to load, especially the quotes as we have several 100 of of them.

 
 

Morgan from A La Mode
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Helps my company collaborate with our Creative team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It really keeps the creative team responsive and organized when it comes to completing projects for other areas of the business. It's easy for everyone to use and it ensures collaboration.

Cons

Certain aspects of the messaging service can be confusing. When someone sends me a message, it comes to my email but I'm not sure if I can just respond to the email or if I have to go into PWF to respond.

 
 

John from Cincinnati Bell
Specialty: Telecommunications

January 2016

January 2016

Intuitive/easy to use and mobile-friendly apps

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

User-friendly interface, technology is current with a modern look. Useful apps for monitoring projects/communicating updates via mobile if out of the office.

Likes Least

As with any project management tool, you get out what you put in. When you don't have everyone on board with marking tasks complete/communicating project updates, the tool becomes less useful and can work against accurate tracking/reporting. Make sure those that are adopting the software are committed to keeping up with it.

Recommendations

Go into it knowing that putting in more work up front with setting up project templates, groups, etc. can save the team time in the long run and increase adoption. If you have people in the project group that aren't going to be committed to keeping up with reporting tasks/marking complete, you will struggle keeping accurate status reports.

 
 

Brad from Haley Marketing Group
Specialty: Advertising & PR

August 2015

August 2015

Easy to Navigate, Well Organized, Powerful Project Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The program is extremely easy to use and ramp up time is quick. My team has been growing and it's nice to have a Project Management and workflow tool that new people can jump right into and use proficiently. I also like the notification system and alerts. They help to ensure everything gets completed on time and closer to budget.

The task view allows you to easily see what is due, when, so that priorities can be easily identified and work is completed by deadline. It's also easy for me to view my team productivity and use this as a tool to improve service and offer additional training where needed.

Really nice product.

Likes Least

There really isn't much I don't like about the product. If I was forced to say something it would be that sometimes I get booted out and have to log back in. That's really just because I leave it open in the background too long.

Recommendations

Make sure you choose something that is easy to use and implement. If there is a steep learning curve then your team won't embrace it and it will fail. Test out different options and read reviews! Reviews will help you identify the points of contention.

 
 

Jerome from Haley Marketing
Specialty: IT Services

August 2015

August 2015

Overall, Pretty Good!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Helps to keep things organized, very in-depth and detailed.

Likes Least

Sometimes the program is slow, and organization of projects could be simpler/more user friendly.

Recommendations

I think users should be open minded, but focus on the product's ability to function well and provide quality service.

 
 

Robert from Haley Marketing Group
Specialty: Marketing

July 2015

July 2015

Great software, good company, but could use some tweaks

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Comprehensiveness of software.Design.I understand from others PWF support is responsive to changes.

Likes Least

The fact that the logout button is right near the link to change which staff member you are working with (in the header). Bad on tablets. The fact that so many features appear on hover. Bad on tablets. Slowness. Can't get to sub menus quickly without the main page for that section loading first (see above mention of slowness). Not very customizable - at least on the individual user end. Some places where there should be links (to a project, a task etc) there aren't - often requires many clicks. Needs to show a daily task allocation summary - including split time tasks. Needs to show a time allocation graph for tasks to be assigned - how many hours is someone assigned tasks is a bit question and a big time waster for us.

It is very easy to NOT assign something to someone. It is very easy to NOT enter to task title or name or dates. I don't know how alerts for this might work - maybe a daily summary of tasks without people or dates and a warning - right away, because otherwise the task isn't saved - when a title isn't entered.

Recommendations

Check out how customizable it is. Check speed. Use it. Try to see if you can do what you do now - and see if you can do more so you make your traffic management better

 
 

Linda from Haley Marketing Group
Specialty: Marketing

July 2015

July 2015

PWF is awesome, but there are a few disconnects...

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It does exactly what it says. It is extremely efficient. I would call it SAP for the design industry (and I have used SAP).

Likes Least

I'm not always sure I know when there will be update and revisions released -beforehand. That would be nice to know. Responses to messages in a task -when responded to at the project level - do not appear in the task (only if you view it in the project level). Pasting code in a message breaks it. No emojis.

Recommendations

Make sure you are actually using it before you say it doesn't work. Your entire team needs to buy in and use it - understand the necessity of a documented process and actually use it.

