All Schedule it Reviews
1-25 of 33 Reviews
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Andy
Verified reviewer
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great, simple solution.
Has improved our whole management of how we plan and resource our operational business. Providing real-time visibility which in a very reactive business, is essential to meet our customers needs.
PROSEasy of use. "does exactly what is says on the tin".
CONSNone, the software is very easy to use. We have a number of inexperienced tech users, who use this with ease.
Cliff
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Our Focus point
ScheduleIt is like a box of building bricks - you have the component parts and it is up to you how you configure the system to provide the desktop view that suits your needs. We very quickly decided on a layout and set up templates for our various types of jobs which are easy to identify on our calendar. The multi-tier access permissions has allowed us to set up the system so that our engineers can only see what we want them to see, with office staff having access to all information. It is all about flexibility and that is where Schedule it excels - if you cannot set up a feature that you want, the support services will help you out - we have found them to be second to none. Schedule it is our focus point that we all refer to for our engineer scheduling needs.
PROSOur engineers always know what job they should be doing through the use of the Schedule it App on their mobile devices; the integration with Google maps provides them with directions to the job. For our coordinators and office users, the ease of adding jobs with associated notes and the speedy updating of the data is really appreciated.
CONSThere isn't anything that we particularly dislike about this software.
Reason for choosing Schedule it
We felt that Schedule it was more flexible with its potential presentation options.
Jennifer
Media Production, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2021
Scheduleit for Scheduluer
For a small business this was an essential tool, as we grew we felt there were better options for our specific industry generating more data
PROSI like the simplicity of it more than anything, it is very easy to use
CONSTo get the detailed reports out we found there are better more through softwares out there
Hannah
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Works for us!
Good, never had any major issues, any small blips are dealt with quickly
PROSFuture planning, easy to move bookings, cost effective
CONSthere are probably lots of features that we don't use. Maybe a call to run through / discuss what area's might help our business. The app isn't so clear but rarely use it
Reason for choosing Schedule it
best for us at the time
Royce
Media Production, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Timeline view, Customer Service and feataures
they have been patient with me, informative with their responses, quick to help where they can, willing to improve your experience if you know what to ask for. best to ask and see if they can do it or find a better way to do it. (ask about quick keys)
PROSI like seeing the 200+ calendars in timeline view. There are very few competitors that do it with the level of detail that we needed. They are very quick to respond to queries. all interaction is within the app so no lost emails, no need to verify who you are since its in the app and quick to identify what the issue is. If the timezones are in line, they fix things almost instantly. Like magic
CONSThe reporting can be a little bit advanced for the untrained user. Once you get your head around how it works, with some creative planning it can produce some great results. we use it for Crew Availability Lists. Job Sheet creation for existing resources and soon we will attempt to get it create CV information creation to give to crew who would like a list of the projects they have worked on. With that said, We had issues and they looked at the report and fixed the problem. Yet again, like magic.There is a double filter that i have not yet mastered. but with 2 months usage i am abut 85% confident i am getting the output that i need. which is pretty good considoring I dont have a background in this type of software.
Reason for choosing Schedule it
Service!!! layout of the timeline and an out of the box solution with minimal tweaks. this is our experience. your use case may require something different.
Tina
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Scheduling made easy
When we first started using ScheduleIT, we asked for some changes to be made. Some were changed fairly quickly, whilst others took a little time. Contact was made during each request and the whole process was easy to co-ordinate.
PROSThere is a history of every change made to an appointment and includes who made the change/s.
CONSOn the mobile version, week numbers do not appear.
Reasons for switching to Schedule it
Using an Excel spreadsheet to diarise work was very difficult. We could not track changes and appointments could be easily lost.
Nichole
Biotechnology, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2021
Schedule It: A MUST HAVE
It is a great way to track room usage; if a room is available; where and what employees are doing for the day.
PROSThe integration of this product was so easy and everyone at the company can use it with ease.
CONSI don't like having to double filter everything.
