# Smartsheet Software Overview 2026 - Features & Pricing > Review of Smartsheet Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/project-management/smartsheet-profile/ --- [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / Smartsheet Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/)[Alternatives](https://www.softwareadvice.com/project-management/smartsheet-profile/alternatives/) # Smartsheet Review From $12-$24/month Free trial 4 plans Updated July 19, 2026 Written by [Eduardo Garcia](https://www.softwareadvice.com/resources/author/eduardo-garcia/) Content Analyst Edited by [Lindsay Page](https://www.softwareadvice.com/resources/author/lindsay-page/) Editor Wondering if Smartsheet is right for your organization? Our Project Management Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Smartsheet 4.5 [(3530)](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/) FrontRunner 2026 Pros: - Project management tools - Collaboration features Cons: - Complex learning curve - Limited advanced features Pricing Starting at $12.00 per user per month ### What is Smartsheet: Smartsheet is a work and project management platform enabling users to plan, track, and automate workflows, as well as report progress. The software offers auto-generated data visualizations, workload tracking to optimize team availability, and 100+ prebuilt templates to help teams get started faster. ### Why we like Smartsheet: Smartsheet earns an overall 4.5 out of 5 stars based on verified user reviews, with solid ratings in all subcategories (ease of use, customer support, value, and functionality). Users most appreciate the real-time task management, comprehensive project planning, and task scheduling features. ### Who should use Smartsheet: Smartsheet is fit for various use cases, including event management, new product development, and construction and capital projects. Teams looking for a spreadsheet-like interface, real-time collaboration, and plentiful integrations may also appreciate it. Nearly 60% of reviewers have 2-500 employees. Wondering if Smartsheet is right for your organization? Our Project Management Software selection experts can help you in 15 minutes or less. ## Smartsheet User Interface ## Popular Smartsheet Alternatives Main Product Smartsheet 4.5 [(3530)](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.35Value for money - 4.32Customer support - 4.35Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [monday.com AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6074)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.28Value for money - 4.43Customer support - 4.46Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Clockify](https://www.softwareadvice.com/hr/clockify-profile/) 4.8 [(9249)](https://www.softwareadvice.com/hr/clockify-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.69Value for money - 4.59Customer support - 4.59Functionality Pricing Starting at $4.99 per month Get Price Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15426)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Alternative Product [Asana](https://www.softwareadvice.com/project-management/asana-profile/) 4.5 [(13614)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.40Value for money - 4.33Customer support - 4.38Functionality Pricing Starting at $10.99 per month Get Price Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3025)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.21Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Get Price ## Smartsheet Overview Smartsheet is a work execution platform and collaboration tool with a familiar spreadsheet-like interface that helps teams plan, track, and manage projects in real-time. Smartsheet features include a range of project management tools, such as document and resource management, project reporting, task management, file sharing, and timeline tracking. Smartsheet can help teams standardize a project process, maximize productivity, and improve collaboration with automated workflow options that fit individual work preferences. Within the platform's project management tools, dat... a can be sorted using card, grid, Gantt chart, and calendar view. With a real-time dashboard, teams can track project status, manage resources, and assign tasks to improve overall visibility and work efficiency. Project plan information can be shared with leadership team members and key stakeholders to keep everyone on the same page. Activity log reports and customizable dashboards help ensure that team collaboration is consistent across projects of any size and kind, from software development to marketing plans. With the Smartsheet app, teams can access project information and workflow data while on the go. The mobile app is compatible with iOS and Android devices. ## Smartsheet Pricing and Plans Starting price: $12.00 per month Free Trial Free Version Pro $12.00 per user, per month Plan includes: - Unlimited Free Viewers - Gantt, Grid, Board, and