Great time tracking/management software.

Very easy to use and intuitive time tracking software. Great reporting features. We use this to track time for 15 employees and never had a problem.

Because this is web based it sometimes locks up or we can't access it if our internet is out. A very minor problem that rarely happens.

We needed something that combined timesheets with our project management system. FF worked well and helped solve that problem.

It's very easy to use and has a lot of bells and whistles which is great. My favorite feature is the timesheet feature.

I wish it had more colors, it's a little blah and grey and boring.

We use this tool to track projects and our task/actions with for our clients. It does neither well. The tool is very bulky and not a great interface. It does not make tracking tasks easy, and managing my teams hours isn't a fun or easy task due to this tool

If you're using just for projects, than this tool is OK. It also CAN do task management and gantt chart tracking. It also can track your tasks that you are doing.

Pretty much everything. It is a bulky interface that doesn't do anything better or as well as their competitors. The tool doesn't make it easy to track retainers, actions, tasks, projects, etc.

I absolutely love FUnctionFox - and insist my clients do too. Not a hard sell.

For more than 20 years, I have been recommending this product to all my professional services clients, small businesses - who need to track & bill out their time. Interior designers, architects, all manner of professional consultants. They all rave about its simplicity and ease of use, the stability of the platform, the almost instant response from support, should you ever need it. And support will actually call you!! Imagine that a live voice. As an accountant, I prefer the fact it is not integrated with accounting or billing package - nice to keep employees/consultants away from critical accounting data and - integrated time billing packages take a LOT of housekeeping and can be very confusing for front line managers. Very simple export data to excel, make manual notes/edits - /pdf attach reports as necessary. VERY simple and visual project management love it.

As I use Timefox with multiple clients, would be great to customize the screen display with different COLOURS and/or have the company name on every screen display. Minor detail.

We have used FunctionFox for over 12 years, so that basically says it all. As a company, they have always been responsive to suggestions to better the product and have taken feedback when something isn't quite right, and implemented change or fixes in a timely fashion.

The time tracking and various reporting and organizing features are vital in making sure we invoice accurately for the work we do.

The only con is filling out this survey, as it requires me to provide a con for a product that I have no complaints about, and to require it to be a certain length in order to submit!

FunctionFox has helped is to be more organized with our time capture and billing process.

Quick to get into and very easy to add time and descriptions of work. Also like the ability to customize tasks by client.

Would be helpful to have a cheat sheet describing how to add a new client/project and how to archive a completed client/project.

I love FunctionFox! It is so easy to use. With the dashboards I am able to see in real time how we are doing with timelines and budgets on all of our projects.

FunctionFox is easy to use. I've been using it for over 10 years and I have no intentions of ever switching.

There really isn't anything I don't like about FunctionFox.

My experience has been great and that is attributed to the service provided by [sensitive content hidden].

The customer service has been outstanding. [sensitive content hidden] have been incredibly responsive and helpful which is greatly appreciated.

Nothing comes to mind. If anything what I like least about this process is that my team doesn't adopt using it fast enough. Implementing change in culture often takes time as does new habits associated with entering time. It's been a slow process for everyone to adopt but it will only improve our efficiencies and work life balance once everyone is using it as they should.

Tracks time and makes it easy for people to log their hours. Produces higher quality reports than other tools. Has built in intelligence to detect start and end dates of projects.

FunctionFox has a great ability to slice and dice information on timed tasks once they are captured. I also have really enjoyed the email reminders on days when you don't log time. Overall, it seems to work consistently, once everything is set up.

User interface is confusing for most new users. A lot of the information shows on the lower half of the screen which is non-intuitive and creates confusion. The setup can be a little tedious and integrations with other tools (such as ticketing systems, salesforce) would be valuable.

universal aggregate timeslip entries by project/client across all employees is amazing. the generated reports are powerful. I am very pleased with Function Fox!

the deployment of FunctionFox in our office was the quickest seamless deployment i have every had for any SAS

cryptic way that project tasks as found. User has to go into projects tab to find the global project tasks. The "Project>Manage" Tab only allows end user to see one project at a time. i would have expected to see all projects.

This software has helped us stay on top of billable time & streamlined our billing process as well as helped with keeping on top of budgets.

This website is Web based so it's easy for everyone to access and stay connected. Very good customer service.

I do wish it was a little easier to customize the reports on my own.

People and support have always been very helpful and knowledgeable.

Time tracking and project management...with service and support.

Would love an app, or more responsive site for mobile phones

First, the customer service is amazing. They are responsive and have always been able to answer questions and solve issues (user error) that we've had quickly and in a super-friendly manner. We love the product because it's easy to use, keeps us well organized, and and on track with projects and billing. Thanks, Function Fox!

We love the simplicity of the software interface, how user-friendly it is and that it's an app we can take anywhere we want.

We can't think of one. Hmm. Nope. We have literally had no issues or downtime or other problems. Maybe that there are so many cool features we haven't tried out yet...but that's on us!

For the time being, FunctionFox serves the purpose of keeping our team's time but when we have time we will most likely migrate to a new system. There are so many better options at this price point with more features and benefits.

We have used this product for over 5 years and it is really easy for employees to understand how to input their time. Their customer service staff is helpful when you ask for something directly.

Setting up backend organization of clients and projects is a bit confusing and difficult. There aren't very many integrations for communication with other softwares and if there are, it is difficult to get them set up. Updates and added features have to be added to your account from a FunctionFox rep.

I have been using Harvest for five years now and absolutely love it, but was forced to use Function Fox for another company that I contract for. The features and usability of Function Fox are just horrible. It's difficult to navigate through the system, reporting is abysmal as it only gives you an excel sheet to download. Sorting and filtering is also confusing at best and leaves out important details the list goes on and on. Why pay so much for a POS system? Oh, and did I mention they don't even have a time tracking app for your desktop and their mobile apps are so out of date that they haven't even updated their logo? Seriously, LOL. I'm not here to tout Harvest as there are other great alternatives, but I only pay $12 per month for one user on Harvest. It's an additional $10 per month per user, then it costs $50 for 5 users per month. Harvest is cheap, has a lot of great features for invoicing, estimating, and reporting, and offers lots of app integrations, PayPal and Stripe payments, and has really good time tracking apps for Mac, iPhone, iPad and Android with additional features for invoicing and tracking reports on the go. I'm a designer, so I really appreciate the time and effort they have gone to in order to make accounting and billing intuitive and fun to use yes it's actually fun to use Harvest.

The new interface design is really nice.

Where do I start? The user navigation is confusing, it lacks reporting features available in cheaper software alternatives. There is no time tracking app for the desktop and the mobile apps are seriously out of date.

This company has had stellar customer service since day one. We rarely have problems or questions and they still check in on us regularly (but not too often) to make sure we are ok

Its easy to learn and use. The price was affordable for our firm and it has been easy to grow and shrink services to match our business needs.

Its perfect for our needs. There's really nothing I don't like.