TMetric

RATING:

4.5

(251)

About TMetric

TMetric is a project management solution that helps businesses of all sizes track time across tasks to calculate billable hours, budgets, payroll and more. It enables users to add manual time entries with details including project name, task description, start/end time and total duration. Key features of TMetric include estimation, activity monitoring, collaboration, permission management, expense tracking and invoicing. Businesses can filter generated reports according to client name, team or billable status and export files in PDF/CSV format. Additionally, it offers mobile applications for iOS and Android devices, which lets managers assign tasks to team members and gain an overview of ongoing projects even from remote locations. TMetric facilitates integrat...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

TMetric Pricing

Now three pricing plans Free, Professional, and Business are available: - Free plan is now limited to 5 users per account. It has kept most of the features, gaining new ones as well. - Professional plan adds billable rates and task management, unlimited users, tasks and todo lists. The service fee is $4 per user/ month if billed annually, $5 if billed monthly. - Business plan adds cost rates and time synchronization. The service fee is $6 per user/ month if billed annually, $7 if billed monthly.

Starting price: 

$5.00 per month

Free trial: 

Available

Free version: 

Available

TMetric billable hours
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TMetric Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for TMetric

1 - 5 of 251 Reviews

User Profile

Renelene Jay

Verified reviewer

Food & Beverages, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

An Easy-to-Use Freelancer Time Tracker and Summary Report Tool

I initially used Tmetric in digital marketing. As we all know digital marketing has a broad set of tasks that needs to be segmented especially on reports. It helps me to prioritize set of tasks within its respective period. It also helps me to easily connect with the client. At first, I doubted its capability as time tracker as I was confused on how to use it. But as I understand its real purpose, I then started enjoying its use especially on summary reports. Kudos to Tmetric!

PROS

What I like most about it is its simplified yet detailed reports on a chosen time period. You can actually enumerate the different tasks you have worked on within your preferred timeline(hour/day/week/year). You can also choose as to how your summary reports will be shown—will it be by projects, by tasks, by team or by whole. Nonetheless, you can also fix your reports even after the period you have worked on. If you feel that your report lacks some tasks you finished, you can always review and rewrite you reports for a more accurate summary.

CONS

So far, all the features on its free plan have benefited me, my client and my work. I can't see any least of it.

Vendor Response

Thanks for your trust, Renelene Jay. We will continue to keep it this way.

Replied November 2019

Jonathan

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed August 2019

Easy to use and customize time tracking tool

PROS

The relatively unofficial API support for the product is very through; if there isn't a first party support already built in for the tools we use, Browser Extension enabling ZenDesk Support, then we have some flexibility to build up additional solutions to integrate TMetric into our work flow. It's easy to create a budget for a project that can be assigned to either time or a monetary value. Time is linear, and cannot overlap; so if you need to go back and change your time because it wasn't tracked properly, you don't need to worry about readjusting all entries to make sure you're not double billing a client.

CONS

The project selection tool starts to get slow to load when you have a lot of projects in the system. The desktop application hasn't always been that reliable (crashes, the window opening) although I still run it in the background to monitor what I'm working on, so I can go back and review it at any time. Because time doesn't overlap it is relatively easy to accidentally overwrite a days worth of entries if you accidentally meant to make your start time of an entry to 3:00 PM, forgetting to add the "PM", and the system defaults to 3:00 AM, and giving you a quick "are you sure message".

Reasons for switching to TMetric

The API was easier to manage. Adjusting time made more sense (Time didn't overlap, and would adjust other entries based on the entry you were adjusting) Better integration with ZenDesk for metric gathering

Vendor Response

Thanks for your review. We appreciate your point of view. Both the desktop and web application have become more steady.

Replied November 2019

User Profile

Julius

Verified reviewer

Mechanical or Industrial Engineering, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed August 2019

TMetric for asana

PROS

It is quite easy to use for the general time tracking purpose

CONS

It is not fully integrated with asana, because, when starting to work with a task in asana, the project must be created into TMetric platform. Otherwise, you see tasks inside "No project". Another solution, you need to make a corrections to attach tasks to the projects. It could be better. Also, It could have "default" lunch break, when the timer may be stopped automatically (should be chosen manualy).

Vendor Response

We appreciate your point of view. Thanks for the feedback. Deep Integration with Asana is in our roadmap.

Replied November 2019

Anonymous

1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Does its job, good bang for buck

I'm using TMetric for tracking my own time, plus that of the freelancers I'm working with on a regular basis.

PROS

TMetric is very easy to use and is totally adequate if your main concern is timetracking. There's a bunch of integrations with project management and other tools, which simplifies a lot of things, at least for me.

CONS

The invoicing part is not really well-thought of and not customizable enough I could use it instead of the current solution I'm using.

Reason for choosing TMetric

Price.

Reasons for switching to TMetric

Time Doctor was too expensive and had a weird pricing model.

Vendor Response

Thank you, your opinion is very important to us.

Replied November 2020

Charlotte

Writing and Editing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Great for freelancers! Works well.

Overall, I've enjoyed using TMetric, it far outperforms any other system I've used in the past and I'll definitely be sticking with it for the long haul.

PROS

I love that I can track time for multiple clients with just a few clicks. The end of the week summaries are perfect and allow for quick and easy invoicing without too much effort.

CONS

The software can be a tad glitchy at times, but I've found that some patience and a quick refresh usually gets things flowing smoothly again.

Reason for choosing TMetric

The cost and function was perfectly in line with what I was looking for! I'm pleased to have made the switch.

Reasons for switching to TMetric

I found TSheets billing untrustworthy (double-billed twice) also the fee to add simple features was unreasonable. I'm actually glad for these problems because TMetric's integration is far more simple and useful.

Vendor Response

Thanks for the review. We'll take it into account.

Replied November 2019