All SmartTask Reviews
1-25 of 37 Reviews
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Ajay
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2020
Best Task Management tool onCloud
4 of us have been using the tool and we loved the application. it is easy to learn and easy to update.
PROSExcellent feature set Very easy to use Lot of advanced features Easy to manage resource workload Loved chat and meeting feature built in the tool Time tracking for the task is excellent
CONSSome screens are a bit too busy. They can be cleaned a bit It is not very easy to know how to create Sub tasks but once you see, it is easy to use.
Reason for choosing SmartTask
Ease with which the application allows one to manage.
Vendor Response
Thanks a lot Ajay ji for the review. Yes we need to refresh the UI a bit. We are working on the background on the same so hope to see some updates on it soon.
Replied July 2020
BJ
Newspapers, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
SmartTask manages your teams, task and customers in one "smart" package
My overall experience with SmartTask is overwhelmingly positive. If you have any issue that customer service can't deal with, the founder himself will help you with it. He also seems to never sleep, and he is always working to improve SmartTask.
PROSI have the Premium account of SmartTask, and it is exceptionally easy to invite your employees (and even guests) to the platform to manage tasks and projects. With other programs, I sometimes have problems with this. But SmartTask is easy. One of the best things about the program is that the bugs are all worked out. With thousands of users daily, the team has worked out all the problems so that new customers like me don't have to deal with them. Moreover, I like being able to track my sales team via the SmartTask app. I can see which businesses my salespeople are at, and the software saves the journey so I can make sure my top accounts are always covered locally.
CONSI would like to see whitelabel and cname functionalities moving forward, but they are not essential. The SmartTask logo is very small and no one can be offended by a name like "SmartTask."
Reasons for switching to SmartTask
I found Pipedrive to be difficult to use for our employees. I am sure it is a wonderful product, but it was just too difficult for my employees.
Vendor Response
Thanks a lot BJ for the review. CName and white-label will soon be available :)
Replied September 2019
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2022
Agency Owner
The platform seems to have lots of potential but didn't really live up to it and the team had a hard time adopting it
CONSorganization of the project brands and tasks were not so intuitive
Mohit
Telecommunications, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
easy to use full functional app
fulfills almost all requirements.
PROSfull functional app with advanced search facility
CONStime tracking, collaboration and calendar view should be improved.
Reason for choosing SmartTask
more features with simplicity and competitive priced.
Reasons for switching to SmartTask
for more tracking options
Dave
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Great for task management and as a CRM
I'm using Smart Task to manage my entire business. It's my go-to tool for planning, managing, and tracking all of our projects and tasks. It has also replaced our previous CRM. I highly recommend Smart Tasks.
PROSSmart Tasks is very easy to use. It is packed with useful features that my company uses on a daily basis. It's perfect for project management, task management, and as a CRM. We even use it to manage outsourced work and remote employees. The integromat & zapier integrations make the possibilities endless.
CONSI honestly cannot find a flaw so far. The features, ease of use, and integration capabilities are all fantastic.
Reason for choosing SmartTask
Unlike many other project management tools, Smart Task includes a fully featured CRM and integration with Integromat. It truly is an all-in-one management tool for businesses.
Reasons for switching to SmartTask
I switched to Smart Tasks because provides a lot more features than my previous tool, including a fantastic CRM.
Ely
Verified reviewer
E-Learning, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2023
Great basic Project management System
Overall it's been a great platform and I can say I've not had any actual issues with it.
PROSI grabbed SmartTask when it first went live on a lifetime license.It was worth every penny and has done well for quite a while for me.
CONSThe interface could be updated. It still feels like a startup and rough around the edges. I haven't heard anything from them for ages so I'm not sure if they are doing anything to update the interface or anything.
Reasons for switching to SmartTask
This one gave me better team features for the price.
Ivan
Verified reviewer
Computer Software, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed November 2020
Easy Tasks
I have finally been able to use a pm in my daily life thanks to SmartTask simplicity.
