All Teamwork.com Reviews

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Dinos

Marketing and Advertising, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed June 2022

Teamwork…a great PM with seemingly too much functionality

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Dnyanoba

Verified reviewer

Pharmaceuticals, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Teamwork for Project management

It is very positive experience with th Teamwork till now as it is very easy to use the software for different projects at same time.

PROS

Multiple add-ons can be added as per the requirements of the business. Dashboard is very informative and interesting. It also gives a more than 100 GB storage space to managing the projects.

CONS

Difficult to manage multiple projects due to lack of advanced features.

Reason for choosing Teamwork.com

Teamwork is very easy to use and requires very little training to use. Customers support is also very good and cost is also low.Teamwork also provides a more storage space to operate the software.

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Sara Olive

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Working Well for our Project-Based Company

The overall experience has been pretty positive, with most team members adapting quickly to Teamwork. There has been a slight learning curve, since we were going from a very basic system in Trello to this more fully-featured tool.

PROS

The best part about teamwork is the birds-eye-view that it gives employees and managers over everything that is going on within the company. We really appreciate having our time tracking system tied directly to the tasks within a project because it makes it much easier to log time and to see how much time was spent on each area of the project.

CONS

We have not yet developed a clear process, and Teamwork doesn't seem to have one built in, to account for tasks that are waiting on outside input such as a client approval. Most of our clients are not using our Teamwork software, so when we are waiting on a review there is not a great way within the software to distinguish that apart from a task that is actually late.

Reason for choosing Teamwork.com

Integration with quickbooks, time tracking, the ability to create templates and recurring tasks, reporting features

Reasons for switching to Teamwork.com

We needed integrated time tracking and better control over a large number of simultaneous projects.

Vendor Response

Hi Sara Olive, Thanks for your review of Teamwork! It's great to see Teamwork has helped with your task and time management. I've passed your comment onto the support team to look into these issues further. Kind regards, Karen at Teamwork

Replied February 2021

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed September 2022

A great concept run by not great developers

My experience is that we are in the serious lookout of another product. If you are not an occasional user and want to do any serious work, this tool is not the right fit.

PROS

I like the fact that its integrated with other products such as Desk. Its relatively easy

CONS

Tons of errors when using it. They launch updates during business hours taking the system not saving actions, producing random errors ending up in losing your work without any prior notice - as in we will update the system, it will take X time and it will be down. Nothing like that they just shoot the update and if you are lucky and not doing something in the system you may get away with it. Various functionalities of the system stop working out of the blue; we report them to their customer service and they never get solved, or get solved at a pace teamwork wants and not based on the actual criticality. For example, the past two (yes you read correctly, 2) weeks, emails dont work. You can reply to a task and it simply gets lost. We've notified support, sent messages, they replied after 5 days that its fixed but guess what. They didnt even test the "fix" and as a result, second full week its not working and they evidently do not even reply to our ticket. On top of all of the above, if you have many tasks in the system, the system becomes extremely slow to perform actions. You open a list and it takes ages which it has paging mechanisms.

Vendor Response

Hey there, Thank you for taking the time to leave us a review! I'm glad to hear that you have found Teamwork easy to use and benefited from our integrations. I am really sorry to hear that you have been experiencing issues. I will be sure to pass your feedback around updates onto the team. I can understand your frustration around the issues you have faced with our platform. We would love the opportunity to improve your experience with Teamwork. Please send us an email at support@teamwork.com the team would be happy to work with you to help resolve these problems. Kind regards, Willow at Teamwork

Replied September 2022

Madeleine

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Project Management Is So Much Easier

PROS

Tracking tasks and upcoming deadlines is really easy. Creating tasks and keeping them organized in different projects is simple to set up. Collaborating with other users in the comments for each task is not complicated either. Time tracking is also really useful when determining team member bandwidth.

CONS

Some of the filters / settings are a little bit buried and sometimes there are glitches that don't let you upload file attachments in the comments.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Great project Management software!

