Redmine Software


 

Redmine is an open-source cloud-based project management solution based on the Ruby on Rails programming framework. It is a cross-platform and cross-database solution and allows users to manage multiple projects within the system. Administrators can allocate each user to have different roles on each project. The issue management system allows users to define the status of each issue and they can set the priority on a need basis.

Users can set workflow transitions for each issue type and role. It has a document management system, which allows users to share files on the system. Users can collaborate with each other through its messaging platforms. Other features include Gantt charts, a calendar, time tracking functionality, feeds and email notifications and self-registration support.

Redmine supports multiple databases such as MySQL, PostgreSQL or SQLite. The solution has multiple LDAP authentication support. Customer Support is provided via forums and chat.

 

Redmine - Issue tracking
 
  • Redmine - Issue tracking
    Issue tracking
  • Redmine - Role-based access control
    Role-based access control
  • Redmine - Project wikis
    Project wikis
  • Redmine - Repository browser
    Repository browser
  • Redmine - Time tracking
    Time tracking
  • Redmine - Workflow
    Workflow
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Windows 8, Windows 10

49 Reviews of Redmine

 

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Software Advice Reviews (10)
More Reviews (39)

Showing 1-10 of 10

Felix from corporación Estelio
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

A very beneficial tool in project management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

The tool organizes the projects very well (you can administer more than one without problems), you can track incidents and errors separately. I love personalization in the distribution and categorization of the stages of the projects. it is entirely useful to cross-reference tickets (which are related). this prevents the creation of orphan tickets since you have an absolute control of the resolution of tickets

Cons

It is well designed for the management of small to medium-sized projects .. with large projects it is complicated because it allows to make so many changes in the structure of the project that it is counterproductive, at first the interface seems easy but when using it and having so many functions that it would be necessary A previous training for the use, it becomes very expensive when you upgrade to the premium versions of the tool. The Ruby on Rails pre-configuration requires technical experience, this is an additional cost. The administrative interface is not as effective and does not offer as much functionality as the rest of the tool. the distribution and loading of errors and incidents must be well defined, it can be a problem if the team does not understand well when it comes to "closed / result" or "Open / solving" ... it is not a 100% tool intuitive

Review Source
 
 

Lynn from Excel Software Services, Inc.
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Good features but could be more polished

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Redmine has excellent extend-ability and easy to customize themes. It has all the features you would want for project management for software developers, including the ability to integrate tasks with repo issues.

Cons

The user interface is lacking when compared to other web based project managers. It would also be better if it was easier to collaborate with clients using the software.

Review Source
 
 

Maziar from CourseNetworking
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Best open source

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Free, open source. Lots of plugins. Advance and at the same time easy to use. Very good discussion groups and good community for issues and new ideas. Pretty cheap developers for development and customizations.

Cons

Hosting is a little bit tricky and is not a piece of cake. The web interface is not very good and modern especially on phone and small screens.

Review Source
 
 

Emily from Direct Digital LLC
Specialty: Marketing Dept
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great tool for project management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Our company uses this tool to manage projects. It's very helpful for us because we have multiple offices in different states and teams are often working together virtually. Redmine allows us to easily upload documents needed for our projects, assign projects to different people, and see priorities levels and ETA on completion. I would absolutely recommend this to others.

Review Source
 
 

Thierry from BlueSolutions
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

Key user for use of Redmine for project/quality management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very flexible software, easy to use, numerous plug-ins, possible to have on premises server, multiple plug-ins

Cons

I don't see many cons : the quality of plugins is sometimes variable, need of IT to configure the server

Review Source
 
 

Emily from Direct Digital LLC
Specialty: Marketing Dept
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great tool for organizing projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We use this in order to manage our projects at work. Not only is it helpful to keep track of everything that you have going on, but it can also let your boss easily see what you're working on without having to ask. It is also highly collaborative which is helpful for us as our office has locations in multiple different states.

Review Source
 
 

Rupa from Thinkinghut IT Solutions
Specialty: IT Services
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Its a one complete tool for effective & efficient project management.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Support agile methodology, agile board & issue burndown chart. It can be integrated with Jira for internal use. Project related documents can be stored.

Cons

Sprint wise planning cant be done easily. Project wise quality reports or measurement reports can't be generated.

 
 

Victoria from ROI4CIO
Specialty: IT Services
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Nice free tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

If you need a free bug tracking tool, I would recommend to use Redmine. It is quite easy to use and have all basic features you need for tracking defects.

Cons

Unfortunately some useful features are missing. For example, you cannot edit created defects or tasks, only write comments to them.

 
 

Chandler from Spice works
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Redmine is a good barebones issue tracking tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The best way I can put it: it's basically the toyota camry of issue tracking/project management software. It'll consistently get you from point A to point B, but it's not the flashiest or fastest.

Cons

The UI is a bit dated and the reporting features can be a hassle. The search is atrocious and would frustrate even the best searchers.

 
 

Matt from GE
Specialty: Software / Technology

August 2015

August 2015

CXP rocks VoIP

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The vendor Voxeo and Aspect is a great company. Their support focused with developer driven attitude is great for companies and allows a fast development to production cycle.

