Trello Software

4.49 / 5 (12,353) FrontRunners®

About Trello


Trello is a visual collaboration tool for planning tasks and projects. While commonly used by agile software development teams, the solution is also used in other departments such as marketing, sales, support and HR. The web-based solution provides tools to define projects, their requirements and the workflow to ensure projects are completed in a planned sequential manner.

Trello offers a digital board to create, organize and prioritize actions. Administrators or managers can even define workflows, assign tasks to individuals or teams, set deadlines and monitor progress. Trello cards allow users to collaborate with each other. Users can add comments, add members and attach documents to the tasks assigned to them.

Trello has a free subscription, but also offers a professional package, with the privacy and administrative settings required by large enterprises. Trello integrates with a number of online applications including JIRA Cloud, Bitbucket Cloud, Google Drive, GitHub and Slack.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

12,353 Reviews of Trello

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(7,315)

4 stars

(3,970)

3 stars

(913)

2 stars

(116)

1 stars

(39)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 12,353 reviews

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June 2019

Tiffany from The Extra Mile Manager

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

June 2019

Can't live without it!

As a Virtual Assistant, I work with variety different types of businesses and business owners - Trello is customization to everyone's needs. I keep my clients organizes, Trello keeps me organizes. It is 100% customization, which is so important to me. It is the EASIEST organizational tool I have been able to find. It is the external hard drive for my brain, my filing cabinet, my to-do list, notebook and client communicator. It can do it ALL. I tried several systems to keep my business and my clients businesses organized. After I found and learned Trello, I migrated everything over. I utilize it to organize social media designs and posts, track progress on projects, give and receive approvals for documents, track passwords, website URLs, referal codes/links. Personally I organize my rental properties information and history, keep track of my family's medical history, calendars, gift ideas, book recommendations, to-do lists and more. My spouse and I use it to communicate and track long term goals and projects. I utilize it in my volunteer work as well. Keeping notes on individuals, their strengths, contact information, projects they have or are working on. Upcoming events, budgets and ideas for future activities. Trello is my digital purse and my brain's external hard drive!

Pros

It can do it ALL. It is SO customizable.

I LOVE being able to copy/paste images into a card and attaching documents. This is a HUGE bonus compared to other programs.

It's free version is robust and makes it simple on-board my clients to use it without myself or them paying additional software fees (Although typically they have become hooked and upgrade)

The app is as strong as the desk top version. I love not losing functionality when I'm on the go.

Cons

There is a learning curve. You have to give yourself time to understand how it works and create a system that flows with your needs. There are SO many ways to use Trello, that at first glance, it can seem like there are too many options, but give it time, watch a few tutorials, or download some templates and you'll be on your way!

April 2019

Daniel from Daniel2Design

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Trello - how to better organize your live and team

I love Trello and any tool that saves time. Trello helped my team to collaborate effectively and I am fully satisfied with its features. I use it even for personal projects and it helped me to better organize my entire work.

Pros

I have been using Trello for a year. My current status - if it isn't on a Trello board, it doesn't matter! Trello is a great team management tool that considerably streamlines the work within an agency. However, I use it even for personal projects - yeah, I keep track of my fitness stats on Trello.
What did I like the most about this software? First of all, the onboarding process is simple even if Trello is a complex tool. I signed up for an account, I spent a few minutes to familiarize with boards and lists, and I started to work with my team. Congrats to the designers that created such a user-friendly interface.
Second, Trello is my favorite tool because I can perfectly collaborate with my team. The manager assigns tasks in my list, my colleagues add contributions via cards and I set up the deadline and start working on the project. No more annoying emails, no more useless Skype calls and the work of our team is perfectly synced.
Third, Trello helped me to better organize my personal stuff. For instance, a blogger shared his AI Trello board. I save much time by using that board; indeed it was the effort of that person, but Trello allowed sharing his outstanding work. I keep track of my fitness progress with Trello and I developed a solid plan for a new personal project - an AI blog. Wrapping up, everything is simple to organize with Trello.

