Deltek TrafficLIVE is a cloud-based agency management system that provides a way to manage resources, schedule jobs and record time. With this system, advertising agencies and marketing communications firms can manage projects, control budget, store documents and more.

Deltek TrafficLIVE is built specifically for advertising and marketing communications agencies. It is a single agency management solution to replace disconnected project or scheduling tools that obscure resource capacity. The system schedules work and explain performance while capturing time in just one click.

By spending less time on administrative work, reducing the need for freelancers and balancing workload, agencies implementing Deltek TrafficLIVE can work to improve client results and achieve higher profits.

Because Deltek TrafficLIVE is offered through the cloud, there’s nothing to deploy and no hardware to maintain. Deltek TrafficLIVE is offered through monthly and annual subscriptions.

Dashboard overview
Dashboard overview

Dashboard overview

Work planner

Work planner

Schedule and availability

Schedule and availability

Tasks and work calendar

Tasks and work calendar

Resource availability

Resource availability

Timesheet

Timesheet

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8



8 Reviews of Deltek TrafficLIVE

Overall rating

4.0 / 5 stars

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Mofoyeke from Redberyl Management Consulting Ltd

Industry:  Management Consulting

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

I think it is great but...

Pros

Great interface, easy to develop invoice, I am not much of an accountant but being able to generate and save my invoice is a plus.

Cons

Not so much of an accountant but this online QuickBooks is too tedius to understand. Tried using it to do a projection and I was left clueless. I think apps like this should be made easy for non-accountants

Review Source

Adam from MQN Architects

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2017

Generally good working program

a dynamic overview of the whole company's work allocation. though we do not use the program to its full potential, the infrastructure is there for us.

Pros

the cloud based timesheet management infrastructure is robust. the scalability seems endless and its folder structure is flexible.

Cons

there are some latent bugs in the development of the program. timesheet entry has some periodic issues where the end user may loose some of their entered data.

Review Source: Capterra

Daniel from Hab

Industry:  Industrial Design

Ease-of-use

Customer support

Functionality

April 2016

Our design team of 20 people have used this system for 3 years.

Pros

Very easy to enter time. Employees pick up on it pretty quickly and painlessly.
Good strong interface layout most of the time. But the user experience needs to continue to be improved.

Cons

1. VERY click heavy interface. This is a big issue... navigating around frustrating. The programme could really do with ditching the tabs and making better use of them and implementing a right click menu feature.
2. Studio scheduling is very difficult and time consuming. To be fair though, no companies other than LiquidPlanner are doing this correctly. Resource allocation should really be able to be algorithm driven.
3. The system doesn't handle purchase order processes very well. For example, you can't assign multiple Purchase invoices to a purchase order. And you can't assign multiple purchase orders to an original estimated cost line.
4. You can't cut and paste. Seriously. It's crazy.
5. The system doesn't easily support revisions to quotes or jobs.
6. Changing templates for for documents like invoices requires a web developer. No WYSIWIG system.
7. Mobile app doesn't let you access your contacts.

Fred from Dentsu Singapore Pte Ltd

Ease-of-use

Customer support

November 2015

Without a doubt, it is a robust traffic and resource allocation system, which is very user-friendly.

The system software is dynamic and highly customisable, making it very easy to use. The ease of filling time-sheet through its drag-and-drop function is extremely cool, and because filling of time-sheet is an universal chore, it helps to lessen it. Cons: While TrafficLIVE is fast & responsive in helping customer with issues, the solutions offered are not always spot one, probabldy due to distance and technicalities.

Review Source: Capterra

Lynn from Tailfin Marketing

Ease-of-use

Customer support

November 2015

Overall, a good solution for managing our agency. Very professional when it comes to support.

The most useful function for us is that the account team can easily see the status of their jobs against their budgets (hours and dollars). Timesheet entry is pretty straightforward - but it works best when the traffic manager invests the time and effort into scheduling. We seem to be a real minority in that we export time and invoice data from TrafficLIVE into Quickbooks. It took some upfront effort to work through that process, but once we climbed the learning curve it became pretty straightforward. We like that it doesn't try to be an accounting package - and we like that it doesn't try to manage the files on our server. It does just the the things that we want it to do. PROS: TrafficLIVE was purchased by Deltek - a highly professional company who added it to their portfolio of products. They have invested in rolling it out in the US. It is the agency management arm to their accounting package (Maconomy), although the two can be used separately. Their sales and customer support are top-notch - replies are quick and usually have an offer to screenshare and get you an answer very quickly. We chose TrafficLIVE over Workamajig after hearing horror stories about Workamajig's consultants and customer support. TL doesn't have lots of fancy graphics - you can tell it is an extensive database, which makes extracting data straightforward and logical. CONS: Customizing reports has not been very straightforward, even for our in-house html people. We're still working on that, although most everything we need is readily available without the reports. Your agency will need to be ready to invest the hours up front to learn how to navigate the program. We have 3 people (in an agency of 25 or so) who learned it very thoroughly and are the "go-to" experts in-house. Recording vendor invoices is a bit tedious and inflexible (you have to have one vendor invoice per PO). Formatting "quotes" (estimates) to our liking has been difficult. We found a workaround to be able to format customer invoices to suit our needs. "Happy faces" are just a cute gimmick. As with most software packages, there are parts we like and use more than others. Overall, we are please with our choice of TrafficLIVE. It does require some investment in time and money - but like most products, you get out of it what you put into it. Delta's professional reputation and willingness to invest in the program speaks volumes.

Review Source: Capterra

Peter from SOMETHING BIG LTD

Ease-of-use

Customer support

November 2015

TrafficLIVE is used across our entire business to aid in time scheduling, contact management, billin

TrafficLIVE Pros Excellent scheduling tool Easy to issue invoices that can be customised to suit Easy to see staff utilisation TrafficLIVE Cons Developer API could offer more flexibility and features ROI on TrafficLIVE purchase Increased employee efficiency Better pipeline visibility

Review Source: Capterra

Pippa from We Are Social

Ease-of-use

Customer support

November 2015

Traffic Live helped us to focus on and improve client profitability and staff utilisation

We love Traffic Live, it has positively affected both our agencies' culture and our bottom line! We implemented it in June 2014, and since then it's helped us to understand more about our business, our clients and our staff. It's given us insights and control over client and job recoverability and profitability (we reduced over-servicing from about 50% to 20% within the first 6 months). It's also helped us to identify resourcing/ staffing issues and allocate workflow to maximise agency utilisation. Its best feature is probably the access that it gives you to LIVE information about your business - for example, if a project's about to go over budget, you will know in time to take action and minimise the extra costs, or go back to the client and ask for more budget. I would definitely recommend installing Traffic Live if you are looking for an agency management system.

Review Source: Capterra

Chris from April Six

Industry:  Marketing Services

Ease-of-use

Customer support

Functionality

October 2015

Different to get used to, brilliant once implemented

Pros

The product itself is somewhat different to what we were used to previously. Our agency had a self-created system which didn't work as we expanded further. As such, we needed something new. TrafficLive has been incredible thus far.

As a first thing, the product has been tailored to be orientated to our operations and the way we work. Secondly, the support system is so quick to respond if anything does go wrong (not that it often does!), with an email appearing with an answer to my query within 5-10 minutes. Finally, the entire system now allows for clear communication between the different areas of the business. This in turn allows for all work to be done fluidly and with little or no disruption.

Cons

There's a lack of an instruction book which can be an issue.