 
 

Brian from Haley Marketing
Specialty: Marketing

July 2015

July 2015

Great time management product with very limited drawbacks.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Product delivers what is expected with minimal loss of data entry due to pages reloading or needing to log-out.

Likes Least

Since it is all online, quickness is determined on internet connection and can hinder usage of the product.

Recommendations

Try and run this on the fastest internet you can to see what it can really do. Then run it on your network to see if you're okay with the difference.

 
 

Magezi from Haley Marketing
Specialty: Marketing

June 2015

June 2015

Great solution to help you keep track of what needs to get done.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I can see all the tasks that I have assigned to me in a convenient inbox and I received prompt notifications when a new one is set up.

Likes Least

The interface took a little getting used to but once I knew where things were navigating the program was a lot easier.

Recommendations

I would recommend that the interested party have a clear idea of their objectives, company workflows and how their specific team dynamics work best. There is a lot that the program can do and it can feel overwhelming without being clear on what you want out of it and what it is exactly going to help your teams do or what current practices is it going to augment/replace.

 
 

Michelle from Haley Marketing
Specialty: Marketing

June 2015

June 2015

Mostly great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It's easy to use and for the most part, intuitive. I like that it keeps all the notes to our projects in once place that everyone can find.

Likes Least

I wish you could toggle back and forth between projects on the time screen. I also think it should be easier to add someone to a project.

Recommendations

How easy is it to use? How often do you get frustrated when you use it? How long does it take you to find something?

 
 

Matthew from Haley Marketing Group
Specialty: Marketing

June 2015

June 2015

Good Project Management Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I like that all of our communication is saved with the projects/tasks. Our projects have been running much more efficiently since we implemented PWF.

Likes Least

This is less of what don't I like and more of "what would I like to see." The three things I'd like to see the most are

1. When I receive a notification in my email of a message in PWF I'd love to see the details of that task included at the bottom of the email, and I'd like to be able to click on a link that would take me to that specific task. We have so many tasks in there that the link that takes you to the project isn't very helpful sometimes.

2. Also, it would be helpful to be able to attach documents to emails and have them added to the project, so when we receive an email notification from a designer we can do a lot of the work in our email without having to go into the software and finding the task etc.

3. I'd like us to be able to set up the amount of time a particular employee can have assigned for tasks per day and then just put a task in for them and have the software assign it for the next day they have that amount of time available. The process of going through that employees tasks to see when they have time is laborious and leads to mistakes. The way it is set up now it would be helpful to see how many hours are assigned to each person per day so we didn't have to add them up.

Recommendations

For some reason a lot of project management software programs do not work well for small to mid size businesses. When evaluating software try not to be wowed by all of the features that it offers and try to concentrate on the functionality that your business needs.

 
 

Krista from Haley Marketing Group
Specialty: Marketing

June 2015

June 2015

Great project management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use to manage projects and creative team work flow. I use this product in different ways all thorough my work day and the transition is very easy.

Likes Least

Uploading files and coping code into task descriptions often erases the task description and breaks the window.

Recommendations

The support videos are a great training tool. Pay close attention to the software updates and the company is great at upgrading with suggestions from their users.

 
 

David from Haley Marketing
Specialty: Marketing

June 2015

June 2015

Pro Work Flow is essential to our success

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Pro Work Flow is very easy to use, yet very powerful management of projects, tasks, time and resources. We tried many other solutions before we found Pro Work Flow. Nothing worked. Some were too simplistic and couldn't provide real project management. Others were too cumbersome and added unnecessary complexity to everyone's daily work. Pro Work Flow provides an ideal balance of power and ease of use. It allows us to effectively manage hundreds of open projects across a team of more than 30 people, it makes time tracking a breeze, and it effectively organizes workflow for our project managers and creative team members.

Likes Least

I'd like to see better and easier reporting, especially for custom reports. I'd also like an easier (faster) way for managers to drill into projects on which they are not assigned. Often, as the CEO, I need to get into project details for projects where I'm not part of the team. If I want to see into these projects, I need to change the view to either all employees or a specific person who I know is on a project, and then go into the Project and tasks. I wish there was a way to access the project data as a manager when I am not assigned to the team working on that project.

