--- title: "Slack Software Reviews, Demo & Pricing - 2026" description: "Review of Slack Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/project-management/slack-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Content Collaboration Software](https://www.softwareadvice.com/content-collaboration/) / Slack Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/remote-support/slack-profile/alternatives/) # Slack Review From $8.75-$15/month Free version 30-day free trial 4 plans Wondering if Slack is right for your organization? Our Content Collaboration Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Slack 4.7 [(24199)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Pricing Starting at $8.75 per user per month ### About Slack Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics. Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues. Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop. Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android. Wondering if Slack is right for your organization? Our Content Collaboration Software selection experts can help you in 15 minutes or less. ## Slack User Interface ## Popular Slack Alternatives Main Product Slack 4.7 [(24199)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/) 4.5 [(11153)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.44Value for money - 4.24Customer support - 4.40Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5311)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17703)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Google Meet](https://www.softwareadvice.com/voip/google-meet-profile/) 4.5 [(12173)](https://www.softwareadvice.com/voip/google-meet-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.63Value for money - 4.29Customer support - 4.32Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Basecamp](https://www.softwareadvice.com/project-management/basecamp-profile/) 4.4 [(14444)](https://www.softwareadvice.com/project-management/basecamp-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.23Value for money - 4.30Customer support - 4.20Functionality Pricing Starting at $15.00 per month Get Price ## Slack Pros and Cons We analyzed 24,199 verified reviews for Slack to find out what actual users really think. Select to learn more Streamlined Project Collaboration Slack supports collaboration with channels for projects, real-time updates, file sharing, and integrations with tools like Jira and Confluence. Teams can coordinate tasks, share resources, and communicate across departments or organizations, enhancing productivity and transparency. Centralized Team Messaging Tools Slack organizes team conversations into channels, threads, and direct messages, making it easy to share ideas, files, and updates. Integrations with other apps and features like pinning, tagging, and search help teams communicate efficiently and keep discussions focused. Intuitive Interface And Setup Slack's user-friendly design makes onboarding and daily use straightforward for individuals and teams. Navigation is simple, setup is quick, and features like guest access, huddles, and integrations are easy to manage, even for those new to collaboration platforms. Notification Overload And Delays Slack notifications can quickly become overwhelming, especially in large teams or active channels. Users often struggle with delayed alerts, missed messages, and limited customization options, making it hard to stay focused and keep track of important updates. Limited Free Plan And High Cost Slack's free version restricts message history, storage, and some features, which can be frustrating for small teams. Upgrading to paid plans is often necessary but can be expensive, especially for organizations needing advanced functionality or larger user counts. Message History And Organization Issues Finding older messages can be difficult, especially on the free plan with limited history. Important conversations may get buried in busy channels, and managing direct messages or clearing chats is cumbersome. Some users report delays and occasional app glitches. ## Slack Pricing and Plans Starting price: $8.75 per month Free Trial Free Version Free $0.00 flat rate, per month Plan includes: - 1 workspace - 10 Integrations With Other Apps Like Google Drive/Office 365 - standard support - 1:1 Voice and Video Calls - Access to 10000 Recent Messages Pro $8.75 per user, per month Plan includes: - Unlimited message history - Unlimited apps and integrations - Unlimited canvases with 30 days of version history - Voice-first huddles with up to 50 participants - Secure work with other companies using Slack Connect channels Business+ $15.00 per user, per month Plan includes: - User provisioning and deprovisioning - SAML-based single sign-on - Unlimited canvases with 90 days of version history - Data exports for all messages Enterprise Grid Pricing available upon request Plan includes: - Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterpris - Built-in employee directory - Large scale collaboration and alignment with support for up to 500,000 users - Streamlined administration with centralized controls and customizable policies Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Slack Features - Popular features found in Content Collaboration Collaboration Tools Content Library File Sharing Mobile Access Version Control - More features of Slack Access Controls/Permissions Activity/News Feed Activity Tracking AI/Machine Learning Alerts/Notifications API Archiving & Retention Audio Calls Audio Capture Authentication Brainstorming Calendar Management Call Conferencing Call Recording Call Routing Chatbot Chat/Messaging Commenting/Notes Communication Management Compliance Management Conferencing Contact Management Content Delivery