--- title: "Rocketlane Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Rocketlane. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Rocketlane is a good fit for you!" source_url: "https://www.softwareadvice.com/project-management/rocketlane-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / [Rocketlane](https://www.softwareadvice.com/customer-success/rocketlane-profile/) / Rocketlane Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/customer-success/rocketlane-profile/) Reviews [Alternatives](https://www.softwareadvice.com/customer-success/rocketlane-profile/alternatives/) # Rocketlane User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 128 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 94 reviews (73%) - 4 stars: 33 reviews (26%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The ability to customize templates and workflows saves a lot of time, making Rocketlane adaptable to different types of projects. - I also appreciate the detailed reporting and analytics, which provide valuable insights into project progress and help optimize workflows. - The intuitive UI is a game-changer, allowing teams to track projects, milestones, and tasks efficiently. ### Most mentioned cons - To add to this, the reminder emails they send do not link to the existing ticket or name it, so you have to log in to even know what issue they are referencing. When on client calls using "Presentation" mode, you cannot make any updates. - Sometimes the notifications can get a bit overwhelming, especially when there are a lot of tasks going on. - There is one thing i observed: when i am using the product on 2 tabs simultaneously, the project updates or changes i made in the first tab don't gets reflected on the second tab and i might end up losing the timesheet data which i have filled out. ## Rocketlane customer reviews Showing reviews 1-25 of 128 (page 1). ### Easy to use - Overall rating: 5/5 - Reviewer: Pablo C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and intuitive UI. Easiest way to track time toward tasks with google calendar integration. #### Cons Not many drag and drop features for ordering tasks #### Reasons for switching to Rocketlane Smartsheet was not a good fit for our business --- ### Lane Force - Overall rating: 5/5 - Reviewer: Camencia F. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered It has its comparisons with Scoro, however, they became one up when they added the AI feature. This was the best thing to ever happen to me and my time management. Not to mention I was able to cut my brainstorming sessions into a third. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Task management is automated and when combined with the new AI feature it produces projections. The security features programmed in it is awesome. #### Cons As soon as I discover such, I think it is safe to say we will hear about it here on Capterra. Until then, I have yet to discover dislike. #### Reasons for switching to Rocketlane Only because they integrated the new AI system, was I sold on this software. --- ### Effective and efficient tool - Overall rating: 5/5 - Reviewer: Dhiraj D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Overall i am very satisfied with it as it eases my life of assigning and completing projects/tasks effectively and timely. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ease of assigning tasks and following up with the clients. #### Cons It can be complex for new users. Navigating through its features and setting up projects might require a bit of time and effort. #### Reasons for switching to Rocketlane Due to cost and also it was very complicated for use. --- ### Simple to Use - Overall rating: 5/5 - Reviewer: Andy P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered The timesheet functionality in Rocketlane is both Intuitive and Simple to Use. It is flexible and can adapt to your business needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to record time into timesheets. This includes adding time to already submitted lines even when submitted. #### Cons It's difficult to leave a lengthy comment about what I don't like about Rocketlane because I do like Rocketlane #### Reasons for switching to Rocketlane iDocs was not at all intuitive and would lose data between saves --- ### Solution Architect - Overall rating: 4/5 - Reviewer: Jon L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Rocketlane has been an upgrade so far compared to the previous project tracking tool we were using. Makes my job easier #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Single source of truth for my notes. The ability to make notes internal only or customer facing. Getting better with it over time #### Cons Layout can be confusing at times. Sometimes it can be glitchy with time entries. Takes a decent amount of use to get the hang of it #### Reasons for switching to Rocketlane Too many duplicate projects in Vivun. Led to confusion --- ### Rocketlane working great for us - Overall rating: 5/5 - Reviewer: Romeo C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered The onboarding experience was great. Our team is up and running #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use for both users and administrators makes this a good product #### Cons It would be more ideal if there were better ways to tailor the customer view #### Reasons for switching to Rocketlane Jira was not that good. We needed a real PSA tool --- ### Solid Time Tracking Software and PM Tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Rocketlane has been the best all-in-one tool I've used for a services organization, despite some limitations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Rocketlane is easy and intuitive to use and offers a seamless connection from time