All Rocketlane Reviews
1-20 of 20 Reviews
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Mohd
Verified reviewer
Human Resources, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Rocketlane - To the Moon!!!!!
The user experience of Rocketlane is one most fascinating thing about the product and also UI is one of the best that one would come across.
CONSNothing as of now since this is one of the best product that I have come across.
Pooja
Human Resources, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Best Application for Project Tracking
Overall experience with team really good, i think less than 1 week we did the implementation. Rocketlane team has also given training to team. Great job [SENSITIVE CONTENT]
PROSThere are various things which i liked in the application - Private space which i can use for actionable within team, same is not visible to client - Use this application to have conversation with client (chat tool too) - Easy to attach documents - Project also have sub task activities (Child -Parent relation) - Overall project status with delay activities - Reminders for the project (next and delayed task) - Play with % of completion with task and subtask and many more
CONSNothing as such but yes, i must say i wanted more charts and reports
Reason for choosing Rocketlane
Rocketlane able to cater our requirement and product is user friendly.
Naman
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Project tracking simplified than never before.
I use Rocketlane for customer onboarding, it helps me and my client have a clear visibility of the blockers and the milestones of the project.
CONSRocketlane does not have a social sign in feature yet and I also feel that the UI can be simplified to have a richer user experience.
Reasons for switching to Rocketlane
Rocketlane offered us a competitive price in comparison to Notion.
Jeff
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Great Tool for Client Onboarding
The team has been amazing to work with.
PROSRocketlane has all of the core features you would expect from an implementation provider, and then some. I especially like the Magic Link sign on process, and the ability to add Spaces, where you can collaborate further with users.
CONSWe are looking forward to further customization abilities with the platform.
Reason for choosing Rocketlane
easy end-user experience, and more client implementation features/functionality than others
Guirec
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
A powerful project management tool - ideal for SaaS OnBoarding projects
We are using Rocketlane to accelerate our customer's onBoarding projects and facilitate issue managements with existing clients.
PROSI really like the Presenter mode, which allow me to show my customers what the project is going to look like, within a synthetic view. I also love the possibility to generate status reports directly from the tool, with a simple click & drop of recently completed or blocked tasks.
CONSI use project phases for projects with clearly defined tasks but I'm currently missing the opportunity to define custom tags to easily build group of tasks later inside the Kanban board for example
Connor
Warehousing, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Preferred Onboarding Platform
We love using Rocketlane's external view of the project so we can share with our Customer and keep specific tasks internal vs external. Rocketlane allows us to control our branding and onboarding experience better than competitors.
CONSRocketlane is new to the scene and thus some of the features will be fresh and rusty. Transfering from Asana just took a little bit of getting used to you. They have a great Care team and resources which eliminate these concerns.
Mithun
Computer Software, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Standard & Useful Product
I had a very good experience so far by using Rocketlane. We use this product for Work Flow management in our organization and I'm very satisfied with the features available in Rocketlane which is very user friendly. I would like to call it - Simple but Powerful!
PROSOverall, the whole product looks great according to the UI part and also very user friendly. Security-wise also Rockletlane is up to the mark
CONSThe part where we can attach documents can be improved.
Sajin
Information Technology and Services, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2021
Real-time user friendly tool for tracking and managing activities
Easy to use and visualize as per standards, real-time tracking and updating of data is possible. Friendly notifications and reminders can be enabled and reporting can be done.
CONSCan be made more robust and drag and drop enabled.
Caroline
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Great collaboration with customers during onboarding
Overall experience is good. I think it´s a great tool to collaborate with the customer and give transparent overviews on status quo and remaining tasks. You can definitely see that it has just recently started because of missing features that would help us even more. But they add new features on a regular basis and we can always give feedback.
PROSI very much enjoy the Status Updates which I use for our Weekly customer meetings. I also find the internal notes and tasks great so we can have all tasks in one - the ones the customer needs to know about and the ones that are just for us internally.
CONSIt´s still missing a few features. I would for example like to order tasks in the project board by drag and drop. This is not doable yet.
Aditya
Verified reviewer
Internet, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Rocketlane is NO RocketScience
Good, easy to use software.
PROSEasy of use Customer Support Visibility for customers
CONSNothing really. It would be helpful to have a team for adoption of the software in the customers ecosystem.
DEEPESH
Computer Software, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Best Platfrom for Customer onboarding tracking and project tracking
Had made make life easy for me as a project manager, the repeated task can be automated with guidance and tracking. Also saves huge amount of time.
PROSEase of use, ready-made templates and documents make life easy of project manager, the repeated task can be automated with guidance and tracking.
CONSNone as such, roacketlane team is helping us with each step in case we get stuck somewhere either with a query, issue, or requirement enhancement.
Reason for choosing Rocketlane
It's more suitable and inclined towards Customer onboarding cycle and journey tracking with inclusion of project management tracking. Easy Colleabration of the external customer teams and internal teams is another go-to feature.
Tejaswini
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Rocketlane for Onboarding customer
It has been great so far and our customers love it
PROSWe really like how we can track documents, the status of tasks and communication in one place instead of using various tools
CONSEverything is great so far. Sometimes when we have to change timelines for a task it is a little bit time consuming as we have to manually update the times for the subtasks
Reason for choosing Rocketlane
Rocketlane has been very useful to streamline the onboarding process. While we were doing the demo we could envision how we could use it to make our customer onboarding process more easy and detailed
Ganesha
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Ganesha from Avysh
1) Project assignment 2) Sending mails for the pending work to do particular employee
CONSinternal team discussion tools like telegram, slack.
Pushkaraj
Financial Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Super Project Manager
It haas been a breezy affair handling projects, tracking tracks and engaging customers to have complete overview on the project with respect to timelines and other tasks aligned.
PROSOne stop solution to have complete overview on the projects aligned and the timelines prescribed. Really crisp and handy to use.
CONSRocketlane is definitely evolving. Nothing that seems missing but lil more automation would really make RL a super tool to use. Just nitpicking ,but timesheets can be more easy to fill in.
Huw
Logistics and Supply Chain, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Great Onboarding/Implementation product
Easy to use, simple to set-up and a good team to deal with
CONSIt's a pretty new piece of kit and there's additional features being added regularly and right now there are some gaps but they're being filled quickly.
Reason for choosing Rocketlane
Suited our needs for our size of business
Emilia
Verified reviewer
Executive Office, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Project Management Platform for your Client Onboarding and More
The customization and client look and feel is highly favorable.
PROSThe onboarding program is rich and ensures you understand the product.
CONSThis question is should be optional. I am not sure I have one because the team is open to feedback.
Nick
Computer Software, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great product which enables our onboarding teams to offer exceptional service
Rocketlane has enabled our business to take our onboarding process to the next level. Clients love the UI and the clear way it communicates project milestones.
PROSThe onboarding feature and reporting is very cool. I love the clear way in which you can assign tasks to internally and to clients
CONSI haven't come across a negative yet for this platform
Saibharath
Computer Software, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT