All Rocketlane Reviews

1-20 of 20 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Mohd

Verified reviewer

Human Resources, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Rocketlane - To the Moon!!!!!

PROS

The user experience of Rocketlane is one most fascinating thing about the product and also UI is one of the best that one would come across.

CONS

Nothing as of now since this is one of the best product that I have come across.

Pooja

Human Resources, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Best Application for Project Tracking

Overall experience with team really good, i think less than 1 week we did the implementation. Rocketlane team has also given training to team. Great job [SENSITIVE CONTENT]

PROS

There are various things which i liked in the application - Private space which i can use for actionable within team, same is not visible to client - Use this application to have conversation with client (chat tool too) - Easy to attach documents - Project also have sub task activities (Child -Parent relation) - Overall project status with delay activities - Reminders for the project (next and delayed task) - Play with % of completion with task and subtask and many more

CONS

Nothing as such but yes, i must say i wanted more charts and reports

Reason for choosing Rocketlane

Rocketlane able to cater our requirement and product is user friendly.

Naman

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Project tracking simplified than never before.

PROS

I use Rocketlane for customer onboarding, it helps me and my client have a clear visibility of the blockers and the milestones of the project.

CONS

Rocketlane does not have a social sign in feature yet and I also feel that the UI can be simplified to have a richer user experience.

Reasons for switching to Rocketlane

Rocketlane offered us a competitive price in comparison to Notion.

Jeff

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Great Tool for Client Onboarding

The team has been amazing to work with.

PROS

Rocketlane has all of the core features you would expect from an implementation provider, and then some. I especially like the Magic Link sign on process, and the ability to add Spaces, where you can collaborate further with users.

CONS

We are looking forward to further customization abilities with the platform.

Reason for choosing Rocketlane

easy end-user experience, and more client implementation features/functionality than others

Guirec

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

A powerful project management tool - ideal for SaaS OnBoarding projects

We are using Rocketlane to accelerate our customer's onBoarding projects and facilitate issue managements with existing clients.

PROS

I really like the Presenter mode, which allow me to show my customers what the project is going to look like, within a synthetic view. I also love the possibility to generate status reports directly from the tool, with a simple click & drop of recently completed or blocked tasks.

CONS

I use project phases for projects with clearly defined tasks but I'm currently missing the opportunity to define custom tags to easily build group of tasks later inside the Kanban board for example

Connor

Warehousing, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Preferred Onboarding Platform

PROS

We love using Rocketlane's external view of the project so we can share with our Customer and keep specific tasks internal vs external. Rocketlane allows us to control our branding and onboarding experience better than competitors.

CONS

Rocketlane is new to the scene and thus some of the features will be fresh and rusty. Transfering from Asana just took a little bit of getting used to you. They have a great Care team and resources which eliminate these concerns.

Mithun

Computer Software, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Standard & Useful Product

I had a very good experience so far by using Rocketlane. We use this product for Work Flow management in our organization and I'm very satisfied with the features available in Rocketlane which is very user friendly. I would like to call it - Simple but Powerful!

PROS

Overall, the whole product looks great according to the UI part and also very user friendly. Security-wise also Rockletlane is up to the mark

CONS

The part where we can attach documents can be improved.

Sajin

Information Technology and Services, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2021

Real-time user friendly tool for tracking and managing activities

PROS

Easy to use and visualize as per standards, real-time tracking and updating of data is possible. Friendly notifications and reminders can be enabled and reporting can be done.

CONS

Can be made more robust and drag and drop enabled.

Caroline

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Great collaboration with customers during onboarding

Overall experience is good. I think it´s a great tool to collaborate with the customer and give transparent overviews on status quo and remaining tasks. You can definitely see that it has just recently started because of missing features that would help us even more. But they add new features on a regular basis and we can always give feedback.

PROS

I very much enjoy the Status Updates which I use for our Weekly customer meetings. I also find the internal notes and tasks great so we can have all tasks in one - the ones the customer needs to know about and the ones that are just for us internally.

CONS

It´s still missing a few features. I would for example like to order tasks in the project board by drag and drop. This is not doable yet.

Aditya

Verified reviewer

Internet, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Rocketlane is NO RocketScience

Good, easy to use software.

PROS

Easy of use Customer Support Visibility for customers

CONS

Nothing really. It would be helpful to have a team for adoption of the software in the customers ecosystem.

DEEPESH

Computer Software, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Best Platfrom for Customer onboarding tracking and project tracking

Had made make life easy for me as a project manager, the repeated task can be automated with guidance and tracking. Also saves huge amount of time.

PROS

Ease of use, ready-made templates and documents make life easy of project manager, the repeated task can be automated with guidance and tracking.

CONS

None as such, roacketlane team is helping us with each step in case we get stuck somewhere either with a query, issue, or requirement enhancement.

Reason for choosing Rocketlane

It's more suitable and inclined towards Customer onboarding cycle and journey tracking with inclusion of project management tracking. Easy Colleabration of the external customer teams and internal teams is another go-to feature.

Tejaswini

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Rocketlane for Onboarding customer

It has been great so far and our customers love it

PROS

We really like how we can track documents, the status of tasks and communication in one place instead of using various tools

CONS

Everything is great so far. Sometimes when we have to change timelines for a task it is a little bit time consuming as we have to manually update the times for the subtasks

Reason for choosing Rocketlane

Rocketlane has been very useful to streamline the onboarding process. While we were doing the demo we could envision how we could use it to make our customer onboarding process more easy and detailed

Ganesha

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2021

Ganesha from Avysh

PROS

1) Project assignment 2) Sending mails for the pending work to do particular employee

CONS

internal team discussion tools like telegram, slack.

Pushkaraj

Financial Services, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Super Project Manager

It haas been a breezy affair handling projects, tracking tracks and engaging customers to have complete overview on the project with respect to timelines and other tasks aligned.

PROS

One stop solution to have complete overview on the projects aligned and the timelines prescribed. Really crisp and handy to use.

CONS

Rocketlane is definitely evolving. Nothing that seems missing but lil more automation would really make RL a super tool to use. Just nitpicking ,but timesheets can be more easy to fill in.

Huw

Logistics and Supply Chain, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2021

Great Onboarding/Implementation product

PROS

Easy to use, simple to set-up and a good team to deal with

CONS

It's a pretty new piece of kit and there's additional features being added regularly and right now there are some gaps but they're being filled quickly.

Reason for choosing Rocketlane

Suited our needs for our size of business

Emilia

Verified reviewer

Executive Office, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Project Management Platform for your Client Onboarding and More

The customization and client look and feel is highly favorable.

PROS

The onboarding program is rich and ensures you understand the product.

CONS

This question is should be optional. I am not sure I have one because the team is open to feedback.

Nick

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Great product which enables our onboarding teams to offer exceptional service

Rocketlane has enabled our business to take our onboarding process to the next level. Clients love the UI and the clear way it communicates project milestones.

PROS

The onboarding feature and reporting is very cool. I love the clear way in which you can assign tasks to internally and to clients

CONS

I haven't come across a negative yet for this platform

Saibharath

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT