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Redmine software

62 reviews(4.0/5)
62 reviews(4.0/5)

Redmine is an open-source cloud-based project management solution based on the Ruby on Rails programming framework. It is a cross-platform and cross-database solution and allows users to manage multiple projects within the system. Administrators can allocate each user to have different roles on each project. The issue management system allows users to define the status of each issue and they can set the priority on a need basis.

Users can set workflow transitions for each issue type and role. It has a document management system, which allows users to share files on the system. Users can collaborate with each other through its messaging platforms. Other features include Gantt charts, a calendar, time tracking functionality, feeds and email notifications and self-registration support.

Redmine supports multiple databases such as MySQL, PostgreSQL or SQLite. The solution has multiple LDAP authentication support. Customer Support is provided via forums and chat.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , Windows 8 , Windows 10

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62 Reviews of Redmine

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  • Joe from ChurchTrain.uk

    Number of employees: 11-50 employees

    September 2018

    Not always intuitive, but it's all there

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Redmine can be customised with themes, to suit it to your needs as a project management tool, built specifically with software/web development in mind. We've managed many complex builds using the tool.

    Pros

    Lots of features for managing software development with a team.

    Cons

    The interface can sometimes be a little clunky, and the WYSIWIG editor isn't always the easiest to use - but it does the job!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Levi from Blit

    Number of employees: 11-50 employees

    September 2018

    Good If You Can Customize

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    We installed Redmine on our own servers and customized it a bit to meet our needs. The fact that it is so customizable is great (we were able to have the perfect tool). The fact that it needed to be customized wasn't so great (we spent time building a tool instead of other things). Overall, I think this is a tool that has so much potential, and if you can afford to spend a little bit of time customizing it, there's nothing it can't do.

    Pros

    It's written in Ruby and is highly customizable.

    Cons

    It was missing some of the core features I was looking for in this type of tool, and I had to develop them myself.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Piotr from Bumper Ball | Team-Building | Best Stag & Hen Party Ideas in Krakow

    Number of employees: 2-10 employees

    September 2018

    Very simple, user unfriendly

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I used it but it wasn't my choice. I worked in a team that used it to report bugs in an app. It worked but now I strain from the product.

    Pros

    Simplicity of using was first thing I noticed about the software.

    Cons

    The design, user interface unfriendly, ugly looking.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    September 2018

    My take on Redmine

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Quite disappointing.

    Pros

    At long term the app helped me and my team to document key aspects of our project.

    Cons

    Non intuitive indexing of pages, hard to display images inside wikis.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    September 2018

    It's competency in ticket tracking is superb

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    You do not have to be a tech savvy in order to use this application, just let your IT admin to set it up in your computer, then it's all good. All you have to know is what kind of ticket you are going to create and what are its details.

    Pros

    1. Easy to customize, you can create and select different trackers for your ticket
    2. Custom fields allows you to display what are the necessary inputs needed for your ticket.
    3. Able to create your own template
    4. Create your filter that can be visible to others if you want to.
    5. Easy viewing of the ticket status through Roadmap, Agile, or Backlogs (from old version) and etc.,

    Cons

    I don't have any cons about using Redmine, it reached my satisfaction. It sends you mail for every changes in the ticket, and that makes me on track.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Ananya from T-Systems ICT India Pvt. Ltd.

    Number of employees: 201-500 employees

    August 2018

    Redmine could have been a lot better

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The ease of tracking issues by Redmine in an Agile based system has been made quite easy. It helps you maintain, store your code as well with help of Kallithia. Helps you maintain project related documents as Wiki pages as well.

    Cons

    The UI is a little outdated. In need of a serious make over in terms of look.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Eric from Cloudonix.io

    Number of employees: 11-50 employees

    August 2018

    Great issue tracking and ticket tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very flexible, with modules that can enable almost any use case.
    Large developer community that can add features by placing a bounty.
    Base product has most features needed.
    Can be hosted or self hosted

    Cons

    Needs experienced person to set up.
    Takes a bit of time to learn the work flow to add issues/features/bugs

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • John from PennyMac

    Number of employees: 1,001-5,000 employees

    August 2018

    Welcome to Project Management... Circa 1993

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Redmine. Because you get what you pay for.

    Pros

    The fact that Redmine is opensource is pretty cool especially for new startup businesses that are looking to keep expenses minimal.

    Cons

    The program itself is bushleague. Really cannot use it for true project management. And while it seems to be an acceptable data / issue management repository, there are many much better applications available.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Tung from Web Academy programming courses Kiev

    Number of employees: 11-50 employees

    August 2018

    Good but won't survive

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It has a lot of functionality. You can do as far as I know anything you could do with Jira. It's much better in functionality wise than Trello.

    Cons

    The only problem that it can't survive in a world where UI really matters. Where we need to have nice UI and UX in order to keep the user engaged. Redmine is really lackin on that side.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Samir from Smartcom Mobility Solutions Inc.

    Number of employees: 11-50 employees

    July 2018

    Used to be my favorite issue tracking tool!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Simplicity of use and quick installation/configuration are the main benefits I had using Redmine

    Pros

    I used Redmine for a couple of years since 2009. It has been the perfect tool at that time. Easy to use, show the important information at a glance, and integrates a repository browser. Its installation and configuration can be done very quickly with almost no knowledge which is a big plus. If you are looking for a simple and easy to use issue tracking software for small projects, Redmine may be for you.

