All Resource Guru Reviews

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User Profile

Marina

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Great tool for resource planning

Overall, RG was a game-changer for us. Since we have implemented it, we got a better overview of our projects and became able to plan ahead and more long-term.

PROS

The product is very easy to use, intuitive, and fast. We love the ability to zoom in and out and have different views of our timeline.

CONS

What I (currently) miss most is the ability to quickly update the schedule. For example, to select multiple "tasks" for one employee and move them 1 or more days forward, in other words, to shift or postpone someone's entire schedule. We change schedules quite frequently so it would be easier for us to have this enabled. But I've heard that this would be possible down the road.

Reason for choosing Resource Guru

We wanted something specific for resource planning, not for task management, and the others we considered were more leaning toward task management.

Bill

Oil & Energy, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2021

Simple and to the point - Resource Gu does the one thing we need most, and it does it extremely well

It has been a significant enhancement o our workflow. Our prior use of our CRM system to do what Resource Guru does was costing us at least a full day per week. Now we get it all done in an hour our tow.

PROS

Simplicity and focus. Resource Guru solves one problem, a problem that is key to our business - which is project resource assignment and scheduling. It does it quickly, and easily. Our prior tool required us to understand a complex CRM system with multiple interrelated functions. Resource Guru gives us the availability, assignment and schedule tools we need to deliver our projects without needless overhead.

CONS

I would like more user defined fields when we assign a resource to a project. We assign a project sales phase type to each project, and we assign an individual billing rate to each resource, which can be different for each day of the project. We currently do that using a strict taxonomy in the "Notes" field and them use an Excel macro to parse that information out for sales and revue forecasting. While this doe take a bit of management and programming magic - it is still orders fo magnitude less complicated that it was previously when we managed this data in our CRM system. Having those filed would just make our lives all that much simpler.

Reason for choosing Resource Guru

Simplicity above all else - the other packages all had extra features we just did not need - we need availability, assignment, and schedule - that's all.

Reasons for switching to Resource Guru

OpenAir is way too complex for what we needed. We were spending more time than we had just managing resources.

Anonymous

11-50 employees

Used less than 6 months

Review Source: GetApp

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

Reviewed November 2015

Great product but no development

Whilst it Guru is a promising, flexible and easy to use product it really is just bare bones at the moment and they have failed to deliver any additional functionality since launch despite increasing pricing. The forums are filled with requests and suggestions for highly useful add-ons and improvements that always receive the same answer "It's on the road map but we are working on other aspects of development". However, there have been no new releases and even the highly anticipated Vacation and Leave function slated for October 2015 has not actually been delivered. In fact the only thing that has changed is a change in pricing model that has upped the cost of the product. So, to conclude, even though Resource Guru has great potential the increased cost combined with a complete lack of development and capacity for integration make it a waste of time and money. Sad really because conceptually it is a fantastic product.

Vendor Response

Thanks for the review Ossian! While I understand your frustration at the low frequency of new feature releases recently I'd like to correct you on a few things. It's not true that we have failed to deliver anything since launch—for more information on our product updates you can go to the "Product Updates" section of our blog http://blog.resourceguruapp.com/category/product-updates/. We are sorry that our leave management feature is not yet live but it is a large and complex upgrade to Resource Guru and we want to ensure it is all perfect before we release it. We hate the idea of our users doing our testing for us. Although we haven't directly integrated with any apps yet, we have developed webhooks (found in your account settings) which deliver realtime updates enabling you to create many DIY integrations using services like Zapier. We also have an advanced API (more details can be found at https://developers.resourceguruapp.com/). We want to wait until the product is slightly more evolved before we start working on integrations and the work we've done to date will put us in a very good position to do so when the time comes. Lastly, I noticed that you only gave our customer support 2 stars. We pride ourselves on giving excellent customer support to all our customers and the team will be very disappointed to hear this. Apart from reading comments about features being on the roadmap (while you may find this frustrating, we are only trying to be honest and not make promises we can't keep), was there anything else about our customer service that you found inadequate? Once again, thanks for the review and I hope we can bring a smile to your face in the future as we release more features.

Replied November 2015

Lisa

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed January 2024

Happy User

Overall, I am very happy. We used the tool for planning at my last employer. I recommended the tool to my new employer and introduced it.

