Redmine is an open-source cloud-based project management solution based on the Ruby on Rails programming framework. It is a cross-platform and cross-database solution and allows users to manage multiple projects within the system. Administrators can allocate each user to have different roles on each project. The issue management system allows users to define the status of each issue and they can set the priority on a need basis.

Users can set workflow transitions for each issue type and role. It has a document management system, which allows users to share files on the system. Users can collaborate with each other through its messaging platforms. Other features include Gantt charts, a calendar, time tracking functionality, feeds and email notifications and self-registration support.

Redmine supports multiple databases such as MySQL, PostgreSQL or SQLite. The solution has multiple LDAP authentication support. Customer Support is provided via forums and chat.

Issue tracking
Issue tracking

Issue tracking

Role-based access control

Role-based access control

Project wikis

Project wikis

Repository browser

Repository browser

Time tracking

Time tracking

Workflow

Workflow

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Windows 8, Windows 10



69 Reviews of Redmine

Overall rating

4.0 / 5 stars

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Works better than it looks

Pros

Redmine has clear, logical functionality and there's a lot of power in using Markdown to create connections between documentation and tasks. The wiki feature was very useful for my team! I also liked being able to set milestones and easily configure ticket options (priorities, assignments, status). In this sense, it's similar to JIRA in that you can very easily edit information about tasks and produce robust, well-structured documentation.

Cons

The UI doesn't feel super polished, and the wiki feature would have been difficult for my team to adopt because you need to know Markdown in order to use it effectively. (Yes, Markdown is both a Pro and a Con in this review.)
Redmine also didn't have a chat feature or the kind of file preview options my team expected.

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

November 2018

Redmine - Flexible Open Source Project management software

We use Redmine to track support issues for our developers. We can see who is working on what issues and how far along they are. We can re-assign issues to different teams. It works well with not too many problems.

Pros

Redmine keeps track of multiple task and projects. You can track issues, email issues into specific projects, track team members activity for solving the tasks or issues. There are templates that make it easy track progress of common issues/task. Overall it take a small learning curve but is a very powerful project tracking and management software.

Cons

It takes awhile to learn all of the features and customization.

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Very poor user interfaces

My overall experience with Red mine is bad and do not recommend this over other project management software.

Pros

It has many features that are essential to project management like grant charts, assigning tasks and hosted locally. Users can assign for tasks and deadlines.

Cons

User interfaces of this applications is very poor and it's very hard to figure out process and features available within the application. There's no notification system also.

Review Source: Capterra

Samir from Adit Microsys Pvt.Ltd.

Number of employees:  51-200 employees

Ease-of-use

Functionality

October 2018

Redmine review on my experiance.

I am using this product from last 3 years and overlook and feel of this products need to be enhance and make it more user friendly.

Pros

I like report system very much. you can easily get different report by few clicks.

Cons

Redmine's fronted look and feel need to be enhance as per the latest flat ui tends.

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

A versatile tool for managing projects and support

Pros

I have used many project/issue trackers in the past, and even been involved in building one, but Redmine is an extremely versatile tool that can be tailored to most needs. It has a great library of plugins which makes it extremely powerful.

Cons

The UI for editing a task or adding a note is combined, which can make it confusing and unwieldy at first.

Review Source: Capterra
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Verified Reviewer

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Redmine is what you make of it

Pros

easy simple to use pm software for quick views and small projects

Cons

the more complex the project the more redmine shows it's limits, For small projects works great

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Functionality

September 2018

free and terrible

I use it every day for 4 months.

Pros

It's free and open source. In a transparent way we can control the project together with people from outside (eg our customers)

Cons

Ugly and hard in use interface. Sometimes I have to refresh the changes several times, to make sure they have been saved.

Review Source: Capterra

Joe from ChurchTrain.uk

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

September 2018

Not always intuitive, but it's all there

Redmine can be customised with themes, to suit it to your needs as a project management tool, built specifically with software/web development in mind. We've managed many complex builds using the tool.

Pros

Lots of features for managing software development with a team.

Cons

The interface can sometimes be a little clunky, and the WYSIWIG editor isn't always the easiest to use - but it does the job!

Review Source: Capterra

Levi from Blit

Number of employees:  11-50 employees

Ease-of-use

Functionality

September 2018

Good If You Can Customize

We installed Redmine on our own servers and customized it a bit to meet our needs. The fact that it is so customizable is great (we were able to have the perfect tool). The fact that it needed to be customized wasn't so great (we spent time building a tool instead of other things). Overall, I think this is a tool that has so much potential, and if you can afford to spend a little bit of time customizing it, there's nothing it can't do.

Pros

It's written in Ruby and is highly customizable.

Cons

It was missing some of the core features I was looking for in this type of tool, and I had to develop them myself.