Very happy with the overall experience, have been seeing the software get better and better over last couple years.

PROS

Tracking tasks on projects are top of the line with this software. Reporting and additional features are constantly improving but much better than Microsoft Projects or Smartsheet.

CONS

Reporting features and Gantt charts/tasks both showing at the same time can use improving.

Reason for choosing Teamwork.com

Better project mgmt, better task tracking, better time management

Reasons for switching to Teamwork.com

Teamwork is better, better functionality on project management

Vendor Response

Hello, Thank you very much for this amazing feedback, we really appreciate it! We are glad to see a 10/10 recommendation - our product team will be thrilled with this. Thank you for letting us know about the reporting features and Gantt chart issues. Could you send us an email at support@teamwork.com so we can learn more about this and see if there is something we can do to help? Have a great day, Karen at Teamwork

Replied January 2021

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Teamwork Helps with Project Management and Keep Us on Track

Overall the product is great! It integrates with our time software where we invoice our clients pretty seamlessly. The setup does take a while but once you have everything setup correctly you can easily manage the time of each of your employees and each project. It is great to keep everything all in one place for each and every project.

PROS

I like the fact that each project has so many ways to add information to each account. There is an overview tab where you can see the overall health of the project from one screen, and tabs where you can add Tasks, Milestones, Messages, Files, Notes, Links and even Comments for each project in the system.

CONS

It takes a very long time to get everything setup. There is so much to learn about the setup of the product and the free trial is not long enough to set up everything correctly from start to finish.

Reason for choosing Teamwork.com

With Teamwork we can keep everything all in one place for each and every project and work within one piece of software.

Reasons for switching to Teamwork.com

We wanted more functionality for specific projects. Specifically better ways to save important documents and notes for each project and connect with the customer right from the project/task management software.

Vendor Response

Hi there, Thank you for your review of Teamwork. Our product team will be delighted to hear the feedback - 5 stars all round! On-boarding issues? We have this covered! We just released on-boarding templates so now we have a sample project within the trial setup, based on what works best for your business. If you should ever need assistance, our Super Support team are on hand 24/7 for any and all issues! You can catch them at support@teamwork.com :) Have a nice day, Nancy at Teamwork :)

Replied March 2020

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Grace

Verified reviewer

Retail, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Teamwork allows us to manage all your projects without problems

Collaboration between clients and service providers located in different parts of the world. The features of the collaborative software are ideal for kickstarting our projects. It's simple to assign responsibilities and monitor development.

PROS

Extremely nice interface and straightforward structure. Extremely open to suggestions and alterations. Manage the flow of work on projects and programs. The video production process at our company is intricate, including many different people and jobs, all of which are dependent on one another.

CONS

The only things that matter are tasks and projects. However, reorienting the platform to serve as a workspace app may prove fruitful. Even while feature-rich customer relationship management (CRM) systems are available, they cannot function without additional software.

Reasons for switching to Teamwork.com

Billable time tracking involves keeping detailed records of how much time was spent on each step of a project. The result will be worthy of your time and work.

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Rachel

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

Teamwork benefits business and project management

As a result of having access to the ideas and solutions of multiple people, projects completed more quickly and with higher quality results when teams work together. Knowing that you have the support of your teammates is a great confidence booster when working together to achieve a common goal.

PROS

What I enjoy most about working in a team is when we have a set plan for how to accomplish our goals. It encourages team members to work together toward a single objective, and it establishes some semblance of order and predictability in the process.

CONS

When I was originally introduced to the site, I discovered that there was a slight learning curve associated with finding one's way around it. I was able to make better use of the platform's features once I developed my own method for organizing projects.

Reasons for switching to Teamwork.com

In my experience, no other platform compares to Teamwork's project management suite. It's straightforward, flexible, and simple to train new users on.

Sinisa

Translation and Localization, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Used Teamwork at three companies that I worked at

PROS

One of the standout features I truly appreciate about Teamwork is the exceptional task organization and categorization capabilities. It provides a seamless system for creating projects, breaking them down into smaller tasks, and assigning them to team members. Also, the built-in reminders and notifications are amazing as they ensure that important deadlines and tasks are never missed.

