Time Doctor software


139 reviews(4.5/5)
139 reviews(4.5/5)

Time Doctor is a cloud-based time tracking and management solution used by businesses for monitoring workforce productivity. It offers tools for time tracking, web activity monitoring, payroll management and reporting.

Time Doctor lets users enter time spent on each project and calculate their billable and nonbillable working hours. The screen monitoring feature reports on employee activity via screenshot captures. The solution can also help users to keep track of the time spent on chats, meetings, calls, internet usage and other activities. The payroll functionality allows businesses to record employee working hours and generate weekly and monthly payslips.

A mobile app is available Android and iOS devices and the platform also integrates with various project management and accounting software including JIRA, Salesforce, Basecamp and Slack.

The solution is available on a per user per month subscription basis and offers multilingual customer support via email, phone, live chat and online help desk.

Supported Operating System(s):
Web browser (OS agnostic)

139 Reviews of Time Doctor

Showing 1 - 20 of 139

Start your review of Time Doctor

Click to start
  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    Unmitigated Disaster

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are in software development ourselves and this whole platform reeks of something that was built by cheap, overseas, outsourced development teams, OR it was something that has been rushed to market. You need to avoid Time Doctor and Staff.com like the plague. The two companies are linked and perhaps merging because recently Staff.com had a message on their website that said something to the effect of "A TimeDoctor Company." They also have identical logos. Final thoughts: if you use Time Doctor to track work for your clients you are going to be in a world of hurt. You will overcharge and undercharge clients and when they figure it out (like ours did) they will be furious. A quick update: I notified Time Doctor over a week ago to close our account and to the surprise of absolutely no one, they haven't honored the request. Just terrible.

    Pros

    Having to email their support to cancel my account...I'm joking that was just the last annoying thing I was forced to do with this company. Nothing...I like absolutely nothing about it.

    Cons

    Absolutely terrible piece of software. I cannot for the life of me understand why this software has such high ratings. We used it for about six months and had nothing but problems with it. Some of the issues were:

    1. Time not syncing between mobile, desktop, and web clients.

    2. Time not accurately being tracked.

    3. Unable to archive old project-tasks or projects.

    4. Tasks and projects not syncing between mobile, desktop, and web clients.

    5. Time is missing. In other words, time would be tracked and then disappear.

    6. Employees who worked on sensitive areas like finance had their accounts set to blur screenshots. This never worked. They were completely in the clear which could have been a huge problem.

    This has been a disaster from start to finish. We've had to manually fix tracked-time, re-bill customers, refund customers, and start all over again with an much better alternative called HubStaff--whom I highly recommend.

    The biggest problem with Time Doctor is that we were working with their "support team" for over a month and supposedly they were working on fixing our problems...This turned out to be a lie. Nothing ever got fixed. The support team would never proactively give us any information regarding what they were working on and we always had to reach out to them for an update; the updates contained no actual progress information of any kind...So in other words: we were being blown off.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Hazel from Beijing Raymond International Business Consulting Co. Ltd.

    Number of employees: 51-200 employees

    September 2018

    Mindful

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Encourages while working to know the hours of work for the day

    Cons

    If failed to accept the invitation with the new one, the old one to be checked.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Claudio from New Technology

    Number of employees: 2-10 employees

    September 2018

    my first experience with time tracking softwares

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    it's very basic but in a good way. You'll start to see the positives of tracking every on the job action in no time

    Cons

    you have to move your mouse randomly if you're watching a video because it will register it as idle time

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mayur from Aranca

    Number of employees: 501-1,000 employees

    September 2018

    Excellent time tracking software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Thank you for the support

    Pros

    Quite intuitive to know when we stop working on a project. Reliable and affordable

    Cons

    Remove small bugs in the system. Must launch improved version of the mobile app.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ruslan from Convertful

    Number of employees: 2-10 employees

    August 2018

    Must-have for managing remote developers and freelancers

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I'm using TimeDoctor for about 6 years across 3 different companies/teams, to manage remote workers. It helps me to track productivity, better estimate certain tasks in the future, and to quickly see when a person is not well-motivated.

    Pros

    1. It provides the abilities to track time in a really simple way.
    2. It provides native applications for all major desktop OS (MacOS, Windows and Linux).
    3. It provides the screenshots feature sometimes can really help to understand what's going on.
    4. There's a really helpful team behind the product.

