About Team Wave

TeamWave is an all-in-one SaaS solution that offers small and medium-sized businesses everything they need for effective collaboration, business processes, sales tracking, contact management, and marketing automation. The platform's tools include CRM, Project Management and HRM.

 

Trusted by 2,500+ businesses, TeamWave allows its users to create and manage projects, track time, organize contacts, and generate reports for their business. The platform also offers email integration, which enables users to sync data with email services including Gmail, Microsoft, and MailChimp.


Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

9 Reviews of Team Wave

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 9 of 9 results

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March 2020

Ed from Primed Community

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Great software suite that's easy to use and economic for small businesses

Teamwave has been a breath of fresh air. We've gone through 3 different CRM's recently trying to mix and match features for the best results. Teamwave excels by providing the necessary applications (without clutter/junk apps), having fixed pricing per plan (professional) and it's integrations with other software. Similar offers exist on the market but they are offered per user and at a much greater price.

Pros

Teamwave groups together features that are great to have in one place - crm, hrm and task/project management. Rather than going through various individual apps a lot of our administration is handled in now handled in one place. The interface is intuitive and easy to understand and support was helpful with our questions when we started. The pricing structure is for more realistic for startups and small businesses and allows for easy scaling without increasing your overhead drastically. Price per plan is so much better than price per user! It's been really helpful within our organisation because we work with many people on various social projects and it was impossible for our team to work in other platforms and integrate our partners. With teamwave we can connect everyone together without generating more costs. Because of the system we are able to use teamwave with people connected to our social projects and offer them employment options within our community. Also the native integrations with gmail and zapier have made it really easy for us to link in other programs we use and automate a lot of our processes. Really happy with this change.

Cons

The suite is pretty complete. Few things would be nice to see -assigning multiple people to tasks -translation options (we'd help with Spanish :) ) -more instructional videos/advanced

Reasons for Choosing Team Wave

Only the desired features- CRM, project management, HRM pricing options are so much better (per plan rather than per user)

February 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2020

The best CRM software we've used so far

Overall a great product to work with. Efficient & powerful tool for converting sales.

Pros

Easy to use. Clean & user-friendly UI. The best thing about team wave is the number of integrations it offers. It makes our sales process super-efficient.

Cons

As an administrator, I access every team member's leads. At times the leads don't load upon selecting a user.

Reasons for Choosing Team Wave

As I mentioned, Teamwave had a clean UI and was working out for our budget and had great reviews.

June 2020

Rituakanksha from Moojic

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

June 2020

One of the essential tools for a startup

Teamwave has streamlined monitoring our leads and follow-ups. With an estimated lead value we are able to clearly prioritize leads. We were previously using Spreadsheets to manage and monitor our pipeline, moving to Teamwave has made our life easier.

Pros

We majorly use TeamWave to manage our sales pipeline. We tried a couple of other tools as well such as Pipedrive and Freshsales but decided to go ahead with Teamwave as it has all the required features to manage a sales pipeline, it's easy to integrate, and is pretty cost-effective for a small team like ours.

Cons

My team and I have never faced any serious issue with Teamwave. However, I've faced an issue of incorrect email thread capture under a designated lead a couple of times.

October 2016

Vamsi from salesforce

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

October 2016

TeamWave Review

Its decent, however need to make features more flexible. Would need better integration and visualization experiences...

March 2020

Jennifer from Pro Admyn, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

March 2020

Best Project Management (+CRM!) for the Money!

TeamWave has given me advantage of a top quality project management software with a built in CRM that is easily affordable for any size business.

Pros

I like that TeamWave provides nearly all the features and benefits of Asana project management software PLUS a CRM and HRM. Also, the cost of TeamWave is incomparably cheaper than Asana - with unlimited users! I love that I can also invite clients into a project so that they can see the status. I also like that TeamWave has projects and deals and the ability to differentiate between internal and external projects.

Cons

Only con is that the dashboard and tasks could have more distinct visual differences on different categories, tabs, tasks, etc.

Reasons for Choosing Team Wave

Ease of use, functionality and cost.

August 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

1.0

Functionality

5.0

August 2019

Good product great price

Good product and features, great price to start with since you not sure how your business are going to un forward you dont want to get stuck with high CRM bill monthly.

Pros

The owner, whoever it is really want to penetrate the young and versatile groups of ppl with little money and running a startup. The features are adequately suitable for young company with very little ppl running but has a lot more heads count than freelancer.

Cons

support. virtually no support or forum or anyone talk about it on the internet. Make it frustrating when little things as simple as deleting account and recreate the account because the google GSuite didn't work correctly with the mobile apps and web-base version support email send to no where and take days to return. And so far only 1 person has been replying the support email again and again without much of a help other than pointed out the features.

Reasons for Choosing Team Wave

still evaluating, but the support is the one putting me off at the moment. Not sure if they are a sustainable company which going to outlast our requirements

April 2019

Eduardo from Kobalt Music

Verified Reviewer

Company Size: 201-500 employees

Industry: Music

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

April 2019

Affordable Project Management / CRM Tool

Pros

Teamwave is probably the best CRM / Project Management tool for small businesses. The pricing is incredible and it's Google Suite integration is a huge plus in today's day and age, where almost every business is using Google Suite. We use this tool for mainly for the Project Management tool, it's very user-friendly and if you're the Lead on the project, you can easily keep track, run reports and see who's done what, what's left, etc.

Cons

I wish the tool had an accounting component added to it. One issue we faced was the tracking of budget on specific contracts and we'd like to be able to log into a project, see budget, expenses, etc. and pull statements and reports off that.

March 2017

Alex from Educhat

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Best Pick for Small Businesses

The visualization of TeamWave is very helpful, simple and powerfull. Best Pick for Small Businesses

Pros

Their overall product and customer services are very good. CRM the way it should be.

March 2017

Richard from Peck Inc.

Company Size: 11-50 employees

Industry: Logistics and Supply Chain

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Awesome Experience!

Working with TeamWave has been a cool experience.The user friendliness saves time and my team can be more productive. Overall, TeamWave is a powerful tool with three apps in one roof which makes life easier.

Pros

The user friendliness, cost effective and cleaner design.

Cons

Not found any yet!