All Time Clock Wizard Reviews

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Abhishek

Biotechnology, 5,001 - 10,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2022

Time Clock Wizard Makes Logging Hours for Payroll Easy!

User Profile

Jennifer

Verified reviewer

Financial Services, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2020

Time Tracking with Ease

Awesome. Love the sync feature for payroll purposes

PROS

I really love TimeClock wizard. The free version even tracks and uploads to sync with your time sheet which is incredibly helpful

CONS

I honestly cannot think of any cons, this is one of the easiest time track apps I have used with any job.

Renetta

Mental Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

We love Time Clock Wizard and their team!

The Time Clock Wizard app has been extremely helpful in making the business much more efficient in the way we track customer projects and time. The application allows you to invoice directly from the time sheets. Even time tracking through the mobile app makes it so easy to keep up with tracking billable and non-billable time. Also, the Time Clock Wizard customer support has been very friendly and efficient in helping out with integration and implementation issues that have arisen. They help resolve any problems we encounter with the application. Time Clock Wizard's amazing!

PROS

Using Time Clock Wizard allows my staff an easy way to sign in and out from a clients home, allowing them to put notes in for what they helped with that day. I can look on the GPS to make sure where they are, if necessary. Customer service is fantastic, very knowledgeable and courteous. And the application is very simple to use!

CONS

There was an issue where I could not figure it out on my own. I called their support staff and worked with one of their support, she was amazing. She and her team were able to solve and correct the problem, she returned calls as promised and was a delight to work with.

Mark

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed July 2017

More trouble than it's worth

PROS

It's fairly simple to set up and use, cost is competitive, however since become a paid for service quality has suffered.

CONS

Constantly fails to clock people in on mobile and sometimes says people are clocked in, then when they clock out it erases the clock in for that day showing that member of staff as being clocked in for 30+ hours. No notifications of 'maintenance' which they say they do daily! so at some point every day the website is down, today it was down for several hours so none of my staff could clock in, there was no email to say it would be down and no notification when logging in of scheduled maintenance. Customer service doesn't seem remotely bothered. I take me hours each week to check staff records which are a total waste of my time. I am now trialing other solutions which offer far more for the same or less money per month. The crazy thing is when this was a free service it was great! but since it's gone paid for it's got worse!

Kristina

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2017

This is a really great free timeclock software. It makes tracking employees easy.

I can easily catalog when my employees arrive without relying on pen-to-paper transfer or memories, and I can quickly spot trends or patterns in attendance.

PROS

The simple interfact and "use anywhere" features are fantastic. I love that although they've implemented a paid subscription, they've kept the basic features free, as I've come to rely heavily on this tool!

CONS

I understand that business needs change, and when I signed up and saw their "forever free" promise I was skeptical. Normally I avoid using features I don't intend to pay for because I don't like to become reliant on them .... but I absolutely found myself feeling a real hole in my HR space when Time Clock Wizard began charging for their amazing features like tracking tardies, having employees submit time-off requests, etc. It's definitely worth charging for -- it's a robust and straightforward platform -- but I do miss having those features available for free in my tiny office.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Useful!

PROS

I use this software as employee to track my times at the office. The software is very easy to use, it allows you to see the hours that you´ve worked in an organized time card with the dates, start and end hours and the duration of your shift. The software is very useful in order to track your next payment because it calculate it according to the hours worked. I know it has an schedule feature but I haven´t used it so far. For me the program is easy to understand and it is a practical software to track your hours and payment.

CONS

If you forget to reload the page after a couple hours and you do a clock in or clock out it doesn´t work so you need to remember to always reload the page in order to be able to perform any action (this is in the case that you left the page always open in your computer)

Anonymous

1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

I don't like it. I also don't hate it.

PROS

Maybe the time tracking only. other than that there's non. No additional features that you can use.

CONS

Just no additional features that you can use.

Reasons for switching to Time Clock Wizard

more convenient and has a lot of features

Saralyn

Religious Institutions, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2018

Does the Job!

PROS

The website is very convenient when it comes to schedule requests/adjustments..also, the reports section helps keep up with time off.

CONS

The updated mobile app is very confusing, and not as user friendly as before.

Micheal

Management Consulting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2019

Our rep rocks with the help I needed !!

Great product so far!

PROS

The chat feature and the fact it is usually easy to work in and the cool team members I have interacted with from time to time.

CONS

I do not dislike anything at this point in the process.

Annette

Construction, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2018

I find that this is a very good product and functions well with my needs and my employees time cards

Perfect time sheet totals with employees names and weekdays and pay dates making my payroll easier and faster

PROS

It is easy to use I feel anyone could use this product no matter how little you know about doing time cards sheets ect .

CONS

The only thing I have found is that sometimes it crashes when I am using it but other than that I haven't its good

Vendor Response

Thank you for the great feedback, Annette! We really appreciate it.

Replied April 2018

Lynn

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2017

Bait and Switch

PROS

Ease of use and timecard reports I was able to print for our one hourly employee before they changed their policy to not allow printing on free accounts. It has other features that I do not need that might be helpful to some.

CONS

Started out free for up to 3 employees. We have one. 4 weeks later I go to print her timecard and it won't print unless I pay. I know that is not a lot of money but I felt like my information was being held hostage for money. Customer service said they put a notice on the website but I guess they don't realize that all managers don't log in before doing their payroll reports. Did screen printouts of this pay period and will look for a different program.

Lora

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2019

Time Clock Wizard

My overall experience was one of frustration. I think the Wizard would work best in a professional environment with employees that are responsible enough to handle remotely clocking in and out.

PROS

The best feature of this software was that it figured hours, and the time sheet could be printed, with hours already added up.

CONS

You could not update more than one day at a time. There was no way to make multiple corrections for the same employee, during the same week, at one time. Making corrections was a time consuming process.

Arpit

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2018

Amazing application with so many features

PROS

Have been using it in our organization for a quite a while now. has all the feature and functionality you need for an organization no matter what system/structure you are following Time clock wizard will be compatible.

CONS

Works all the time but in case of support, It becomes tricker sometimes. It becomes costly when a number of employee increases in the organization.

Kynell

Medical Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2019

Friendly and Effective Customer Service

PROS

The product itself is incredibly easy to navigate, and the staff are incredibly helpful. the reps helped me this morning. She was great. Everyone is very knowledgeable, friendly and funny.

CONS

I wish they offered Time Clock Wizard in Spanish.That's it. Otherwise it's great!

Adam

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Very user friendly and helpful in scheduling my time.

PROS

What I like most about this product is being able set up my hours for the week and especially viewing the payroll section.

CONS

The only issue I have with this software is setting up the vacation time and sick days. I get a little confused on that section.

Teri

Medical Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Great experience with Time Clock Wizard!!

So far so good enjoy the product and customer support is right on.

PROS

[SENSITIVE CONTENT HIDDEN] is awesome easy to work with vary helpful.

CONS

I have not found anything that I dislike you.

Denise

Medical Practice, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

The executive was and TCW team is always very polite and always able to resolve my question or problem

PROS

Ease of use and I don't have to wait on hold for more than 2 minutes to speak to a tech. They have always been just perfect

CONS

It is not Time Clock Wizard problem, but we are not using Time Clock Wizard with our Quick Books yet. I run the report right from Time Clock Wizard website which is very easy!

Anonymous

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed October 2017

Time Clock Wizard Review

PROS

Was an awesome free small business tool. Turns out to be the same old thing. Use it for a while and services reduce to the point that you either pay their bill or is no benefit.

CONS

Holds your employee information hostage for money. Look for a different program!! Would imagine that there are others that have received same diminishing service and just move on without voicing their concern or pay the ransom to avoid the hassle. Interesting business model. I am currently bringing on additional folks for the holidays and knew that there was going to be additional cost for the service. Fortunately this didn't happen, peak season.

Crystal

Government Relations, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

3

Reviewed December 2021

Good time clock

I'd rate it a good 8 in my opinion

PROS

It was easy to use. Kept track of hours that were worked. It is a good recommended app to have

CONS

There were some gootch e but not extremely bad. The customer service helped out alot

Chris

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed May 2017

Way Overpriced

None, even though they said there was a free version, it is unusable without having to upgrade to one of their highest packages.

PROS

Looks nice, has nice features. If it wasn't for the fact that they trick you into the free program before stripping you of all features, this would be a great time clock option.

CONS

You can't use any of the features without spending some amount per month. Can't even run a report showing how many hours have worked. They claim to have a free plan for under 3 users but it won't allow you to do anything so it's pointless. Can't believe how greedy this company is.

Wilson

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2019

Clock in and clock off schedules

PROS

She was very helpful. I was very happy to have things fixed so quickly.

CONS

Nothing. I was very pleased with the support she gave me.

Abhishek

Research, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2019

Time Clock Wizard Makes Logging Hours for Payroll Easy!

Since our customary payroll system was not available for some time, we had to switch to Time Clock Wizard which enabled us to punch in/out our hours easily.

PROS

We needed an alternative method for logging our times for payroll and Time Clock Wizard helped us greatly. I love the fact it is compatible with Quickbooks so it makes my life easier!

CONS

I wasn't able to seamlessly connect Time Clock Wizard with Microsoft Excel since Excel is the popular software for spreadsheets and accounting.

Sheri

Real Estate, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2019

DO NOT PAY FOR AN ENTIRE YEAR....START OUT MONTHLY TO MAKE SURE THE SOFTWARE WORKS FOR YOU

PROS

Easy to maneuver, user friendly, reporting is good

CONS

Does not calculate OT automatically. This is crucial for my semi-monthly payroll. Paid for an entire year and because I did not cancel within days I did not qualify for a refund, even for unused months

Vendor Response

Hello Sheri, We're sorry to hear your experience was less than perfect. Our software does calculate overtime automatically. Perhaps your settings were off. We would be happy to go over those settings with you. Just contact our support team at 866-208-7618

Replied March 2019

Joe

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2017

New subscription prices too high

I've used the free version of timeclock wizard for about 1 1/2 years and I give it a high rating in all categories. I think it's a great tool. I am however a small business and I feel like their new pricing model has priced me out of the system. Yes I can still use the basic version for free, which is just that, very basic. I think it's a great service and I wouldn't mind paying for it, but I believe the pricing model is far too high, or maybe needs additional levels. I think a 3 user pro version for $9.95/mth would be easier to swallow as a small business and still provide them with the paid model they are looking for. To go from using the software with access to all features for free one minute to having to pay $/mth for the same use is absolutely ridiculous. It's just not a viable solution for me anymore.

Luke

Leisure, Travel & Tourism, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2019

Good product !

Keep tracking of our time on each Client that we work with.

PROS

Time Clock Wizard it's very user friendly! Customer services is amazing! CSR called me back quickly and he was very helpful and friendly.

CONS

I have only used it for a month and a half. I will a better understanding when I get the chance to look more into it.

Showing 1 - 25 of 87 Reviews