    Cons

    1. They removed GitHub integration.
    2. Long and not-seamless sync of tasks with a remote system (I expect such things to work much faster and in background mode)
    3. Our Linux developers sometimes experience issues with the app.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jeffrey from Sisel Int'l.

    Number of employees: 51-200 employees

    August 2018

    Excellent Time Tracking Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If you need a way to track projects, workloads, and efficiency, Time Doctor is for you.

    Pros

    We have a small marketing department that manages an incredibly large workload. The 4 of us cover writing, video, product labels, website, photography and more. Time Doctor is an incredible asset and allows us to accurately track where projects are, how long they're taking, and where the hold ups are. This is essential for us as we often have multiple projects running simultaneously. One standout feature for me is the client view. We love being able to show our works-in-progress without having to finish, or send off incomplete items. People can simply join our work session and give us on the spot thoughts and advice.

    Cons

    The price can scare off smaller businesses/single-person businesses (but it's totally worth it), and the occasional bug can present an issue every now and then, but nothing horrible.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Maria Lenin from Dewayne Hill / Keller Williams Agent

    Specialty: Marketing Dept

    Number of employees: 11-50 employees

    August 2018

    Real Time Monitoring and Accurate Time Use Data for your Remote Workers

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    With the latest technology, more effective collaborative tools have been developed to address the difficulties and disadvantages of hiring remote workers. Virtual Assistants are in demand helping companies Worldwide produce more and better results for a low cost. Most remote workers and Virtual Assistants are paid by the hour and with Time Doctor, the management can track their employees real work status and productivity time. The features are designed to monitor the agent's screens and open tabs to ensure that the workers are doing work related tasks and opening company approved sites. Dashboard shows agent status where a Green circle beside the users name- means the person is working, if red, means the person is not working or on break At the end of the day, a report on accurate time usage can be viewed. Data gives the total of hours worked. It also shows the different tasks and how much time spent per task. You can select total hours worked per day, week, or per month.
    What I like about Time Doctor is that it provides agent screenshots every 9 minutes. It also shows if there is a low activity period.




    Cons

    Most benefits and advantages are for employers and management with the reports and actual agent status and work hours. However, the agent's Time Doctor Application / Dashboard is not easy to manage and use. Integration to company's accounting and company provided software can be complicated. For every task accomplished it should also be made available in their time doctor application. Agent should identify which task he/she is currently working on that particular hour by providing notes per hour after selecting which task category it belongs. Agents however can save permanent tasks instead of typing them saving them more time by just clicking on the saved task before he or she starts working.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 1 employee

    August 2018

    Best time tracking solution I've ever used

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    From time to time I do freelance work, and it has been a challenge for me to keep track of the progress. Lots of the times I have to work on various tasks, and keeping track of how much time on which task I've spent was a nightmare. With Time Doctor those pains went away! Very easy to switch between the tasks and track the time appropriately. It is also very affordable.

    Cons

    Not much to say here, to be honest. Maybe some 3rd party integrations would be a good idea.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sumeet from Axonator Inc.

    Number of employees: 11-50 employees

    August 2018

    Best ROI Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Best to have in our primisis

    Pros

    For any IT business and other computer releted business it's good to have and use daily for the time count and what he/she is doing

    Cons

    Pricing and custom module for users are not avilable

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Iris from Various Belgian Companies

    Number of employees: 2-10 employees

    August 2018

    Elegant app, all functions I want, organizing tasks a bit sluggish

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I was hesitant at first, but it has saved me a lot of headache tracking my own time, plus made it so easy to track contractors' time that by now I'm a big fan of the app. I've also been recommending it to friends as a tool to measure their own productivity and keep track of their schedule.

    Pros

    I love that the trackers can float on top of your screen, so you always have a play/pause button right there. Adding new users (freelancers etc.) is a breeze. It's also pretty good-looking and they have reports on web/app useage!

    Cons

    I still struggle with organizing and deleting tasks. While the app and website look sleek, this very basic function has been made sluggish in the process.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Time Doctor makes it easy to keep track of what your employees are doing

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I really appreciate the fact that Time Doctor takes screenshots every ten minutes so I know my assistants are staying on track. I also appreciate the payout option.