CONS

It may require a bit of getting used to, but that can be said for any app. No real cons that I can think of.

Reason for choosing Teamwork.com

I feel it was more suited for our IT projects

Kane

Internet, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Swiss Army Knife

Its good i like it, CS very responsive, never breaks, easy for internal PM, can't ever get clients to use it properly [maybe just our clients!]

PROS

Great tool, easy to get going but offers much more scope and complexity shiould you need it or as your projects / business grows

CONS

To get the best needs time and learning to develop areas further to really enhance it Chat/slack, CRM and other options are all extra cost which builds up

Reasons for switching to Teamwork.com

Not enough functions or file google integration

Katie

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

At TImes Complicated, But a Powerful Project Management Software

Teamwork is a poweful project management software that really means business. It can take a little getting used to, but once you have it mastered, it's great. Being able to connect to Google Drive is helpful for sharing documents. Additionally, the desktop app is amazingly functional, which is rare with software.

PROS

The organization of data, being able to collaborate, implemented chat/ticket submission, Google Drive integration.

CONS

Sometimes, this software can seem complicated to use. This is nothing a little bit of training and consistent use can't help, but worth noting.

Reason for choosing Teamwork.com

The cost, functionality, features, and ability to integrate chat into projects.

Reasons for switching to Teamwork.com

We were looking for less spreadsheet and more project management with integrated chat so that we can effectively manage projects.

Vendor Response

Hey there Katie, Thanks for getting in touch and leaving us some feedback on Teamwork Projects! It was great to hear that we have helped you with organisation and collaboration - that seems to be a #win for both you and us here at Teamwork. Leaving curves aren't always nice or easy, however, we have put a number of resources into this to help with the process. Our webinars are run daily, alongside multiple on-demand webinars, which will help with any on-boarding and initial learning of the software. In addition to this, our support team are available 24/7 to suit all timezones and work schedules. They can give you demos on the software or answer any feature related questions! Just pop them an email over at support@teamwork.com - they are a fantastic bunch, I promise! Many thanks, Nancy at Teamwork :)

Replied August 2019

James

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2020

Review of teamwork

Overall, it's a great product. Once all the creases are ironed out, it is probably the best on the market for the price.

PROS

There are a couple of great things about this software. The first are the free collaborator & client accounts. Having these allows us to work with companies with many employees, without having to change them more for more users. This feature allows us to collaborate a lot quicker than on email with our clients and achieve greater results. The other is the time tracking. With the ability to estimate and track time, we can easily plan our weeks ahead & see what projects we can fit in and when.

CONS

There are still a few features that aren't working as well as they should do. The workload piece is quite buggy, and has caused us several issues overloading work in a particular week when there isn't enough time. Having mentioned this, we were told not enough people have brought this to their attention so they won't be fixing this...it also takes a long time sometimes to hear back.

Reason for choosing Teamwork.com

It was more cost effective and seems more fit for a marketing agency's needs.

Reasons for switching to Teamwork.com

Teamwork offered a lot more features that were better for us to work more efficiently.

Vendor Response

Hi James, Thanks for such a detailed review of Teamwork, we really appreciate it. I'm sorry to hear you about the issues you have been experiencing - could you contact us at support@teamwork.com to look into this? Kind regards, Karen at Teamwork

Replied February 2021

Tim

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2020

Simply the best

Overall, Teamwork has completely changed the way our agency does project management. Collaboration, transparency and efficiency are all up and it's all thanks to Teamwork. Their Support staff is excellent and the software is wonderful.

PROS

Easy to use interface Many integrations available Reliable

CONS

File storage runs out quickly Many features we simply do not use

Reason for choosing Teamwork.com

Better price, more features.