Recommendations

Look at how you will integrate the software with your workflow. What we love about Pro Work Flow is that they system can be easily adapted to work the way we work (other software we tried forced us to change our processes to match their software). We have some team members who only work in the task view (mostly our creatives), we have others who main work in the project view (our Project Managers), and we have some people who get the best use from being in the time tracking view. With Pro Work Flow, we were able to look at how we wanted different areas of our firm to work, and then leverage the software to make each area more productive.

 
 

Natalie from Haley Marketing Group
Specialty: Marketing

June 2015

June 2015

Keeps me productive!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I have been using ProWorkflow for almost a year now. It is very easy to use and keeps me not only organized, but also on time with all my projects. On one page, I am able to view all the tasks assigned to me in the order they are due as well as the time allotted for me to complete them. I can then click on a task to view more in depth details about the project as well as who else might be working on it or who the sales person is.

ProWorkflow is great with sending messages to project managers or other colleagues. Not only can you send it through the task itself, but when a message comes through your email, you can also reply through your email program. This is a huge help! Not as much back and forth between programs keeps me productive.

Likes Least

I do think it is difficult to search for previous tasks. In the past, I searched for a single keyword, that I know is in the task title, and the search comes up with nothing. I have never had the search work well for me, therefore, I do not use it. I will go through my timeline, clicking on previous days, until I find the old task/project I am looking for.

The company I work for is a marketing company. Therefore, sometimes project managers place HTML code or special characters in the task. This breaks the whole project and you can’t view the task anymore. If there was a way ProWorkflow could strip out formatting or special characters, that would be ideal.

Recommendations

Once you start using this software, you'll realize how much more productive you can be with projects and communicating details to others in your company. It is super helpful.

 
 

Maggie from Haley Marketing
Specialty: Marketing

June 2015

June 2015

Good experience.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The way we are able to organize projects, tasks, and schedules makes it easy to keep track of the work and communicate about projects across the company.

Likes Least

We have had a lot of issues with the program freezing and/or kicking us out and not being able to access the program, making it a challenge to track our work or view tasks for a period of time.

Recommendations

I would evaluate the per user cost, depending on the size of your company, and would also recommend testing the program to ensure that your workflow will be compatible with the style of the projects and tasks in this program.

 
 

Mark from Haley Marketing Group
Specialty: Marketing

June 2015

June 2015

Great management software with some quirks

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Being able to see and manage tasks, projects, and notes all in the same space is great. Everything is organized relatively well.

Likes Least

Searching for completed tasks is more difficult than it should be and the whole process suffers on smaller screens like mobile. Also, if more than one person has to be assigned to a task, the timekeeping is a little difficult as well as waiting for both people to finish to close out said task.

Recommendations

Overall it may be great but little things that may annoy the user here and there could be the breaking point.

 
 

Maryanne from Haley Marketing Group
Specialty: Marketing

June 2015

June 2015

Time Management Software Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The timesheet page allows you to easily view your week's work at a glance. I especially like the rollover feature that highlights time billed to a specific task during the week.

This is my primary lifeline with my employer (I work virtually 100% of the time), so I also like the upload/download feature for documents.

Likes Least

I've had an intermittent problem where time records get dropped.

Recommendations

Use it a ton before you formulate an opinion - sometimes problems don't crop up until you use the more advanced features of the software.

 
 

Brad from Haley Marketing Group
Specialty: Marketing

June 2015

June 2015

ProWorkFlow helps me efficiently and effectively manage project time

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Ease of Use and Efficiency. I have a busy workload and can't be bothered with tasks that take me away from supporting my clients. For billing and time management reports, ProWorkFlow helps me track my project time appropriately in a quick and easy manner, allowing me to get back to the core functions of my job and supporting my clients marketing needs.

Likes Least

This could be ignorance, but I would like more support materials on how to make the program even easier and more efficient to use. Admittedly, these resources may be available online but I have not seen them yet.

Recommendations

As a social media advisor with Haley Marketing Group, I offer social media support to 50+ staffing firms across the country throughout the day. Efficiency is extremely important to me and ProWorkFlow lets me track my project time in a quick and easy way so that I'm not slowed down with tracking time throughout the day and can focus on the core responsibilities of my job.