Calendar View - Rich Formulas - Unlimited Sheets, Forms, and Reports - 250 Automations Per Month - File Library - 20 GB File Storage - User Management Business $24.00 per user, per month Plan includes: - Unlimited Free Guests - Timeline View - Team Workload Tracking - Admin Capabilities - Unlimited Automations - 1 TB Attachment Storage - Unlimited Reports - Mobile app (Android and iOS) Enterprise Pricing available upon request Plan includes: - AI formulas, texts, and charts (new) - Single Sign-on/ SAML - Approval Requests - WorkApps - Work Insights - Enterprise Plan Manager - Unlimited attachment storage - Directory integrations Advanced Work Management Pricing available upon request Plan includes: - Administrator Control Center - Salesforce Integration‪ - JIRA Integration - Calendar - Premium Support - AI Tools - Unlimited Triggers - Enterprise Access Control Options Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of Smartsheet's Pricing Plans We've explored Smartsheet's pricing plans to help you determine which option best suits your needs and budget. We've also outlined the key advantages and limitations of each plan. Smartsheet offers four main pricing plans: Pro, Business, Enterprise, and Advanced Work Management. Each plan caters to different user types and requirements, and understanding the nuances of each is essential for making the right choice for your personal or profes... sional use case. \*\*Pro plan\*\* Smartsheet's Pro plan is for individuals and small teams looking to track, share, and manage projects effectively. It includes essential project management features such as Gantt, table, board, and calendar views; rich formulas; unlimited sheets, forms, and reports; and 250 automations per month. The pricing for this plan is $9 per user per month when billed annually or $12 per user per month when billed monthly. \*\*Pros:\*\* - \*\*Cost-effective\*\*: Affordable pricing makes it accessible for small teams and individuals. - \*\*Comprehensive views\*\*: Offers multiple views (Gantt, table, board, calendar) to suit different project management styles. - \*\*Automation capabilities\*\*: Includes 250 automations per month to streamline workflows. \*\*Cons:\*\* - \*\*Limited advanced features\*\*: May not be sufficient for larger teams or businesses requiring more sophisticated functionalities. - \*\*Basic storage\*\*: 20GB file/attachment storage options may be too limited for some teams. - \*\*No advanced integrations\*\*: Lacks some of the analytics and other integrations available in higher-tier plans. \*\*Business plan\*\* The Business plan is for businesses looking to align people, projects, and programs. It includes all Pro plan features, plus unlimited free guests, timeline view, team workload tracking, admin capabilities, unlimited automations, and 1TB attachment storage. The pricing for this plan is $19 per user per month when billed annually or $24 per user per month when billed monthly. \*\*Pros:\*\* - \*\*Enhanced collaboration\*\*: Unlimited free guests facilitate broader team collaboration. - \*\*Advanced tracking\*\*: Team workload tracking and timeline view improve project management efficiency. - \*\*API calls\*\*: Enables the retrieval or sharing of Smartsheet data. \*\*Cons:\*\* - \*\*Seat minimum\*\*: Plan requires at least three members. - \*\*Learning curve\*\*: Utilizing all features effectively may require significant time investment. - \*\*No AI tools\*\*: No access to artificial intelligence to help generate formulas, analyze data, and more. \*\*Enterprise plan\*\* The Enterprise plan, which requires custom pricing, is designed for organizations that need to build complex solutions and implement company-wide security and controls. It includes all Business plan features plus AI tools, SAML-based SSO, unlimited attachment storage, and directory integrations. \*\*Pros:\*\* - \*\*Comprehensive solution\*\*: Provides end-to-end tools for managing complex projects. - \*\*Security features\*\*: Includes SAML-based SSO and directory integrations for enhanced security and management. - \*\*Unlimited storage\*\*: Unlimited attachment storage supports extensive project documentation. \*\*Cons:\*\* - \*\*Opaque pricing\*\*: Plan requires a custom quote, making it difficult to compare with other plans without contacting the provider. - \*\*Seat minimum\*\*: Must have at least 10 members for this plan. - \*\*Premium features cost extra\*\*: Most premium features (resource management, control center, data connectors) are available only as add-ons. \*\*Advanced Work Management plan\*\* The Advanced Work Management plan, which is also custom-quoted, is for enterprises with large-scale work portfolios and the need to sync data across various systems. It includes all Enterprise plan features, as well as critical business system connectors, data movement automation, and premium support. \*\*Pros:\*\* - \*\*Data sync\*\*: Connect data across critical