---
title: "Rooftop Software Reviews, Demo & Pricing - 2026"
description: "Review of Rooftop Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/project-management/rooftop-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Rooftop

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Overview

# Rooftop 2026: Benefits, Features & Pricing

Wondering if Rooftop is right for your organization?

Our Task Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Rooftop

4.4

[(11)](https://www.softwareadvice.com/project-management/rooftop-profile/#reviews)

Pricing

Starting at $49.00 per user per month

### About Rooftop

Rooftop is an all-in-one email management, team collaboration, and project management platform. This web-based solution is designed to streamline internal communication, task management, and customer support. Rooftop provides tools to increase team productivity, such as a shared email inbox, canned responses, intelligent search capabilities, automatic routing, reporting, and more.

Rooftop’s project management tool enables teams to collaboratively build custom workflows and client pipelines. It provides features for task assignment, scheduling, document management, and real-time communication. Additionally, the platform includes a built-in simple CRM tool that allows teams to easily manage and track customer information in order to streamline sales processes.

Pricing for Rooftop is billed per user, per month. Discounted pricing is available for annual plans. Support is provided via live chat, email, and an online knowledge base.

Wondering if Rooftop is right for your organization?

Our Task Management Software selection experts can help you in 15 minutes or less.

## Rooftop User Interface

## Popular Rooftop Alternatives

Main Product

Rooftop

4.4

[(11)](https://www.softwareadvice.com/project-management/rooftop-profile/#reviews)

Ratings Breakdown

-   4.36Ease of use
-   4.0Value for money
-   4.75Customer support
-   3.91Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[HoneyBook](https://www.softwareadvice.com/crm/honeybook-profile/)

4.7

[(687)](https://www.softwareadvice.com/crm/honeybook-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.61Value for money
-   4.66Customer support
-   4.54Functionality

Pricing

Starting at $36.00 per month

Get Price

Alternative Product

[Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

4.2

[(1002)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Ratings Breakdown

-   3.98Ease of use
-   4.16Value for money
-   3.97Customer support
-   4.28Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[monday.com AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/)

4.6

[(6097)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.28Value for money
-   4.43Customer support
-   4.46Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Airtable](https://www.softwareadvice.com/project-management/airtable-profile/)

4.6

[(2243)](https://www.softwareadvice.com/project-management/airtable-profile/reviews/)

Ratings Breakdown

-   4.45Ease of use
-   4.48Value for money
-   4.41Customer support
-   4.53Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[Agile CRM](https://www.softwareadvice.com/product/6827-Agile-CRM/)

4.1

[(525)](https://www.softwareadvice.com/product/6827-Agile-CRM/reviews/)

Ratings Breakdown

-   4.04Ease of use
-   4.13Value for money
-   3.95Customer support
-   4.11Functionality

Pricing

Available upon request

Get Price

## Rooftop Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Basic

$49.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Rooftop Features

-   Popular features found in Task Management
    
    Assignment Management
    
    Collaboration Tools
    
    Commenting/Notes
    
    Deadline Management
    
    Dependency Tracking
    
    Prioritization
    
    Project Tracking
    
    Resource Management
    
    Task Editing
    
    Time Tracking
    
    To-Do List
    
    Workflow Management
    
-   More features of Rooftop
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    AI Copilot
    
    Alerts/Notifications
    
    API
    
    Archiving & Retention
    
    Autoresponders
    
    Batch Communications
    
    Calendar Management
    
    Canned Responses
    
    Chat/Messaging
    
    Communication Management
    
    Contact Management
    
    Contract/License Management
    
    CRM
    
    Customer Database
    
    Customer History
    
    Customer Segmentation
    
    Customizable Fields
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Document Management
    
    Document Storage
    
    Email Distribution
    
    Email Management
    
    Email Monitoring
    
    Email Templates
    
    Email-to-Task Conversion
    
    Email Tracking
    
    Faculty/Staff Management
    
    File Management
    
    File Sharing
    
    Generative AI
    
    Inbox Management
    
    Inspection Management
    
    Interaction Tracking
    
    Lead Management
    
    Lease Management
    
    Maintenance Management
    
    @mentions
    
    Mobile Access
    
    Mobile App
    
    Multi-Channel Communication
    
    Multiple Projects
    
    Personalization
    
    Progress Reports
    
    Progress Tracking
    
    Project Planning
    
    Project Templates
    
    Project Time Tracking
    
    Project Workflow
    
    Property Database
    
    Queue Management
    
    Real-Time Analytics
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Updates
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Request Management
    
    Response Management
    
    Role-Based Permissions
    
    Routing
    
    Sales Pipeline Management
    
    Search/Filter
    
    Segmentation
    
    Service Request Management
    
    Shared Inboxes
    
    Signature Management
    
    SMS Messaging
    
    Spam Blocker
    
    Status Tracking
    
    Support Ticket Management
    
    Tagging
    
    Task Board View
    
    Task Management
    
    Task Planning
    
    Task Progress Tracking
    
    Task Scheduling
    
    Task Tagging
    
    Team Management
    
    Template Management
    
    Tenant Portal
    
    Third-Party Integrations
    
    Vacancy Management
    
    Vendor Management
    
    Whitelisting/Blacklisting
    
    Workflow Automation
    
    Work Order Management
    

## Rooftop User Reviews

## Rooftop customer ratings

- Overall rating: 4.4/5
- Total reviews: 11

### Rating distribution

- 5 stars: 5 reviews (45%)
- 4 stars: 5 reviews (45%)
- 3 stars: 1 reviews (9%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.4/5
- Value for money: 4/5
- Customer support: 4.8/5
- Functionality: 3.9/5

---

Have you used Rooftop and would like to share your experience with others?