Reasons for switching to Schedule it
Did not have enough features and not doable for the entire company
Randa
Airlines/Aviation, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Customer Support
Thus far fantastic. the potential for this software to give us the ability to enhance our business model is very evident.
PROSTHE CUSTOMER SERVICE IS FANTASTIC!! The software is easy to use once you start to use it. View; the visual ascetics of the product are wonderful when you customize it for your organization. So easy to schedule an event, add or deduct resources from it and the ability to build templates for reoccurring events. [SENSITIVE CONTENT HIDDEN] the two of you have very fantastic with your support through our software selection phase and the effort that you have put into helping me to understand aspect of the software that evaded me has been fantastic. We are looking forward to many years of business with Scheduleit.
CONSIt takes some time to learn to customize reports....but again we are still learning
Reason for choosing Schedule it
The evaluation resulted in the selection of Scheduleit.com. This company was chosen as it was the best fit for our requirements, ease of use, visual presentation of data, at the best price. With this system we will have the ability to build templates for each course that we offer and when a class is scheduled, it is a matter of dragging and dropping the class template on a date range. Once a class is scheduled, each of our business unit can drag and drop the required assets and personnel to fill the requirements for the class. If for some reason the dates of the class are changed its just a matter of dragging and dropping the class on the new date range and any double booking of assets or personnel will be immediately identified. With the proper filters applied all required data is available and this information can be data mined to create a report or graphic chart format. The software can be simply programed to automatically notify any personnel affected by changes to a scheduled class whether it is an asset, date or personnel change
Paul
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Using Scheduleit in a Training Organisation
A great way to ensure that communication with tutors and other stakeholders is up to date and correct.
PROSThis web based app is an excellent way for us to keep track of Tutors, Training Rooms and resources. We use a variety of freelance tutors and run our courses in a variety of venues for lots of different clients. This tool allows the tutors to have an ICS calendar on their phones to keep track of their training schedule, which is great news when there are a lot of changes and requests. Schedulit also has great reporting features for us to run our invoices for completed courses, and to ensure that our tutors get paid correctly.
CONSThe only draw back is the relatively recent reduction in the number of ICS calendar files available. This reduces the amount of tutors we can sync with. Schedulit have also reduced the number of reports available, but both these features can be unlocked if paid for.
Vendor Response
Hello Paul, Thank you for great your review. We read your comments about reduced reports and ICS with some confusion as there has not been and never will be any reductions. Please contact our support team so they can help ensure you have full access.
Replied February 2021
Ethel
Utilities, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
ScheduleIT is flexible for detailed (micro) scheduling of any type of project event
This solves the problem of stakeholder engagement around detailed training planning, this feeds into overall program planning and with the flexibility it can be suited to any project or any part of a project e.g. rostered staff, office staff training, deployment schedule etc. As long as you have an event and can assocaite that with resources (people, place, technology, materials etc) you can do detailed flexible (drag and drop) planning and take the output to Excel. You can also share content easily with stakeholders using Calendar view for engagement, approval, integrated demand planning etc. For me it is an all-in-one tool.
PROSFlexibility to capture the data I need easily and this data is different for each client I make most use of calendar views and filters for engagement of stakeholders around detailed weekly schedules for training rollout Drag and drop allows for easy planning as part of stakeholder discussions
CONSWhen capturing screen views / images of of calendars, you are unable to limit what you capture to a specifed date range e.g. 1st of month to last day of month, but I work around that with the captured image. I have not found any adverse stakeholde feedback on this but I have to do the work with the captured image to block out the unwanted dates.
Reason for choosing Schedule it
Flexible all-in-one toolthat will remain a staple in my consulting toolkit
Vendor Response
Thank you Ethel for your great review. Please contact us so we can help you choose any date rage you wish for your export and screen views.
