Rippling

Rippling

4.88

(1657)

best for

  • Project Management
  • Best For All Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is Rippling?

Rippling makes it easy to manage your company's payroll, benefits, HR, and IT—all in one, modern platform. It brings all of your employee systems and data together and helps automate your busy work, such as onboarding. With Rippling, you can just click a button, and in 90 seconds set up a new hire’s payroll, health insurance, 401K, work computer, and third-party apps—like Slack, Zoom, and Office 365—100% online and paperlessly. What is Rippling? Rippling is an employee management platform designed to simplify HR operations and IT management. It gives companies a single place to manage payroll, benefits, employee devices, company apps, and more. How do you use Rippling? Rippling users access custom HR and IT modules from a web-based core interface. Using Rippling’s ... read more
Rippling Dashboard: Your employees home for their payroll, benefits, documents, devices, apps, and more.
Rippling Dashboard: Your employees home for their payroll, benefits, documents, devices, apps, and more.
Rippling Payroll: Run payroll in 90 seconds. Pay employees and contractors anywhere. File your taxes automatically.
Rippling Payroll: Run payroll in 90 seconds. Pay employees and contractors anywhere. File your taxes automatically.
Rippling Benefits Administration: Easily manage your people's Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits—all in one, online place.
Rippling Benefits Administration: Easily manage your people's Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits—all in one, online place.
Rippling Documents: Manage all of your employees' documents in one place from offer letters to I-9 verifications.
Rippling Documents: Manage all of your employees' documents in one place from offer letters to I-9 verifications.
Rippling Single Sign-On: Allows your employees to access all of their SaaS apps in 1-click, right from their Rippling dashboard.
Rippling Single Sign-On: Allows your employees to access all of their SaaS apps in 1-click, right from their Rippling dashboard.
Rippling Mobile Device Management: Easily buy, set up, secure, and manage your employees' computers and devices—100% remotely.
Rippling Mobile Device Management: Easily buy, set up, secure, and manage your employees' computers and devices—100% remotely.
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User Review Highlights

4.88

1,657 Reviews

5
1,528
4
88
3
12
2
8
1
14
5

Ease-of-use

out of 5
5

Customer Support

out of 5
5

Value for money

out of 5
5

Functionality

out of 5
  • icon"Everything I need to relate payroll, time off, insurance, is in the same application and its ease of use and navigation is outstanding."
  • icon"The ability to send over time off and have it documented. I also love the dashboard, the cleanness, and seeing team member updates is amazing."
  • icon"I love how easily accessible all of my payroll, benefits and apps are. The app is a great feature as well."
  • icon"Horrible Onboarding for someone who advocates themselves as an onboarding service."
  • icon"Probably more of our problem, but the birthdays are not up to date."
  • icon"The downside is just figuring out which ones to add in."

Read user reviews

How much does Rippling cost?

Starting price

$8.00 per month

Free trial

Available

Free version

Not Available

Which features does Rippling offer?

Top Rippling features and user ratings for each are:

Direct Deposit
4.9 (180)
Payroll Management
4.8 (315)
Online Benefits Enrollment
5.0 (104)
Benefits Management
4.8 (162)
Payroll Reporting
4.8 (161)
Onboarding
4.8 (212)
W-2 Preparation
4.8 (144)
Tax Compliance
4.7 (134)
Time Off Management
4.8 (168)
Compensation Management
4.8 (170)
Vacation/Leave Tracking
4.8 (101)
Self Service Portal
4.8 (198)
Employee Database
4.8 (360)
Time & Attendance
4.8 (150)

This data is sourced from real user reviews, to provide you with unbiased context from people who actually use Rippling.

How easy is Rippling to use and deploy?

Rippling supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android, Windows, Mac.

People who reviewed this software give it a 5 star rating for ease-of-use.

What do verified users say about Rippling

4.88/5 out of 1657 Reviews

Showing 1 - 5 of 1,650 reviews

Misty Marie

Company size: 51 - 200 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

November 2020

Rippling is Magical

User Profile

Samuel

Verified reviewer

Company size: 51-200 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Rippling Recommendation.

Job posting and candidate tracking.

Pros

Rippling automate HR management, onboarding and candidate management.

Cons

It was overwhelming to use the mobile app during initial stages.

