Highly recommend, gave my customer incredible insights into their business

Very good experience, the Support team is responsive and really do care.

Pros

Reporting showed us which customers were being visited ( and which weren't) with a customer report we created for them.

Cons

Had to ask support to open up some features, like Dashboard for instance, it's a free feature so should just be there when you sign up.

Flexible and Functional

Replicon works hard to provide a product that allows you to manage your business in the best way possible.

Pros

The custom fields available for Projects, Tasks, Users, Expenses, etc. make the software easily customizable for your unique business needs. Having an in-house IT expert isn't necessary to maximize usage. A data driven person who understands the business needs is a perfect person to choose how to best utilize these fields.

Cons

Believe it or not, the limited number of custom fields at the project level - mind you, there are 20 of them - but our business has found useful purpose for all of them and could gladly use more. Additional fields are available, but they are not reportable, so have limited value.

Good tool, if you aren't a power user

The people are great, but you need project managers who actually manage projects properly to help in the development of the tool that is primarily a tool to manage projects. Sure its a time card entry system, but for what? Managing projects and the hours against them.

Pros

Gen 2 was good. Gen 3....challenging. Good effort, but missing the mark for real project managers and managers of time entry data.

Cons

I am challenged by this product as of late. We integrate MS project to Replicon, but to change dates and update tasks takes an additional interface (RIA) once you reload your updated MS project schedule. Additionally when you reload the new schedule to update task availability, the incorrect task information is loaded so you have to use the RIA tool to fix it. Now the RIA tool has issues also. I have spent the better part of a year trying to help troubleshoot this tool with date formatting issues, configuration of your Replicon system to properly accept your entries. only to reload the RIA interface tool and have the formatting/syntax changed to something completely unknown. Tech support is very friendly and eager to help, but software developers don't know what they don't manage or use. Explanations can take several interface calls, emails and machine takeover interactions. I am getting to the point where this is more trouble than it's worth or maybe I just need something more powerful. There is also some customization, but again it is limited since project managers need different views and the ability to manipulate data, the way it's presented and overall presentation to the team. Column widths are not adjustable so a column with a single or two digit number might be 30 points wide and a text box containing a long task description might be 15 points across.

Game Changer

Project Accounting, Resource Accounting and Expense Management.

Pros

Project and Resource Accounting capability of the system allowed exceptional control and visibility which empowered us to make better project decisions, rescue projects that were failing and optimize project returns.

Cons

I would recommend they add a report type that allows each project to be measured on an income statement basis.

DWEL Review of Replicon

Compared to our previous procedures for maintaining staff time and project and company financial monitoring, this is the best product we have used. It is has cut down the amount of effort to track the above noted activities significantly, saving our company significant costs. Best investment we have made.

Pros

What I like most about Replicon's software are the power full tools available in reports and the way data is presented that allows accurate tracking of project costs and business costs as well as ensure all personnel's time is accounted all in one software.

Cons

There is a bit of a learning curve to this software. Not everything is straight forward or user friendly. Definitely training is required.