--- title: "QGenda Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of QGenda. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if QGenda is a good fit for you!" source_url: "https://www.softwareadvice.com/project-management/qgenda-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Tracking Software](https://www.softwareadvice.com/project-management/time-tracking-comparison/) / [QGenda](https://www.softwareadvice.com/project-management/qgenda-profile/) / QGenda Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/qgenda-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/qgenda-profile/alternatives/) # QGenda User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 68 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.2/5 - Value for money: 4.0/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 39 reviews (57%) - 4 stars: 18 reviews (26%) - 3 stars: 4 reviews (6%) - 2 stars: 2 reviews (3%) - 1 star: 5 reviews (7%) ### Most mentioned pros - What I like about Qgenda is that you are able to track multiple people’s schedules at a time. And that are able to access history and limits of requests easily. - I like that I can keep track of document expiration dates, store documents, keep track of credentialed providers and locations all in one place. - One of my favorite features is the ability to create and use email templates directly within the credentialing platform. ### Most mentioned cons - The fields where the provider’s name or a date would auto-populate now appear as large, clunky rectangles, which makes the document look messy and unprofessional. Because of that, I’ve chosen not to use this feature. - This tool is abit expensive and can be having difficulties while acquiring it because of this. - It does not "talk" to other credentialing applications. ## QGenda customer reviews Showing reviews 1-25 of 68 (page 1). ### Even Better with Time - Overall rating: 5/5 - Reviewer: Amelia D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am very happy with the software. We have a large practice that requires a complex schedule and Qgenda has made it easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Independent scheduling options. You can easily schedule by task or by person, copy assignments or delete with a click. #### Cons Sometimes it is easy to accidentally click and drag or click and select a large field of data. You have to be very mindful when you are trying to drag an item into a different task. --- ### Easy to use - Overall rating: 5/5 - Reviewer: Nora K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good overall, we do use it daily and like the ease of use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Overall easy to use. Really helps with our practice credentialing. #### Cons Sometime the "mapping" of forms can be a little wonky #### Reasons for switching to QGenda this application went out of business so we had to find a new application --- ### Year 3 with Qgenda - Overall rating: 3/5 - Reviewer: Wilmer R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its a good software but the price does not match all that is should and could do. There are other softwares that do the same for less. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros User Friendly. Changes that I make on my own work well and the reports tab is very self explanatory. #### Cons Cost. Seems there are hidden costs behind every door now. Also do not like how hard it is to find someone that can step in and help troubleshoot issues. I feel like I talk to 3 people before I get an actual answer --- ### Worth the money - Overall rating: 5/5 - Reviewer: Megan S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. QGenda is great! I was hesitant to switch, even though I knew our previous scheduling platform wasn't going to work as we grew. It's a great platform, service is fantastic, and it has upped our game. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros QGenda is very user friendly and has the ability to do more than we ask. It helps to keep everyone at every site organized and we are looking forward to expanding its capabilities within our group. #### Cons One thing I struggle with but am learning is that to perform a function, there is often a couple different areas something needs to be changed for that function to be executed. The more I learn about the platform, the better I am at figuring it out, but is sometimes frustrating. However, QGenda support is AMAZING and is always will to help! #### Reasons for choosing QGenda QGenda integrated with our HR platform to assist with payroll #### Reasons for switching to QGenda We were growing rapidly and WIW wouldn't be able to grow with us appropriately. --- ### Qgenda for Anesthesia - Overall rating: 4/5 - Reviewer: Ann G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Really very positive. While there are some limitations with any product, having an agile and friendly support service more than makes up for it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The customer support is fantastic. I have a wonderful team that takes my requests and works hard to find ways to make them work. #### Cons Because of the complexity of the product, it's not always intuitive for admin functions. This is why I rely on the customer support team. #### Reasons for switching to QGenda The product was limited and clumsy; ability to make live switches involved multiple steps and reports were limited. --- ### Great Features! - Overall rating: 4/5 - Reviewer: Erin S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Qgenda has all the features needed for credentialing maintenance and they are releasing new additions at lightening speed. Customer service and support are readily available to assist when needed. #### Cons Would like to see a true Payer Enrollment product. #### Reasons for choosing QGenda Qgenda was easier to work with and did what they could to meet our budget. #### Reasons for switching to QGenda The product under HealthStream was Echo One App. It was extremely outdated and being discontinued. --- ### Great Platform for Hospital Credentialing - Overall rating: 5/5 - Reviewer: Leah G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’ve had a really great experience with QGenda! My onboarding process was smooth, the training was clear and thorough, and the customer service has been consistently wonderful. I work two different jobs in credentialing, and I now have both organizations using QGenda—that’s how much I trust and enjoy using this platform! It’s made my workflow more efficient and helped me stay organized across both roles. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of my favorite features is the ability to create and use email templates directly within the credentialing platform. It saves me a lot of time and helps ensure consistent communication with providers and references. I also really appreciate that I can send emails straight from QGenda without having to switch between systems—it helps keep everything organized in one place and makes my workflow more efficient. #### Cons I wasn’t happy with how my signable documents turned out after they were mapped by QGenda. The fields where the provider’s name or a date would auto-populate now appear as large, clunky rectangles, which makes the document look messy and unprofessional. Because of that, I’ve chosen not to use this feature. I would love to see cleaner formatting or more flexibility in how mapped fields appear on finalized documents. --- ### Loving the new updates! - Overall rating: 4/5 - Reviewer: Jennifer M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall QGenda is easy to use for credentialing, there have been a lot of great updates and improvements that I've found helpful. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like that I can keep track of document expiration dates, store documents, keep track of credentialed providers and locations all in one place. #### Cons I would like if templates that have been mapped could be searchable and deletable. It would be helpful if documents could be reviewed and redated/time stampped, some documents just need re-reviewed instead of having to refill everything. Mapping would be easier if there were more field selection options. For example, it would be nice to have a providers location order be available instead of alphabetical being the only option. --- ### QGENDA making waves - Overall rating: 5/5 - Reviewer: Crystal E. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Overall my experience with Qgenda has been a good one, I honestly have no complaints when it comes to using this, #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy it is to use this program. I love that you can access via the website on the internet or through the downloadable app. #### Cons I don't like that when I'm looking at my schedule tab I do not have the option to view other days beyond the current week without having to go and look up the schedule under a different tab --- ### Qgenda Allows Easy Access to Information - Overall rating: 4/5 - Reviewer: Imani P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros What I like about Qgenda is that you are able to track multiple people’s schedules at a time. And that are able to access history and limits of requests easily. #### Cons What I like least is that the website can be a bit confusing with so many different tabs and its layout. That is something that can be improved upon. --- ### Radiologist Schedule - Overall rating: 5/5 - Reviewer: Rebecca S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and set up. When looking for product, Qgenda was the only one that fit. #### Cons I can’t think of anything that we really don’t like. #### Reasons for choosing QGenda We looked at different products before we came across Qgenda. Qgenda fit our practice the best. --- ### Qgenda Review - Overall rating: 4/5 - Reviewer: Courtney D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The layout of qgenda is user friendly and allows for easy editing complex schedules with a lot of different tasks and seats. #### Cons the automated scheduling and rules set up seem to have hiccups or issues each time we try to fix them a different one would arise so i just stopped using the automation. If it worked or understood our complexity better somehow, it would make scheduling easier but i think our practice schedule and rules are too complex for the system to not counteract some of them along the line. --- ### Payer Enrollment Specialist - Overall rating: 5/5 - Reviewer: Toinea H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros QGenda has helped me go fully electronic. Whenever i find a new way of doing something or if there's a glitch, QGenda immediately addresses the issue with great solutions and updates. #### Cons Having to go out of a screen to go to another and it restarting you from the beginning of your process is time consuming. For example, if i am trying to look at a payer enrollment and need to compare information for two ASCs i have to go out and look at them seperatey. i am not allowed to look at two screens at once. --- ### Easy to use - Overall rating: 5/5 - Reviewer: Megan P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I dont think we could run our office as smoothly without it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Qgenda is very easy to navigate and our docs love it! #### Cons I have none. Everything is really easy! --- ### Great company that has lost some of its sparkle - Overall rating: 4/5 - Reviewer: David S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall today after 5 years I would give it a B- #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Qgenda was great in the beginning but over time as they grew and tried to expand into other areas they lost some of the special love they used to shower their customers with #### Cons They outsourced customer service and instead of having an indidivudl assigned to your account you have generic people who respond to issues #### Reasons for choosing QGenda Qgenda was far superior at the time and we stuck with it --- ### QGenda Review - Overall rating: 5/5 - Reviewer: Teri Z. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The interface is very easy to use, it helps keep our credentialing organized. #### Cons I think there could be some features added to the credentialing part to make it easier to communicate with providers. --- ### Qgenda is a Great Scheduling Tool - Overall rating: 4/5 - Reviewer: Brandi D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I have had a great experience with QGenda and have really enjoyed the ease of the scheduling portion #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I really love the drag and drop feature for the schedule, and the large range of reports available #### Cons Doing the initial set up of new providers is a little complicated. #### Reasons for choosing QGenda QGenda has more features and reports than the others --- ### Qgenda - Overall rating: 5/5 - Reviewer: Ahmed G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive overall #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros - Great scheduling and time management software in a familiar format that's now pretty much the industry standard- Very reliable sync features with different calendar software #### Cons - Few display glitches, particularly when displaying longer schedules 1+ month at the same window and when using the mobile website from an iPhone --- ### I used it daily - Overall rating: 4/5 - Reviewer: Ebony F. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that there was very helpful and involved customer support. Also, the drag and drop features. Make things very easy to use. #### Cons I didn't like that you were unable to track who made changes and often worried that things were accidentally moved moved by other users. --- ### QGenda saves me so much time. - Overall rating: 4/5 - Reviewer: Pamela M. - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Easy tracking and reporting. We know where all of our residents, faculty, CRNAs, Techs are scheduled on any given day. For me it is the tracking of the residents (115), their rotations and time off is easily verified. #### Cons As an academic program, year ending/beginning could be smoother. We depend on the QGenda staff to turn to around quickly. Maybe training around updates could be done at the program level to save time. --- ### Terrible user interface, incredibly convoluted commands for simple actions - Overall rating: 2/5 - Reviewer: David W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered A single vacation request can be put into 6 different "states" - pending, draft, published, lock pending, lock draft, and lock published. Who would intuit what these states imply? Here is what a vacation request should entail: user clicks on the date -> user clicks "vacation 8-5." Here is what a vacation request actually entails: user clicks on the date -> click “vacation 8-5" -> click select start time -> click 08am hr -> click 00min -> click select end time -> click 05pm hr -> click 00min -> click make request.” They have turned a simple command is 9 steps. This is a level of engineering idiocy I thought was reserved for government systems, not private enterprise. #### Ratings breakdown - Ease of use: 1/5 - Functionality: 3/5 #### Pros Highly customizable. Pretty easy access from both desktop and mobile. Calendar integration works well. #### Cons Engineers seemingly layer on features without any consideration of the user experience. Redundancy in all request and approval processes. No actual calendar views. No easy way to print a month/week/year-at-a-glance. When errors occur, there is no natural trouble shooting process, and they are highly cryptic. --- ### QGenda - Overall rating: 5/5 - Reviewer: Jessica T. - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros it was great to be able to view multiple peoples schedule #### Cons wish there was a way to make a favorite view option --- ### It can be better - Overall rating: 3/5 - Reviewer: Flori G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Is good in some areas and bad in others I sent a request for clarification on something new that was add it on the last update but I was not able to find it myself, so I need help this was more then two weeks ago and I have not received a response. Sometimes I get responses right away and others I get ignored so. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros automatic Email reminders to providers on expired documents, auto verification on license and other licenses #### Cons I don't like the PDF format for the provider application, It should be a fill in boxes that we should be able to export if need it be. #### Reasons for switching to QGenda closed or it was sold. No longer available --- ### QGenda Portal - Overall rating: 5/5 - Reviewer: Kahlil F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far its been great. In the beginning like all portals its something new to pick up on but now its great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how it populates the applications already filled out. It makes the credentialer process much easier. #### Cons Nothing yet. We are still learning the ins and outs. I am learning new things everyday. QGenda is very easy to use. --- ### Credentialing Sucks (but QGenda makes it better) - Overall rating: 4/5 - Reviewer: Elle S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A great and mostly friendly way to onboard providers, a nice central hub for all things credentialing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Keeps all of our information in one place. #### Cons It does not "talk" to other credentialing applications. ## More reviews [Next reviews](https://www.softwareadvice.com/project-management/qgenda-profile/reviews/?page=2) --- QGenda Reviews, Pros and Cons - 2026 Software Advice