tracking, project management, reporting, etc. #### Cons Some default functionality cannot be customized, which makes it challenging to report in meaningful ways and introduces the need to export data to run our reports. For example, we cannot change how quarters are defined; calendar quarters are the default, and we operate on a different cadence, but all reports in Rocketlane use that same definition. --- ### Fantastic platform for customer onboarding and implementation. - Overall rating: 5/5 - Reviewer: Bryce L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Overall Rocketlane has brought visibility to our projects both internally and with our customers. When we needed to update an automation behavior in Rocketlane, the team was very responsive and able to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer portal is a really fantastic feature that offers real time project visibility to customers. With the task assignment, it also items for which the customer is responsible. #### Cons We frequently work with other consultants, often across customer companies and projects. There is not a really straightforward way to invite these other consultants to participate in projects. The "partner" section of the software seems intended to handle this, but requires additional licensing expenses for people who often just need to be aware of what's going on in the project. --- ### Rocketlane helps us streamline our task prioritization - Overall rating: 5/5 - Reviewer: Tito Mari Francis E. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered It's working great for me and my team so far, it helps me prioritize my tasks that can lead to success through work completion #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It allows our team to streamline the monitoring of task progress and completion as well as which needs to be done, so we're prioritizing with the help of the tool #### Cons I hope it can better integrate with other calendar tools, for holidays and other organization calendar-based events of the organization --- ### Rocket Lane A wonderful tool - Powerful but extremely light at same time. - Overall rating: 5/5 - Reviewer: Kaushik R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Overall experience has been wonderful with RL. It assists me in doing my project tracking for both efforts and resources in a seamless manner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the ease of use for the time tracking and approval functions. This also integrates seamlessly with Salesforce for syncing up with the project FRAG status. #### Cons I think the reporting capabilities - number of the out of the box configurable reports can be increased. --- ### Efficient Customer Onboarding and Project Management Made Easy - Overall rating: 5/5 - Reviewer: Satyam S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rocketlane excels in streamlining customer onboarding and project management. The intuitive UI is a game-changer, allowing teams to track projects, milestones, and tasks efficiently. Its seamless collaboration features, including real-time document sharing and communication tools, ensure that teams are always aligned. I also appreciate the detailed reporting and analytics, which provide valuable insights into project progress and help optimize workflows. The ability to customize templates and workflows saves a lot of time, making Rocketlane adaptable to different types of projects. #### Cons While Rocketlane offers many great features, the learning curve for new users can be a bit steep, especially for those unfamiliar with project management tools. Some integrations with other platforms could be more robust, and occasional performance lags during heavy usage can slow down workflow. However, these are relatively minor issues compared to the overall benefits. --- ### SalesVista LOVES Rocketlane! - Overall rating: 5/5 - Reviewer: Matthew G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Amazing and definitely worth the money! Our team’s productivity has skyrocketed with the adoption of the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The drag and drop functionality within the project board helps provide a clean organized visual for task completion. #### Cons Hard to find a negative, but some of the UI calendar functionality could be improved aesthetically. #### Reasons for choosing Rocketlane Better demo and hands on consultative approach…they really listened and catered the product demos to our needs. --- ### A Really Well thought out tool - Overall rating: 5/5 - Reviewer: Sreeram K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Really good experience overall. Helped eliminate multiple different channels of communication and helped create a single source of truth. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros When I use Rocketlane, one of the things that strike me is how many of my use cases are always met. When I generally use any project management tool, they would always lack in certain features and it is not easy to build a tool like that as project management in itself is a fairly diverse area with certain checks that some folks would need to do. Rocketlane feels very customisable and one of my favorite parts of the tool is the ease of collaboration. Live chat and thread-like features help you coordinate better. We use it in onboarding and coordinating between multiple teams and also having a client-facing view is extremely tricky but Rocketlane does the job beautifully! I am also a big fan of the ability to integrate with other channels and the ability to be the single source of truth! #### Cons The UX initially was very confusing. It does take some learning curve to reach a flow state in the UX but i think that comes with the complexity of the product. --- ### Handing