Cons

Nope. I have tried for almost 10 minutes to remember something that I didn't like about Trello and I don't have any cons.

April 2019

Matt from Kala

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2019

More than just virtual sticky notes, a great way to manage To Dos.

I have used Trello for many years for managing projects and To-Dos for IT scrum processes, and I honestly don't know what I would do without it - it really does help keep everything organized and running smoothly.

Pros

We use Trello for managing our software development in a Scrum workflow. We have separate boards for backlog items, current sprint items, and completed items. We utilize the scrum for trello add-on that gives us the ability to add estimates and actual work time spent on each card. This gives us a simple list of items to manage that Trello makes very easy to move around. It is hard to explain exactly how great this makes managing the workflow, but it is all centered around how easy Trello makes it to use their software. You can litterally just click into an item and start typing and then click to drag and drop that item around. The super simple interface that eliminates the need for training on the tool is what is really great about it. Keeping the interface simple and easy to use builds instant adoption from users across the organization. To top it off, the free version of this software is very functional - eventually you will want to purchase for extra features like active directory integration, but it is great that they let you use a very functional feature rich version of the software at no cost for an indefinite amount of time.

Cons

My only complaint, and this is more of a feature request than a complaint is when you have a large number of cards it would be nice to group cards and be able to view or manage cards in a group. Sometimes we have several items that are tied to an epic, and when something changes related to that epic you need to visit and update each card. We keep track of these with careful naming of the cards that includes the epic name, but it would be nice to have a more integrated way of managing these groups of cards.

April 2019

Matt from Firefly Painting Inc.

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

April 2019

Trello is a great way to organize personal and/or business lists/tasks/projects.

Overall we use Trello to track our active project/job status and information and share it with our project manager who is out in the field and uses Trello on his company iPad and mobile phone. It instantly updates on all devices when we make any changes which is great since we attack a work order PDF to each project for our manager to view in the field so he knows what the job entails.

Pros

The basic version of Trello is free to use and it allows you to share your boards with 1 other user. We use a board to track jobs for our small business by making a card for each separate job. I love the simple layout and easy drag and drop option to move a card from one column to the next to track the status (we use columns such as Ready, In-progress, & Complete). The cards show very basic information to keep your Trello board (screen) streamlined and easy to view. Then when you click on a card, you get additional information such as notes, images, documents, etc. You can even type messages back and forth with whoever you share the board with and they will get an alert on their device to know they have a new message. Trello works really great on computer, tablet, and mobile. I use it regularly on each. Also, the ability to make a checklist and be able to check off items once they are complete for each project is awesome.

Cons

There isn't much to not like about it, but I do wish it had a numerical value input option that could be used to calculate a numeric value of all boards in a column (such as hours or dollar amounts). However, there are options to upgrade your Trello subscription either by paying a minimal monthly fee. Sharing Trello with other people and getting them to sign up can also earn you some free upgrades.

April 2019

Jason from Agilon Health

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

April 2019

Great tool for managing team tasks

Overall, I find Trello to be an excellent tool for team collaboration and tracking. Its ability to integrate with other services helps keep the whole team accountable, and ensures that we all have access to the information and resources we need. If you need a free or low cost way of working with teams, you can't do much better than Trello.

Pros

Most of my usage for Trello is in the context of film and writing projects, working with teams of fellow students at UCLA. Beyond that, I've also used it extensively on my own projects working with other teams to create various kinds of content, ranging from writing to the full suite of production responsibilities.

What's great about Trello is that you can use it in a variety of ways, with a fairly deep level of granularity. Using their card system, it's easy to define top level projects and then layer in a hierarchy of tasks necessary to achieve those projects. Subtasks can be assigned on an individual basis, and it's easy for team members to communicate their progress in a very simple interface.

Trello is also extremely flexible to use in part because of the breadth of its available apps. Whether you're working from Windows, Mac, Android, iOS, or even just a web browser on pretty much any OS, you can keep track of your work and progress easily and cleanly. The Android app supports widgets of various kinds, and several third party options further enhance this capability, with prices ranging from free to a few dollars.