Content Management Content Sharing CRM Customizable Templates Discussions/Forums Document Management Drag & Drop Employee Directory Employee Engagement Encryption Feedback Management File Transfer Filtering For Developers For Sales Teams/Organizations Full Text Search Group Management Group Messaging Interaction Tracking Knowledge Base Management Live Chat Meeting Management Meeting Notes Member Directory @mentions Messaging Moderation Monitoring Multi-Channel Communication Multiple Data Sources Multi-User Collaboration Natural Language Processing Notes Management Presentation Streaming Prioritization Private Chat Productivity Tools Projections Read Receipts Real-Time Chat Real-time Consumer-facing Chat Real-Time Data Real-Time Notifications Real Time Synchronization Real-Time Updates Recording Reminders Remote Access/Control Remote Support Reporting/Analytics Reporting & Statistics Scheduling Screen Capture Screen Recording Screen Sharing Search/Filter Server Monitoring Single Sign On SSL Security Support Ticket Management Surveys & Feedback Tagging Task Management Team Collaboration Third-Party Integrations To-Do List Transcripts/Chat History Troubleshooting Two-Factor Authentication Two Way Audio & Video Two-Way Audio & Video User Management Video Chat Video Conferencing Video Support Visitor Management Whiteboard Widgets Workflow Management ## Slack Integrations Google Drive Integration rated 4.8 from 293 reviews Google Calendar Integration rated 4.9 from 211 reviews Jira Integration rated 4.7 from 210 reviews Zoom Workplace Integration rated 4.8 from 129 reviews GitHub Integration rated 4.6 from 93 reviews Asana Integration rated 4.7 from 89 reviews See all 169 integrations ## Slack User Reviews ## Slack customer ratings - Overall rating: 4.7/5 - Total reviews: 24,199 ### Rating distribution - 5 stars: 17,383 reviews (72%) - 4 stars: 5,729 reviews (24%) - 3 stars: 912 reviews (4%) - 2 stars: 127 reviews (1%) - 1 star: 48 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.5/5 - Customer support: 4.4/5 - Functionality: 4.6/5 --- ### Great Team Communication Platform - Overall rating: 5/5 - Reviewer: Ashley T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Slack is so much easier to use than other platforms I have had to use in the past. It has a friendly interface, options to create multiple channels, ability to add custom emojis, and overall makes it easy to stay organized in the workplace. It also allows me to easily share files with my team so everyone has access to them quickly. I use it in my daily routine to meet with my team and chat about our daily tasks. The huddle feature is great for that! #### Cons Sometimes it has bugs where it doesnt connect my meeting schedule or let me join huddles, but most of the time that it resolved by either restarting the program or restarting my computer. No major issues with Slack. #### Reasons for switching to Slack Slack is overall easier to use and has more features than Teams. --- ### Very useful for student projects and team collaboration - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Slack has been really good. I find it especially useful for college projects and team collaboration because communication stays organized and everything related to a project can be kept in one place. It is simple enough for regular chatting but also has features that make it useful for more serious teamwork. The file sharing and search options are probably the features I use the most. For a student working on group projects, I think Slack is definitely worth trying. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really like how easy Slack makes it to communicate and stay updated, especially when working on college projects with a team. As a B.Tech CSE student, I often have different groups for different projects or activities, and having separate channels keeps everything much more organized than using one common chat. Sharing files, sending messages, and discussing things with teammates is also very convenient. I especially like that I can quickly search for old messages or files instead of scrolling through a long chat. #### Cons The only thing I found a little difficult in the beginning was getting used to all the different channels and notifications. If you’re part of many groups, it can sometimes feel like there are too many notifications. Once you customize the notifications and organize your channels, though, it becomes much easier to manage. #### Reasons for switching to Slack I moved from Discord because Slack felt more suitable for project work and team communication. Discord is great for casual conversations, but I found Slack more organized for keeping different projects, discussions, files, and updates in separate channels. As a CSE student, I also liked the way Slack keeps communication more focused and professional when working with classmates on assignments and projects. --- ### Absolutely the best; wish my team utilized it better - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Absolutely the best communication tool still. It's still very easy to use, share, promote collaboration and communication, and has enough tools built in. #### Cons It can be used a little too aggressively by teams and people turning it into a social media-like environment. --- ### Effective Collaboration Platform for IT and Business Teams - Overall rating: 5/5 - Reviewer: Dave R. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered We've had a positive experience using Slack as a collaboration platform across multiple departments. It has improved communication, accelerated issue resolution, and provided a centralized location for project discussions and file sharing. From an IT administration perspective, deployment and user management have been straightforward, the platform has proven reliable, and the available integrations have helped streamline daily business operations. Overall, Slack has been a dependable solution that has enhanced productivity and cross-functional collaboration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Slack has streamlined communication across our IT, operations, and business teams by replacing lengthy email chains with organized channels and direct messaging. The search functionality, file sharing, integrations, and reliable desktop and mobile applications make it easy to collaborate, troubleshoot issues, and keep projects moving efficiently. #### Cons As workspaces grow, conversations and notifications can become overwhelming without proper channel organization and notification management. Some advanced administration, security, and compliance features are also reserved for higher-tier licensing plans. #### Reasons for choosing Slack Software productivity, performance and stability. --- ### Best internal communication app - Overall rating: 5/5 - Reviewer: Shady A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I think it is the best chat app for internal communication, and the opportunity to connect with several other apps is just great to have all the necessary always at hand. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Quite easy to use, I prefer it compared to Teams for both visual and chat features. Also file sharing is better and files are easier to open (the in-app preview works really well). Never had major bugs and you can create as many channels as you want. You can connect several other apps like Drive, Calendar, Confluence and Jira which helps a lot with having everything in one environment. #### Cons Not the best one for calls. Should be improved to be more similar to Skype. Also not possible to record a meeting. Compared to skype/teams if you want to use it to talk with people from outside the company it is an harder process than just adding them via email address. #### Reasons for switching to Slack To have a close environment where to find people from the company only. --- ### Great chat experience, but the meetings could use a little attention. - Overall rating: 5/5 - Reviewer: Alex J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its been great overall. I do wish the meetings were a little better but i can deal with it because the chat and teams features are just so good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Slack gives me so many things i can customize that it makes organizing chats or group chats so much easier then other chats. #### Cons The slack meetings are not great. They are very slow and have a pretty clunky interface. I think they are more focused on the chat features then the meetings. #### Reasons for switching to Slack Owner just hated teams so we made the switch and love it --- ### Free and Fast in Messaging - Overall rating: 3/5 - Reviewer: Md A. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It has a feature for muting notifications. It is great, also easy to get into multiple threads for different type of chats. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I am doing some side chatting with collaborator using this. The app is fast, feels there is enough features on the dashboard. #### Cons The app looks kind of old specially the logo. Also. the UI for video call can be made more user friendly. #### Reasons for switching to Slack For better pricing. and also for using as per recommedation. --- ### Slack: Essential for remote work productivity...and employee engagement - Overall rating: 5/5 - Reviewer: Alicia R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Slack has been part of the corporate toolkits of the companies I've worked for since 2017 (across three different companies, from Silicon Valley to digital services work in the government contracting industry). I've used it while working 100% in-office at a globally distributed company; when a company was transitioning to remote during the pandemic's height; and now, at a company that has been remote-first since its inception in 2016. After I used it for the first time at one job, I started asking during interviews whether they used Slack, because I knew it'd be a difference-maker in my onboarding and overall day-to-day expereince. Also, since I started using it in 2017, I've been impressed with the feature rollouts over the years. It hasn't stalled, never gets stale, and keeps getting better. I've never been responsible for comparing Slack to other tools or reviewing corporate pricing, so I don't know the overall value for the money in dollars and cents, but as far as employee engagement goes, companies should seriously consider adopting it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Since 2020, I've worked remotely as a business developer across two digital services companies. Slack has huge gains for my formal work (e.g., channel-specific topics by deals and projects; a customizable canvas for each channel to link helpful resources; the Huddle feature for impromptu calls; seamless integration with mobile; tons of personalization features to make it right for my workday - hello Focus Mode -; integrations, like with Google Suite that make is easy to share files...the list goes on) And it's also great for employee engagement, especially in a remote setting. With the right people contributing to an engaging company culture, Slack keeps the workday interactive and, dare I say, fun. We have channels to discuss hobbies and special interests, like our corporate Fantasy Football league, book clubs, and channels for working parents to commiserate, encourage one another, and remind us all when it's time to sign the kids up for