business platforms, including Jira, Salesforce, and ServiceNow. - \*\*Calendar app\*\*: Build shareable, customizable calendars. - \*\*Premium support\*\*: Access 24/7 live chat, 1:1 coaching, and two-hour issue response. \*\*Cons:\*\* - \*\*Premium pricing\*\*: Custom pricing and comprehensive features mean this plan is likely more expensive than the others and may not be suitable for all budgets. - \*\*Steep learning curve\*\*: Maximizing the value of advanced features requires time and effort to master. - \*\*Still requires add-ons\*\*: Even in this most comprehensive plan, some features (large data set collaboration, technical account management) are available only as add-ons. \*\*Conclusion\*\* After analyzing Smartsheet's pricing structure, it is evident that the company offers a range of options tailored to businesses of various sizes and needs. For individuals and small teams: The Pro plan, at $9 per user per month billed annually or $12 per user per month billed monthly, offers a cost-effective entry point with essential project management tools. However, as a business grows, the limitations of this plan may become apparent. The Business plan, at $19 per user per month billed annually or $24 per user per month billed monthly, provides a more robust feature set, including advanced tracking and collaboration tools, making it a better choice for businesses looking to streamline their workflows. For larger organizations and enterprises: The Enterprise plan offers a comprehensive suite of features, including advanced security integrations and unlimited storage. This plan is ideal for businesses with higher project volumes and more complex needs. For even more advanced features, especially related to data sync, and priority support, the Advanced Work Management plan is available. Both plans require a custom quote. Ultimately, the choice of plan depends on a business's size, growth trajectory, and feature requirements. By carefully considering these factors and aligning them with Smartsheet's pricing options, businesses can select a plan that optimizes their operations and positions them for success. Smartsheet's flexible pricing and extensive feature set make it a compelling choice for companies looking to modernize their workflows. ### Compare Pricing Compare pricing across our most frequently recommended Project Management products. Software options Starting price\* User rating [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) $10.00 per month 4.37[(3025 reviews)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) **37** recommendations [NetSuite SuiteProjects Pro](https://www.softwareadvice.com/project-management/openair-profile/) $399.00 per month 3.86[(43 reviews)](https://www.softwareadvice.com/project-management/openair-profile/reviews/) **25** recommendations [Striven](https://www.softwareadvice.com/project-management/striven-profile/) $35.00 per month 4.82[(130 reviews)](https://www.softwareadvice.com/project-management/striven-profile/reviews/) **23** recommendations [kintone](https://www.softwareadvice.com/project-management/kintone-profile/) $24.00 per month 4.66[(153 reviews)](https://www.softwareadvice.com/project-management/kintone-profile/reviews/) **20** recommendations [Rocketlane](https://www.softwareadvice.com/customer-success/rocketlane-profile/) $19.00 per month 4.72[(127 reviews)](https://www.softwareadvice.com/customer-success/rocketlane-profile/reviews/) **19** recommendations \*Defined as the price above any available free plan ## Smartsheet Features Drawn from insights across 3530 verified reviews, we've outlined Smartsheet's best and worst rated features and how they stack up against the average rating. Smartsheet's score Category average Smartsheet's Best Rated Features Single Sign On 4.91 4.26 category average Project Scheduling 4.88 4.38 category average SSL Security 4.88 4.01 category average Smartsheet's Worst Rated Features Equipment Tracking 3.17 3.52 category average EMR/EHR 3.29 2.81 category average Product Roadmapping 3.50 4.18 category average - Popular features found in Project Management Billing & Invoicing Budget Management Document Management File Sharing Gantt/Timeline View Issue Management Kanban Board Milestone Tracking Multiple Projects Prioritization Resource Management Time & Expense Tracking - More features of Smartsheet Access Controls/Permissions Accounting Activity Dashboard Activity Planning Activity Tracking Ad hoc Reporting Agile Methodologies Alerts/Notifications Analytics API Approval Process Control Approval Workflow Asset Tracking Assignment Management Audit Trail Availability Management Backlog Management Bar Chart Bid Management Brainstorming Brand Management Budgeting/Forecasting Budget Tracking Bug Tracking Business Process Automation Calendar Management Calibration Management Campaign Analytics Campaign Management Campaign Planning Capacity Management Change Management Change Order Management