Last but certainly not least, Trello can integrate with a number of other services, including Slack, Microsoft Teams, Adobe XD (great for artists to track their own work progress!), Skype and bluejeans for meetings, and many more. As with all such services, some integrations are free, others paid, but you have lots of flexibility

Cons

The only real issue I've found with Trello is that when signal is an issue with your mobile device, some of the apps can be a little flaky. Rather than having a local caching mechanism it appears to rely predominantly on the cloud being accessible. This makes sense to a certain extent: by doing so, they reduce the risk of sync conflicts when multiple people update the same tasks. Still, it can be frustrating if you're in a spot where you could get some work done, but your connection is sketchy.

April 2019

Nigel Masimba from Calmlock Web Design

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

April 2019

My Life is Beginning to Revolve Around Trello

Trello helps me plan both personal and business tasks, using a single account. I use it mainly for a simple "to do", "doing", "done" project boards. Additional panels that I have used include a duty roster that stayed mostly static and was moved from user to user depending on Because it's free I get to use it with little worry of being locked out. When I was first introduced to the concept of the kanban board I looked around for alternatives to Trello. Eventually, I returned to Trello because I found it to be the better option. If my work paid more I'd definitely upgrade to the premium tier and enable at least a few of the features I'm currently locked out of!

Pros

Trello is free to use for basic functionality.

Integration with third-party applications like Slack greatly improves the experience with Trello

You can use Trello for both organising both business and personal tasks ( On separate boards, of course. )

The free tier of Trello allows teams to collaborate on boards. It also allows boards to be set to public, a useful feature when working on a local community project or open source project where there are stakeholders who want to see progress other than the team members.

Trello sometimes upgrades your account to the premium level whenever you invite a large number of users. That's a great incentive to get people to use software that they will likely enjoy using.

It's an excellent tool when team members are in a distributed work environment, as team members can collaborate without needing to see each other.

Cons

Project web pages sometimes give an ambiguous error message when you try to open them while logged out.

I would like to automate some tasks. For example, if there is a card that moves between two panels daily at certain times of the day, I'd like to have it just notify that the due time has been reached, and for me to just approve the reset, instead of open Trello and go and manually reset the card. It's hard to describe exactly what I mean without a visual aid.

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

November 2018

One of the few tools that I would recommend to everyone

Overall, Trello has been great for organizing ideas, systemizing processes, and also for collaborating with clients even when we house a project in another PM tool.

Pros

First off, let's talk about how well-built Trello is. Trello runs very smoothly, and quickly, across various platforms. There is no struggle that comes along with using Trello, which is why I recommend it to almost everyone, for any thing imaginable. Furthermore, there is hardly a learning curve. Trello creates lists and cards just as a person would in the "real world," so getting started is a breeze.

- Fast. Trello is very fast.
- Easy to use and set up.
- Very flexible. Trello alone can do a lot, but once you start incorporating the many (MANY) integrations and "power-ups" available, Trello becomes unstoppable.
- The mobile app is superb. Everything you can do on the web app, can be done in the mobile app. And again, it is very smooth and seamless betweeen the platforms.
- Customizeable. Not only can Trello lists and cards be used to your liking, but you can also customize your background image and add stickers to cards. This makes for a comfortable workspace.
- Due dates, assignments, comments, file storage, checklists, etc. The list goes on. Trello has it all.
- Trello is FREE. However, if you want to be a power user, you can upgrade to Business Class. Business Class is reasonably priced and definitely worth the upgrade.

Cons

There are few cons with Trello, but there are always cons with everything. So, without further ado:

- Linking cards between boards still lacks in simplicity. With business class (the premium Trello membership), you can create board groups. Grouping boards helps with organization, but there is still a clear disconnect between boards.
- Simple image editing tools are not available, but would be of great value. You can't even rotate an uploaded image that is sideways... that's unfortunate.