    Cons

    The user interface hasn't really change in the past years and feels a bit old compared to some other software like Jira. The same drawback applies to the features. It would have been nice to see a full support of Git repository for example with a search feature.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Perfect for managing employees shedules

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that you can see what is every employee doing everyday with it's time even how many hours they dedicate to each task

    Cons

    I do not like that the interface is like a 90's program it could be updated to make the look and feel more likable

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Great for managing working hours from employees

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I use ths software in my work to register how many hours i work a week and it allows to add projects, and additional information what i love the most is that you can use your previous week work as a template and you don't need to repeat everything again

    Cons

    Sometimes i lost the hours i registered before saving but is not something that bothers me a lot and other than that it is just fine

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Great free software for bug tracking and project management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Single application to manage projects/ bugs and gain visibility of the work load across all engagements. Integrated wiki allows for creating knowledge base and support information

    Pros

    Redmine is dead simple to setup (esp. if you get the Bitnami distribution) and use. The application is customizable - custom fields/ custom workflows. It can be easily extended with third party plugins. You can even find free mobile application to see/ manage work items on your phone

    We managed multiple client implementation and software product development of an Enterprise SaaS application using this.

    Cons

    While this is not squarely a Redmine issue, it an issue of the underlying stack and has affected us a few times - plugin/ dependency incompatibility. Redmine runs on Ruby and the Ruby plugin architecture issues affect it. So, test the plugin install on a separate instance before you put it on your main instance

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Jimcarl from Accenture

    July 2018

    It helps Project Management easy and simple

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like how it is so easy to use, you can start from zero to RedMine in just 30 minutes or so. Creating issues and putting up all the details is easy and intuitive. It also allows file attachments.

    Cons

    At first, it might be hard to setup on server machines due to some pre-requisites Windows users are not familiar of. But aside from that, there is nothing bad about this software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • nuwan from OMAK

    Number of employees: 11-50 employees

    July 2018

    Redmine is used for both project management & bug tracking.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Maintaining the sub projects under main projects we are able to track our bugs separately without mixing up.

    Pros

    1. It's free & open source.
    2. Can create multiple main projects & subprojects.
    3. Can track the changes & authors of the changes.
    4. Manage project versions.
    5. Easy to use & understand the system.

    Cons

    1. The UI of the system is a bit of outdated.
    2. Search panel can be a little bit confused for fresh users.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Paul from Inseego Corp. (formerly Novatel Wireless, Inc)

    Number of employees: 1,001-5,000 employees

    July 2018

    Great tool for small teams

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    For what it's made for, it does a really good job.

    Pros

    If you're a small team just starting out, Redmine is a great way to get from a request to doing work. Redmine is simple and straightforward. The learning curve is shallow so you can be up and running in no time whatsoever. For a small team you have just what you need, and not a bunch of stuff you don't.

    Cons

    While not really a con, be aware that it's for small teams. It runs on Ruby...sorry Ruby, but I hate you.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Elcenir from IVSS

    July 2018

    A project manager and activities, very detailed and simple

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    project management and control

    Pros

    redmine is an online project manager, very good for project management, task management, among others, integrates very well with windows active directory, for the management of users, also allows you to manage statistics of tasks performed by half of graphics, pictures and more

    Cons

    the free version of redmine is simple, both processes and graphical interface, the truth I do not like its graphical interface, I think it is very simple, but I guess the business version if it is more friendly

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Permana from Bullseye

    Number of employees: 51-200 employees

    June 2018

    Great open source software to manage project

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Has all the great features required for project management. Easy to implement, also easy to customise. And it is open source.

    Cons

    The user interface a little bit outdated, compare to todays project management software, but the functionality runs well.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Felix from corporación Estelio

    Specialty: Education

    Number of employees: 11-50 employees

    June 2018

    A very beneficial tool in project management

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    The tool organizes the projects very well (you can administer more than one without problems), you can track incidents and errors separately. I love personalization in the distribution and categorization of the stages of the projects. it is entirely useful to cross-reference tickets (which are related). this prevents the creation of orphan tickets since you have an absolute control of the resolution of tickets

    Cons

    It is well designed for the management of small to medium-sized projects .. with large projects it is complicated because it allows to make so many changes in the structure of the project that it is counterproductive, at first the interface seems easy but when using it and having so many functions that it would be necessary A previous training for the use, it becomes very expensive when you upgrade to the premium versions of the tool. The Ruby on Rails pre-configuration requires technical experience, this is an additional cost. The administrative interface is not as effective and does not offer as much functionality as the rest of the tool. the distribution and loading of errors and incidents must be well defined, it can be a problem if the team does not understand well when it comes to "closed / result" or "Open / solving" ... it is not a 100% tool intuitive

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    June 2018

    Outdated UI

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We follow the progress of our dev team.

    Pros

    To create tickets and follow overall progress, it's OK.
    It's simpler than JIRA which makes it easier to use.

    Cons

    The interface looks like it was designed in the 90s and is quite daunting for new users.
    Some UX elements are very annoying (you click on a link, it opens in the same window ?!, drag and drop in non-existant, etc.)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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