PROS

Easy to use, everyone has access, good overview

CONS

Limited options for handling (for example no return button)

Isabella

Marketing and Advertising, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Extremely handy software, easy to use, visibly appealing, great to manage and schedule.

Positive, I do enjoy managing RG for our company. My company want us to migrate and start using the schedule planned for Office 365, but I had to push back and explain that this software is up to date, already does everything we need it too and Office 365 still has a long way to go before we can use it for what we want. It's safe to stick with RG that we know how to work, we know what it does and what i can't do and it works, no need to change something that isnt broken.

PROS

I like the appearance of the software - its clear, self explanatory, easy to navigate, see the bigger picture to jiggle schedule resource about, etc. I like how easy and quickly the support team are there to assist when needed. I like how it shows you who has booked what and the daily reminders via email of what is coming up, etc.

CONS

It isn't a negative but I would like to have a scheduling log, to see at what time and date did someone book a slot onto the schedule. I manage the Creative Studio, depending how many campaigns and the urgency in hitting these deadlines, I need to keep track of the entire departments availability, knowing when i can move things around in order to deliver last min projects. Only myself should have booking access, but I currently share it with Creative Directors, so they can schedule in my absence, but I can't see when they have booked them in so i can keep track. Is this something you could implement, please? Thanks,

Reason for choosing Resource Guru

Office 365 is still a very new software that requires lots of updates and features adding to it, that yourselves already provide.

Vendor Response

Hi Isabella Thanks for the great review - I'm so pleased to hear that you're enjoying Resource Guru :) I'm pleased to say that an activity log is very firmly on our roadmap, and I've made a note to contact you as soon as this is available. You can also keep up to date with new features by signing up to our Newsletter at the bottom of our homepage - https://resourceguruapp.com/ I hope this helps but please don't hesitate to reach out if there's ever anything we can do for you :) Happy scheduling! Kat

Replied November 2019

Marc

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Kudos

As a small, but growing organization, we were having trouble measuring how our creative resources were being allocated. Resource Guru quickly solved that problem.

PROS

The software was very easy to implement and even easier to use. The reports page provides a great, visual presentation of our creative department's utilization for the week. Until we started using the software, we were unable to track enough data to inform a successful creative resource meeting. Now we have visibility into the upcoming weeks which has significantly decreased our dependence on freelance talent.

CONS

The waiting list and overtime feature can be a little confusing. The hours don't get added to resource bookings and increase the utilization percentage. It would be great if the overtime hours pushed the utilization percentage over 100% to clearly highlight over-allocated resources.

Reason for choosing Resource Guru

Using Excel and Smartsheet required too much effort and the Project Managers would not be able to effectively track changes in resource allocations.

Vendor Response

Hi Marc Thanks for taking the time to share your review! I just wanted to touch base on your request for utilisation to show at more than 100%. It's not possible to book someone for more than 100% of their time - our booking clash warning system prevents this to help ensure you always meet your deadlines, and without burning out your team. But if you want to overbook resources, you can do this by adding bookings with overtime, and overtime hours will be itemised in the "Overtime" column on the Reports, so it's easy to see where your team are overstretched. I hope this helps to clarify things but please let us know if you ever have any questions - we're always very happy to help! Thanks, Kat

Replied November 2019

Leticia

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Resource Guru has been a game-changer for us

I love Resource Guru. It's the only thing that's shifted our capacity management into a new gear. By which I mean: No more trying to manage everything from a single calendar, complete visibility over workflow and appointments, and the ability to see at a glance how much time is available on any given day.

PROS

1. It doesn't try to do anything other than what it's best for 2. Calendar sync 3. Cost-effectiveness 4. Responsiveness of the support team (including on UX suggestions! Amazing.) 5. The little guru on the dashboard. Yeah it's cosmetic but it makes me feel good every time I log in. 6. Easy to set up and use.

CONS

The only things I really dislike a cosmetic and non-fatal. They are: 1. The inability to hit a "today" button to go back to today's date, and the thin scrollbars right and left 2. The fact that I have to literally click and drag events to create instances on non-consecutive days, rather than selecting dates.

Reason for choosing Resource Guru

Everything else is not just resource specific. Resource Guru is (ref comment about it just doing ONE thing and doing it extremely well). Plus the cost. Resource Guru is incredibly cost-effective for a micro team like ours, which runs almost entirely on subcontractors.