PROSI like the way you can organize your full taskflow in an easy way. It is powerful yet simple, so coworkers can easily join you without feeling overwhelmed.
CONSThe UI is good but I think it could be improved
Reasons for switching to SmartTask
Nifty is powerful but it is more difficult to use
Maz
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
My Experience using Smart Task
Very satisfied over all and I highly recommend it to anyone serious about project management.
PROSEase of use, simple user interface but powerful functionality to manage projects and your team. The support team is very reponsive and are open to product feature requests. When I had a question about the usage of the software I was offered a full product demo by [SENSITIVE CONTENT] one of the support team whom I found to be very patient, kind and knowledgable.
CONSThere were two features I was used to on a previous project management tool I used I hope the team will introduce these soon. One is google calendar two-way integration and the other is whiteboard view of the project and addition of tasks throug the whiteboard which visually helps to see the project from a birds eye view.
Victor
E-Learning, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Amazing Asana competitor! Cheaper, better, and faster
This application is easy to use, price is more than fair, support team is very kind and responsive, and I am happier because organizing things are faster and easier now.
PROSPortfolio view, CRM module is good, reporting skills is there, tasks are super powerful and handy, I feel my small company is 20x more organized and efficient. For real! This tool is doing wonders on my workflow and daily routine.
CONSI just think CRM module could be tiny bit easier to use and to understand. But I am really impressed by all of the features developed already in the app.
Reason for choosing SmartTask
Support, learning curve, similarities to Asana, documentation is great (in videos on YouTube by their official channel), easy to use, easy to setup. Fast product. Portfolio view is amazing.
Reasons for switching to SmartTask
Price is 10x cheaper. Very similar to Asana in multiple aspects. In some aspects it is even superior.
Kenneth
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
A good all-in-one project management tool
I enjoy using SmartTask. It has all of the options I need to keep track of all the tasks and projects I need to complete for my clients.
PROSThis software is very flexible and you can choose between lists, boards, and calendars to organize your tasks and projects. It's very similar to other project management tools, but this one I think is more affordable and has features that make it easy for you to organize all of your projects and client tasks
CONSThe UI/UX definitely needs to be improved. The overall look and feel is outdated compared to the other project management tools out there. The speed of the tool can be improved, as well. When starting up the tool, I have to wait a few seconds longer for it to be useable.
Ashok
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Best Alternative to Asana
I would suggest to use smarttask if you want to save your money on task management tool
PROSI would say that Smart Tasks is the best and the cheapest alternative to asana. Almost all the features that we need for an project management is available. One added advantage over asana is that they have their inbuilt time tracking software for the task.
CONSSome of problems are like when we invite an client / guest to an project their details visible to other guests also. This is kind of wired options. Also sometime it takes time to load the dashboard.
Reason for choosing SmartTask
I still use Asana too, based on the client need. But I prefer Smart Task for the inbuilt time tracking application
Divaksh
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Project management, CRM and task management all in one solution.
1. UX is nice, easy to navigate and use all features 2. Good limits in all plans makes it very affordable even for the small businesses 3. It is not only Project Management tool, it also has CRM and I also use it for my task managements. 4. Video meetings, chatting, notifications, reward system, timer it has all the features which make it all rounder 5. The team is passionate and very responsive, they have FB community as well and chat responses are almost quick.
CONS1. White label functioning is manual, and changing domain requires additional fees. 2. They have recently improved UI a lot but it can be improved even more.
Arjun
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2022
Highly Recommended for all size teams.
We can comment daily task so we can track our task at the end of the month which helps in calculating the exact time given in that specific task.
CONSThe user interface looks bit hard for new users. But once you use it I can guarantee that it is one of the easiest task management tool.
VIKRAM
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Smart Task- User Friendly
Experience was good with Smart Task Team. They are helpful if any issues they resolve as soon as possible.