Reasons for switching to Teamwork.com

Antiquated and outdated. Needed something more modern and robust

Vendor Response

Hi Tim, Thanks for your review of Teamwork. We are delighted to hear you are enjoying the integration aspect our product. I've noted your issues with file storage and will pass this onto the developer team. Have a great day, Karen at Teamwork

Replied January 2021

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Christopher

Verified reviewer

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2018

My favorite project management tool

I used this for over 2 years and loved how easy it made it to manage projects at work. It was easy, at a glance, to see exactly what I needed to do for that day and what I had coming up. Overall, it was a wonderful experience

PROS

Teamwork Projects had a number of amazing features that took it above and beyond other tools like this. The way projects were setup was incredible. You initially setup the project, then the milestones and then tasks against each milestone. Each task can be broken up into sub-tasks which will automatically create a dependency for the parent tasks. However, you can also set a dependency between tasks too. If you have a series of repeating tasks you can actually create these as a template so you can quickly add this list to a project. When you add this list you get to set the assignments and dates which allows it to be customized to each project. The collaboration is another feature that is top notch. Comments will automatically be sent via email but Teamwork takes it a step further. You can respond to these emails with specific replies that allow you to manage tasks (such as create new ones, add hours to them or even close/complete a task). Teamwork also has a chat platform built in. This platform allows you to manage tasks as well. Finally, Teamwork Projects also seamlessly integrates with a number of 3rd-party platforms (like Google Drive or Slack) to make your life easier.

CONS

The initial setup and learning curve can be a little steep. The other thing that can quickly be a problem is the amount of space you have available. If you are uploading a number of files for each project that space quickly fills up. It is minor but an extra thing you have to manage.

Vendor Response

Hi there, Thank you for the review of Teamwork Projects. Kind regards, Nancy at Teamwork.

Replied May 2019

User Profile

Tigran

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2019

Perfect for Managing and Keeping Track of Work

My overall experience was very positive with Teamwork Projects. Every time I have the freedom to choose ​software for managing my work I choose Teamwork.

PROS

Teamwork is the all-in-one software for managing projects. I've used Projects in several workplaces and was very pleased in all cases. It offers all the essential task tracking features and also has a ​Trello-like board view. The built-in time tracker was especially useful to keep track of the time spent on each task. Teamwork even offers a client for the timer that can stay above all your windows so that you don't forget starting or stopping the timer.

CONS

The only con for Teamwork Projects is that it can be hard to navigate around at first. While the UI is perfectly easy-to-use, the existence of many features makes getting lost in the UI very easy when you're new to it. To some people, the UI is intimidating at first glance. Convincing those people to get on board was the challenging part of making the software a default project management tool in the company.

Vendor Response

Hi Tigran, Thanks for your review of Teamwork Projects! I'm glad to hear that you found the software pleasing and useful! Onboarding and UI intimidation issues - got ya! I've just spoken with our Projects Product Manager, Mossy, and he wants to hear more from you! We are currently working on making this experience better, and would love if you could help! Would you mind emailing in to marketing@teamwork.com with the subject header of 'Re:Capterra Review: Onboarding feedback' and I'll pick it up from there. Overall, we are delighted that you chose Teamwork over all others! If you ever have any issues, or want to share some #TeamworkLove, reach out to us via support@teamwork.com! Our support team are insanely talented... or so they tell me anyway!! Looking forward to hearing from you! Nancy at Teamwork :)

Replied October 2019

User Profile

Adam

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

We tried everything - And love Teamwork Projects

We tried literally everything we could find in the market place for Project management software. We switched from Basecamp originally and the big push for us was the TimeTracking with tasks that could be brought into invoices. I know Freshbooks has that feature too, but freshbooks doesn't have project management in the way that we needed that total collaboration environment. We looked at Monday.com too recently but since we have full buy-in on Teamwork I don't think we are in a place to switch and a lot of the features and pricing just don't make sense. That is where I think Teamwork has really cornered the niche well in terms of pricing and features.

PROS

Gantt charts Tasks Task Creation Inviting Clients into the space TIME TRACKING!

