SuiteDash vs webexpenses
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.4 / 5
Value for Money
4.9 / 5
4.5 / 5
Customer Support
4.8 / 5
4.5 / 5
Functionality
4.8 / 5
4.4 / 5
Last Review Written
July 3, 2024
July 10, 2024
Pros/Cons
Pros
- The documentation is great - you will find answers to most of your questions. And if it's not enough - there is excellent support, ready to help you.
- The client portal customisation is awesome - the best I've used. The tool is so feature rich that it will take me a long time to truly implement and use all of them - so cool.
- I love how it is very robust. It's a very powerful CRM and for my accounting firm, I was trying to find something that is the "unicorn" CRM that a lot in the industry is looking for.
Cons
- I find that it's not intuitive enough to call some functions in the app and that leaves us to frustration and frustration leave us to abandon the app.
- Our biggest problem was keeping track of customer communications. Between email, text, slack to name but a few channels it was a mess.
- It was a little frustrating at first to figure where to get started because I had no prior experience with CRM management system. So a few months later, I spent an entire weekend completing the setup.
Pros
- There is loads of online support through live chat, online guides, videos, dedicated support website. The system is pretty easy and self explanatory to use and the reporting abilities are very good.
- Love how the App links to your online account and how the receipt attachments can be categorized for ease of auto recognition.
- Easy to useand very cost effective. Great for sales teams on the road as well we people in the office and the fact it can integrate easily into our Sage 200 finance system is great.
Cons
- I sometimes see web application stalling if the data connection is poor and dropping out.
- It can be a bit confusing when you're submitting a claim in regard to putting in the receipt information versus the claim information.
- Viewing receipts - some images cannot be zoomed or orientated. Reports can be awkward to produce.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