Reasons for switching to Resource Guru

It's just ineffective to manage capacity in a calendar OR a spreadsheet (which is what we were doing previously).

Vendor Response

Hi Leticia Thanks for the great feedback :) I hope you'll be pleased to learn that we definitely do have a "Today" button which takes you straight back to today's date. It's in the top left of the schedule, next to where you navigate between different months and years. I hope this helps! If there's anything else we can do for you please just let us know. Happy scheduling! Kat

Replied September 2019

Jon

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Useful too for transparency across teams

Any questions I had were answered clearly and quickly. They are very accommodating and the tool has improved over the last 6 months as well. It has helped us streamline utilization and project assignments.

PROS

I love how easy it is to see a view of availability across multiple team members at the same time. I love the ability to color coordinate projects for an easy view of some major projects across multiple team members. Also easy to allow others permission to log in and see their utilization as well.

CONS

I have to manually enter in recurring meetings. I have not mastered an easy way to automate getting our clients and projects into the tool. would be good to multi select projects as well to get them closed or cleaned up.

Reason for choosing Resource Guru

Chose Guru for the cost and ease of use and setup.

Vendor Response

Hi Jon Thanks for sharing your feedback - it's great to see you've given us 5 stars! You said you would like to import projects, and I wanted to let you know you can do this quickly using our Zapier integration, as shown here: https://blog.resourceguruapp.com/importing-projects-into-resource-guru-using-zapier/ I also wanted to mention that bulk editing and non-sequential repeat booking (i.e. a booking that repeats weekly/monthly) is very firmly on our roadmap. In the meantime you can use SHIFT+drag to copy bookings :) I hope this helps! If there's anything else we can do for you at any point, please just let us know. Thanks, Kat

Replied November 2019

Nyaradzo

Environmental Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

project manager

Am happy with it user friendly just some small changes then it will be supper good for us

PROS

Resource allocation, we were able to allocate resources and not clashing, also its necessary to see who is where and what is he doing.

CONS

Not able to add sub tasksnot able to close a task when done or track if its been done

Reason for choosing Resource Guru

the critical issue was allocating resources of which the Resource guru is excellent with

Reasons for switching to Resource Guru

Resource allocation

Harald

Management Consulting, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Easy to use calendar and resource management

Resource Guru is a great tool when you need to schedule multiple resources. It is easy to use, does not require any software installation and is a very good tool.

PROS

Easy to set up, use and implement. Great value for money and super customer support. Integrates with outlook.

CONS

Mobile solution could be better. It works fine, but could be improved.

Reason for choosing Resource Guru

Easy sharing of calendar, making it very easy to identify free resource and assign them to a task. No need to email meeting invites back and forth. Easy to include external resources. Good value for money.

Ben

Environmental Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2021

Great resourcing software. So easy to use.

Has helped immensely with staff resourcing and maximising utilisation.

PROS

The visual interface and ease to move (drag and drop) staff bookings around.

CONS

Not having a search feature within Projects field.

Reasons for switching to Resource Guru

Growth and needing a more adaptable and accessible tool.

Vendor Response

Hi Ben Thanks for sharing your feedback :) We do have plans to let you reorder your projects in future, but I'm afraid I can't give you an accurate release date for this just yet. In the meantime, you could put numbers at the start of your projects names in order to group them on the schedule. Please don't be a stranger if there's anything else we can do to help :) Happy scheduling! Michelle

Replied April 2021

Reshma

Public Relations and Communications, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2019

SM user

As mentioned I have implement RG to both my previous and current working places. Its easy and simple, no complications, not clumpy. I use RG on a daily basis to book my whole team's daily tasks.

PROS

Easy to use, simple for all team members. Looks visibly pleasing. I have implemented Resource Guru to my previous and current working places. Very good value for money.

CONS

Needs to have an action for users to click once they have completed the task. I have been waiting for this for a few years now. Still not very mobile friendly.

Reason for choosing Resource Guru

It was more beneficial for my team and how we work daily.

