Userflow Software

Find out more:

Find out more:

About Userflow

The fastest way to fast user onboarding Userflow is a user friendly low/no-code builder for onboarding guides and in-app surveys on the market. It allows you to onboard your users better to ensure conversion, adoption and retention....

Userflow Pricing

Userflow is available across three pricing plans, outlined below: Startup: $250/month (billed monthly) or $200/month (billed annually) Pro: $750/month (billed monthly) or $600/month (billed annually) Enterprise: Please contact Userflow directly for pricing details

Starting price: 

$250.00 per month

Free trial: 

Available

Free version: 

Not Available

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Userflow User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

4.5

Functionality

5

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Quentin

Verified reviewer

Company size: 2-10 employees

Industry: Internet

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2021

Finally, a user onboarding SaaS that don't suck

We completely revamped our user onboarding with Userflow, treating as if it was part of our product by even merging it with some buttons/links in our app. We'll also definitely use it for NPS surveys. Highly recommend this tool.

Pros

The product is extremely powerful. It's the only one I've found that can handle complex UIs so smoothly. Their in-house CSS selectors technology is exactly what you need to not push IDs everywhere in your app.

Cons

The Segment integration is not native. Except that, it's perfect.

Reasons for choosing Userflow

None of them were really powerful for complex UIs. And Intercom was so expensive for really low sets of features.

Reasons for switching to Userflow

Appcues was bugged, slow, pricey and awful on complex UIs.

David

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2021

Easy to use but powerful onboarding software

Very happy customer, will continue to use the product as we grow and would definitely recommend it to others.

Pros

The software is FAR more advance than anything else I have tried. The best part is, it's very user friendly to setup complex user flows. If you need help, the customer support is also fantastic. Compared to Intercom's product tour feature, this absolutely blows it away.

Cons

The software I would not say is cheap, especially for a bootstrapped company - but there is nothing out there that is cheaper. However, user onboarding is absolutely vital to any software company and there is nothing that is more powerful or as cheap as Userflow.

Reasons for choosing Userflow

Best features, best price.

Reasons for switching to Userflow

Intercom is expensive and the Product Tour product is terrible and lacking many features, especially when compared to Userflow!

Eva

Company size: 51-200 employees

Industry: Telecommunications

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

July 2021

Userflow- Great Customer Onboarding Tool

Likely to recommend for use, as its quite simple to learn and easy to track tasks,

Pros

it's easy to use and well organized, as it has transparency for other team members for tracking issues.

Cons

Limited on what I can access from my mobile phone on Userflow platform. Takes a long time to load and occasionally failing completely to be accessible on my Android OS device

User Profile

Matthew

Verified reviewer

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

Feature-rich and easy to launch

Pros

The flow builder works great and there are just a huge number of ways to build logic into the flows. We have a complex UI, and so it is great to have several methods of building logic to fall back on. Making and deploying the flows was fun - it's like playing a game. Implementation was effortless for our developers. The no-code updates work as promised. We did not need support much at all during implementation, but when we did, answers were given fast and they came from knowledgeable specialists who understood the subject matter.

Cons

Nothing really that we have run into yet. It has completely met our needs. I would love some more customization options in terms of the appearance of some of the widgets (especially the cheklist).

Alvaro

Verified reviewer

Company size: 11-50 employees

Industry: Hospitality

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2021

Easy to set up, Useful, Great Functionality

Pros

The set-up is easy and does things that other onboarding tools do not do. In our case the main issue that it solved is how to deal with guides on dynamic URL

Cons

Not really miss anything, but maybe integration with CRM software would be a useful thing

Reasons for switching to Userflow

Dynamic URLs were not supported

Mike

Company size: 11-50 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Userflow made onboarding very easy.

It is a great tool at a great price. The customer service is great.

Pros

The software is straightforward to use and very flexible.

Cons

I haven't encountered any problems with it.

Nick

Company size: 11-50 employees

Industry: Internet

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Very pleasant tool

Pros

Perfect and fast support and really intuitive interface.

Cons

It can be a lot of money for starting companies, but it's worth the money if you see what it brings your clients!