 
 

Victoria from Haley Marketing Group
Specialty: Advertising & PR

June 2015

June 2015

A well developed and well supported product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The intuitive interface, ease of use and ability for our team to begin using it immediately without extensive training was the biggest pro when we began using PWF. Now that we have been using it for a longer period of time, we have set up our processes, templates, and best practices and we would be lost without it! I consider PWF to be a business critical tool.

Pros:
• Ease of use
• Intuitive
• Ability to adapt to our processes
• Project and task templates – many of our projects are similar so having templates setup saves a lot of time and helps us get new employees productive faster
• Integration with email to update messages, communicate with team and clients
• Easily track time to manage productivity
• Different views into the project – for example a project manager can see the project with the entire team and all tasks but a web developer only has to see his tasks scheduled for that day
• API availability so we can bridge to our other systems
• Amazing support!

Likes Least

There are times that the interface can be a slow, particularly projects with a large number of tasks. It's minor in that you may wait a few seconds to load a page, but I need to give you some cons!

I also think their reporting could be improved but we get around that by creating custom reports and accessing the API to pull data out for more complex reporting.

Recommendations

Make sure it is intuitive and easy to use or your team will never buy into it. If you fail to get buy in, it won't matter how wonderful the product is, how super the service might be, or the amount of money invested.

 
 
 
Write a Review
Showing 1-20 of 70

Tracey from Shepherd Services Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Overall ProWorkFlow services the needs of the business very well. However there is room to improve.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits of day to day performance of PWF software far outweighs the lack of adequate financial reporting. Appreciating that this tool is project management / scheduling focussed, some basic cost analysis is necessary when scheduling projects which have gone over estimates,etc. Overall, we are satisfied with the product and would happily recommend it to people we know as being one of the better ones to consider.

Pros

Project management, work scheduling, standard reports, quality of support service; response times to emails; time sheets; time widget;

Cons

Financial reporting - being able to export expenses information, in an excel format, functionally - including expense title; description, cost, dated entered into PWF and invoice/d status.
Being able to see the status of the expense on the front screen, rather than drilling into the individual expense would be very beneficial.
Employee Leave - as a time management / project management tool, recording / reporting leave has been overlooked;
There is no ability to duplicate a project.
Recording an employee's hourly rate. There is no provision to record an individual's hourly rate. It would be great if this could be included in Staff Users & Permission profile for each employee and then be exported as part of a report which reports project income against wages expense.
Financial comparisons / breakdown information. It would be great to be able to have a standard report which reports on project income, project expenses and project wages expenses as separate items, in excel format.
Custom Reporting - it is very difficult to discern / interpret how to draft a custom report. The process is ambiguous.

Source: Capterra
 

Justin from The MSR Group
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

ProWorkflow has powerful features yet is still very intuitive for Project Managers and Team Members.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Introducing Project Management in a Marketing environment is very difficult. This is a group of people that don't typically like to be dictated timelines and held accountable for documenting their hours and progress on projects.

ProWorkflow was the only Project Management software I found that had the robust features I needed to effectively document projects and manage resources, while providing an intuitive interface that creative team members would embrace.

Pros

I started using ProWorkflow as a project management tool for marketing teams. They liked that it was well designed and extremely easy to use. There is so much flexibility -- such as entering Time Spent -- that users have options in finding what workflow suits them best.

What I personally like most is how quick and easy it is to navigate between the different screens. Practically everything is a link, so it's very efficient moving around within, and between, projects.

Cons

If I HAVE to identify a shortcoming with ProWorkflow, based solely on my own preferences, it would be the reporting tools. They are very robust, even including a custom report builder, but it's never been as intuitive as the rest of the software.

Source: Capterra
 

Justine from Your Virtual Assistant Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Brilliant Customer Support and Proactive!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ProWorkflow ticks all the boxes and we have had a look at a few different Project Management systems and ProWorkflow met all our requirement; it was able to put everything we need in one place and in detail and without being overwhelming but very compressive at the same time.

Cons

Pricing because I have such a big team using ProWorkflow! Would also love it if you had a CRM module with it.

Source: Capterra
 

Lyndel from theMeasuredMarketer
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

User-friendly and great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

My favourite thing about ProWorkflow would have to be how easy the software is to use and navigate. Managing projects etc

Cons

The least thing I like about the software has to be the calendar, how it doesn't plug in with our google calendar as well (syncing)

Source: Capterra
 

Amanda from Enable New Zealand
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Really Good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best thing about ProWorkflow would have to be the ability to track where we're at during any projects in advance this would be our favourite feature.

