All SmartPM Reviews
1-25 of 34 Reviews
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Tony
Verified reviewer
Alternative Dispute Resolution, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Must have software for planning and project control managers
We are able to provide competitive pricing for our delay analysis contracts due to the fact that we can analyze all project schedules in minutes for quality and also to understand at a high level which activities are driving delay and if the Contractor has been mitigating or accelerating to recover delay
PROSThe dashboards and delay analysis capability is great to be able to see what is driving delays to a project in minutes
CONSThe platform is updated regularly and with the suggestion box on the platform the Smartpm team are always open to ideas to improve the software
Reasons for switching to SmartPM
Acumen fuse is a basic tool and does not come close to competing with SmartPM. I made the switch after talking to [SENSITIVE CONTENT] almost 3 / 4 years ago and have been offering it to our clients ever since as the go to scheduling management tool
Dale
Construction, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Indispensable Analytics Software for Consultants
Excellent. The product is now an integral part of the services we provide.
PROSThe half step analysis features and the general analytics.
CONSThe current bar chart graphics could be better quality.
Reason for choosing SmartPM
Much broader set of analytics than anything on the market.
Nick
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Schedule Help
This tool helped standardize our scheduling process and provides concise information for teams to have productive conversations.
CONSSome of the tools within SmartPM require a lot of time and attention to detail to set up and use properly.
Andreas
Construction, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Great for handling multiple Projects with complete transparency
[sensitive content hidden] is an amazing rep that is capable to answer any questions and comments or knows where to go to find the answers. She is going above and beyond.
PROSAutomatic analysis of so many different KPI's
CONSIt takes a while to get to know how to operate the system
Brandon
Construction, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Incredible Schedule Analytics Tool
Working with the staff at Smart PM has been incredible. They have provided an amazing customer experience. They give us regular attention, are very responsive and seem genuinely interested in our questions and suggestions for improvement. Most notably Tenesha Kittrell-McGhee, [sensitive content hidden and [sensitive content hidden] have been fantastic to work with.
PROSSmart PM is super easy to learn and very effective when trying to communicate what is going on in the schedule. It is so quick and easy to upload your schedules into the software and within minutes have all of the metrics at your fingertips. The Windows Analysis is a game changer. What used to take me weeks or months on some projects, now takes minutes or hours. I don't want to analyze any project without Smart PM anymore.
CONSThere are a few areas where Smart PM makes assumptions and changes dates in the schedule. I would say this is what I like the least about the program. I would rather the software tell me the assumptions it would like to make, but give me the option if I want it to make the changes so I can keep the data that I import pure. I do understand that Smart PM is working on a solution to this however, so this doesn't discourage me from using the program.
Reason for choosing SmartPM
Smart PM has the best user interface, customization and pre-built metrics that we want.
Denton
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
SmartPM Review
Our experience has been phenomenal. The onboarding was great, and the scheduling bootcamp training with [SENSITIVE CONTENT] was second to none. The ongoing office hours for our superintendents and continued improvement of the program are fantastic.
PROSInitially the quality checker was the most appealing aspect; ability for all our superintendents to run their schedule through the quality checker and see instantly where the problem areas are. This process used to take hours clicking through each activity trying to find the problems; now they get a report with one click.
CONSOur superintendent peer group is having more trouble grasping the finer points of the project analytics and trends; we are working on training them to understand how compression and other factors equate to the reality they are experiencing on the project.
Reason for choosing SmartPM
We determined the scheduling software wasn't our problem, it was the quality of data being put into the schedule and a lack of visibility from other project stake-holders into the truth behind the schedule. SmartPM has solved all those issues for us.
Zach
Construction, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
So Smart...
I believes the use of SmartPM has enabled us to better serve our client’s needs and remain economically competitive by allowing Project Controls & Scheduling Projects to dynamically support multiple Projects remotely (thus reducing the need for full-time on-site support). In my mind, this will only become more and more valuable over-time, as the work-from-home and hybrid work models appear to be here to stay.
PROSSmartPM has allowed me to streamline many scheduling analyses, including quality review, critical path analysis, and feasibility assessments. The number of hours that SmartPM has saved me has allowed me to dig into more robust analyses on the schedule.