    Cons

    It would be great if Time Doctor were web only. Also, it isn't the most intuitive time-tracker software out there.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    July 2018

    Gets the job done

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I really like about Time Doctor is that you can keep a tab on your employees and yourself, while keeping track of the time that is being spent on actual work.

    Cons

    Unfortunately, I have not gotten Time Doctor to work on all of our computers and a lot of our employees have reported bugs that prevent them from being able to log in and use the app.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Colin from Information Technology and Services

    July 2018

    Time doctor seemed like an out of date software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Time Doctor has a few a few good features such as being able to make payments or create an invoice within the application.

    Cons

    I felt like the software seemed out of date and I did not like the fact that I needed to add a Google Chrome extension if I wanted to make this work.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Patricia from University of Carabobo

    Number of employees: 5,001-10,000 employees

    July 2018

    I save 20 minutes at work thanks to TIME DOCTOR !!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The best benefits is the extra time that the application provides me when I organize my work, it makes me have a better punctuality when I give my patients the perfect order.

    Pros

    I love this application because it is easy to use, since I found it I saved 20 minutes at work, I have better performance with my patients, I love its system interface and perfect customer service when requesting help moderators of the application.

    Cons

    The counter that I found is that I find it a bit annoying to have to pay for a monthly subscription and in the end that is an expense that is reflected annually.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alfredo from University of Carabobo

    Number of employees: 5,001-10,000 employees

    July 2018

    Great tool to organize my time.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The best benefit you can get from the tool is to save a few minutes, but if you are a person who is not organized, it will help you improve your personal habits, and patients will be able to see that you are a professional in your area and dedicate 100% of your time in them.

    Pros

    This tool helps me to better manage my time, it is an easy way to organize and organize my time, it helps me to save more time at work and it helps me to have a better performance and an order with my patients.

    Cons

    This tool seems to me to be very expensive for its use, since the cell phones now have different applications in which they help us to organize our time, I do not like that it has two versions both the pro and the trial version, I think that if you unify the prices by the complete application for each user that needs it, it would be more convenient for the user.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Yenireth from XSales® Mobility

    July 2018

    very good tool to manage the time spent during working hours and maximize productivity

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    excellent control tool that has allowed me to monitor my activities and those of my colleagues at any time

    Pros

    This tool is very good because it tells me in detail the activities I do every day and the time I am implementing them and thanks to this, we can take measures to improve

    Cons


    Although you can pause the application and stop recording the activities you do, there comes a point where you do not have privacy as it takes images of your screen and records what is written through the keyboard

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • via from philadelphiahouse.com

    Number of employees: 11-50 employees

    July 2018

    my experience with this software is great and i would totally continue using it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    the benefits i get from this software are making my work easier and monitor my time

    Pros

    what i like the most about this software is that it monitors my working time and helps me calculate and manage my time working per task

    Cons

    the least i like about this software is that when i watch training videos it will automatically be put on break even though i am not.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ionut from Bright Light Design

    June 2018

    Increased profitability by 20% in the first month.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We were able to increase oru profitability in the first month by 20%, no more tasks to be finished later, better organization skills and happy employs ( they all got bigger bonuses )

    Cons

    I do not have nothing to complain about, the pricing is fair, the instalation was quick, and the support, well we did not need it, verysimple process.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Fabian from Interior Designs By Fabian

    June 2018

    Managing more than one is complicated, here Time Doctor comes in

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Even if there are free software out there for monitoring, I appreciate all the functions Time Doctor has to offer, complete transparency and immediate action, groupings of time and screenshots make it better than the rest. Great choice

    Cons

    I would like to apply some rules to each monitored computer,if they go above to notify me, did not manage to do that yet

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Chrystian from Aeria Canada Studio Inc

    June 2018

    It helps to keep track of your day to day activities on the computer, also provides evidence of it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It helps to keep you and others informed of how much time you spend in different tasks and software. It also provides graphic evidence of it, very useful for employers that work with freelancers that are paid by the hour.

    Pros

    It helps to keep track of all the software and activities you perform on the computer, it also take screenshots of the screen so you have graphic evidence of those activities in case you need them as proof. If you own the licensed version you can also edit the time manually to log some special activities out of the computer.

    Cons

    Sometimes if there is no input in about 10 minutes the system thinks you are away and pauses itself makeing you enter a not working time, you can edit that time though. It doesn´t recognize drawing tablets input.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
Do you use Time Doctor?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 680-2046