Redmine Software


 

Redmine is an open-source cloud-based project management solution based on the Ruby on Rails programming framework. It is a cross-platform and cross-database solution and allows users to manage multiple projects within the system. Administrators can allocate each user to have different roles on each project. The issue management system allows users to define the status of each issue and they can set the priority on a need basis.

Users can set workflow transitions for each issue type and role. It has a document management system, which allows users to share files on the system. Users can collaborate with each other through its messaging platforms. Other features include Gantt charts, a calendar, time tracking functionality, feeds and email notifications and self-registration support.

Redmine supports multiple databases such as MySQL, PostgreSQL or SQLite. The solution has multiple LDAP authentication support. Customer Support is provided via forums and chat.

 

Redmine - Issue tracking
 
  • Redmine - Issue tracking
    Issue tracking
  • Redmine - Role-based access control
    Role-based access control
  • Redmine - Project wikis
    Project wikis
  • Redmine - Repository browser
    Repository browser
  • Redmine - Time tracking
    Time tracking
  • Redmine - Workflow
    Workflow
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Windows 8, Windows 10

31 Reviews of Redmine

 

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Software Advice Reviews (9)
More Reviews (22)

Showing 1-9 of 9

Lynn from Excel Software Services, Inc.
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Good features but could be more polished

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Redmine has excellent extend-ability and easy to customize themes. It has all the features you would want for project management for software developers, including the ability to integrate tasks with repo issues.

Cons

The user interface is lacking when compared to other web based project managers. It would also be better if it was easier to collaborate with clients using the software.

Review Source
 
 

Maziar from CourseNetworking
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Best open source

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Free, open source. Lots of plugins. Advance and at the same time easy to use. Very good discussion groups and good community for issues and new ideas. Pretty cheap developers for development and customizations.

Cons

Hosting is a little bit tricky and is not a piece of cake. The web interface is not very good and modern especially on phone and small screens.

Review Source
 
 

Emily from Direct Digital LLC
Specialty: Marketing Dept
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great tool for project management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Our company uses this tool to manage projects. It's very helpful for us because we have multiple offices in different states and teams are often working together virtually. Redmine allows us to easily upload documents needed for our projects, assign projects to different people, and see priorities levels and ETA on completion. I would absolutely recommend this to others.

Review Source
 
 

Thierry from BlueSolutions
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

Key user for use of Redmine for project/quality management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very flexible software, easy to use, numerous plug-ins, possible to have on premises server, multiple plug-ins

Cons

I don't see many cons : the quality of plugins is sometimes variable, need of IT to configure the server

Review Source
 
 

Emily from Direct Digital LLC
Specialty: Marketing Dept
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great tool for organizing projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We use this in order to manage our projects at work. Not only is it helpful to keep track of everything that you have going on, but it can also let your boss easily see what you're working on without having to ask. It is also highly collaborative which is helpful for us as our office has locations in multiple different states.

Review Source
 
 

Rupa from Thinkinghut IT Solutions
Specialty: IT Services
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Its a one complete tool for effective & efficient project management.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Support agile methodology, agile board & issue burndown chart. It can be integrated with Jira for internal use. Project related documents can be stored.

Cons

Sprint wise planning cant be done easily. Project wise quality reports or measurement reports can't be generated.

 
 

Victoria from ROI4CIO
Specialty: IT Services
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Nice free tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

If you need a free bug tracking tool, I would recommend to use Redmine. It is quite easy to use and have all basic features you need for tracking defects.

Cons

Unfortunately some useful features are missing. For example, you cannot edit created defects or tasks, only write comments to them.

 
 

Chandler from Spice works
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Redmine is a good barebones issue tracking tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The best way I can put it: it's basically the toyota camry of issue tracking/project management software. It'll consistently get you from point A to point B, but it's not the flashiest or fastest.

Cons

The UI is a bit dated and the reporting features can be a hassle. The search is atrocious and would frustrate even the best searchers.

 
 

Matt from GE
Specialty: Software / Technology

August 2015

August 2015

CXP rocks VoIP

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The vendor Voxeo and Aspect is a great company. Their support focused with developer driven attitude is great for companies and allows a fast development to production cycle.

Likes Least

It can be expensive however it is enterprise grade software and all enterprise software is expensive.

Recommendations

Compare to others and consider the support options and license styles.

 
 
 
Showing 1-20 of 22

RJ from Atrellix, Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

A barebones, yet customizable ticketing system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It provided timekeeping ability with no capital investment.

Pros

Community support has added functionality that can tailor redmine to your specific needs and the price is right.

Cons

Redmine is extremely barebones and lacks modern design competitors offer. It can also be tedious to configure.

Review Source: Capterra
 

Ravikiran from SHARP Software Development India

March 2018

March 2018

Best open source ticket management system which is almost free

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free,easy to deploy and configure ticket management system

Pros

Easy to use and deploy
Good plug-in support
Easy to develop plugins for Redmine
It is open source and free
Easy to integrate with Many SCM software
It supports multiple languages
We can integrate with LDAP

Cons

User interface is not as good as JIRA, It would be good, team can follow the industry trends.
Plugin development takes more time than expects
Lack of developers available in the market

Review Source: Capterra
 

Ramakrishna from Sharp
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

User/mid size companies want a free bug tracking tool then I would recommend to use Redmine tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is a very good tool for any small or mid sized companies and then need a free bug tracking tool then absolutely I recommend to use Redmine.

Pros

Any small or mid sized companies need a free bug tracking tool then absolutely I would recommend to use Redmine.
Because it is quite easy to use and have all basic features you need for tracking defects. you can create a bug tracking tickets without struggle a much.
It is having the simple interface and quick layout for project and even task entry and also good filtering system for sorting through tasks.

Cons

This tool mainly miss the some useful features like you cannot edit created defects or tasks, only write comments to them.
So definitely at the time of creation you have to take care of the bug. UI Layout is looks like outdated and we cannot feel like working on a new or advanced software.

Review Source: Capterra
 

Darshan from Yapsody

January 2018

January 2018

redmine just easy to use software and very much customizable as per the requirement

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

pretty nice smooth and very much user friendly and 2 main features are free of cost also very much customizable.

Cons

dont know what to write but im not sure how does customer support works or even there is any customer support or not

Review Source: Capterra
 

Arthur from DUOSHIRO
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Functionality is OK but appearence is not it´s best.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Functionality for this product is big because it can be many things like Wiki, Issue Tracking, Support System, etc.

Cons

The interface is terrible, seems like you´re using a "better" UI of Bugzilla and if you´re someone that likes a minimum of UI you won´t like it.

Review Source: Capterra
 

Vasu from Sharp
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2017

December 2017

Amazing tool for E2E Project Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Compare to others and consider the support options and license styles.

Pros

Free tool to use Agile (SDLC) process and also ease to document the bugs.
Large size files can share and quick response and it can be integrated with Jira for internal use. Dashboard with customizing feature helps to monitor project activities

Cons

Sprint wise planning cant be done easily. Project wise quality reports or measurement reports can't be generated and also Unfortunately some useful features are missing. For example, you cannot edit created defects or tasks, only write comments to them.

Review Source: Capterra
 

Vino Kumar from SHARP

October 2017

October 2017

Best issue tracker to monitor

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

1. Easy to Use
2. Performance role is big
3. Planning and scheduling helps
4. Dashboard customization is good

Cons

1. UI improve needed, my personal view
2. Agile Workflow support will helps
3. Project wise quality reports will helps

Review Source: Capterra
 

ramesh from Sharp Software
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Redmine is good product for project management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

1. Dashboard with customizing feature is good
2. A server is available both in cloud and local
2. It is quite easy to use and have all basic features you need for tracking defects

Cons

1. Drag-and-drop for task prioritization is not available
2. Agile planning is not so easy
3.It has minimal functions compared to other product like JIRA

Review Source: Capterra
 

Kumara from Sharp Software Development India Pvt Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Redmine is good issue tracker to monitor our company project quality status and some management task

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Dashboard with customizing feature is good.
Rest API is available to access the tool to get information.
A server is available both in cloud and local.

Cons

Workflow customizing is not available.
Drag-and-drop for task prioritization is not available.
Agile planning is not so easy to achieve

Review Source: Capterra
 

Eileen from CentralPark.com
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Solid no frills project management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our team was able to manage projects on a very basic, no frills level. It got the job done, and had just enough features to get us through our day to day tasks and projects.

Pros

Very simple interface, quick layout for project and task entry, good filtering system for sorting through tasks by users, status, etc.

Cons

Feels somewhat dated, doesn't keep track of tasks and updates by the minute like some of the newer or more advanced softwares.

Review Source: Capterra
 

Arpit from Damco Solutions
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

Amazing tool for E2E Project Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Full customization canbe done
Provides E2E Solution for day-to-day project tasks
Can be integrated with VSS, TFS etc for continuous deployments

Cons

Sometimes customization is lengthy and complex
Online solutions to problems encountered are not available easily

Review Source: Capterra
 

Anoop from Qburst

April 2017

April 2017

Great bug tracking & service request tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Have been using this tool last 5 year for bug tracking & to manage service request. great for system service management.

Review Source: Capterra
 

Vsevolod from University of Namur

February 2017

February 2017

Great tool, but many small issues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software is great in order to increase the productivity of the team work. The installation and updates were always an issue; now it is a bit better with docker containers. There are lot of minor issues here and there, which are probably resulting from a big list of functions. But the main issue is the interface, which is difficult for new-comers and thus hard to convince people to start using it

Pros

a broad list of functions

Cons

heavy interface

Advice to Others

probably to be used by imposing from the top

Review Source: Capterra
 

Gio from Northrop Grumman
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Free Project Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Redmine provides a simple and easy to use tracking and project management software system all built into one. Redmine's issue tracking or ticketing system gives developers a fast and flexible tool to address issues with the software. The tool can also be used to track projects and to "chunk" projects into smaller bite-sized sub-projects that increase productivity and help members of a team keep up to date with the progress of a project.

I've used Redmine with teams and found that the collaborative nature of the product can help members stay in touch and help with assigning subtasks. As a scrum manager, I found that it helps greatly in sprint planning and reporting. Also, you can generate Gant charts to visually show where a project is at any time.

The best part of Redmine is that it's open sourced and given some customization, you can quickly create a ticketing and/or program management that helps meet the needs of different members of a team. Redmine is also free to use, which makes it popular with small and large organizations that don't have vast budgets for software purchases.

Pros

1. Open-source (free)
2. Easy to use (once it's been customized)
3. Flexible (can be customized to your needs)
4. Multi-purposed (serve different roles at the same time)

Cons

1. Requires someone to administrate it.
2. Requires installation, but a cloud based version is available.

Advice to Others

You may need a tech savvy person to install and maintain Redmine or you can find a consultant who can do that too. It's an easily to maintain system, but do stay up to date with the latest version.

Review Source: Capterra
 

Michael from University of Applied Sciences
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Very good and robust ticket system

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I am using Redmine since 4 years now on a small virtual server which has now problem serving 30 power users with about 20% cpu load.

Redmine has everything you need if you are looking for a ticket system. I use it for my advanced software engineering classes and for all my other projects, too. This system has never let me down.

You can customize workflows, ticket types, extra field and there is a great community with a lot of plugins for special needs.

I can absolutely recommend this system.

Pros

Easy to install and maintain.
Easy configuration.
Does not require a lot of hardware to run.

Cons

Looks a bit outdated but I don't do many updates.

Advice to Others

Give it a try.

Review Source: Capterra
 

Antony from Ahau Software

September 2016

September 2016

This is the best project management system for FREE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is a perfect project management system.
- High quality by open source community
- So many integrations and plugins
- Free for use

I strongly recommended for startups and other.

Review Source: Capterra
 

Sebastián from Ki Teknology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Product Quality
Quality
Source: GetApp
 

Imre Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Source: GetApp
 

Géraud Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Product Quality
Quality
Source: GetApp
 

Himanshu from Punchh Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Source: GetApp