Restaurant Systems Pro

RATING:

4.9

(57)

About Restaurant Systems Pro

Restaurant Systems Pro is a restaurant and workforce management solution, which assists businesses with pricing optimization, employee scheduling, sales forecasting and order creation, among other processes. Key features of Restaurant Systems Pro include a drag-and-drop interface, checklists, bank reconciliation and inventory management. It helps businesses create purchase orders, notify vendors, track employees' performance and calculate budgets from within a unified platform. Additionally, staff members can access training materials and swap shifts according to requirements. Restaurant Systems Pro facilitates integration with several third-party systems such as POSitouch, MICROS, Toast, Brink POS, QuickBooks Enterprise and more. The product is available on monthly s...

Restaurant Systems Pro Pricing

Three membership levels are available: Restaurant Scheduler Pro $99/mo, Winner Circle $399/mo, Accounting/Bookkeeping $999/mo. Please contact us for a price quote if you have more than one location. Pricing is per month. All memberships include unlimited users and unlimited web- and telephone-based technical support and user training.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

Restaurant Systems Pro labor systems

Restaurant Systems Pro Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Restaurant Systems Pro

1 - 5 of 57 Reviews

User Profile

Joshua

Verified reviewer

Restaurants, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Game Changer

RSP and their team have helped me look at my restaurant from a higher level. I now feel like I have the tools of a chain to help me run my independent restaurant. Their staff knows the industry in and out and their product shows it. If you're serious about running your restaurant you should take a hard look at Restaurant Systems Pro.

PROS

It's a full package. Inventory ties into purchasing, which ties in to daily sales and budgets. Scheduling ties into budgeting and daily sales. RSP has saved me tens, if not hundreds of thousands of dollars since we've implemented it. I can't imagine restaurant life without it.

CONS

RSP is up front about this. It takes a lot of work to set up. But any similar software would have the same requirements. For the most part though, once it's set up there is very little maintenance in this regard. Additionally, this becomes less of a barrier as they continue to roll out POS integration.

Forrest

Restaurants, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

This will make your restaurant work for you rather than against you

This software and company changed my business into one that works for me and really allows us to be efficient and more profitable.

PROS

This software gives you all the functional tools a modern restaurant needs to stay on top of recipe costs, labor, scheduling, and more.

CONS

It is a lot of work to get any system like this up and running and implemented. But they do have a team that can make this process much easier.

Reasons for switching to Restaurant Systems Pro

This is the entire tool box rather than just one tool.

Vendor Response

Thank you for your review, as nearly every system is available in the software we will continue to work on the ease of use.

Replied August 2020

Chris

Food & Beverages, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed August 2020

SMART Systems Pro Review

PROS

It’s pretty easy to use after some training. I’ve found it useful and most of the time easy to use once you’re used to how everything works. I do think it’s pretty organized and straight forward.

CONS

We just switched from micros to toast pos and haven’t ported the software yet.

Vendor Response

Thank you for the review! We always want to be there to support you and make sure you are getting the best service and the most out of the system.

Replied August 2020

Blaine

Restaurants, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

It’s all about Support!

PROS

It has been thought through. It is set up to assist w all areas of restaurant management and operation. But, more important, way more important, is the support. Online. On the phone. Email. If you are confused, there is always someone available to assist.

CONS

It does take some work to understand new systems.

Reasons for switching to Restaurant Systems Pro

The support. Also, RSP understands Marketing.

Vendor Response

Thank you, always happy to be of service to you!

Replied August 2020

Bernadette

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Beginner

While we are still not at 100% usage, I found by learning in chunks is better than trying to understand the concept. Still getting used to the change.

PROS

I can see the value once we get it to being routine. Like any change it's painful but I can see the payoff if we don't give up.

CONS

Big learning curve, trying to get staff to be at the same level of knowledge and to have buy in.

Reason for choosing Restaurant Systems Pro

Have been to classes in Phoenix and already had an idea what the end goal was.

Reasons for switching to Restaurant Systems Pro

We were entering data twice sometimes 3 times in different software. This streamlines the process to entering data once to see where the business stands in prime costs, budgets and recipe costing.