If you've used the Community Edition you have a glimpse of what you can do with it; the Enterprise edition adds a number of valuable features, especially with the management server for central control.The security tools options for working with LAPS and BitLocker have been a frequent time saver for our helpdesk.

Some of the upgrades/updates were a bit bumpier than ideal; none of them were debilitating, but the documentation could have better prepared for the issues.

Fantasitc. RCT has greatly improved our abiltiy to manage machines our environments. 10/10

Right Click Tools adds critical functionality to MECM and provides real time inforamation on assets in our environement. This is invaluable when we are working to remediate a critical vlunerability. We can quickly identify the assets that are vlunerable, or identify the machines that dont have a particular patch. Remote management features are probably the most valuable. Since the pandemic started the entire Department of FI$Cal has switched to work from home. Without RCT managing these assets would be almost impossible at the level we are doing now. RCT is a life saver.

Hard to find a feature I dont like about the software. The only thing, right now, Which support has been on the spot to try to find a resolution to, is that when using the System Information tool, If we need to remove software it only works if the software uninstall string is in the registry under uninstall. Some software like Firefox, doesn't register there, or software with specific uninstall programs located in the folder directory. It would be good if RCT could check the uninstall command from the application in MECM as well as checking the registry.

RTC brings some difficult to access tools to an easy to use menu system.

Haven't found any real show stoppers. RTC works well.

Before Right Click Tools, deploying, querying, gathering information from a client was a tedious task; data is scattered in multiple places and any action to resolve an issue would require going to another area in Configuration Manager.With Right click Tools, all the information is in one or two places, and simply by right clicking you can take steps to resolve issues such as re-running a Task Sequence, deploy applications to their PC via remote Software Center.

The best part of this software is the ease of setup and configuration. Many programs require a lot of time to set up, configure and deploy throughout the environment. Installation is a breeze, and it just works. It's a light weight addition to the Configuration Manager console, very little resource use. Hasn't crashed the console, very stable.

No real issues, in fact, the few issues I've come across their support was quick to respond to my query and resolve the issues.

It is a complementary tool to SCCM - once used, it's hard to move without this tool after that - so full license renewed every year.

Works seamlessly with SCCM - The most frequently used functions: Security Tools and System Information, general all function under "Client Action" Client Tools" Console Tools & "Security Tools". Managing over a thousand computers - many of these computers are shared, Delete Profiles, manage everything remotely - saves me time.

Recast Automation - Builder & Runner - reason - I don't understand. not enough tutorials available on the web on how to use these options.I suggest checking if below option is working properly: In System Information > Operating System > under "Console User" - not always show current active user. For review real status current active user - you need jump to "User Sessions".