### Collaboration email in an organized way

- Overall rating: 4/5
- Reviewer: James C.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2023
- Review source details: This review was submitted organically. No incentive was offered

Helped our team to develop an entire project, all in a home office.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Works via the web; no need to install programs, helps the team to work as a team through tasks; helps to organize the inbox in an effective way, creating filters and giving importance to real objectives

#### Cons

I believe it needs new integrations with other tools; Search tool is a bit slow, could be improved.

---

### Very pleased

- Overall rating: 5/5
- Reviewer: Preston P.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We have been able to bring our KPI of open topics from 30% down below 15% in less than one year after launching RoofTop in our After Sales Service department. I get contentious remarks from team members of the ease of use and remarks of 'how did we work before?'

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Improved proactive follow-up & productivity. More detailed analysis on closure delay of tasks & other details.

#### Cons

Speed of the internal search engine needs improvement. Mobile app functions can be improved with push notifications to function more like a mailbox for persons on the move. It would be nice to have a more After Sales Service approach with functions like machine ID tags & checklists for team members.

#### Reasons for choosing Rooftop

User Interface - easy to use and quick start up Local company with quick service support

#### Vendor response

Hi Preston, thank you so much for your review and for your precious feedback!

Replied May 2021

---

### Most of the options are really useful, this app allows a very professional customer support

- Overall rating: 3/5
- Reviewer: Louis S.
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 3/5

#### Pros

Clarity, the fact that any user can have access to all the email, and especially the attachements (this is very important in technical fields). The fact that anyone can answer the emails, this help us to have quick feedbacks and professional supports.

#### Cons

Waiting time when charging a discussion.

---

### Rooftop is savior for project collaboration

- Overall rating: 4/5
- Reviewer: Musliah R.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

It has it pro and cons, but overall, it helped us with our project in the communication and collaboration aspect without fail.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Helped me and my coworker manage our projects and tasks with Rooftop's aid. Conferencing and a communication system are essential features for a collaborative project, and they has both built-in. It makes it easier for us to contact one another.

#### Cons

It was challenging to use this software since it requires a steady connection to the internet to download all of the necessary materials. The emailing services on my smartphone also constantly malfunction whenever I attempt to modify the template.

---

### Rooftop Software Review: Streamline Operations and Improve Communication

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Cloud-based platform that offers project management and field service management solutions.Specifically designed for businesses that provide services such as HVAC, plumbing, electrical, and other home and commercial maintenance services.User-friendly interface that allows technicians to access job details and customer information from their mobile devices while in the field.Real-time updates on job status, inventory levels, and other metrics.Helps automate manual processes and improve communication between technicians and customers.Offers a free trial period for users to test the software before committing.

#### Cons

May not be suitable for businesses outside of the home and commercial maintenance services industry.Limited customization options may not meet the specific needs of all businesses.Some features may require additional setup and configuration, which can be time-consuming.May not be cost-effective for small businesses or individual service professionals.

---

### Rooftop, Is it for you?

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Warehousing
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

This was one of our first experiences with this type of software. overall we were happy with this choice and it taught us a lot about what we needed so we were able to increase our workflow and keep everyone up to speed.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Functionality: 4/5

#### Pros

All liked that I could see all of my email accounts in one simple application. I like how you can set it up so every time you send an email to a particular client you can also automatically send it internally to only the people you need it to go to without all that cc and bcc. That really helped to streamline our flow of information.

#### Cons

It can be a little slow to load and I would like it to have more mobile function

---

### Mon quotidien a changé

- Overall rating: 4/5
- Reviewer: Linda E.
- Verified reviewer: Yes
- Industry: Machinery
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Expérience plus que positive vu que mon travail au quotidien a largement été améliorer grâce à Rooftop

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

L'utilisation de Rooftop dans le département de service après-vente dont je fais partie a radicalement changé mon travail au quotidien: rapidité, amélioration du suivi des dossiers, clarté. Mon travail a largement gagné en efficacité. L'interface est conviviale et facile à utiliser

#### Cons

Le chargement de certaines tâches est parfois lent dû probablement à la quantité d'information à charger.

---

### Bon outil

- Overall rating: 5/5
- Reviewer: Mohamed H.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Mais en générale il fonctionne très bien , et très pratique pour gérer des emails

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

simplicité, efficacité. bon support technique

#### Cons

petit bug parfois , après les mises a jour parfois il y a des données ou choses manquante

---

### Overall it is quite useful, but sometime it maybe quite slow.

- Overall rating: 5/5
- Reviewer: Sean Y.
- Verified reviewer: Yes
- Industry: Machinery
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

No comment from me, it is very useful overall

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The product is easy to use and the most important, me and my colleague will able to look at the same topic while we are having discussion.

#### Cons

Some time it might very slow in terms of loading

---

### Great tool to capture every step of the journey

- Overall rating: 4/5
- Reviewer: Chris H.
- Verified reviewer: Yes
- Industry: Machinery
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Ability to track interactions with clients and quickly revert to previous discussions or promises.

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 3/5

#### Pros

One location to stare and document your daily interaction with clients

#### Cons

Find that the dates do not reflect properly when making changes.

---

Showing 1 - 10 of 11 Reviews

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