Resource Guru Software


 

Resource Guru is a cloud-based resource scheduling application is suitable for organizations of all sizes.

Resource Guru enables booking and rescheduling through the calendar feature and a drag-and-drop scheduling tool. The Availability Bar calculates the amount of free time available for users, employees and other resources. In addition, the software allows users to highlight specific resources and projects for scanning and picking.

The Resource Management feature allows users to manage people, conference rooms, call lines and other resource and share it on a single coordinated calendar. Administrators can customize user access per each project’s requirements.

Resource Guru creates real-time reports to provide status information about the utilization of resources and free capacity. The software utilizes 256-bit SSL encryption for data transfer.

 

Resource Guru - Filters
 
  • Resource Guru - Filters
    Filters
  • Resource Guru - Reports
    Reports
  • Resource Guru - Resource pool
    Resource pool
  • Resource Guru - Resource visibility
    Resource visibility
  • Resource Guru - Schedule
    Schedule
  • Resource Guru - Detail view
    Detail view
Supported Operating System(s):
Web browser (OS agnostic)

33 Reviews of Resource Guru

 

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Software Advice Reviews (3)
More Reviews (30)

Showing 1-3 of 3

harmandeep singh from New York University
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2017

December 2017

Resource Guru

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- Extremely simple (no training required) - Easily accessible - Resource management done right
- Visual representation of your staff weeks in advance is priceless.

Cons

- Gets costly after a few users - Built-in reporting isn't great - Minor UI/UX glitches that are annoying until you get used to them

Review Source
 
 

Jenni from TriTech
Specialty: High Tech
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

Great tool especially for the cost

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Resource Guru can be free or at least Inexpensive depending on the plan you choose. Also when trying to get adoption the fact that it is very easy to learn is helpful.

Cons

Resource Guru does not integrate with Salesforce which would be helpful for syncing both future and completed activities.

Review Source
 
 

Mark from MUTV - University of Missouri
Specialty: Education

July 2015

July 2015

Great tracking, greater accountability

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Resource Guru has been fantastic to work with. They have always had excellent customer service, their product is easy to use, and the bills are on-time and consistent. At this point, Resource Guru is a staple program for our college TV station.

Likes Least

The only thing that I would change would be allowing for custom fields on resource checkouts as a standard. There is currently a large text box for any comments, but it would be great to have the ability to name and create one line text options if you use them for every checkout.

Recommendations

If you need solid tracking of resource materials, this is the best. The ability to upload photos, archive resources (i.e. take them out of rotation) and easily bring them back saves hundreds of hours a year in human capital tracking down "misplaced" equipment. As long as you are consistent with tracking all of your resources whenever they are used, expect a dramatic reduction in the amount of time spent locating resources.

 
 
 
Showing 1-20 of 30

Yinka from Kier Living
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

January 2018

January 2018

At first it was a bit of task finding my way round but after getting a grip with it was easy to use

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
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Value

Perfect tool for good house keeping and resource management

Pros

Functionalities are up to date providing everything required to make everyone aware of what going on.

Cons

I think it should have a bit more security in terms of who can and cannot see what. Also Maybe navigation can be improved on by using side or top navigation colour coded bar

Review Source: Capterra
 


January 2018

January 2018

Easy and fast to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is an easy way to keep an eye on what your team is doing and assign people to projects. Site works like a charm.

Cons

No real android/ios app available at the time, which would make it even easier to view info. Allow people to insert more hours on a day after confirmation.

Review Source: Capterra
 


January 2018

January 2018

Clean and efficient. Far better than not having it

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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Time saving, stress saving and it helps everyone. Top product that I'm glad is part of the business' routine.

Pros

visualizes and allows for future planning of time. Allows business wide visibility. Has made my life far easier with it. Is always part of the daily routine.

Cons

Lack of clear links to other platforms like outlook, google suite or trello. This would be the killer addition but as is it works really cleanly.

Review Source: Capterra
 

Trys from Tomango
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Resource Guru is brilliantly simple and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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We're so much more organised. Before we were sharing multiple Google Calendars which was a pain when someone joined the company. This solves all of that.

Pros

The simplicity - it does calendars really well without forcing to use a huge CRM. Our team is substantially more organised because of it.

Cons

Google Calendar integration can be fiddly but it's not too bad. Other than that, we're really happy with the software.

Review Source: Capterra
 

Nil from PRG XL Video

January 2018

January 2018

Just works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Pros

It's online, live, easy to use and easy to update, GUI is nice, all information is easy in a GANTT style.

Cons

Not available on a phone!!! Needs an app, some copy paste/duplicate features could be added. Should sync better to iCal and be updatable from iCal to RG.