CONSI've absolutely loved the software so far - I've been very impressed by the number of additional functions that have been added in the last two years, including the Should-Start, Should-Finish report. Going forward, I would be interested in having more customizability into the generation of graphics and reports.
Reason for choosing SmartPM
We've added SmartPM to compliment other software applications, including Primavera P6 and Acumen Fuse. W
Richard
Construction, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great Product for Complex Construction Projects
This product helps our organization to see how complex projects are really tracking other than if the schedule is hitting its contractual completion dates. This product identifies compression that often results from tweaking logic during the updates to achieve the completion dates. It also identifies past delays whether they are caused by the owner or third party or self-inflicted.
PROSThis product complements P6 where it gives the user the ability to see how the project updates compare to each other on one screen. The graphics are very good with planned vs. actual percent complete graphs. For projects with multiple interim milestones, it is particularly helpful in tracking to each milestone throughout the course of the project.
CONSSmart PM has so many features, that it can be overwhelming in navigating through all of its features. In Smart PM's defense, they offer great online training sessions to help new and experienced users with the navigation. However, it does require some amount of effort by the users to learn from the online training and to practice what they learn.
Sean
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Schedule improvements
The hands on training that is provided to help superintends develop more accurate schedules.
CONSIt can be overwhelming at first to understand how to navigate all the functions of the system.
Erik
Real Estate, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Lowe PHL and PSB2
Overall, it's been great and I want to continue to use it.
PROSThe easy navigation and function to read P6 files easily. The staff support.
CONSIt does take some time and practice to get use to all it can do.
Joe
Construction, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
My thoughts about SmartPM
I have had a wonderful experience using the software and I am very happy with the reporting and quality of the product. The response by the support team is amazing and very quick.
PROSThis is a feature rich product that is easy to use. The predictive end date is my favorite feature.
CONSThere are a few things that are a bit hard to comprehend due to their complexity. It is an analytical software after all.
Reason for choosing SmartPM
It does everything we want and gives us the predictive end date of the project once you achieve 50% completion.
Reasons for switching to SmartPM
This product is web based, easy to use, and is far more sophisticated. FUSE was a descent product, but far to manual with regard to reporting. What would take an hour in FUSE to produce the reports we wanted, takes about 10 minutes in SmartPM.
Vendor Response
Thanks Joe! It's been great working with you!
Replied July 2022
Brandon
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Loving Smart PM
Smart PM is really helping us find and deal with the flaws in our baseline schedules and weekly updated schedules. It is saving us a lot of time by providing a cheat sheet on any issues with the schedule and points us right to the issue at hand instead of having to go dig for it.
PROSSmart PM really helps evaluate the health and status of your construction project. It provides critical insight on the progress of the project and allows you to look ahead into potential issues that have not even come up yet.
CONSSmart PM continues to update their software and each update makes it better than before. Nothing I would change at all.
Reason for choosing SmartPM
Once we looked into Smart PM, we realized that Microsoft Project was serviceable with our business with the Smart PM integration.
Sean
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
SmartPM is a vital part of our businesss.
The ability to complete a day-by-day delay analysis on multiple milestones in a single day is the most useful feature of the product for our company. We also use the schedule quality metrics very often to help our clients improve their schedules.
CONSI have shared my opinions with SmartPM on areas the product can be improved, and SmartPM has been really receptive and reactivated to my input.
Brady
Construction, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
SmartPM for the win!
SmartPM has been very supportive of helping us adopt their application. They often call to check-in and make sure we are being supported properly. We have a bi-weekly check-in call where SmartPM helps our schedulers learn the processes needed to be successful. We are grateful for this commitment. They also listen to our improvement suggestions and often make changes to the software soon after we identify an item.
PROSWe really like the workspace feature. It allows us to see multiple visuals on one screen that help explain the project risk profile. The graphs are really well thought out.
CONSAt times we are challenged with some of the more complex functionality with the delay analysis feature. This is not really a con because the software works and is capable of reducing a scheduler's time when analyzing a project schedule. This is more on us to learn new processes to make the most of SmartPM.
Chuck
Construction, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Scheduling Metrics at Your Fingertips!
Great employees and customer service.
PROSHaving the ability to to see schedule metrics over multiple projects in one place, installation was very easy. The smartpm reports provide valuable data to aide with time impact analysis.