CONS

User interface was updated but could be better, especially when compared to Monday.com

Vendor Response

Hey Adam, Thank you for your wonderful review of Teamwork Projects! Five stars and a 10/10?! All our Monday morning dreams are coming true! We are delighted that you are enjoying the software, and that it has filled that gap in your Marketing Stack! We also love the time tracking features, it was an important one for us to get right - we are glad that you agree! Another great thing about Teamwork is our support team - should anything ever come up in your use of the software! They are coffee fuelled problem solvers - what a fantastic combination! You'll find them over at support@teamwork.com. Have a great day! Nancy at Teamwork :)

Replied November 2019

Joe

Computer & Network Security, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2017

Great software use it all the time

Hi Teamwork Team, We have been using Teamwork PM for a while now and found in general it works fairly well for what we do. We are a consulting engineering company doing projects that range from a few thousand to a few million dollars. Right now we have eight employees but have had as high as 11. We often have lots of projects in various stages and we have clients for which we operate on an "on-call" basis. For example, right now we have 48 open projects. Obviously, with eight employees we can't be working on all of them at the same time and several are clients for which we have an "on-call" contract with so we keep at task list called "on-call" open with those clients. It helps to keep some visibility for all the clients we have active. One of our biggest frustrations with clients is and TeamworkPM is we can't suspend a group of tasks or a task list and then have it not show up as a late set of tasks, etc. We often have a client suspend tasks we are working on because they do not have permits ready, are still working on funding, or have to wait for something else they are working on to be completed. We can take the end date out of tasks but then we lose the history of when the task was originally supposed to be completed. The same happens if we simply extend the end date. We have tried putting a label on the tasks that say "suspend" but they still show up as late tasks. It would be really great to be able to suspend a task/task list and then it is essentially frozen and is not reported in late tasks until we unsuspend it. Also, it would be great if we could make the standard notebook default to be "This is just a little change" because we often use the notebooks to record conference call notes during the call. If someone forgets to click, "This is just a little change" then we end up with multiple versions of the notes. It would be great if there were better integration between the GNATT chart in TPM and Microsoft Project. While we are not fans of MS Project, we have clients that want their reports in MSProject. The conversion from TPM to MS Project can take some effort since MS Project is more detailed when dealing with critical path and dependencies. The last issue is how to get employees to really use it and keep it up to date! :-) Maybe an electric shock in their chair! :-) As with any tool, one has to use it for it to be successful. Overall, we like the tool. I will also say the Customer service has been awesome.

PROS

It is: Relatively easy to use Flexible Makes it easier to manage projects Great value Great customer service

CONS

No off-line version for when working in an airplane No way to suspend a task or task list

Vendor Response

Hi Joe, Thanks so much for the great review. We really appreciate you taking the time to write it. We're delighted to hear your positive feedback. Regarding suspended tasks - you can choose to add due dates or not to a tasks. They will always appear to be late if they are not completed before the due date assigned. There is no plan to change this right now. But I'll pass on your suggestion. A work around could be changing due dates and adding comments under the tasks or in their description with the initial dates. You could also add suspended tags to these tasks. This way you'll be able to track all the details on the task. I'll pass on your suggestions about improving the Gantt, Notebook and MSProject integration. Thanks again for your feedback. Kind regards, Therese

Replied April 2017

Dominic

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed March 2017

One of the best, but still a lot of room for improvement...