Review Source: Capterra

  Response: Resource Guru, Resource Guru

Date: January 2018

January 2018

 

Hi Nil

Thanks for sharing your review of Resource Guru! I wanted to let you know that you can most definitely copy and paste in Resource Guru - just use SHIFT+drag. You'll find a demonstration of this and other handy tips in our Help Center here: https://help.resourceguruapp.com/customer/en/portal/topics/839971-little-tips/articles

I also wanted to let you know that dedicated mobile apps and two way calendar sync are firmly on our roadmap :)

Thanks again, and please don't be a stranger if there's anything we can do to help!
Kat

 

Nikki from Vets4Pets

January 2018

January 2018

A great way of organising your day

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

That you can easily move jobs around if they need to change and can book off holiday time and meeting time so that you don't overbook yourself.

Cons

The waiting time bit could be better if time is overbooked - doesn't allow for different lengths of working days.

Review Source: Capterra

  Response: Resource Guru, Resource Guru

Date: January 2018

January 2018

 

Hi Nikki,

Thanks for sharing your review of Resource Guru! I wanted to let you know that you can most definitely customise the availability of each of your resources on a daily basis - not every day has to have the same availability.

You can set resources normal availability (which is the availability which repeats on a weekly basis) and you can also create availability exceptions if you need to make a temporary change to someone's normal availability.

You might find this article on resource availability useful https://help.resourceguruapp.com/customer/portal/articles/2162590

I hope this helps, but please get in touch if you have any questions. We're always happy to help!

Thanks,
Kat

 

Martelli from Adams and Associates

January 2018

January 2018

It is very helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

It is very helpful. My co workers can easily know whether or not if I am in office or out in the field.

Pros

It keeps me organized and it is very helpful. It also informs my employers whether I am in office, or out in the field.

Review Source: Capterra
 

Christie from Xero
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

so easy and intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

I love using Resource Guru to schedule our team's time. It's so easy to learn and use. Being web-based, I can use it from anywhere, which is a major lpus.

Cons

I wish I could make tasks recurring, but that's not a major drawback. Also, it would be nice to be able to see more detail of each task without clicking into it. But in a way, it's simplicity is better than fancy functionality.

Review Source: Capterra
 

Andee from Access Communications

January 2018

January 2018

Resource Guru is an amazing tool for us! Special thanks for helping us restore our account.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
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Pros

I love that Resource Guru allows anyone with an ID to create a booking. this helps our Production team keep tabs on equipment / what is being used and what is not being used in an efficient manner. Customer Service has been outstanding & prompt. Even around the holiday season. Thanks again Guru and crew, you have an outstanding product and a fabulous support team. Special shout out to Kat who helped us out in a tight spot recently.

Review Source: Capterra
 

Felicia from MRM//MCCANN
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Hassle free, clear and concise. Easy to navigate.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

It is simple to use and easy to input requirements. Colour codes make it easier to identify the jobs that are completed.

Cons

The layout is quite messy when the hours input for resource is on waiting. It is difficult to identify which is your booking.

Review Source: Capterra
 

Lidija from Zero Six Consulting, LLC

December 2017

December 2017

Excellent. Love it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

This software is very easy to use. I like the new option with assigning a Project IDs. The email notifications are great as well. I also like that we can schedule sick days and vacations days.

Cons

I really wish this software would have a UNDO option. Sometimes instead of a copy I would drag and move the item from one person to another. Also, I like the notifications, but I wish we could schedule them to arrive at different time, not at midnight.

Review Source: Capterra
 

Nicky from Future Brand

December 2017

December 2017

Love it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

Allowing teams to view their resource. Planning projects from start to finish.

Pros

It's really easy to use. Editing, adding, removing, changing resources, projects is all really simple. The filter option allows you to view resources, teams.

Review Source: Capterra
 

Luke from Koozai

December 2017

December 2017

Time management made easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

The tool really makes time management easy and extremely visual. It does away with ugly excel spreadsheets and with a neat UX, it allows for easy time forecasting whilst also enabling you to easily keep on top of your time expenditure! I genuinely love this tool.

Along with the tool, where there are areas for improvement, the development team are happy to listen and actually make changes based on feedback! I've provided feedback with a couple of times and both have been integrated into future updates - this is a company that listens and constantly develops for the users' needs.

Cons

Very difficult to outline any main cons, as like I said above, any issues I've had with the tool historically, they've been resolved!

If I HAD to provide one, it'll be how the tool works across different devices. It's not especially mobile friendly...but that's me scraping the barrel for a con.