Channel Management Charting Client Management Client Portal Clinical Study Management Collaboration Tools Color Codes/Icons Commenting/Notes Commercial Communication Management Compliance Tracking Conditional Logic Contact Database Content Management Contract/License Management Contractor Management Cost Estimating Cost-to-Completion Tracking CRM Customizable Dashboard Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Dashboard Creation Data Connectors Data Import/Export Data Synchronization Data Tabulation Data Visualization Deadline Management Dependency Tracking Digital Asset Management Discussions/Forums Display Ad Management Document Review Document Storage Drag & Drop Due Date Tracking Electronic Data Capture Email Management Email Reminders Employee Management EMR/EHR Equipment Tracking Event Calendar Event Management Expense Management Expense Tracking Feedback Management File Management File Transfer Financial Management Financial Reporting For AEC Industry For IT Project Management Forms Automation Forms Creation & Design Forms Management For Residential Functions/Calculations Goal Setting/Tracking HIPAA Compliant HR Management Idea Collection Idea Management Ideation Incident Reporting Inventory Management Issue Tracking Job Scheduling Key & Lock Management KPI Monitoring Marketing Calendar Marketing Reports Markup Tools Media Planning @mentions Mobile Access Mobile App Mobile Dashboards Monitoring Multi-board Multi-Campaign Negative Feedback Management Patient Management Payroll Management Percent-Complete Tracking Permit Management Portfolio Management Preventive Maintenance Private Dashboards Process Change Tracking Process Modeling & Designing Product Lifecycle Management Product Roadmapping Progress Tracking Projections Project Management Project Planning Project Planning/Scheduling Project Scheduling Project Templates Project Time Tracking Project Tracking Project Workflow Public Dashboards Quotes/Estimates Real-Time Chat Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Recurring Tasks Reminders Remote Access/Control Reporting/Analytics Reporting/Project Tracking Reporting & Statistics Request Management Requirements Management Rescheduling Resource Scheduling Retrospectives Management RFI & Submittals Risk Management Roadmapping ROI Tracking Role-Based Permissions Rules-Based Workflow Sales Reports Scheduled/Automated Reports Scheduling Search/Filter Secure Data Storage Service History Single Page View Single Sign On Skills Tracking Spend Management Spreadsheet View Sprint Planning SSL Security Staff Calendar Status Tracking Strategic Planning Subcontractor Management Subcontractor Monitoring Sub-Task Management Supports Scrum Surveys & Feedback Tagging Task Board View Task Editing Task Management ## Smartsheet Integrations Based on 3530 verified reviews, we've identified products most frequently integrated withSmartsheet. Microsoft Teams Integration rated 4.5 from 26 reviews Google Drive Integration rated 4.7 from 24 reviews Jira Integration rated 4.4 from 20 reviews Zapier Integration rated 4.5 from 19 reviews Microsoft 365 Integration rated 4.5 from 19 reviews Google Workspace Integration rated 4.9 from 15 reviews See all 123 integrations ## Smartsheet Key Sentiments We analyzed 3530 verified reviews for Smartsheet to find out what actual users really think. Most Positive Sentiments Team collaboration 84% Positive 13% Neutral 3% Negative Reviewers value Smartsheet for its robust team collaboration features, including real-time collaboration and effective communication tools. They find it easy to work together on the same documents simultaneously, which promotes seamless teamwork. Users also appreciate the ability to collaborate with external parties, enhancing overall project coordination and information sharing. Project management 73% Positive 21% Neutral 6% Negative Smartsheet is highly effective for project management, according to users, because of its customizable templates and workflow automation. They appreciate the software's integration capabilities, which streamline project operations and enhance team collaboration. Additionally, users highlight the platform's versatility in handling various project sizes and complexities, making it a valuable tool for diverse organizational needs. Project tracking 65% Positive 31% Neutral 4% Negative Users benefit from Smartsheet's project tracking capabilities, which include task management, reporting tools, and resource allocation. They find it helpful for monitoring project status, assigning tasks, and tracking deadlines. The platform's analytics and reporting features enable users to evaluate project performance and make informed decisions efficiently. Least Positive Sentiments User experience 39% Positive 34% Neutral 27% Negative Smartsheet's interface is user-friendly and accessible, according to users, even for those without technical backgrounds. They appreciate the mobile accessibility, which allows