Ravetree Software

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About Ravetree

Ravetree is a cloud-based project management solution with integrated resource planning, customer relationship management and time and expense tracking capabilities. The solution helps users manage project workflows, task assignment and project status updates. Ravetree helps businesses to manage project budgets and resource distribution. Users can log their time spent on various tasks, which enables management to calculate the total time spent on a project and compare it with estimated time. Time logs can also be used to calculate billable and non-billable hours, as well as generate reports for performance reporting. Ravetree enables resource planning through resource allocation tools. Users can monitor employee utilization on a daily basis. The solution also...

Ravetree Pricing

Monthly: $39/user/month Quarterly: $34/user/month Yearly: $29/user/month Non-profits: $20/user/month

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

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Ravetree User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4

Showing 1 - 5 of 18 reviews

User Profile

Courtney

Verified reviewer

Industry: Accounting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2017

Ravetree is incredible, in capacity and functionality. Customer service is top-notch.

Ravetree practically runs our business!

Pros

Ravetree has transformed our business. Things that used to take multiple software and apps are now under one umbrella. The entire team loves Ravetree, and it's so amazingly powerful.

Cons

The only con I can say about Ravetree is that, since it has so many capabilities, it can be a bit overwhelming to start with. It's really best to take it gradually, as you learn all the system can do.

Hannelie

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

September 2019

One stop workflow and project management

Great customer service and response time. Easy navigation and setup.

Pros

Incorporates Sales, Project Management, Finances, task management and resource management all in one. The Agile functionality is key for our business and was the core reason it was selected above other vendors. Overall view of tasks for teams across production and projects.

Cons

The CRM component does not fully integrate with the Projects. Once an opportunity has been converted it would be great to automatically trigger Project setup. Retainer functionality does not suit our needs entirely but we have a unique offering.

Reasons for choosing Ravetree

The Agile functionality

Response from Ravetree

Hello Hannelie. Thanks for writing a review of Ravetree. One feature that you may not be aware of is related to how projects integrate with our CRM. When you "win" a deal, Ravetree can automatically build out a project from a project template. In other words, Ravetree does automatically trigger project setup when a deal has been "won". We're happy to walk you through this feature if you'd like to learn more. Cheers!

Replied October 2019

Liza

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

June 2021

Be Warned

Pros

The application has some great qualities, however many worked sporadically. On many occasions we reached out to support to ask why something was not working, only to be told it was working and instantly finding that it was (as if functions were being fixed as we mentioned them). I did reach out when we were considering leaving and received a response I was quite shocked with. The team responded with BYE and kicked us out of support completely. We were no longer able to contact them. SHOCKING support

Cons

The lack of stability and the appalling support.

Reasons for switching to Ravetree

Accelo is a fair superior product, we only switched based on cost as the team grew.

Response from Ravetree

We banned this customer from our service after they repeatedly insulted our staff and made false accusations. They are the only customer we have ever banned from our service. All of our other reviews can speak to our outstanding customer service.

Replied July 2021

Brent

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2017

Human,

Over the past 5 years, we've utilized most/all of the leading project management systems and this is the first time that we've been able to find a lasting and meaningful relationship. Perhaps it was just the right tool at the right time. But I prefer to believe it was the right tool that we could have found at any time...ideally several years earlier than we did so we could have avoided all that heartache with other tools.

Pros

Ravetree feels like the perfect blend of being universal enough for the masses and customized for the individual peculiarities of a mid-market full-service advertising agency of 35 people (i.e. us). In addition, Customer rep has consistently delivered the human element of a technology/subscription delivery and made it feel like we were a priority at each at every turn.

Cons

It's nit-picking, but with technical updates and feature changes things inevitably break. That's completely understandable, but a little too often it has felt like we were the ones discovering those issues/bugs and we often lacked a heads up that change was upcoming.

Katie

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2018

I have enjoyed using Ravetree as a Project Management Software.

Pros

What I like most is that you can easily track multiple projects, owners and milestones in a click of a button.

Cons

Sometimes, getting alerts can be difficult. If you miss an email, you may miss an update or a tag in Ravetree. I wish there was a more easily digestible dashboard when you login to review the updates related to your projects.

Response from Ravetree

Hi Katie, we're glad that you're finding Ravetree useful. One thing you may want to try out is our "Alerts" feature. Alerts allow you to create automated notifications that are sent to you when certain conditions are met. For example, you can receive an alert if you forgot to log time yesterday, or if you have work items or projects that are overdue. There are lots of possibilities for how you can set this up. With regard to the dashboard, we welcome your feedback. There are dozens of dashboard widgets for you to choose from, but if you'd like to see something specific, the let us know¿we're happy to build out new features so you can achieve the highest level of success!

Replied April 2018

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