Review Source: Capterra
 

Steve from Dragonhead Consultancy Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

The entire team are there to make sure your experience with the product is easy and beneficial.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Support

Provided visibility and allowed tracking of the team members, contract end dates and the ability to generate accurate invoices for the customer

Pros

The product is easy to use and allows the administrator to manage teams, plan and review previous activities.
It can be used for recording or planning and gives a level of visibility that is lacking in a number of products.
Although the team are constantly looking at ways to improve the product, it never strays away from its core and prime functionality. Many products try to grow into a bigger, wider space and lose the key elements that attracted customers to the product in the first place.
A customer of ours was so impressed with the product that they too purchased it after seeing the value it afforded us.

Cons

It would be great if there was an App which could be opened rather than a web browser, although this is only a minor consideration with the number of browsers out there.

Review Source: Capterra
 

Maxine from The Learning Wave

November 2017

November 2017

Resource Guru provides visibility to the business and is an excellent tool for organisers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

After 4 years of trying to see 'at a glance' our resource pool and track time against projects, Resource Guru has become a valuable software asset

Cons

The pop up messages tend to be a nuisance and I would prefer it if they just faded away after a few minutes.

Review Source: Capterra
 

Fred from Liquid Consulting Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Our planning process has never been more effective and painless. It works like a charm.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Planning and scheduling efficiency. Ease of use, information is presented in easy to digest manner.

Pros

It is web based, easy to use, easy to deploy and maintain, extremely intuitive and practical, adding resources and projects is just a few clicks away. Visually representation of your staff weeks in advance is priceless.

Cons

If I had to mention something, on slower connections, it takes a couple of seconds to refresh, but that might not be entirely RG's fault.

Review Source: Capterra
 


November 2015

November 2015

Great product but no development

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Whilst it Guru is a promising, flexible and easy to use product it really is just bare bones at the moment and they have failed to deliver any additional functionality since launch despite increasing pricing.

The forums are filled with requests and suggestions for highly useful add-ons and improvements that always receive the same answer "It's on the road map but we are working on other aspects of development". However, there have been no new releases and even the highly anticipated Vacation and Leave function slated for October 2015 has not actually been delivered. In fact the only thing that has changed is a change in pricing model that has upped the cost of the product.

So, to conclude, even though Resource Guru has great potential the increased cost combined with a complete lack of development and capacity for integration make it a waste of time and money. Sad really because conceptually it is a fantastic product.

Review Source: GetApp

  Response: Resource Guru, Resource Guru

Date: November 2015

November 2015

 

Thanks for the review Ossian! While I understand your frustration at the low frequency of new feature releases recently I'd like to correct you on a few things. It's not true that we have failed to deliver anything since launch—for more information on our product updates you can go to the "Product Updates" section of our blog http://blog.resourceguruapp.com/category/product-updates/. We are sorry that our leave management feature is not yet live but it is a large and complex upgrade to Resource Guru and we want to ensure it is all perfect before we release it. We hate the idea of our users doing our testing for us.

Although we haven't directly integrated with any apps yet, we have developed webhooks (found in your account settings) which deliver realtime updates enabling you to create many DIY integrations using services like Zapier. We also have an advanced API (more details can be found at https://developers.resourceguruapp.com/). We want to wait until the product is slightly more evolved before we start working on integrations and the work we've done to date will put us in a very good position to do so when the time comes.

Lastly, I noticed that you only gave our customer support 2 stars. We pride ourselves on giving excellent customer support to all our customers and the team will be very disappointed to hear this. Apart from reading comments about features being on the roadmap (while you may find this frustrating, we are only trying to be honest and not make promises we can't keep), was there anything else about our customer service that you found inadequate?

Once again, thanks for the review and I hope we can bring a smile to your face in the future as we release more features.

 

Jane from Bankside Chambers

September 2015

September 2015

Wonderful system to have in the office

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I love the resource guru as it allows people to book their own meeting rooms when they need them. There is no possibility of double booking. It gives people their own password and access from anywhere. This is a huge bonus in our business.

Review Source: Capterra
 

Adam from asos

September 2015

September 2015

slight improvements

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Could do with an 'undo' function when making / moving bookings.

Needs ability to assign a colour to a project when creating one quickly in the drop down.

remover the 'dead end' at the end of the month or so in order to feely look at months ahead without having to load it..

Review Source: Capterra
 

Alex from Platform45

September 2015

September 2015

Resource Guru is absolutely indispensable

Ease-of-use

Product Quality

Customer Support

Ease-of-use
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Product Quality
Quality
Support

Resource Guru helps ups solve the most difficult challenge we face in our business: sheduling!

We are able to make snap scheduling decisions and re-allocate resources with ease because we have a perfect bird's eye view of who is working on what. Finding out what a specific team member is working on only takes a few seconds.

Making or editing a booking is super simple.

The reports are also a huge help for our billing calculations.

Review Source: Capterra
 
 
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