them to work on the go. However, new users often struggle with the software's complexity and find the high cost and limited user permissions to be challenging. Sheet management 35% Positive 43% Neutral 22% Negative Users appreciate Smartsheet's customizable sheets and document-sharing capabilities, which enhance their ability to create professional-looking documents. However, they find the lack of tabs within a sheet and limited functionality compared to Excel to be significant drawbacks. Additionally, issues with real-time updates and limited collaboration features hinder the overall user experience. Updates 41% Positive 42% Neutral 17% Negative Smartsheet's real-time updates and progress tracking help keep all stakeholders informed. Users value the regular updates and feature rollouts that enhance the platform's functionality. However, some experience issues with real-time updates not always being synchronized and find the interface confusing, which can complicate the update process. ## Smartsheet User Reviews Overall Rating 4.5 Ratings Breakdown 5 59% 4 34% 3 6% 2 1% 1 0% Secondary Ratings Ease of Use 4.3 Value for money 4.4 Customer support 4.3 Functionality 4.3 Bill L. Verified reviewer Information Technology and Services 2-10 employees Used weekly for more than 2 years Review source Reviewed July 2026 Improves Visibility and Team Coordination 5 Our overall experience with Smartsheet at LearningBrick has been positive. It has helped us organize projects, track tasks, manage timelines, and improve visibility across teams. The platform makes it easier to keep everyone aligned and accountable. However, the cost and the time required to fully set up and manage more advanced features can be challenging as the organization grows. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Smartsheet helps LearningBrick organize projects, track progress, and keep teams aligned. It provides better visibility into tasks, deadlines, and responsibilities, making collaboration more efficient. Cons: The biggest downside of Smartsheet is the cost, especially for smaller teams that need multiple users or advanced features. It can also take time to fully learn and configure the platform, and some of the more complex features may require additional setup and training. Reasons for switching to Smartsheet We use both but our government clients use Smartsheet more so we decided to move to this. Read More AW Amber W. Verified reviewer Hospital & Health Care 10000+ employees Used daily for less than 2 years Review source Reviewed June 2026 Best Data Organization Tool 5 My overall experience was very positive and I would recommend this to any of my colleagues or clients to use. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I liked being able to manage my team and all of the sites that we had to overview for our rebrand of healthcare admin sites. Cons: I didn’t like that it wasn’t as customizable with exporting data when I needed to show management and my team progress. Reasons for choosing Smartsheet It was a great tool I could collaborate with my team and outside employees who worked on the project as well. Read More YT Yunus Emre T. Verified reviewer Financial Services 10000+ employees Used daily for more than 2 years Review source Reviewed June 2026 Smartsheet Review: The Power of Excel Meets Project Management 4 Previously 5 The best part is being able to enter data into a spreadsheet as usual and convert it into a Gantt chart or Kanban board with just a single click. When team members say 'I can't read spreadsheets, it's confusing,' I show them the board, and when management wants a report, I switch it to a Gantt chart. Also, automated reminders are a lifesaver; when a task's due date approaches, the system automatically emails the responsible person, so I don't have to chase after them.At first, I thought it would work live just like Google Sheets, but that's not the case. After making a change, you absolutely have to hit the 'Save' button, otherwise your teammates can't see your updates.If you are managing big-budget, multi-step projects and are used to the logic of Excel, it definitely makes your job much easier. Just be ready to remind the team to 'hit the save button' for the first few weeks! Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: It's powerful enough to run massive, complex corporate projects, but because it looks and feels like a spreadsheet, the learning curve isn't nearly as steep as traditional project management software. Cons: It is an incredibly robust tool built for serious project management, which just means it trades a little bit of simplicity and modern flair for pure power. Read More NR Nikole R. Verified reviewer Accounting 2-10 employees Used daily for more than 2 years Review source Reviewed May 2026 Flexible but Complex Project Management Tool 5 Overall, Smartsheet has been a powerful tool for project and workflow management. It’s highly flexible and great for organizing complex processes, tracking tasks, and building reporting dashboards. However, it does take time to learn and set up properly, especially for more advanced automation and customization. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like most about Smartsheet is its flexibility and customization. It works like a spreadsheet but can be built into powerful workflows, dashboards, and reporting tools. It’s great for automating processes, tracking projects, and keeping teams aligned in one platform. Cons: The biggest downside of Smartsheet is that it can feel complex and not very intuitive, especially when building advanced workflows or dashboards. It also has a steep learning curve and some features are locked behind higher pricing tiers. Reasons for choosing Smartsheet We chose Smartsheet because it offered the best balance of flexibility and structure. It feels familiar like a spreadsheet but is powerful enough for complex project tracking, reporting, and automation. It also scaled better for managing multiple teams and workflows compared to the other options. Read More SB Sarah B. Verified reviewer Libraries 11-50 employees Used weekly for more than 2 years Review source Reviewed June 2026 Review for Smartsheet 4 Generally positive. We use it to track emergency communications management and as people management as well as for collections development. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: Integrations and opportunities for cross tab evaluations. It makes processing and presenting more complex information much more manageable Cons: This is certainly personal, but it can be difficult onboarding and training new employees on Smartsheet. I am unsure why, but our employees struggle learning Smartsheet more than any other platform Reasons for switching to Smartsheet Needed a better option. Had been using Google Suit, I made the push to add Smartsheets Read More Christopher V. Verified reviewer Alternative Dispute Resolution 11-50 employees Used weekly for less than 2 years Review source Reviewed July 2026 \*\*Smartsheet Review: Resourceful Automation That's Worth the Setup Grind\*\* 5 Overall, Smartsheet is a great tool if you need to automate a lot of moving parts, but it is way too much of a grind to set up for basic projects. Here is my takeaway on it: \* \*\*The Good:\*\* When it’s actually set up right, it cuts out so much manual clutter. Being able to pull data from different sheets into one live report and automate those annoying follow-up pings saves a ton of time and energy. \* \*\*The Bad:\*\* The learning curve is steep, and it feels total overkill for simple tasks. Dealing with their rigid column formulas is frustrating, and it takes a lot of tedious upfront effort before you see any real benefit. \*\*The Verdict:\*\* It’s incredibly resourceful for complex, messy projects where you want to eliminate busywork. But if you just need a quick, flexible way to stay organized, the administrative headache up front isn't really worth it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like most about Smartsheet is how much manual busywork it cuts out. It basically takes a familiar spreadsheet layout but automates all the tedious, repetitive parts so you can focus on actually getting things done instead of managing the tool itself. Here is what really stands out to me: \* \*\*The Automations:\*\* You can easily set up rules so that when a task status changes, it automatically pings the right person or moves that row to a completely different section. It eliminates all those unnecessary "hey, I finished my part, your turn" follow-up messages. \* \*\*Switching Views:\*\* You aren't locked into looking at a massive, overwhelming wall of data. With one click, you can toggle the exact same project between a standard grid, a Kanban card board, or a calendar view depending on how you need to visualize it that day. \* \*\*Live Reports:\*\* Instead of copying and pasting or messing around with complicated formulas to share updates, you can pull data from multiple sheets into one clean, live report. It lets you see the big picture instantly without the operational grind of updating everything manually. It's just a much more resourceful way to track projects without wasting time on the clutter. Cons: What I like least about Smartsheet is that it can honestly feel like a bit much when you just need something quick and straightforward. Because it tries to be a spreadsheet, a database, and an automation tool all at once, it comes with a few frustrating pain points: \* \*\*The Learning Curve:\*\* It’s not the kind of software you can just jump into and immediately know how to use. Setting up the formulas and automations takes a lot of trial and error, and the interface can feel pretty overwhelming and cluttered until you get the hang of it. \* \*\*Formula Frustrations:\*\* If you're used to regular spreadsheets, the formulas in Smartsheet can be