Cons

Reporting functions that we want to do better. We had issues with the function in messaging which we think needs further development.

Source: Capterra
 

Simon from Ground Investigation Ltd.
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Dedicated Professional and Helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Proworkflow has helped me speed up my job up by 500%. The fact that it is all interconnected and everything is visible in one place where the system talks to each other makes my job a lot easier

Cons

What I least like about the software is the lack of colour coding ability for colouring each project.

Source: Capterra
 

Sho from Taylor Willis Town Planners
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy to use and user-friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We chose ProWorkflow because it's just the right product we're after, when we were looking at different products on the market ProWorkflow was the easiest to use and there wasn't an overload of features that confuse the customers and it's straight to the point.

Cons

One thing I would like to point out is the task dates and due dates and when they are completed aren't all visible on one page. I wish there was one page that I can see this all on rather than having to click on the task.

Source: Capterra
 

Carena from Auckland Vehicles
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy to Understand Task Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ProWorkflow is a tool that is easy to use and understand! I'm using it every day for task management.

Cons

The thing I like least about ProWorkflow is that to be able to use the tool I have to be at work to access it.

Source: Capterra
 

Karen from Crash Brokers Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

It's Got Everything!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's got all the functionality we need! Min Lee is great, answers all our questions and fast. For anyone that wants to manage multiple projects, ProWorkflow is definitely a multi-functional tool. We love how transparent it is and has a great reporting functionality.
I¿m currently training a new staff on it and it¿s so easy to learn It¿s fantastic, we love it, our clients love it and we couldn¿t be happier. We are ProWorkflow¿s biggest fan!

Cons

Not all the reporting capabilities for part of our industry. So we needed something to be made! This isn't even a criticism but adapted very well!

Source: Capterra
 

Chic from Pinnacle & Co. Limited
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy to Use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like best about the software would be that the tool is easy to use and it also meets all my needs!

Cons

A con about ProWorkflow would be that not all the functions are on ProWorkflow. Additional apps they have require additional screens.

Source: Capterra
 

Karen from Resonate Marketing Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Simple to set up! Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We don't use it like normal people we needed a lot of modifications to the tool and the best part about ProWorkflow is that we could!

Cons

My least favorite thing about the software would have to be the homepage view, as there is a big list that appears of all your tasks due.

Source: Capterra
 

Mike from Focused On Recruitment
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Easy To Use & Excellent Integrations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to integrate my financials and the tool was excellent and easy to use.

Pros

The application is a terrific and excellent tool for my time management and also integrates with my financial packaging which makes it so easy for me!

Cons

Not really, the only thing is sometimes when I adjust invoice have to scrap everything can't reproduce it.

Source: Capterra
 

Emily from Osmond Marketing

July 2017

July 2017

Customer service is amazing. Willing to offer solutions to meet our needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The support. They teach new tips and tricks to utilize the tool better. The tool offers all we need at the right price.

Cons

The one complaint I receive from my team is the ability for staff members to pull reports on their own clients, so they can manage hour allocation. It would be nice if they can see tasks, hours, and team members for those clients they manage in a report they pull themselves.

Source: Capterra
 

Amelia from Amelia Woodbridge Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

ProWorkflow review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good product that always worked, always up, always accurate!

Pros

Made it simple to keep track of my time and keep my projects separated and deadlines. Made management really simple!

Source: Capterra
 

Zachary from Forever Studios

March 2017

March 2017

Amazing Amazing Amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The experience from the beginning is 5 star. Incredibly helpful staff, fully featured software and incredibly easy to use. What a find! After literally signing up for over 20 trials for project management software Proworkflow was the one I chose and I am happy I did. You can not go wrong here.

Source: Capterra
 

Shah from Pitch Box

January 2017

January 2017

Packed with features IF you need them

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ProWorkFlow is a great platform for anyone seeking a project tracking platform that integrates multiple parts of your sales and service delivery processes.

On the upside, there is very little it can't do in terms of keeping track of sales, invoicing, tasks, deadlines and team communication; they've basically thought of everything. A solid solution for architects and consulting services (legal) that deliver time-based invoices over long project timelines.