Review Source: Capterra

Piotr from Bumper Ball | Team-Building | Best Stag & Hen Party Ideas in Krakow

Number of employees:  2-10 employees

Ease-of-use

Functionality

September 2018

Very simple, user unfriendly

I used it but it wasn't my choice. I worked in a team that used it to report bugs in an app. It worked but now I strain from the product.

Pros

Simplicity of using was first thing I noticed about the software.

Cons

The design, user interface unfriendly, ugly looking.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

My take on Redmine

Quite disappointing.

Pros

At long term the app helped me and my team to document key aspects of our project.

Cons

Non intuitive indexing of pages, hard to display images inside wikis.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

It's competency in ticket tracking is superb

You do not have to be a tech savvy in order to use this application, just let your IT admin to set it up in your computer, then it's all good. All you have to know is what kind of ticket you are going to create and what are its details.

Pros

1. Easy to customize, you can create and select different trackers for your ticket
2. Custom fields allows you to display what are the necessary inputs needed for your ticket.
3. Able to create your own template
4. Create your filter that can be visible to others if you want to.
5. Easy viewing of the ticket status through Roadmap, Agile, or Backlogs (from old version) and etc.,

Cons

I don't have any cons about using Redmine, it reached my satisfaction. It sends you mail for every changes in the ticket, and that makes me on track.

Review Source: Capterra

Ananya from T-Systems ICT India Pvt. Ltd.

Number of employees:  201-500 employees

Ease-of-use

Functionality

August 2018

Redmine could have been a lot better

Pros

The ease of tracking issues by Redmine in an Agile based system has been made quite easy. It helps you maintain, store your code as well with help of Kallithia. Helps you maintain project related documents as Wiki pages as well.

Cons

The UI is a little outdated. In need of a serious make over in terms of look.

Review Source: Capterra

Eric from Cloudonix.io

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Great issue tracking and ticket tool

Pros

Very flexible, with modules that can enable almost any use case.
Large developer community that can add features by placing a bounty.
Base product has most features needed.
Can be hosted or self hosted

Cons

Needs experienced person to set up.
Takes a bit of time to learn the work flow to add issues/features/bugs

Review Source: Capterra

John from PennyMac

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Welcome to Project Management... Circa 1993

Redmine. Because you get what you pay for.

Pros

The fact that Redmine is opensource is pretty cool especially for new startup businesses that are looking to keep expenses minimal.

Cons

The program itself is bushleague. Really cannot use it for true project management. And while it seems to be an acceptable data / issue management repository, there are many much better applications available.

Review Source: Capterra

Tung from Web Academy programming courses Kiev

Number of employees:  11-50 employees

Ease-of-use

Functionality

August 2018

Good but won't survive

Pros

It has a lot of functionality. You can do as far as I know anything you could do with Jira. It's much better in functionality wise than Trello.

Cons

The only problem that it can't survive in a world where UI really matters. Where we need to have nice UI and UX in order to keep the user engaged. Redmine is really lackin on that side.

Review Source: Capterra

Samir from Smartcom Mobility Solutions Inc.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Used to be my favorite issue tracking tool!

Simplicity of use and quick installation/configuration are the main benefits I had using Redmine

Pros

I used Redmine for a couple of years since 2009. It has been the perfect tool at that time. Easy to use, show the important information at a glance, and integrates a repository browser. Its installation and configuration can be done very quickly with almost no knowledge which is a big plus. If you are looking for a simple and easy to use issue tracking software for small projects, Redmine may be for you.

Cons

The user interface hasn't really change in the past years and feels a bit old compared to some other software like Jira. The same drawback applies to the features. It would have been nice to see a full support of Git repository for example with a search feature.

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Perfect for managing employees shedules

Pros

I like that you can see what is every employee doing everyday with it's time even how many hours they dedicate to each task

Cons

I do not like that the interface is like a 90's program it could be updated to make the look and feel more likable

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Great for managing working hours from employees

Pros

I use ths software in my work to register how many hours i work a week and it allows to add projects, and additional information what i love the most is that you can use your previous week work as a template and you don't need to repeat everything again

Cons

Sometimes i lost the hours i registered before saving but is not something that bothers me a lot and other than that it is just fine

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Great free software for bug tracking and project management

Single application to manage projects/ bugs and gain visibility of the work load across all engagements. Integrated wiki allows for creating knowledge base and support information

Pros

Redmine is dead simple to setup (esp. if you get the Bitnami distribution) and use. The application is customizable - custom fields/ custom workflows. It can be easily extended with third party plugins. You can even find free mobile application to see/ manage work items on your phone

We managed multiple client implementation and software product development of an Enterprise SaaS application using this.

Cons

While this is not squarely a Redmine issue, it an issue of the underlying stack and has affected us a few times - plugin/ dependency incompatibility. Redmine runs on Ruby and the Ruby plugin architecture issues affect it. So, test the plugin install on a separate instance before you put it on your main instance

Review Source: Capterra

Displaying 1 - 20 of 69 reviews