User Profile

Derrick

Verified reviewer

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

May 2020

Rippling is fantastic! Best software product I’ve used in years

Fantastic. Everything from the implementation to our daily use, this has been one of the best product purchases I’ve ever made. Plus, my boss ([SENSITIVE CONTENT HIDDEN] ) absolutely loves Rippling and has even talked about it at our board meeting! Good stuff all around and I have recommended it to at least a dozen colleagues in my local market.

Pros

The automations, integrations, and ease of use are second to none. Important tasks (i.e. onboarding a new employee) used to take me an hour and a half to complete with our prior vendor (due to disconnected workflows, confusing product layout, etc) and it now takes me less than 10 min with Rippling. Transformational.

Cons

The only con i can point to is not being able to just call into a customer support number for important issues (to speak to a live person), but the support email is monitored regularly, so it definitely makes up for any negatives. They also recently instituted a Pod system to support issues and it has been a great experience. It also appears they have recently hired account managers, which tells me they continue to scale the organization and add the appropriate team members for additional support. Good stuff all around.

Reasons for choosing Rippling

Cost effectiveness, ease of use, flexibility on purchasing only the modules we need. Plus, we were able to bring our own benefits broker, which others don’t allow. We ended up switching to Rippling/NFP as our broker after a couple of months because their service and offerings are more robust than our prior relationship, but that was by our choice.

Reasons for switching to Rippling

Old school payroll systems don’t seem to be focused much on the end user, which results in a complicated product and a host of needless activities and obsolete work streams which waste valuable time and cause undue frustrations. Plus, Not only is Rippling a huge time saver, but also a money saver as well! We have substantially increased productivity while reducing costs by 20%. It was a no-brainer to make the switch.

Chris

Verified reviewer

Company size: 2-10 employees

Industry: Computer & Network Security

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

July 2022

Great step up from Quickbooks Online Payroll

It makes it easier to hire employees, run payroll on time everytime, deal with the payroll taxes and fillings, and do basic management of employee laptops.

Pros

We purchased this after getting frustrated with Intuit's online payroll and there being errors and the customer service being useless. In comparison the customer service at Rippling has been amazing, the onboarding was smooth - I was assigned a dedicated onboarding rep who met on Zoom with me to custom-tune the software to my needs. I love that this makes onboarding easy with workflows - collecting t-shirt size, upload profile photo, eSign contracts and training, etc. All the stuff a large company would do for under $2000 per year for a company of 10 people. It is a great value. Also the MDM of company laptops is great.

Cons

No MDM for mobile phones and Windows clients can be buggy, no Okta SSO integration, and support can take a day or two to get back to you sometimes. Honestly not many cons; the software is great for the price.

Reasons for choosing Rippling

It was cheaper and more geared towards small under 50 user businesses.

Reasons for switching to Rippling

Intuit has awful customer service, and their product would randomly quit running payroll and require a verification that would take sometimes 1-2 weeks. It messed up our direct deposit schedule and I had to fly back early from vacation once to get manual checks printed. Never had an issue with Rippling.

Randy

Company size: 2-10 employees

Industry: Accounting

Time used: Less than 6 months

Review Source

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

June 2022

Randy Cannon - Certified Public Accountant

We deeply regret having chosen Rippling as a payroll service provider for ourselves and some of our clients. Rippling seems to be more interested in the software itself (user interface) than in their main responsibilities which are to ensure that employees are paid, payroll tax deposits are submitted, and payroll reporting is completed accurately and in a timely manner. In those critical areas, Rippling failed miserably. We will be taking our own payroll and that of our clients back "in-house".

Pros

The user interface is okay, but when it involves something as important as paying employees and tax compliance, employers MUST be able to depend on payments & filings being done timely.

Cons

Payroll deposits (for state & federal unemployment taxes) were not made for a couple of quarters, plus the SUTA filing for Q1 of 2022 was not submitted at all. We discovered this after we began to receive notices from IRS and state taxing agencies. This is UNACCEPTABLE!

Reasons for switching to Rippling

We believed that it would free us up to do more substantive work for our clients (tax planning, business advisory services, etc.). Unfortunately it ended up costing us more time in the long run in correcting errors and responding to tax notices.

Showing 1 - 5 of 1,650 reviews

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