Kt

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Great piece of software

PROS

Really easy to use and UX friendly. Intuitive functionality and transparent scheduling. Constantly updating and developing functions which is great. Great customer service

CONS

No negatives to be honest it’s a better piece of resourcing software than I’ve ever used

Reasons for switching to Resource Guru

Resource Guru was more intuitive and functional

Marek

Financial Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Resource Guru Review

Overall, my experience with Resource Guru was positive. The platform provided an effective solution for resource management and scheduling, improving the efficiency and productivity of our team. The intuitive interface and scheduling features made it easy to allocate resources and track project progress. The platform's reliability and real-time updates ensured that everyone had access to the most up-to-date information. Although there were some limitations in terms of integrations, the overall experience with Resource Guru was excellent, empowering our team to effectively manage resources and deliver projects on time.

PROS

One of the aspects I liked most about Resource Guru was its user-friendly interface and intuitive scheduling features. The platform provided a seamless experience for managing and scheduling resources, allowing me to easily assign tasks, track availability, and monitor project timelines. The drag-and-drop functionality and clear visual representation of resource allocations made it simple to plan and allocate resources efficiently. Additionally, the real-time updates and notifications ensured that everyone on the team was well-informed and could adapt to any changes or conflicts quickly.

CONS

While Resource Guru had many positive features, one thing I liked least was the limited integration options with other project management tools. Although the platform offered some integrations with popular tools, there were instances where I needed to manually transfer data or reconcile information between different systems. It would be beneficial to have more seamless integrations with a broader range of project management and collaboration tools to streamline workflows and avoid duplicating efforts.

Timothy

Media Production, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2021

Intuitive and efficient resource management software

PROS

The best part about Resource Guru is the reporting system. Given how fuss-free the management tools are to use, the reporting system is the proverbial icing on the cake, as it aggregates all your available data in one easy to use panel. Not to mention, it is so intuitive to use and has such a remarkably low barrier to entry, that I onboarded all my team managers in a single day, and have never looked back.

CONS

Some parts of the UI look a bit dated, like the "adding resources" panel, but it's honestly not a big deal because you only use it once when adding your resources, and hardly touch it ever again. Other than that, changing the default working hours is a bit tedious, but again - do it once and you never need to adjust it again.

Vendor Response

Hi Timothy Thanks for sharing your review of Resource Guru :) I'm pleased to say that we have some enhancements planned for the Resources section, which I hope you'll be pleased to see when they're released! Can I suggest that you sign up for our newsletter in the footer of our homepage if you haven't already - http://resourceguruapp.com. That way we can keep you in the loop about new features and other news. If you have any other questions or feedback at any point, please don't be a stranger. We love to help and we're always keen to hear any feedback. Thanks! Kat

Replied September 2021

Patrick

Utilities, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Solved the Scheduling Problem

It has been an excellent experience. I brought resource guru to my current company after experiencing it as a project manager at another consulting firm.

PROS

The ability to filter, sort, and visualize resource assignments across 50+ individuals with a variety of technical abilities has helped remove a lot of the pain in managing geographical diverse field crews

CONS

I would like the ability to see 4-6 months on the screen at once. Instead of individual blocks for each day, I would like to see each block represent one week (a zoom out option). Some projects are 1-5 days, while a lot of assignments are 3+ months.

Reason for choosing Resource Guru

Deltek was great for accounting, but not user friendly when trying to play tetris with the schedule and 40-50 technicians.

Vendor Response

Hi Patrick Thanks for leaving your feedback! I'm pleased to say you can achieve viewing the Schedule in a weekly or monthly way is firmly on our roadmap. In the meantime I would advise you to try using the Browser zoom together with the zoomed in view in the Schedule: https://help.resourceguruapp.com/en/articles/2942101-zooming-in-and-out Depending on your browser, you will find the zoom in different locations but usually it's under the menu item "View" or you use the shortcut "Cmd" (Mac) / "Ctrl" (PC) and "+/-/0". I hope this helps but if there's anything else I can do to help please just let me know. Thanks, Michelle

Replied November 2021

Glenn

Civil Engineering, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Fantastic Tool

It's just great. It's made my role so much easier.

PROS

The ease of use. It's helped me create buy-in among other departments internally with regards to schedule-driven process, whilst enabling everyone to maintain a proactive view on our resourcing capabilities (which ultimately informs everything else from our commercial functions, employment plans, etc).

CONS

I'd maybe tidy-up the 'Project' and 'Clients' tabs a little bit. Maybe introduce some filters to help you search for groups of each? That's about my only complaint, and it's not a big one by any means.

Reasons for switching to Resource Guru

Ease of use and general functionality.