PROSThis is User friendly Software any one can access and operate easily. Even they have Mobile Phone Feature which is easily accessible to Assign the Task & Track the Task, Even they have Time Tracking feature which h is easy track what will be the Time required to Complete the Task
CONSI don't think so All the features are lying with this software
Charu
Information Technology and Services, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
Perfect Tool for Projects Management
SmartTask is extremely best tool for manage multiple projects and setup tasks according to you project work. This tool saves lots of time and efforts to improve your work quality. Our company feels that we save more time in collaborating and discussion of projects.
PROSThis software provides all the features you need for projects management. Personally I like the task tracking, alert notifications and reporting features which helps you lot to manage your projects.
CONSPersonally I feel sometimes alerts/notifications feature didn't work properly. Except that i didn't have any issue with this tool.
Bhargav
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Amazing Tool for Task Management
SmartTask is a great tool for managing your tasks and handles multiple projects. I have setup multiple projects in the tool and it works flawlessly. It is very easy to use and saves your lots of time and efforts.
PROSSmartTask offers many features that help you to manage your workflow by scheduling your tasks and handles multiple projects. It will sends alerts notifications when you completed your work.
CONSSeriously, I didn't face any problem with this tool till now. It will be great if they provides more features that help us to manage our work.
Madhavi
Legal Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
SMART TASK made to manage tasks smartly and conveniently
Great. The team is very helpful. One relationship manager is engaged with us to solve our problems any time of the day.
PROSEasy to customize to our needs. Reminders for tasks are given promptly.
CONSIf you can providing a smart accounting software which is affordable , it will be good
Reason for choosing SmartTask
It is very affordable
Jhanvi
Information Technology and Services, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2022
Fantastic Projects Management Software
SmartTask is ine of the best projects management software that offers probably all helpful features you need for handle multiple projects.
PROSIt's a great software for handles multiple projects. It offers many useful features like task management, project tracking, alerts and notifications, etc.. Which saves your lots of time amd efforts.
CONSCurrently i'm not facing any issue with this software.
Eugene
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
SmartTask the best productive software on the market
I like this tool and I am 100% brand advocate. Of course, it may look as a similar player on the market, but before you actually try this product.
PROSI have a few words to say about this software: 1. I use it every day and it significantly boosts up all the routine processes 2. It's really easy-to-use. It just engages you from the very start and the whole team speeds up collaboration and communication 3. It provides high level UX and attractive UI! In general - I like this soft so much, that I use it as basic tool to cooperate on each of my project. And I recommend everyone to try it as well - I am sure, you'll become a regular user!
CONSFor me, it has no cons. It covers all need for the team up to 50 people, rapid processes ad non-stop flow of the new project.
Carlada
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed December 2020
Enjoying SmartTask
I am really enjoying transfering my PM stuff to this and exploring other ways I can use it.
PROSI really like the layout of this software. As someone who feels like I've tried a ton of PM. Great!!
CONSStill learning all the features so nothing so far. Would love to customize the backgrounds just to make it prettier.
Jigar K
Verified reviewer
Research, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2022
Excellent tool for task management and collaboration
Fantastic software. I highly recommend this software to my colleagues.
PROSEffortlessly manage tasks with collaborative partners, easily manage multiple projects and maps the project progress.
CONSIt takes long time to understand the interface and get familiar with the software.
Avi
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2022
Best Tool For Task Management and Tracking
It's a Time Saving Tool to Manage My Everyday Routine Task. it's Easy To Use and Scheduled Sub Task For the Projects.
CONSThe UI/UX definitely needs to improved. Sometimes support is not available and irregular.
Dhwani
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Must try
managing Team and leading project in most efficient manner
PROS- User friendly - Proper segregation - Classification and features
CONSMay be they can create Templates for construction industries, they would be great for us
Vishal
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Easy to Keep track of the tasks
Allocating, performing, and tracking tasks is easier with Smart Task. We are able to easily track the amount of time spent on different tasks, projects, and sub-tasks.
CONSSometimes, the time tracking feature may fail in case SmartTask is opened in multiple windows. Occasional logout issues.
Chirag
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2022
Great Project Planning Tool
Easily Manage Tasks For My Team. Separately assign tasks for different projects.
CONSSupport Service is very slow, It can be fast for a great user experience.