I found Teamwork when the necessity for time tracking, project management and employee/client collaboration was needed at my job. I had already been using a similar system called Paymo at home for my freelance work. So I had an idea of what I needed, and knew Paymo wasn't structured very well for my use. I researched the heck outta these kind of sites, like close to 15 ones, and test drove at least 5 of them with trials. Teamwork wasn't the best, but it was only outdone by others that were ridiculously priced. There are many things I like. The robust functionality of the task lists is probably the most useful. And project organization is nice too. Shortfalls in this area are that project categories are shared across multiple set up companies, not company specific. I don't like how tasks are hidden once completed. And how limited you are on active projects, I'm archiving like crazy, just to save money. I like that the entire system is cleanly designed in a cosmetic sense and for the most part intuitive to learn and use. I also love that it is not user based pricing, being able to add as many users as I want opens up more collaboration with coworkers and clientele. A hard thing to find in these systems are time based reports. Teamwork has great time tracking tools, but kinda falls short in how you can report these. Within the system its just a list with a somewhat useless filter. And exporting this out to a pdf looks plain awful. Customizable, exportable, graphical representations of the time data would make an awesome addition to this system, and would improve and simplify review of time analysis with "less data minded" collaborators and clients. Still, I haven't found one system that really buts much effort into reporting and how it stands in Teamwork is still better than others. All those flaws aside, where Teamwork REALLY drops the ball? Invoicing! No customization, no templates, plain and boring invoicing, and not much can be said for financial tracking or reporting here either. I really hate the financial end of this system all together. Even Paymo did better. So for a single company, looking to only organize and collaborate projects and tasks, to improve speed and efficiency, Teamwork is superb. If you need data analysis and reporting on financials and time invested. You'll need a second system to do that with or one of the way overpriced systems that offer that advanced stuff.

PROS

Robust functionality of tasks and projects. Clean intuitive design. Collaboration ability and allowance of unlimited users.

CONS

Time reporting lacks in depth data, customization and visual graphic representations. Invoicing is almost embarrassing in its looks, almost no customization, and zero financial reporting.

Vendor Response

Hi Dominic, Thanks so much for the review. We really appreciate your feedback. We're delighted to hear that Teamwork Projects has been so useful to you and your team. I've passed on all your suggestions to the team for their consideration. Here's a list of the upcoming features that we'll be adding over the course of the next few months: https://www.teamwork.com/roadmap. Here's a list of our current integrations including invoicing: https://www.teamwork.com/integrations. I hope you find them useful. Please get in touch if you have any questions. Thanks again for your feedback. Best regards, Therese

Replied April 2017

Stefan

Management Consulting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

Teamwork is True, My business is Teamwork, and Teamwork is my Teamwork!

I have used Teamwork for almost 2 years - trying other things on the side to see if there is somethings better out there - but my still my first choice. I know about project tools, and they all are good, but they are too complicated and all fashion in their way of use - Teamwork has done something different - and while I tested it out I also tested multiple solutions. They are constantly getting new features and optimizing reporting and UI and UX. The one thing I have been waiting for is the Kanban or Board that they call it - then it will be complete. The cool thing is they are open about their roadmap - so I constantly reach out to push features through - I am sure they listen to us as customers because things happen all the time. So let´s get down to business. Pricing and solutions beats everyone else, trust me! So what is it that makes it so good? Teamwork Project - besides as everyone would expect a project tool - they have another mindset to getting things done - and building performing teams - that I do not find everywhere else. I believe others copy them and try to do it simpler - but then it is a lack of other features that you need in a professional system. Since we have multiple projects, and we connect our clients and give them the overall by onboarding them to follow us in an easy way. We give them an ease of mind, and send them reports daily. So when we meet, we stop the chatter on where we are and can focus on how to go further. We use Teamwork Desk for support sites - and can also build up support for my clients -so we can charge for and outsourced service, that makes their services extend further. Do you think they love it? Teamwork Chat - I can be in contact down on pure tasks, and also the ability to create task as we speak. No waste of time. But my favorite tools are the extensions in chrome and Gmail. Saves me time -and makes me be so effective that I have no words - That is why: Teamwork is True, My business is Teamwork, and Teamwork is my Teamwork! Just a Butler gone Digital, and that is also true. I have high standards - and been digital for 40 years - so I know my ground. Thanks Teamwork!

PROS

The "comlexed easyness" of the way of building quality projects. The extensions in Chrome and Gmail - timesavers deluxe.

CONS

Still working on the onboarding of my non-tech clients to make it even simpler for them to follow, but it does actually not matter since they get an email daily on the progress.