Vendor Response

Hi Glenn Thanks for taking the time to share your review! It's great to hear that Resource Guru has made your role so much easier :) I wanted to let you know that we have firm plans to release filtering in the Projects/Clients sections in future, so I'd recommend signing up to our newsletter in the footer of our homepage (https://resourceguruapp.com/) if you haven't already. That way we can keep you in the loop about new features and other news. I hope this helps :) Please don't be a stranger if you have any other questions or feedback at any point. Thanks! Kat

Replied June 2021

Markus

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2019

Ou daily challange for organising and planning multiple teams and projects

As already written before, we are managing several teams and projects with the tool. It is our main tool, to organise the day to day work and do long term planning. We build an interface into our financial tools, to have an automated process to align budgets with the planning!

PROS

We like the easy to use approach and the overall visibility Very important is the cooperation and management of a single resource with multiple people. To reduce the risk of double bookings or gaps...

CONS

There is very little what is not optimal. We are happy that overtime is possible now... but maybe a bit more reporting functionality would be good.. not as "extracts" more online! and if I could whish for something, the integration into JIRA is something we would need!

Vendor Response

Hi Markus Thanks for sharing your review of Resource Guru! I wanted to let you know that you can quickly and easily connect Resource Guru with Jira using our Zapier integration, and you don't need any programming skills to do this :) You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app And you can find the Resource Guru/Jira specific integration page just here: https://zapier.com/apps/jira/integrations/resource-guru Alternatively we also offer an API which you can use to create an integration if you have some programming capabilities at your end. You can find all of the API documentation via our Developer Center here https://app.resourceguruapp.com/developers/ I hope this helps! Please let me know if there's anything else I can do for you. I'm always happy to help! Thanks, Kat

Replied December 2019

Adile

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Resource scheduling never easier

It has make resourcing scheduling so much easier. Staff knows what they are supposed to be working on and managers can plan properly resources and understand conflicts or overtime required to complete projects on time.

PROS

It is a very easy tool to schedule resources. you can extend tasks across weeks, split tasks, duplicate tasks across different team members. It is visual and easy to use. It allow us to understand who is working on what projects. You can customise and filter resources by teams and you have a reporting tool where you can see by week how is your resource utilisation.

CONS

the Zoom -+ button will only show present week or next 6 weeks. It would be good if you can select how many weeks you want to see, between 1-6 weeks to visualise on the Schedule tab. sometimes when adding many tasks on a day for one resource, you create overtime unnecessarily it would be good to have a button/option to distribute same amount of time to all the tasks for a day, taking the amount of hours the resource works a day. Reporting- when reporting who is working on what project, it would be useful to have the percentages of time spent on each project.

Reason for choosing Resource Guru

value for money

Simon

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2021

Easy-to-use, convenient scheduling software

We schedule all our daily tasks with Resource Guru.

PROS

+ flexible scheduling features + clear and easily readable UI

CONS

- if a day has 8h30m available, and 8h15m are scheduled, and another task is added with a 30m length, it shows up as "30m on waiting list and 15m free" - in my opinion, it would make more sense to show up as "15m on waiting list and 0m free"

Vendor Response

Hi Simon Thanks for sharing your feedback with us :) When it comes to Overtime or Waiting list bookings, it isn't possible to have bookings partially on the waiting list as it would also be hard to display it on the Schedule. But in the meantime, you can add elastic overtime if needed, and drag the slider for overtime to 0 if the time should not be marked as overtime, but needs to extend availability. You can find more details in our help centre article here: https://help.resourceguruapp.com/en/articles/2942105-elastic-overtime I hope this helps to clarify things for you, but please let me know if you have any further questions and I'll be more than happy to help. Thanks, Michelle

Replied November 2021

User Profile

Steve

Verified reviewer

Financial Services, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2019

An adequate calendaring tool for resource management

We use Resource Guru to manage the utilization/booking of our research facilities. This works well for us as we have a small number of facilities we manage. I cannot offer a recommendation for/against this project for large numbers of resources (>10) as it might be cumbersome at that point. For our limited resource pool, it works well.

PROS

The interface is simple to use and understand with respect to resource availability and conflict. It serves its purpose well.