Likes Least

It can be expensive however it is enterprise grade software and all enterprise software is expensive.

Recommendations

Compare to others and consider the support options and license styles.

 
 
 
Showing 1-20 of 39

Jimcarl from Accenture

July 2018

July 2018

It helps Project Management easy and simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how it is so easy to use, you can start from zero to RedMine in just 30 minutes or so. Creating issues and putting up all the details is easy and intuitive. It also allows file attachments.

Cons

At first, it might be hard to setup on server machines due to some pre-requisites Windows users are not familiar of. But aside from that, there is nothing bad about this software.

Review Source: Capterra
 

nuwan from OMAK
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Redmine is used for both project management & bug tracking.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Maintaining the sub projects under main projects we are able to track our bugs separately without mixing up.

Pros

1. It's free & open source.
2. Can create multiple main projects & subprojects.
3. Can track the changes & authors of the changes.
4. Manage project versions.
5. Easy to use & understand the system.

Cons

1. The UI of the system is a bit of outdated.
2. Search panel can be a little bit confused for fresh users.

Review Source: Capterra
 

Paul from Inseego Corp. (formerly Novatel Wireless, Inc)
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Great tool for small teams

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For what it's made for, it does a really good job.

Pros

If you're a small team just starting out, Redmine is a great way to get from a request to doing work. Redmine is simple and straightforward. The learning curve is shallow so you can be up and running in no time whatsoever. For a small team you have just what you need, and not a bunch of stuff you don't.

Cons

While not really a con, be aware that it's for small teams. It runs on Ruby...sorry Ruby, but I hate you.

Review Source: Capterra
 

Elcenir from IVSS

July 2018

July 2018

A project manager and activities, very detailed and simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

project management and control

Pros

redmine is an online project manager, very good for project management, task management, among others, integrates very well with windows active directory, for the management of users, also allows you to manage statistics of tasks performed by half of graphics, pictures and more

Cons

the free version of redmine is simple, both processes and graphical interface, the truth I do not like its graphical interface, I think it is very simple, but I guess the business version if it is more friendly

Review Source: Capterra
 

Permana from Bullseye
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Great open source software to manage project

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Has all the great features required for project management. Easy to implement, also easy to customise. And it is open source.

Cons

The user interface a little bit outdated, compare to todays project management software, but the functionality runs well.

Review Source: Capterra
 


June 2018

June 2018

Outdated UI

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We follow the progress of our dev team.

Pros

To create tickets and follow overall progress, it's OK.
It's simpler than JIRA which makes it easier to use.

Cons

The interface looks like it was designed in the 90s and is quite daunting for new users.
Some UX elements are very annoying (you click on a link, it opens in the same window ?!, drag and drop in non-existant, etc.)

Review Source: Capterra
 


June 2018

June 2018

Coordination of tasks and communication of the participants.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It allows you to customize the statuses (columns), automatically assigning those statuses to stories and tasks that run across the board.
It allows anyone with sufficient privileges to move the post-its, thus making possible its use for daily meetings.

Cons

There is a lot of waste from the point of view of agility, although it is very well resolved, it is cut with more than 3 stories and therefore requires scrolling. This reduces the aggregate vision of it and reduces the vision of the whole and the progress of the sprint.

Review Source: Capterra
 

Matthew from City Assets LLC

June 2018

June 2018

Best Project Tracker/Management/Team Tool bar none

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent project/tracker management - faster execution of projects

Pros

You can get the bare bones redmine up and running in minutes using a bitnami stack. Out of the box it's built for speed and simplicity, but if you are prepared to put some minimal effort in to add plugins, you can add many features, all free, that take it to the next level.

Cons

The barebones version leads many (reviewers on this site included) to think that's all there is. It's built to be modular and extensible, so if you don't like the UI, you can simply add themes, if you want it to do additional stuff like tight email integration, agile (yes there are multiple free versions), helpdesk, Work Breakdown Structures, Charts, fully customized menu bar, repositories, Vault, Excellent Wiki, integrations to Slack and other ticket systems etc - you can do all of that. But because people see versions of Jira or Service Now running with more features (both of which require much more knowledge and effort), they think that redmine is underpowered. So imho that would be my main issue - it's reputation regarding functionality and security - both unfounded.

Review Source: Capterra
 

Tim from McGee Corporation

June 2018

June 2018

Pretty good web-based project management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Redmine is a good choice for startups and budget-conscious teams. The feature set is passable and the price is right. Being based on Ruby on Rails means it is adaptable to many databases.

Cons

The software design is showing its age. The UI doesn't really compare to modern web apps. It is also lacking in terms of analytics.