Vendor Response

Hi there, Thank you for the review of Teamwork Projects. Kind regards, Nancy at Teamwork.

Replied May 2019

User Profile

Bassam

Verified reviewer

Management Consulting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Easy to use, full of great features, budget Project Management Software

I have been using TeamWork for 6 years now, I am very happy with it, and new useful features are always being added, making the tool more and more helpful and efficient...

PROS

TeamWork Projects is an easy to use software, full of features to collaborate and manage projects. Notifications and customizations are very helpful. The ability to add users from different companies to collaborate in a project is amazing, and for me, it is an edge over other similar PM tools. The extended family of teamWork products also added great benefits. Integration with other software is also a big plus. And finally, the price for the subscription is very reasonable and the value for the money is on the upper hand...

CONS

The options to export the data or migrate data are a bit limited. Other than that, all features a project manager would need are present, being added or improved constantly...

Vendor Response

Hey Bassam, Thank you for your review of Teamwork. It's great to hear that you are enjoying Teamwork and the extended family of Teamwork products! We are delighted that Teamwork has had a positive impact on your consultancy's collaboration. Our team is constantly working to ensure that our product enables users to collaborate seamlessly. We understand you note on data exportation. It would be great if you could email us at support@teamwork.com, so we can try resolve this issue for you. Have a nice day, Karen at Teamwork

Replied January 2021

Matthew

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

Couldn't live without this product to manage my business

Couldn't live without it to manage my daily business workflow. I couldn't be so precise with my time tracking either, which is important for billing my clients. I usually work solo, but recently have hired additional help. The collaboration tools are awesome. I also use Teamwork Desk to create a slick support system with help from other reps. I'm a small operation, but look darn professional.

PROS

Helps me manage all aspects of my business from workflow, to billing. Seriously, it's such a valuable part of my daily workflow, that there hasn't been a day that I haven't used it when working. Also, recently I wasn't super pleased with a couple of the changes to the timer, which is very important to my billing workflow. I make suggestions to support. They listened and updated the timer! It's a complete package. I know there are other options, but honestly, I'm not sure they're as complete. Oh, and they sent me some sweet holiday swag! I wish I could post pictures of me wearing it!!

CONS

The ONLY aspect that I am not the enamored by, are some of the "improvements" they push out in the spirit of improvements. All SASS products go through a similar life cycle. For example, the UI may not have been super sexy but I liked the ease of use of the task filters. It was basic, simple. They updated it, and imho, make it's less open and the UI isn't as friendly. The flip side to that is, they do listen when you submit feedback. In some cases going as far as modifying the product based on your feedback. For example, as stated above, they updated the task timer and it wasn't functional. It was a hot mess. BUT they modified it based on my feedback and now it rocks. Thanks guys for listening.

Vendor Response

Hey Matthew, Thank you for your detailed review of Teamwork Projects. Glad to hear you couldn't live without out products! Regards, Deborah

Replied January 2018

Josh

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2018

Very Robust Project Management Platform

PROS

We've used TeamWork for years and it's great in many ways. First, it's our living To-Do list where all tasks can be organized by project, goal, team, etc across the company. Everyone can comment and communicate through the task threads (which sync to email). The ability to chain tasks together is one of the best features (and at times has been the main reason we didn't switch to other platforms). When Task A is checked off, it notifies via email the person in charge of the next task in the chain. This keeps work moving, and that's the biggest help. It also connects to Drive to store relevant files alongside tasks and logs team time for billing. You can give limited view access to clients if you need to.