CONS

New feature rollout is buggy. When I switched between the "beta" ("new") experience back to the classic, I received a nagging email from the company telling me I had recently logged in using the "classic" experience and it would eventually be discontinued, and that I should try out the "new" experience. This product is basically a shared calendar, and while it offers reporting that is a hybrid somewhere between Microsoft Outlook and Project, it's a bit too pushy with respect to new features.

Vendor Response

Hi Steve Thanks for taking the time to share your thoughts on Resource Guru! I'm sorry that you felt our message regarding the new schedule was a bit pushy or potentially buggy. We needed to share this message because the old schedule will shortly be retired, and we didn't want people to be taken by surprise by that. As long as you click the cross to close the message, it won't reappear for you. I also wanted to take the opportunity to reassure you about the new schedule. It's a vast improvement on the old one - it's been completely rebuilt from the ground up to provide lightning fast scheduling, infinite scrolling, lots of enhancements including elastic overtime, and it's just as stable for incredibly large teams as it is for very small ones. I hope this helps, but if you have any other feedback or questions we'd love to hear from you! Thanks, Kat

Replied October 2019

Jaspal

Insurance, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2021

Excellent for viewing schedules

i can see the dept's schedules and plan booking

PROS

Easy to use and add important notes to as well

CONS

We have 16 trainers so would be good to view the schedules one one page without having to scroll up and down

Vendor Response

Hi Jaspal Thanks for sharing your review of Resource Guru! The number of resources you see on the page at once will depend partly on your screen resolution, and partly on how many bookings you have for each resource on individual days. The more bookings, the more space a resource will take up on your screen. You can help to show more resources by hiding your availability bars; here's a walkthrough you might find handy: https://help.resourceguruapp.com/en/articles/2942098-using-the-availability-bar It may also be worth noting that you can filter your resources, so you're only looking at relevant people. Here's a walkthrough showing you how: https://help.resourceguruapp.com/en/articles/2942088-filtering-resources I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help! Thanks, Kat

Replied December 2021

Alan

Design, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2021

A Helping Hand

Resource Guru is great really help keep on top managing your workflow.

PROS

Easy to use, helpfully displays list of tasks for the day and week. easy to amended if the work flow changes, and keep track of work done and what is lined up next.

CONS

The only con that comes to mind is that unless you have schedule open in Brower your are not notified is anything is add or removed on the day you are work.

Vendor Response

Hi Alan Thanks for sharing your feedback when you responded to the survey we recently sent you :) We have firm plans to release an enhanced notification system in future, but in the meantime if you'd like emails to be sent more frequently you could setup DIY notifications using our Zapier integration. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app I'm not sure which email client you use, but as an example, you can find the triggers and actions available between Resource Guru and Gmail here https://zapier.com/apps/gmail/integrations/resource-guru. I hope this helps, but please let me know if there's anything else we can do for you. I'm always happy to help! Thanks, Michelle

Replied March 2021

Angela

Research, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

My go-to tool for creative project planning

Resource Guru has helped me on my day to day, being able to plan and schedule projects easily for my team. The colour scheme makes it easy to, after a quick glance, know what projects are planned for the week and see who is working on what. The feature of 'split booking' is very hand as well.

PROS

Ease of use, highly customisable and visually appealing.

CONS

Something that could be added is the option of duplicating a scheduled project from one resource to another.

Vendor Response

Hi Angela Thanks for sharing your feedback with us :) I just wanted to let you know that you can quickly duplicate bookings from one resource to another by using SHIFT+drag, so there's no need to manually create bookings! You can find further details about it just here: https://help.resourceguruapp.com/en/articles/2942096-duplicate-or-copy-calendar-events I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help! Thanks, Michelle

Replied October 2021

Melissa

Marketing and Advertising, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2019

Easy to onboard and easier to use!

Resource Guru helps our agency see availability of resources to ensure we are allocating projects efficiently. Without it, we were running blindly and were hoping that team members would speak up when they were too busy or too idle. Now, we can see this ourselves (days in advance) and prevent talented employees from going unused.

PROS

- Color coding clients - Being able to manually adjust hours/availability per resource - Limiting permissions per user - Adding in when employees are OOO - Search feature to check skill sets and who has worked on which client before - Saving searches so we can quickly view groupings of employees

CONS

- I wish there was a way to search bookings for key words - It's unfortunate that this tool doesn't link up with our PM tool, Asana - There's no 'undo' button if you accidentally click and drag a booking unknowingly

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