CONSThe ghantt chart feature of the software was difficult to use, however smartpm has recognized this issue and is currently updating this feature.
Greg
Construction, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
[sensitive content hidden] in Great!
I love what it does for our company. it has made our people better schedulers. it has made making good schedules a priority.
PROSThe dashboard is easy at a glance. you can see health, compression and the real end date in a single wiew
CONSeach evolution gives more and more clarity to the process.
Matthew
Construction, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
SmartPM Review
I like how easy it is to use and the reports that SmartPM creates. With the reports and feedback from SmartPM, I can go back to our Project teams and work with them to improve the schedule, if needed.
CONSI don't have any really big cons. The few items that I did have a problem with early on were fixed by the SmartPM team.
Matt
Construction, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
SmartPM for portfolio management
Have been a SmartPM customer for nearly two years. SmartPM is very responsive and knowledgeable, as well as implements features regularly. Good team to work with.
PROSComprehensive dashboard where portfolio can be tracked on a high level; ability to drill down into scenarios and create custom 'critical' paths to focus on important milestones.
CONSBuilding scenario rules can take some practice, but worth learning so you can build robust scenarios in addition to straight forward scenario/milestone tracking.
Emily
Construction, 51-200 employees
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Helpful and Powerful Analysis
Smart PM is a powerful tool and it is backed by a personable, knowledgeable, and friendly customer support team to help us implement it and learn to use it to its fullest extent.
PROSMy favorite tool from Smart PM is the schedule quality checker. It's very helpful to be able to identify specific activities that are currently associated with a bad scheduling practice. I'm new to using Smart PM but the analytical tools such as schedule compression and half-step delay analysis are very useful when analyzing the schedule update on a weekly basis. I can see Smart PM seamlessly folding in to our weekly schedule update routine to create more accurate and more useful schedules.
CONSMy only general complaint with Smart PM is that there still seem to be some quirks as far as user-friendliness goes. However, I think all of these issues will be fixed in the short term and since we have started to use Smart PM all of our questions/concerns have been addressed quickly by customer support.
Yolanda
Construction, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Yolanda's review
the upload feature is easy and the quality reports are useful when it comes to cleaning up the schedule.
CONSfor the moment too many graphs that i need to still di into. wish it would take XML files that way I don't have to convert
Sara
Construction, 5,001-10,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2022
SmartPM for the WIN!
The ease of the program and the astounding comparisons/forensics it can do is truly amazing. [SENSITIVE CONTENT] and is team have worked tirelessly to accommodate the program in the way we need it to work. [SENSITIVE CONTENT] has been a true asset in getting our team ready for the use of the program.
CONSThe fact that I cant compare two schedules with the same data date. I understand why, but it unfortunately limits the capacity I can use the program for one particular project.
Frank
Construction, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Super Helpful Schedule Analysis
Our overall experience has been very satisfactory. SmartPM has transformed the way we manage schedules and schedule updating.
PROSThe best aspect of SmartPM is its ability to report on actual progress and future schedule compression by analyzing data and presenting unbiased results.
CONSThere really isn't a downside to this software. HPM started with the least amount of slots package, but we have doubled our usage since we started.
Ziad
Construction, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Learning and discovering
Till date, the experience with SmartPM is very constructive and enjoyable. The evolution of my way of thinking and planning tasks improved tremendously.
PROSSchedule performance and feasibility are the most relevant features. Both help me to maintain a continuous view of schedule evolution. The quality checker is very useful in doing an overall fast and clear check-up. Hence helping me to apply the needed changes to improve the schedule quality fast.
CONSIntegration in the beginning was tough because my view of workflows and connections was different than the software's.
Simon
Construction, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Magil team
i have been doing scheduling for 20 years and i tought i knew everything. i learned many info on how to make a healthy schedule.
PROSdashboard have cool info and we use some of the info in our client monthly report
CONSwe need to be very cautious in the order in wich we integrate schedule, would be cool it recognise date of schedule automatically to avoid bugg.
Chris
Construction, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great Analytic Software
I love smart pm. it provides the analytics that I could only dream of
PROSI like the visuals gives quickly after each update
CONSTakes some time to learn all the features