CONS

I would say that the main downfall is that I can't accurately predict my team's workload week to week. The tasks can be chained together and given start/end dates, etc but when it comes to how all those assignments and their estimated times apply to my employees' work week, there's very little functionality to forecast this. I would love to be able to drag a task that is estimated for 2 hours to an employee's calendar and stack these up to see how their week fills up. Can't do anything like that. Best they have is a blanket 'workload' view that shows how many estimated hours are calculated for tasks that start or end in a given week. But when you have 30 projects and 100s of tasks floating around, it gets cumbersome to organize everyone's efforts. TL;DR : Great for planning project tasks/deliverables, but not so much for managing staff schedules/workload. There aren't many options for learning how best to use the program, actually, which is frustrating for a small startup just figuring things out. Their training videos are basic and support pros don't really help you customize the tool to fit your unique business organization needs. They refer you to third party professionals for consulting on that front. I've had to hunt down how-to's and advice elsewhere. That said, their tech support tickets are usually addressed fairly quickly, but I've gotten the same message reply many times "Yes that's a great feature, but we don't offer it yet." Also, my personal pet peeve about TeamWork PM, is the mobile app sucks. The desktop interface is great (plenty of drag and drop ease of use) but the mobile version is clunky and much less organized or helpful in terms of viewing my team's workload and task sorting.

Vendor Response

Hi there, Thank you for the review of Teamwork Projects. Kind regards, Nancy at Teamwork.

Replied May 2019

Jessie

Marketing and Advertising, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2022

Teamwork is a great alternative to project management

.We employ Teamwork in the organization since they let us divide all the jobs among the team members. It is in charge of allocating the proper duties to every team member so that they know what they are working on, who they are working with, and what will happen next. We launch projects and their execution through it. We feel particularly at ease using the tool because of its adaptable architecture, which enables users to work however they like. This tool is essential since it expedites project execution and guards against our forgetting to do particular tasks.

PROS

Adding tasks, assigning them to team members, and categorizing them makes it easier for project managers to keep track of the status of active projects. One of the company's favored benefits is the capacity to alert managers of upcoming duties automatically so they don't neglect them. It is the most delicate technique to manage every part of the projects you want to implement in the firm. It is the perfect instrument for allocating the tasks and resources needed to fulfill the set objectives.

CONS

It is not a very simple tool for new users, so I think it should have a more straightforward and less sophisticated interface so that it is not just utilized by technical employees or technology professionals.

Reason for choosing Teamwork.com

We chose Teamwork because it is a tool that is worth investing the time and resources necessary, because it has favorable and productive functions in organizations, functions that will make you streamline work processes and offer a better way to carry out your projects in an organized manner.

Vendor Response

Hey Jessie, Thank you for taking the time to review Teamwork! We're delighted to hear that your team is finding so many of our features helpful. Thanks for sharing your feedback about Teamwork being difficult at the beginning for new users. We recently created a Teamwork Success Center which was built to help with setting your team and your clients up for success. The resources here might be useful for any new joiners on your team in the future! You can check out the success center here: https://www.teamwork.com/success-center/ Have a great day, Willow at Teamwork

Replied September 2022

Andreas

Telecommunications, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed November 2019

Teamwork Projects - Solid collaborative tool

Time to launch for our marketing efforts on new service offerings was the biggest benefit we saw due to the milestones that we were able to track visually.

PROS

The biggest pro is that it allows us to work in transparency amongst the team members while accountability of who owns what in the project. Adding files and snippets of what we are working on added further value than old email chains especially when we are trying to search for them on our HDD! Teamwork also has a milestone feature allowing you to see the bigger picture and then drilling down to take the necessary next steps to complete the project. Reporting is clean - especially on Gantt charts and Kaban boards including Time Tracking built in.

CONS

I still believe the user interface is not as straightforward as some other collaborative tools that I use and only because there are so many features that it will still take some time for buy-in for new users.

Reasons for switching to Teamwork.com

More complete offering

Vendor Response

Hi Andreas, Thank you for your review of Teamwork Projects. I'm glad that you consider Teamwork as a 'solid collaborative tool' - we couldn't agree more! Work transparency is vital, so we are glad to hear that the software has helped you and your team in this area! Our interface has recently gone through some improvements with some more improvements not too far down the line for you! Keep an eye on our roadmap: https://www.teamwork.com/roadmap Hope you're having a nice day! Nancy at Teamwork :)

Replied November 2019

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