Replied May 2021
LAURIE
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
The Perfect Scheduling Software
We have been able to have all of our instructional staff receive notifications, a master calendar to view, and double booking of instructors and rooms have stopped. We also are currently working on building a lab material resource. I am confident that this will be advantageous to our instructional staff.
PROSThe ability to have an instant email be sent to a resource. Our resource is an instructor. They will not be double booked and they know when they are scheduled for a class immediately.
CONSThe report feature was very confusing. I did not understand the directions. I was able to talk with customer service and they helped me with the reports. Super easy once you understand the way they are generated.
Reasons for switching to Schedule it
The ability to have all the resources tracked and have multiple staff that can access for payroll, tracking hours, classroom availability, test tracking was key to what we were looking for.
Daniel
Mechanical or Industrial Engineering, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Effective Team Management
Overall the software has save us a considerable amount of time and given extended members of the team clear visibility of their timetable.
PROSThe software gives us a clear visual timeline of all our service engineers and resources. Changing the tasks is very easy with the drag and drop function which saves us a considerable amount of time over the old Excel planner we used to use.
CONSThe licences are NOT floating licences and are locked on a first come first served basis, Fully understand the requirement as a business model but when we have a large team and higher management will not invest in a licence for all users this can be problematic.
Julie
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
No More Double Bookings!
We use it for planning training and consultancy on our calendar to fit in with our staffs timetables. We would be lost without it.
PROSI love how easy it is to reschedule an event by dropping and dragging and this takes all the associated elements of the event with it. It also lets me know if someone will be double booked on a date selected. I can store lots of information in the events notes to remind trainers on additional topics to be covered attendees emails contact numbers etc...
CONSI'm sure I don't make use of all the features but so far there's nothing I do not like about the software.
Adele
Professional Training & Coaching, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Phoenix Industrial Training & Design Ltd
My overall experience with Schedule it has been a good one - Staff are very helpful with queries and I honestly would not be able to function now without this software!
PROSIt is extremely helpful and easy to use but I am massively under utilising it.
CONSThe way Location and Colours pops up every time I have filled in a field asking me if I want to learn about location etc.
Vendor Response
Thank you Adele for your review and great feedback. Locations can be set automatically from your customers details, but if you do want to type it manually, and you see the message about why you shouldn't, just tick the box "Dont Show this again" and you wont see that message any more. Sorry for the confusion, and great to hear you could not function without our software. Mark
Replied January 2022
Daniel
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Great product
improves time keeping a lost time between jobs
PROSeasy to use and access. New features added still keeps ease of use so the core programme stays the same. Some others you have to learn all over again everytime an update is added
CONSCould do with a search facility to find historic bookings faster
Vendor Response
Thank you Daniel for your review. You can use the List View to see instantly all historical bookings for any client or engineer. Contact us so we can help.
Replied May 2021
Robyn
Oil & Energy, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Ease of Use
We are very satisfied with the overall ease of the software and the customer service, all of our questions are replied to promptly and all problems that have popped up have always been solved.
PROSWhat our office likes most about the software is its ease of use, it is not complicated to create resources, and the scheduling of the resources. The Software is very user friendly.
CONSThe least we like about the software is the cost of it.
Darryl
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2022
Simple and easy to use scheduling tool
Can see which colleague is on which site and who is available/unavailable.
PROSEasy to use and sync'd to MS Outlook calendar.
CONSPast appointments do not sync with Outlook. Need to keep a record.
Reasons for switching to Schedule it
scheduleit can be used globally for all our colleagues in different countries.
Vendor Response
Hi Darryl, Thank you for your great feedback and review. Please contact us so we can guide you on syncing your past appointments to Outlook
Replied March 2022
Dean
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Perfect tool to assist with planning
The benfits are we can see jobs book them in & others in company can see what others are doing.
PROSEase of use with capability to adjust jobs
CONSwe have 24 tilers would be good if could see all on one page
Vendor Response
Thank you for your great review. You can use the Layout settings to customize your view to fit all your tilers on one page. Contact our support team if you need any help.
Replied August 2022