Resource Guru is a cloud-based resource scheduling application is suitable for organizations of all sizes.
Resource Guru enables booking and rescheduling through the calendar feature and a drag-and-drop scheduling tool. The Availability Bar calculates the amount of free time available for users, employees and other resources. In addition, the software allows users to highlight specific resources and projects for scanning and picking.
The Resource Management feature allows users to manage people, conference rooms, call lines and other resource and share it on a single coordinated calendar. Administrators can customize user access per each project’s requirements.
Resource Guru creates real-time reports to provide status information about the utilization of resources and free capacity. The software utilizes 256-bit SSL encryption for data transfer.
Jenni from TriTech
Specialty: High Tech
Employees number: 501-1,000 employees
Resource Guru can be free or at least Inexpensive depending on the plan you choose. Also when trying to get adoption the fact that it is very easy to learn is helpful.
Resource Guru does not integrate with Salesforce which would be helpful for syncing both future and completed activities.
Mark from MUTV - University of Missouri
Resource Guru has been fantastic to work with. They have always had excellent customer service, their product is easy to use, and the bills are on-time and consistent. At this point, Resource Guru is a staple program for our college TV station.
The only thing that I would change would be allowing for custom fields on resource checkouts as a standard. There is currently a large text box for any comments, but it would be great to have the ability to name and create one line text options if you use them for every checkout.
If you need solid tracking of resource materials, this is the best. The ability to upload photos, archive resources (i.e. take them out of rotation) and easily bring them back saves hundreds of hours a year in human capital tracking down "misplaced" equipment. As long as you are consistent with tracking all of your resources whenever they are used, expect a dramatic reduction in the amount of time spent locating resources.
Maxine from The Learning Wave
After 4 years of trying to see 'at a glance' our resource pool and track time against projects, Resource Guru has become a valuable software asset
The pop up messages tend to be a nuisance and I would prefer it if they just faded away after a few minutes.
Fred from Liquid Consulting Inc
Employees number: 11-50 employees
Planning and scheduling efficiency. Ease of use, information is presented in easy to digest manner.
It is web based, easy to use, easy to deploy and maintain, extremely intuitive and practical, adding resources and projects is just a few clicks away. Visually representation of your staff weeks in advance is priceless.
If I had to mention something, on slower connections, it takes a couple of seconds to refresh, but that might not be entirely RG's fault.
Whilst it Guru is a promising, flexible and easy to use product it really is just bare bones at the moment and they have failed to deliver any additional functionality since launch despite increasing pricing.
The forums are filled with requests and suggestions for highly useful add-ons and improvements that always receive the same answer "It's on the road map but we are working on other aspects of development". However, there have been no new releases and even the highly anticipated Vacation and Leave function slated for October 2015 has not actually been delivered. In fact the only thing that has changed is a change in pricing model that has upped the cost of the product.
So, to conclude, even though Resource Guru has great potential the increased cost combined with a complete lack of development and capacity for integration make it a waste of time and money. Sad really because conceptually it is a fantastic product.
Response: Resource Guru, Resource Guru
Date: November 2015
Thanks for the review Ossian! While I understand your frustration at the low frequency of new feature releases recently I'd like to correct you on a few things. It's not true that we have failed to deliver anything since launch—for more information on our product updates you can go to the "Product Updates" section of our blog http://blog.resourceguruapp.com/category/product-updates/. We are sorry that our leave management feature is not yet live but it is a large and complex upgrade to Resource Guru and we want to ensure it is all perfect before we release it. We hate the idea of our users doing our testing for us.
Although we haven't directly integrated with any apps yet, we have developed webhooks (found in your account settings) which deliver realtime updates enabling you to create many DIY integrations using services like Zapier. We also have an advanced API (more details can be found at https://developers.resourceguruapp.com/). We want to wait until the product is slightly more evolved before we start working on integrations and the work we've done to date will put us in a very good position to do so when the time comes.
Lastly, I noticed that you only gave our customer support 2 stars. We pride ourselves on giving excellent customer support to all our customers and the team will be very disappointed to hear this. Apart from reading comments about features being on the roadmap (while you may find this frustrating, we are only trying to be honest and not make promises we can't keep), was there anything else about our customer service that you found inadequate?
Once again, thanks for the review and I hope we can bring a smile to your face in the future as we release more features.
Jane from Bankside Chambers
I love the resource guru as it allows people to book their own meeting rooms when they need them. There is no possibility of double booking. It gives people their own password and access from anywhere. This is a huge bonus in our business.
Adam from asos
Could do with an 'undo' function when making / moving bookings.
Needs ability to assign a colour to a project when creating one quickly in the drop down.
remover the 'dead end' at the end of the month or so in order to feely look at months ahead without having to load it..
Alex from Platform45
Resource Guru helps ups solve the most difficult challenge we face in our business: sheduling!
We are able to make snap scheduling decisions and re-allocate resources with ease because we have a perfect bird's eye view of who is working on what. Finding out what a specific team member is working on only takes a few seconds.
Making or editing a booking is super simple.
The reports are also a huge help for our billing calculations.
Lily from SAATCHI & SAATCHI
It's a great app, super useful and efficient. The only slightly negative thing i comment on is the loading time when you have to go forward or back a month, sometimes this takes time and it'a a bit annoying you can't just keep scrolling past the months but apart form that it's all great!
Ann from Target McConnells
We've been using RG for over a year and it is great to work with. Easy, well designed and an excellent tool for our busy agency.
Used for reporting on current status of the work force as well as future planning for projects. The system is extremely easy to use and provides a great interface for managing resources. When screen sharing or meeting together, RG makes it simple to analyze which resources are available for which projects and determine who is over-booked. No training necessary and ready for complete use after just 30 minutes.
- Extremely simple (no training required)
- Easily accessible
- Resource management done right
- Gets costly after a few users
- Built-in reporting isn't great
- Minor UI/UX glitches that are annoying until you get used to them
Janet from The Jupiter Drawing Room (Cape Town)
With a little bit of playing around, it was easy to come to grips with how this app works.
You can easily see the availability of your resources over an extended period of time by department or by person.
The only thing that is a little frustrating for me is that it doesn't connect with diaries, which means I must manually capture any meetings that my resources have, but that's not a biggie.
The only thing I would recommend looking into is being able to print a report of jobs logged in the system per person over a specific period as I need to give details to my colleagues and currently the only way to do this is to screengrab what I need.
Otherwise, great scheduling tool.
Tré from The Loppist
Resource Guru has saved me a ton of time with team scheduling. Its intuitive interface and useful features make it really easy to get an overview of the projects that my team is currently working on, as well as to allocate upcoming project bookings to the right team member. It's hard to imagine going back to using a spreadsheet again after this..
Hayley from Brandwidth
Great user interface and it's so simple to use. The fact that it doesn't require any training is brilliant for us as we're so busy getting things done!
When I asked Stilwell about the best way for small businesses to use the solution, he said: by signing up and giving it a try. “I think Resource Guru is most effective when you invite resources to the solution,” he says. In that vein, consider this view my invitation for you to try out resource scheduling with Resource Guru. You will not regret it!
Josh from Solera, Inc.
Employees number: 5,001-10,000 employees
Martin from Y&R Group Switzerland
Employees number: 51-200 employees
Nick from Hard Medium Soft Ltd.
Employees number: 2-10 employees