the customers' Go Live with ease - Overall rating: 5/5 - Reviewer: Anand S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Its been a very effective in handling my customers and their implementation experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most likeable thing about Rocketlane is the ease of use. It is simple to use but very powerful in terms of keeping the user focused on completing the right stages of implementation at the right time. #### Cons The least likeable thing used to be the slowness of loading the pages. But over the last 6 months it has improved considerably. --- ### Rocking Rocketlane - Overall rating: 5/5 - Reviewer: Robin R. - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered It's a complete project management tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The following are the key features : 1) Efficiency and time saving. 2) It's complete tool for project management. 3) Manage capacity column. 4) CSAT sections for the projects. 5) Customers friendly 6)Easy to use. #### Cons So if we select any pre build project template we cant re arrange its projects phases. --- ### Effective Task tracking - Overall rating: 5/5 - Reviewer: Shabnum Y. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, I feel platform is the best where I can track literally everything. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It helps me track the time I put on activities and also help me be on toes and work on deadlines. Also I can keep track of tasks that have been assigned to me. #### Cons The platform hangs up frequently and it takes time to put on my activities on the platform. --- ### Rocketlane is a great stakeholder management tool - Overall rating: 5/5 - Reviewer: Danny C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered It has been great having a tool which is simple to use yet very powerful. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being able to provide a place for external stakeholders to collaborate with internal stakeholders and still maintain a wall between them for sensitive items. #### Cons It took time to get accustomed to the layout. --- ### Just What a CSM Needs - Overall rating: 5/5 - Reviewer: David T. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered I love this tool! While there are definitely many different areas of improvement, I love the value that Rocketlane adds to my general daily work as a Success Manager who also handles client onboarding/implementation of the product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros All the relevant integrations that I need #### Cons Not all the integrations are at the level that I want out of them, but they are trending better. --- ### Excellent tool for managing projects - Overall rating: 5/5 - Reviewer: kanhai k. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered really good experience while managing the tasks and projects #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent tool for managing projects and also the resources. #### Cons There is nothing as such that I can mention. --- ### One Stop Solution - Overall rating: 4/5 - Reviewer: Susant P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its a stop solution for client onboarding, the collaboration between parties is pretty high. It also helps in storing all the project collaterals in one place. #### Cons Allow an option for the client to add a task. --- ### Usage of RocketLane | Good Experience - Overall rating: 5/5 - Reviewer: Nihar S. - Verified reviewer: Yes - Industry: Banking - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Overall Experience is good. Good for project tracking and tasks tracking , better visibility of ongoing task and projects #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Better Visibility of Ongoing Tasks and Projects - usable Dashboards and Reports. - Better Tracking and subtasks additions #### Cons - Gets laggy sometimes and changes are not visible sometimes. --- ### Great project management tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer collaboration features and the customization options. #### Cons Nothing up to this moment. Although, sometimes page needs a refresh to show changes made to a project --- ### Collaboration and Project Management - Overall rating: 5/5 - Reviewer: Ekta K. - Verified reviewer: Yes - Industry: Accounting - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Project Management perspective - very organized, help quickly onboard projects #### Cons Too many questions in the admin part which necessarily might not be available for a user who mostly onboards the projects. Hence creates delays --- ### Easy to manage tasks on multiple projects at a time - Overall rating: 5/5 - Reviewer: Kaustubh N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered My experience with Rocketlane has been positive. The user-friendly interface and robust features streamlined project management and collaboration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is highly convenient and user-friendly to employ this platform for project management and project tracking purposes. The intuitive user interface enhances the overall user experience, making it a seamless and efficient tool for overseeing and monitoring projects. #### Cons Customization options are somewhat limited thye can be improved. --- ### My Experience With Rocketlane - Overall rating: 5/5 - Reviewer: Salvatore B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It makes onboarding easy and also handled workflow management easy #### Cons It has considerably met our needs and no major flaws experienced. ## More reviews [Next reviews](https://www.softwareadvice.com/customer-success/rocketlane-profile/reviews/?page=2) --- Rocketlane Reviews, Pros and Cons - 2026 Software Advice