Redmine

RATING:

4.1

(153)

About Redmine

Redmine is an open-source cloud-based project management solution based on the Ruby on Rails programming framework. It is a cross-platform and cross-database solution and allows users to manage multiple projects within the system. Administrators can allocate each user to have different roles on each project. The issue management system allows users to define the status of each issue and they can set the priority on a need basis. Users can set workflow transitions for each issue type and role. It has a document management system, which allows users to share files on the system. Users can collaborate with each other through its messaging platforms. Other features include Gantt charts, a calendar, time tracking functionality, feeds and email notifications and self-reg...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Redmine Pricing

Redmine is a free & open-source. Redmine by Planio is a hosted version.

Starting price: 

$25.00 

Free trial: 

Available

Free version: 

Not Available

Issue tracking
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Redmine Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Redmine

1 - 5 of 147 Reviews

User Profile

Matthew

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Best Project Tracker/Management/Team Tool bar none

Excellent project/tracker management - faster execution of projects

PROS

You can get the bare bones redmine up and running in minutes using a bitnami stack. Out of the box it's built for speed and simplicity, but if you are prepared to put some minimal effort in to add plugins, you can add many features, all free, that take it to the next level.

CONS

The barebones version leads many (reviewers on this site included) to think that's all there is. It's built to be modular and extensible, so if you don't like the UI, you can simply add themes, if you want it to do additional stuff like tight email integration, agile (yes there are multiple free versions), helpdesk, Work Breakdown Structures, Charts, fully customized menu bar, repositories, Vault, Excellent Wiki, integrations to Slack and other ticket systems etc - you can do all of that. But because people see versions of Jira or Service Now running with more features (both of which require much more knowledge and effort), they think that redmine is underpowered. So imho that would be my main issue - it's reputation regarding functionality and security - both unfounded.

User Profile

Nguyen

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2019

Good Opensource software

Many plugins but sometimes the plugins may contain some security bugs. Be aware of it. Becasue you might have some sensitive information on Redmine

PROS

ya, it's free. And we can optimize it as our own way. Becasue sometime you need to make it suitable for your organization. But for the Commercial software, you can only request them and wait for them. With Redmine, you can do everything you want to make it fit to your people.

CONS

End-user always complain me about the software is hard to use. For me, a tech, I fell it's OK. But End-user they might need something pretty, beautiful and more visualization.

Reasons for switching to Redmine

it's free and be able to customize

Binigya

Computer Games, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2020

Redmine - Mine full of possibilities

My experience with Redmine has been a mixed bag. It is free, so it was a good start to using a fully fledged project management tool and get used to the process. It had adequate tracking features and after a bit of time, our team got used to it. But its archaic UI, confusing UX and a headache during deployment and frequent downtimes can seriously impede your project management process. So, it was a strictly OK experience for me with some pain points that were too impactful to ignore, so we had to make a switch to a better, a paid option.

PROS

Redmine is a project tracking tool with good intentions. I like that it is free, open source and comes with comparable features to its paid counterparts. I love its Git integrations, flexible time tracking options and multiple databases support, even though it may take a bit of tinkering the first time around. But most of all, it is free and that is its biggest plus point. Anyone, with some configuration can get started with it.

CONS

Where do I start? Redmine is free, so we have to keep that in mind too as it allows you to dip your toes into the waters of project management tools. I really dislike the UI and UX. Granted, you have some themes but that doesn't help its case. The UI looks aged and the UX is somewhat terrible. Our team took a lot of time to grasp it and use it properly. And even then, we were making a lots of mistakes and couldn't find the data we wanted quickly. Redmine does have lots of features but most of them are half-baked. And also, according to the deployment team, the deployment was a headache. And we also got frequent downtime too. We were always getting 5xx errors and that seriously hampered our ability to track projects effectively.

Ryan

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed August 2023

Redmine is the perfect portal to have clients and developers working together

Overall I like the product, but I think it may be too small and not robust enough for a larger corporation to use.

PROS

It's ability to have projects that are viewable with permissions. So that both client, PM and developer can work simultaneously to get the job done.

CONS

User interface felt a little dated and was lacking in some features such as real time chat, etc.

Flo

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed June 2023

Best freely available project management tool

PROS

The advantage of Redmine is that it is freely available and can be freely extended by developing your own plugins.

CONS

Due to the openness of redmine and the possibility of extending it with plugins, it can sometimes take a long time after an update for all plugins, whether purchased or self-developed, to be adapted for the corresponding version.