On the downside, the interface isn't as clean and pretty as others; a little like an excel spreadsheet surrounded by widgets. If you already have solutions you're happy with for invoicing (Xero/Paypal), communication (Slack) and data (GDrive/Dropbox) you will find yourself doubling up a lot and/or having to change the way you work in order to use just one platform.

Pros

Comprehensive features. Ability to set up complex templates for workflows.

Cons

The interface isn't as clean or graphic as I would like. I also don't like having to pay for features I don't use which made it expensive for me on a per user basis.

Source: Capterra
 

Drithal from Control Gap Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Proworkflow PM Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Proworkflow has many of the feature we are looking for in our organisation to manage resources, performance and workload. However the tool lacks many features as well and not customizable to suite the needs of our company. Some time has passed since our first review and based on the follow up review a year later, not many features have been updated/changed/added , e.g. locking of timesheets and comments , easy entry of expenses against a project, integration of calendar with Outlook.

Pros

Flow of the tool, captures all items required for Project management, budgeting, workload, etc

Cons

timesheet and expense entry way to complicated and hard on the eyes. Does not limit the resources to only see their projects they are allocated too, which makes it difficult for resources to review only their workload. Does not allow timesheets and expenses to be locked once submitted, which results in the risk of hours being edited once invoiced. Does not allow for mandatory comments against each time entry which is key for our consulting business and invoicing. Does not integrate with QuickBooks Canada online.

Advice to Others

Would like to see the future roadmap and upcoming improvements to the tool.

Source: Capterra
 

Gabby from Keen

September 2016

September 2016

ProWorkflow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Always receive above and beyond customer service whenever we need it! They respond quickly and are always kind.

Pros

Everything, it's easy to use and is a great organizational tool. Helps everyone stay on the same page.

Source: Capterra
 

Robert from MediaWorks
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2016

September 2016

IT project management review - ProWorkflow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Really like the cloud based aspect of the tool and the ability to involve key stake holders from both the sellers and buyers teams with little efforts.

Pros

Ease of use once the project plans are complete. The ability to attached documents to a specific task is a nice touch.

Cons

The very repetitive nature of setting up a project plan, the software is not very mature in this area. There is no automation in assigning a starting date from the template and having the plan populate you dates based on the task duration in the template. No ability to plan out all tasks and dates in excel type software then import. The mobile phone app will not allow you to make tasks as complete, this is a major issue for those who really want buy in from their contractors!

Advice to Others

Great customer support, plenty of help videos and almost instant response from tech support.

Source: Capterra
 

Daniel from United Voice
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

So Far - Really Good.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Work are a growing, highly productive print studio / communications department that services both internal clients in our large organisation and many external clients. It is hard to find a Production Management System that is 'one size fits all'. But, for the most part, ProWorkflow is very diverse and adaptable. After researching and comparing ProWorkflow with other PMS's, this was the most comprehensive and adaptable to our needs.

We implemented ProWorkflow about 1 month ago and have not looked back. With the ease of an all-in-one space for us and our clients to lodge jobs and interact with projects and accounts, tracking, quotes and invoices and CRM. It makes our very heavy work load so much more manageable and accurate. Nothing can fall into the cracks of our frantically busy schedule and be missed with all deadline tracked. Clients no longer have a long delay to be invoiced via combersome manual processes between us and our accounts department, as this is now all integrated as part on our professional work flow using this system. Over all, it has fixed a lot of work flow issues for our very time poor, small team.

The support is great. The training, general customer service and support, and follow up (yes - actual follow up) well surpasses my expectation of online software - in fact any interaction I can think of to do with software or online service.

They are always taking on board my input to better the software to make it more flexible and adaptable as best they can, and are often updating and bettering the system.

So far - really good.

Pros

- Comprehensive, adaptable all-in-one PMS.
- Easy and quick to use.
- Great Support.

Cons

- Lack of integration between project / project request data and quote/invoice data.
- Unable to have multiple companies for the one contact.

Advice to Others

- I know this is first and foremost a PMS with some accounting tacked on. But, the quote/ invoice data base could be more comprehensive and refined. Would really like to see the addition of a proper price list / cost data base where you could manage line items at the cost unit price with with a adjustable margin to come to the sale unit price. Really would help when managing hundreds of items / products Profit / loss margins etc.

Source: Capterra
 
 
Write a Review