November 2018

Katie from Save the Storks

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

November 2018

Perfect for Project Management

Trello has really helped my company keep projects and design requests organized. We are able to connect directly with our graphic designer and collaborate with team members even when we aren't in the office. It's been simple for new users to learn so we don't have to take extra time out of our schedules to train and learn. It also helps with the communication throughout our design team and revising designs and projects as we go.

Pros

I love how easy it is to use this software. Everything stays organized on individual cards and can be sorted into different boards. It helps our different teams and graphic designer keep track of different projects and the progress of each one.

Unless purposely deleted, everything stays put. I've been able to scroll back through different projects over 2+ years and find exactly what I'm looking for.

The search option is amazing. If I'm looking for a project but can't remember exactly what the project was titled, I can do the keyword search. So if I'm looking for a specific shirt design, I can put in keywords that I know were used for that project, and get a list of projects with that keyword. Simple, but so helpful.

Trello is so easy to use! It only took me a few minutes to get the hang of it and I felt like a pro right away. So many of my coworkers find it incredibly easy to use as well. Because of this, it helps save us time training people and taking away fro other projects they are involved in.

Cons

After approximately 2 years of use, I cannot find any negatives to this software. Sometimes it is overwhelming having multiple projects going at once and having so many notifications to sort through, but that isn't a negative of the software itself- just a reflection of how busy things can get!

October 2018

Melissa from Fox & Owl Media

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

You Need this in your Life

I've been using Trello personally for 4 years, and in my biz for just over 2 years. I keep track of all the tutorials I've found useful (great if I need to do something 5 months later and am not sure what I did the first time), software I'd like to try, as well as keep lists of various software options that essentially solve the same problem. So it's helped me keep track of newer software that I'd like to test out - very useful for my business.

Pros

I love that there is minimal learning curve when starting to use the software. You can use Trello to plan holidays, parties, a wedding, as well as keep your business/work life organised - in other words, the software is so flexible, and can suit almost any use case which involves keeping "bits and pieces" of information together.

Very valuable addition to this software are the power-ups. These are basically connection abilities with other software that you are probably already using (eg, dropbox, google drive, slack, your CRM and customer support systems). This means that you can use Trello as the hub for many business activities, invite your whole team to a project board, and nobody will waste time looking for scraps of paper that they scribbled an idea on during a meeting.

One of my favourite uses of the software is to create a board that documents systems and processes that you follow in your business, and that way, all your standard operating procedures are in one place. This gives you scope to scale your biz, and makes training a new person much easier.

Also great for keeping track of all the ideas you have for personal projects, shopping lists, wishlists, bucket lists.

This software saves hours and keeps you organised.

Cons

I don't have any cons to write about. There are definitely days where I wish more power-ups could be added to boards, and that there wasn't a limit, but I do understand why there are limits - both for focus (you don't want to have more than a few power-ups per board anyway, otherwise things can really become overwhelming) and for software capabilities (integrating more than a few things together at a time can be risky and unstable).

October 2018

Nathan from Dotcom Zambia

Review Source: GetApp


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

October 2018

The good, the not so good and all of Trello

Pros

Trello is an easy to use to-do list/project management app. After being introduced to it 3 years ago, its the one todo list app that I keep coming back to.

1) The intuitive design of Trello makes it easy to get started. Its functions just work, whether its drag and drop, moving cards across lists, or setting up boards, you can easily get started using Trello in minutes. Trello's simplicity aids in its overall feel and use.
2) Trello's cards & lists allow you to really go in depth with project planning. While other platforms may have to do lists of sorts, with Trello's you get a checklist for each card, which can be a task with sub tasks. The use of the boards and lists also helps for those that need deep project management features
3) Trello has some hidden gems such as free downloadable boards, a Calendar view for lists vs using the standard board view, Power Ups and easy integration with email, shortcuts and more. You can use Trello to manage projects in many different ways. I like to think of it as a Swiss Army knife for Project Management.
4) Its mostly free. Its hard to really beat free stuff and Trello is right up there. Most features can be used without paying so thats really great.

Cons

My only gripes with Trello are:
1) The lack of new features in a while. It feels like the only progress of Trello is coming from Power Ups.