Timeero

RATING:

4.4

(70)

About Timeero

Timeero is a time tracking application that enables professional services, staffing, agriculture, property and other businesses to schedule and track on-field employees. It comes with a GPS-enabled time clock, which lets mobile teams quickly clock in/out, leave notes for office staff, interchange jobs with colleagues and track mileage for each task. Key features of Timeero include job costing, geofencing, employee scheduling, timesheet management and push notifications. The cloud-based solution lets businesses set up separate geofences for different jobs to receive alerts if employees clock in/out outside defined virtual perimeters. Additionally, HR departments can utilize approval workflows to maintain employee attendance and payroll records, ensuring compliance w...

Timeero Pricing

Basic: $4/user/month; Pro: $8/user/month; Premium: $11/user/month; Get 1 month free with an annual subscription.

Starting price: 

$4.00 per month

Free trial: 

Available

Free version: 

Not Available

Kiosk app
Slide 1 of 5

Timeero Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Timeero

1 - 5 of 70 Reviews

User Profile

Amir

Verified reviewer

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Eliminate the hassle of time and GPS tracking for outside sales reps

PROS

Timeero helped us organize our outside sales strategy. The platform provided us with enough features to track the activities of our sales reps. This enabled us to save time and effort by analyzing the areas our reps have visited, and the quality of deals closed in those areas.

CONS

Timmero lacked some small yet key features when we started using it. However, as time passed by, positive communications with their support team resulted in adding those features. They are constantly upgrading their platform to be the best it can be.

Patrice

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Perfect for my staffing agency

I trialed multiple apps, Connect team, HHEXCHANGE, Buddy punch, timesheet mobile and quick books, I did like quick books but there wasn’t auto clock in and they were also twice the cost of Timeero - connect team was more than double, other than those two who fell short of the auto clock in feature and cost more than Timeero the others were inaccurate reporting, unreliable gps, would continue to run and just overall less impressive. Last but not least- I have to give a huge plus for Timeero’s customer service. I’ve message a good amount of times while trialing and got almost immediate response, with details explanations and follow up to make sure I was clear on the answer. They have been available for my staff, myself via chat, phone, zoom, email, and excellent to work with so far. That in itself is worth its weight in gold.

PROS

The auto clock in and out feature is the best feature for me, followed by having the ability to have multiple locations enabled for employees who move around and don’t stick to one location. Having the ability for staff to input their schedule as well as input schedules for them helps with the variety of different situations a staffing company faces.

CONS

There are 2 things that would be ideal, and I’m told the company is in the process of reviewing both for the future. 1. Having the settings automatically auto clock in for all users without them having to change it themselves, it sounds simple and the setting adjust is easy, but there are still some employees who can’t figure out why it’s not automatically working for them regardless how often I’m telling them how to do it. 2. I’d love to be able to have an Hr onboarding part of the app also where they can upload their required documents, have their profile all complete be able to push out things like employee handbooks or pdfs etc through the app. It’s taking it from a time card to a timecard plus HR but in a perfect world, a one stop would be great.

Reason for choosing Timeero

Customer service, auto clock in, price point we’re all superior

Reasons for switching to Timeero

The ease of use, auto clock in and ability to have multiple jobs

Vendor Response

Patti thank you for this review! Amy is really awesome at what she does!

Replied April 2022

Kevin

Accounting, 11-50 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed July 2022

The company skipped preschool sacrificing their ABCs for coding and looking pretty.

PROS

Clean interface Message Blast and GPS tracking.

CONS

The software does not provide clear understandable errors when mapping or syncing does not work. The company and its engineers lack understanding or empathy for administrators who need to audit and review employees and users. The company disregards the need for and misses the understanding that reports should be able to be sorted for example alphabetically by last name or first name. Reports are not sorted or sortable. Many missing necessities such as ability to product reports for deactivated users, not all reports have the same filter capability. If you use a payroll service and have turn over, expect time management to be adversely impacted. Auditing user to employees is painfully time consuming. For starters again users are not sorted by name or sortable. The company does not use unique identifiers for employees. And there is no way to limit your search to prioritize users that are not mapped. TimeEro is suitable for companies with limited employees and limited turnover but not sufficient for companies with normal demands of business.

Vendor Response

Here at Timeero, our goal is to always make sure that our customers have the tools and support they need to be successful with our app. One of our greatest strengths as a company is our drive to be better, and like every other company, we understand the weight and severity of customer feedback and how it helps us achieve our goals. While negative feedback is never something we hope for, we thank you and appreciate you for your review. Now, we can take the details of this case back to the respective departments so we can learn and grow and come back better than we were before, preventing situations like this in the future. We sincerely lament the fact that you found our software uneasy to navigate and we are working diligently on our platform and always finding ways to improve. Thank you for your hand in our growth as a company as we strive to meet our goals and better ourselves.

Replied July 2022

Luke

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

More than Time Management

Timeero is the perfect solution for our small business in many ways. Not only does Timeero help our team manage schedules and time, it aids in payroll efficiency, employee management and much more. It became a single stop for multiple tasks for the human resources team. Th geo-fencing feature allows us to track progress and employee locations for safety, time management and tracking mileage. Such a great product!

PROS

Talk about customer service; the Timeero team is so great to work with! They are available whenever you need them and provide answers at a moment's notice.

CONS

Other than waiting for all of the new and exciting updates we anticipate from the development team at Timeero, we have nothing but positive feedback for the program.

Reason for choosing Timeero

I have had only positive experiences working with Timeero and Timeero offers more for less.

Vendor Response

Thanks for your review Luke! You can always call in if you have any questions!

Replied June 2020

Megan

Individual & Family Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Great app/platform for household employer

I needed a cost-effective way to track hours and miles for my nanny. This works great, is easy to set up and use.

PROS

It tracks hours and mileage with geofencing at an excellent pricepoint. LOVE that it exports to Quickbooks!!!

CONS

I wish the app had better/easier/more user friendly functionality for the administrator--can't run reports to view weekly hour totals. I wish the website reports was easier so that I could set the week start/finish and it would automatically calculate weekly totals by employee. The extra steps to go in and get my employees weekly total is annoying.

Reasons for switching to Timeero

Wanted app to do both hours and mileage in one