Review Source: Capterra
 

Pastor from Autónomo / Freelancer

May 2018

May 2018

A good tool for project management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

With Redmine I was able to manage the execution of my projects and verify the progress percentage of it, as well as customize it to evaluate the costs associated with the execution of the projects

Pros

Redmine is a project manager that can be configured easily and quickly, in addition to allowing it to be customized for communication with external applications. It allows to create workflows according to the business model. You can manage the resources used in the execution of a project and evaluate the costs in a friendly way

Cons

Redmine can be complicated to use for people with little technological knowledge as well as project management. This results in the investment in the training of all personnel involved in the use of the application. Being customizable and allowing communication with external applications can make it unstable by not complying with the workflow

Review Source: Capterra
 

Tony from Velocity Partners
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Redmine has all the features needed in order to keep an agile project running.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's was a great tool that support the basics for the agile team, for beign a free version it has all the basic features required.

Pros

Redmine is a really easy tool to use, very intuitive.
It's a free tool, easy to install and run.
Supports roles and permission configuration for the users.
Tickets created can store description and attached files.
Tickets can be easylly found.

Cons

The scrum board is not part of the redmine core, must use a third party plugin in order to support the scrum columns.

Review Source: Capterra
 


May 2018

May 2018

A good and reliable bug tracking system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Can be extremely useful for knowledge capturing purposes: easy to upload and store documents, easy to create tasks and monitor their progress

Cons

I think that it is a good software for the usage as a storage of project information, it could benefit from more features for project management

Review Source: Capterra
 

Evgeny from Viral Foundry

May 2018

May 2018

Great open-source project management tool with a lot of extensibility

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Free. Open-source codebase. Ability to install self-hosted solution. A lot of plugins to integrate and extend. UI is compact and perfect for quick overview.

Cons

Installation requires some RubyOnRails skills. UI is not simple and requires some time to get familiar with. Experience on mobile devices can be better.

Review Source: Capterra
 

Alejandro from Amantium
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

excelenete project manager

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

excellent experience with this software, work on more than 7 projector using it, I recommend it

Pros

*Management of multiple projects
*Customization of projects
*Flexible task tracking system
*Integration in code repositories
*Use of calendar and Gantt chart

Cons

Redmine is a very powerful and mature project manager, despite its "little" development time, it is also inspired by trac, so we are facing a very flexible tool in itself, and quite stable. During its use, it is difficult or easy to obtain shortcomings, always depending on what each user is looking for, so you have to be very clear about what you are looking for in this type of tool.

Review Source: Capterra
 

Radha from Nanocytomics

May 2018

May 2018

Used to track high and low level requirements

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

By entering timeliens and linking tasks, the program will automatically generate a Gantt chart for the defined timeline

Cons

To edit or change tasks requires a lot of manipulation. There are almost too many options for tasks and it can make it complicated to use

Review Source: Capterra
 


May 2018

May 2018

Good open source ticketing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A useful ticketing system as well as a time tracking system for free, as it is open source.

Pros

I used this software in two companies that had it customized to their needs. So the possibility to customize features to fit the company workflow seems to be properly working. We used the time tracking feature to know which part of a project was taking more time than planned. The ticket's features are very useful for teamwork as you can see who worked on what task and when. You can also easily add documents attached to the task, and even write some Wiki for projects that may need it.

Cons

Redmine can be quite complicated to use, for one not used to software like this. For example we used to open parts of the software for clients when we were doing fine tuning on applications and websites, and often the client needed a small training to be able to create ticket and answer questions on the ticket.

Review Source: Capterra
 


May 2018

May 2018

Good Tool To Manage Projects and Employees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

In my company we use it to manage the amount of hours an employee work in different projects every single week, i love it because you get to have a full vision of employees behavior.

Cons

Sometimes when you're assiging hours to projects you're involve in it throws an error and you lose everything you had written before that.

Review Source: Capterra
 

RJ from Atrellix, Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

A barebones, yet customizable ticketing system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It provided timekeeping ability with no capital investment.

Pros

Community support has added functionality that can tailor redmine to your specific needs and the price is right.

Cons

Redmine is extremely barebones and lacks modern design competitors offer. It can also be tedious to configure.

Review Source: Capterra
 

Ravikiran from SHARP Software Development India

March 2018

March 2018

Best open source ticket management system which is almost free

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free,easy to deploy and configure ticket management system

Pros

Easy to use and deploy
Good plug-in support
Easy to develop plugins for Redmine
It is open source and free
Easy to integrate with Many SCM software
It supports multiple languages
We can integrate with LDAP

Cons

User interface is not as good as JIRA, It would be good, team can follow the industry trends.
Plugin development takes more time than expects
Lack of developers available in the market

Review Source: Capterra
 

Ramakrishna from Sharp
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

User/mid size companies want a free bug tracking tool then I would recommend to use Redmine tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is a very good tool for any small or mid sized companies and then need a free bug tracking tool then absolutely I recommend to use Redmine.

Pros

Any small or mid sized companies need a free bug tracking tool then absolutely I would recommend to use Redmine.
Because it is quite easy to use and have all basic features you need for tracking defects. you can create a bug tracking tickets without struggle a much.
It is having the simple interface and quick layout for project and even task entry and also good filtering system for sorting through tasks.

Cons

This tool mainly miss the some useful features like you cannot edit created defects or tasks, only write comments to them.
So definitely at the time of creation you have to take care of the bug. UI Layout is looks like outdated and we cannot feel like working on a new or advanced software.

Review Source: Capterra