We have several different roles wanting to know where different projects/initiatives are at. Roadmunk gives the power to the product team to create a view of the roadmap for everyone. From swimlanes to gantt chart style roadmaps - it's great!

You can create many different "views" of your roadmap tailored for different audiences (C-level, developers, department managers, etc.) so they see what is relevant and important.

I wish it had a feature intake/request aspect to it, but it doesn't currently.

Best customer support from any company I have ever encountered. Their overall Product Management culture is also exemplary. I use Roadmunk not only for their awesome product but as a benchmark every day for our client support and product teams!

Ability to use Roadmunk as feature prioritization tool (and getting better!) and then automatically create beautiful and functional visualizations from same Item list. Terrific for communal efforts and exec/customer presentations.

Lack of font support (without having to use markup language) for Item Descriptions... needs better formatting control. Lack of ability to “create JPG etc” of Item list. Need for presentations of product feature list. (CSV export not helpful for this, sorry!)

The setup is fairly easy, but that also means there are not many features to explore atleast at a "starter" package

Their customer service is very upfront - starter package is of no use and there are no features in there - very hard upsell, and the number of features are not that great as compared to the competition. I was also told that this is a one-off call and they wont be supporting any 1:1 demos/discussions unless I pay more. By the ways I was invited to the call.

This tool achieves the ability for my team to be able to quickly update and manage the roadmap and create different views to address questions and needs of our company and clients. I really love this tool and all the options I have.

I love the ability to create roadmaps and views on the fly. I can update the data easily and create new views that address the needs of my business and help the teams I work with visualize the roadmap in different lenses. It's easy to use and the new sub-topic option is perfect for the types of complex products and feature sets we manage.

The only thing, which I hope is addressed in a future release, is the ability to view the sub-topics on the timeline view of the roadmaps in sub-lines that are linked instead of the current hover option. When printing and/or sharing, we need the ability to show those items on the timeline view in detail as well.