incredibly annoying. You can't just click on a random cell and type a formula; it forces you to apply formulas to entire columns. Plus, referencing data across different sheets requires a bunch of extra, tedious steps. \* \*\*It’s Not a Real Database:\*\* Even though it has database features, at the end of the day, it's still restricted by row limits. If you're trying to track a massive amount of data over a long period, it starts to lag, and you run into caps that force you to archive your older work. \* \*\*The Price Tag:\*\* The free version is incredibly limited, and once you start needing better reporting or want to add collaborators who can actually edit things, the subscription costs add up fast. It definitely takes a lot of time and effort to set up properly, which feels like an unnecessary grind if you're just trying to manage a basic project. Read More MB Matt B. Verified reviewer Broadcast Media 1001-5000 employees Used daily for more than 2 years Review source Reviewed June 2026 More than a project management tool 4 Smartsheet is more than a project management tool; it is a scalable business operations platform. It supports governance, compliance, reporting, workflow automation, and client-facing services, helping approximately 1,000 employees work more efficiently while enabling innovation, operational excellence, and recurring revenue generation. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: 1\. Highly versatile and scalable Smartsheet supports a wide range of use cases, from workflow automation and reporting to governance, compliance, project management, and client-facing solutions. It scales effectively from individual teams to enterprise-wide deployments. 2. Strong business value and user adoption The platform is intuitive for business users, reducing reliance on technical teams while improving visibility, collaboration, operational efficiency, and decision-making. Cons: 1\. Administration can become complex at scale As deployments grow, managing permissions, WorkApps, governance standards, and platform architecture requires dedicated ownership and strong administration practices. 2. Some enterprise features lack maturity Certain capabilities, such as WorkApps administration, group-based sharing, form draft saving, and large-scale governance controls, could be further developed to better support enterprise-scale environments. Read More VR Verified Reviewer Publishing 51-200 employees Used weekly for less than 2 years Review source Reviewed July 2026 Powerful tool for Project Management 4 Overall, its improved visibility across projects and made it easier to stay aligned on priorities and deadlines. Its a good tool for managing projects that involve people inside and outside the organization. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Pretty good tool for keeping projects organized and on track. Pretty flexible, makes it easy to manage tasks, timelines, and team collaboration in one place. I find the admin and user management to be intuitive, i can deploy or add collaborators easily. If you've used any other Gant chart or PM tool, you can get going quickly without extensive training. Cons: Overall it's a great tool - I guess the more advanced features can be difficult to learn / configure. The reporting its a bit limited compared to full blown business intelligence tools. Managing permissions can be a little tedious. Also, I think it's pretty expensive for what we're using it for - purely a project management and collaboration tool. Read More Daniel R. Verified reviewer Retail 51-200 employees Used weekly for more than 2 years Review source Reviewed June 2026 A flexible and powerful tool, but the cost can be hard to justify. 4 Overall, I had a very good experience with Smartsheet. I used it for project tracking, surveys, dashboards, and automations, and it gave me a flexible way to organize a lot of different work in one place. My main concerns were the cost and a few limitations that could make copying or reusing projects more cumbersome than expected. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 5 Functionality Pros: What I liked most about Smartsheet was how flexible it was. I used it for project tracking, surveys, dashboards, and a number of different automations. It gave me one place to organize a lot of moving pieces, keep people updated, and make the information easy to understand without having to build a completely separate system for every need. Cons: The biggest drawback for me was the cost. There were also a few frustrating limitations where the familiar layout made certain actions seem like they should be simple, but copying and reusing projects, formulas, formatting, or dependencies could be more cumbersome than expected. Read More SL Saul L. Verified reviewer Information Technology and Services 51-200 employees Used daily for more than 2 years Review source Reviewed June 2026 Very glad this tool doesn’t let timelines fall apart 5 This tool helps a lot with the 'moving target' issues that occur with people being late to deliver their components. I am able to avoid having to constantly recalculate dates by hand (thankfully). I am finally able to track which portion(s) of the project are truly burning down through the use of the "critical path." With smartsheet, I will be able to determine when our team is over-extended to prevent us from missing another deadline. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I liked the drag and drop for the most part, and it did not freeze when I rearranged the tasks. The dependencies automatically update (which was nice, as I had one spreadsheet that completely fell apart) and it did not crash when I loaded in my files; which was really great. Cons: During exporting my final PDF (to send to my sponsor), the font sizes would get distorted and you could not even modify the text format in the preview screen. This is ridiculous. Read More Showing 1 - 10 of 3530 Reviews [See All Reviews](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/) ## Smartsheet FAQs - What is Smartsheet used for? Smartsheet organizes documents, tracks tasks, assigns work, and organizes project timelines. It uses boards, timelines, charts, and calendar views to log activity, measure daily progress, and ensure teams are working in sync. Smartsheet also allows for quick visual snapshots of project progress, making it easy to share transparently with other stakeholders. - Is Smartsheet hard to learn? Verified reviewers give Smartsheet a 4.3-star rating for ease of use, mentioning its visual, clean interface. Users enjoy the easy navigation, and many claim there is no steep learning curve. Also, Smartsheet hosts extensive help and learning resources like articles, tutorials, videos, and webinars, as well as Smartsheet events, webinars, Q&A sessions, and user groups. - How much is Smartsheet per month? Smartsheet plans begin at $12 per member per month (billed monthly; $9 billed annually). There is a mid-tier plan that costs $24 per member per month (billed monthly; $19 billed annually) and custom-quoted plans. Smartsheet also offers a free trial so users can test its features. - Why is Smartsheet so popular? Smartsheet is popular due to its ease of use, affordable pricing, and robust but simple functionality. Verified user reviews left on our site give the software a 4.5 out 5 overall rating and a 4.4 out of 5 value-for-money rating. Users frequently mention its cloud-based nature and mobile app, which makes it easy to collaborate on the go. - Is Smartsheet free with Office 365? No, Smartsheet is not free with Office 365. Office 365 users can take advantage of Smartsheet’s free trial offer, but they will eventually need to find another project management tool or continue with a paid Smartsheet subscription despite any existing Office 365 licenses. ## Smartsheet Popular Comparisons [monday.com AI Work Platform vs Smartsheet](https://www.softwareadvice.com/marketing/monday-com-profile/vs/smartsheet/)[Clockify vs Smartsheet](https://www.softwareadvice.com/hr/clockify-profile/vs/smartsheet/)[Jira vs Smartsheet](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/smartsheet/)[Asana vs Smartsheet](https://www.softwareadvice.com/project-management/asana-profile/vs/smartsheet/)[Wrike vs Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/vs/wrike/)[Trello vs Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/vs/trello/)[NetSuite SuiteProjects Pro vs Smartsheet](https://www.softwareadvice.com/project-management/openair-profile/vs/smartsheet/)[ClickUp vs Smartsheet](https://www.softwareadvice.com/project-management/clickup-profile/vs/smartsheet/)[Notion vs Smartsheet](https://www.softwareadvice.com/project-management/notion-profile/vs/smartsheet/)[Basecamp vs Smartsheet](https://www.softwareadvice.com/project-management/basecamp-profile/vs/smartsheet/)[GitHub vs Smartsheet](https://www.softwareadvice.com/project-management/github-profile/vs/smartsheet/)[Zoho Projects vs Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/vs/zoho-projects/)[Adobe Workfront vs Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/vs/workfront/)[kintone vs Smartsheet](https://www.softwareadvice.com/project-management/kintone-profile/vs/smartsheet/)[Confluence vs Smartsheet](https://www.softwareadvice.com/project-management/confluence-profile/vs/smartsheet/)[Celoxis vs Smartsheet](https://www.softwareadvice.com/project-management/celoxis-profile/vs/smartsheet/)[Todoist vs Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/vs/todoist/)[Airtable vs Smartsheet](https://www.softwareadvice.com/project-management/airtable-profile/vs/smartsheet/)[Teamwork.com vs Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/vs/teamwork-pm/) [Compare All Alternatives](https://www.softwareadvice.com/project-management/smartsheet-profile/alternatives/) Stuck Between Options? 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