summer camp (the right answer is February, every year). This is where the magic happens. As an elder millennial, I just love it. I'm efficient with work, and it brings back the best bits of the AIM I grew up on...but for work. It's also super reliable. Over the years and across countries, I've used Slack, I don't think I've ever experienced an outage. #### Cons Honestly, not much. The only time I get frustrated with it is when I need to invite partners (from external companies) into our workspace for targeted deal collaboration. When those folks come from organizations stuck with Teams, it's not easy to get them to adopt it for a limited time, even though it's easy enough to add them to the dedicated Slack workspace. --- ### Corporate Social Media platform - Overall rating: 5/5 - Reviewer: Abhishek M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Wonderful. The chat feature is great. Even if you clear the message from the sode bar, your chat doesn't gets deleted, it stays in cloud and will be resumed of message sent to the same person again. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Channel creation. Could tag channels in other channels. Tools are interesting. Auto schedule feature for reminders, updates is the best part for Slack. Ease of use and Privacy is taken care of. #### Cons The delete message option should be enabled for Admins. Also, should show Private channel name in other channels for visibility to other departments. --- ### A Reliable Collaboration Tool with a Few Annoyances - Overall rating: 4/5 - Reviewer: Jennifer N. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Slack is a dependable communication platform that keeps teams connected and organized. It’s easy to use, integrates with everything, and makes daily collaboration smoother. While it has minor issues, it remains one of the best tools for team communication. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros *Slack delivers strong value for the money, especially for teams that rely heavily on messaging and collaboration. The free version is solid, and paid tiers unlock powerful features. *Customer Support is generally responsive and helpful. Most issues are resolved quickly, though complex problems sometimes require multiple follow-ups. *Very easy to use. Slack is intuitive and easy to navigate. Channels, threads, and search features make communication organized and simple. *Chat is fast, reliable, and easy to manage. Threaded conversations help keep discussions organized, and reactions make quick feedback simple. *Occasional glitches happen — slow loading, notification delays, or random sign-outs. Nothing catastrophic, but noticeable during busy days. *File sharing is smooth. Uploads are quick, previews load instantly, and integrations with Google Drive/OneDrive make collaboration easier. *Slack’s built-in huddles and calls work well for quick check-ins. They’re not as robust as Zoom or Teams, but they’re convenient for fast conversations. *Clean, intuitive interface *Fast messaging and reliable notifications *Strong integrations with other tools *Easy file sharing and collaboration #### Cons Occasional bugs and slowdowns Search can feel cluttered with older messages Meetings/huddles lack advanced features --- Showing 1 - 10 of 24199 Reviews [See All Reviews](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) ## Slack Popular Comparisons [Microsoft Teams vs Slack](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/slack/)[Connecteam vs Slack](https://www.softwareadvice.com/hr/connecteam-profile/vs/slack/)[Google Workspace vs Slack](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/slack/)[Google Meet vs Slack](https://www.softwareadvice.com/voip/google-meet-profile/vs/slack/)[Basecamp vs Slack](https://www.softwareadvice.com/project-management/basecamp-profile/vs/slack/)[Asana vs Slack](https://www.softwareadvice.com/project-management/asana-profile/vs/slack/)[monday.com AI Work Platform vs Slack](https://www.softwareadvice.com/marketing/monday-com-profile/vs/slack/)[Wrike vs Slack](https://www.softwareadvice.com/remote-support/slack-profile/vs/wrike/)[Bitrix24 vs Slack](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/slack/)[Trello vs Slack](https://www.softwareadvice.com/remote-support/slack-profile/vs/trello/)[GoTo Meeting vs Slack](https://www.softwareadvice.com/collaboration/gotomeeting-profile/vs/slack/)[Webex Suite vs Slack](https://www.softwareadvice.com/remote-support/slack-profile/vs/webex/)[Pumble vs Slack](https://www.softwareadvice.com/collaboration/pumble-profile/vs/slack/)[ClickUp vs Slack](https://www.softwareadvice.com/project-management/clickup-profile/vs/slack/)[Miro vs Slack](https://www.softwareadvice.com/project-management/miro-profile/vs/slack/)[Mattermost vs Slack](https://www.softwareadvice.com/workflow/mattermost-profile/vs/slack/)[Workplace from Meta vs Slack](https://www.softwareadvice.com/compare/154669-slack/vs/165817-Workplace/)[Jira vs Slack](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/slack/)[Missive vs Slack](https://www.softwareadvice.com/voip/missive-profile/vs/slack/) [Compare All Alternatives](https://www.softwareadvice.com/remote-support/slack-profile/alternatives/) ## Other Top Recommended Content Collaboration Software [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) **4.4** (333) Recently recommended **10** times [Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/) **4.8** (28616) Recently recommended **0** times [OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/) **4.5** (12864) Recently recommended **0** times [Box](https://www.softwareadvice.com/cms/box-profile/) **4.4** (5648) Recently recommended **0** times Stuck Between Options? 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