Paperless. Easy to use and great way to keep employment records.

Besides it being accessible from almost anywhere (we have network addition), I like the customized reports, the details such as keeping track of Paid Time Off, and the details such as that it flags people who forget to clock-out. You know those people.

The messaging is a good idea, except they need to figure out a way to make it interact with the administrators more. For instance, I am the boss. I don't clock in all of the time. So if some employee messages me, I won't see it for days. It would be great if they implemented SMTP(email) or SMS where you would get messages outside the system as well.

Fantastic overall experience. Reliable, scaleable, affordable and super easy to use.

It's easy to install and rock solid reliable. You can purchase the software and be done with it. No annual 'fees' or additional purchases unless you need to add more timeclocks to other computers (in our case, adding employees). Otherwise, install it and forget it. Love Virtual TimeClock.

It can be a bit tricky to move to a new machine. Say a computer dies or you want to upgrade. We've added several employees and swapped out most of the computers that were running Virtual TimeClock, so I'm pretty good at it now. Maybe 3 minutes, tops. The first few times took 10 min or so, but it's really not that difficult.

internet and avast have been an issue bumping the server and time clock. It siezes up a lot and has to be started and stopped to fix it. It's great when it's working except for the issues above. For some reason, some of the reports keep bringing up terminated employees and I have to refresh the people and dates to clear it. In configuring user info, if I am making notes on an employee & try to save and move to another employee to enter notes on them, I have to save and close out and go back into configure users to enter the next person's notes. Its stupid that it wont let me save and move directly to another person. Im seeing a lot of glitchy things like that which are irritating and inefficient

Once you get it set up and use it regularly, its easy to use.

For manual entries (all I do), it does not advance the time per entry. Example: 8am-8:30 travel. At this point if the clock would advance last time entered in (8:30am for the next entry' start time, it would be extremely helpful, esp when interrupted by phone). For reports, ie: I needed to see who and how many hours each person worked for a particular time frame in 2019. Only the active employees showed up on the report. If I am printing a report from the PAST, it should show the correct employees and correct hourly wage for those employees at that time frame, but it does not. Very irritating. I have to double check everything to ensure the reports are accurate.

It massively streamlined our time tracking. Having multiple locations made it difficult to consolidate payroll. Now everything is networked and updated automatically!

I have 74 employees in 6 different locations using this software. It's amazing to be able to see who is currently working where, and the reporting options are extremely flexible. I host it on an Amazon Web Services instance, but you can use your own server as well. I export the payroll to Quickbooks and use Intuit Payroll, and it takes me about 20 minutes to process everything. Adding additional clients and locations is extremely easy. The employees love it too. They can review their hours and send messages to HR using the client at their location. The pricing is absolutely fantastic. This was one of the only options I could find that didn't require monthly subscription costs. And the software gets better and better with every update.

Nothing comes to mind. I've never had any problems with it. It is so flexible and customizable for locations, groups, tasks etc. that it should be able to do exactly what you need it to. Oh, I know. It doesn't have a mobile app! I think they were working on one a few years ago and suspended development, but I have no need for one so it's not a "con" for me. But I can imagine there would be businesses that would want that, so it's something to consider.

We moved from paper to electric records very easily.

The Virtual Time Clock Pro Client Network system is very simple and easy to install. Great customer support and very cost effective. Simple for users of all capabilities to use.

Time rounding for accounting is the least attractive feature but that is an analog time to digital decimal issue. I wish Virtual Time Clock Pro rounded to the nearest thousandth decimal or beyond to get closer to analog calculations. It only rounds to the tenth decimal currently. This creates pennies that accounting has to add to employees pay every month to make the totals populate correctly in excel. It is a waist of time for accounting, the system should be able to calculate/ronud more accurately.

Just logging in and out. We don't hand out time sheets as we work "all in".

It works fast and easy, self explaining for the employees – we use it with a touch screen Mac as a central time clock, so no learning necessary.

A bit difficult in the backend. Still lost user passwords can't be retrieved, also the interface would be nice in a german localized version. We'd like to help with this.

Being the administrator I love the ease of setting up the users and editing payroll entries (a lot of Students forget to clock in and out!)

Sometimes the server goes down and causes the program to go offline to users. I think this might be an internal issue but I'm not positive. Restarting it again is simple.

Timesheets. The way the hours are already there for us to enter to payroll. There is no manual calculations.

The ease it is to make adjustments and modifications. Employees do not have a problem using this program.

If there is an error and it needs to be deleted, it takes a time to delete an entry. This is the only thing I might have an issue with

I've used this software with previous employers. It is very easy to administrate the users and easy for the employees to use. I particularity like the red highlights that alert you to any potential time clock issues. The company has made the updating process much easier with the current version. You can check for updates with the click of a button. Their phone support is very responsive, very helpful. The value is excellent!

I have no problems with the software, and find the company thinks of improvements before I do.

Cover just about all time clock and management features. Clocking in/out is easy. Tracks all PTO, vacation, sick leave, etc. Works great on network allowing multiple time clock stations. Installing updates on server and stations has greatly improved over the years and is very easy to do.

There's nothing I don't like about the software.

Overall this time clock system has made my life a lot easier with respect to our payroll. During the peak of the season when we have 130 employees all doing numerous jobs, i.e. coaching part of the day, working in the bike shop another part of the day or perhaps helping as a lift attendance. So the ability to change roles and track it through the time clock is a life saver for me!

The feature that was extremely important to me/us was the ability to "choose" what job function you are performing and change that function as you switch to another role during the day. We have many different "departments" within our company and we track all payroll for each department separately. This helps me to ensure that payroll dollars go against the correct area with much more accuracy than the system we used prior to this.

We are supposed to be able to have managers review and approve their own employee hours which is great but I have had a hard time setting this up and implementing it.

The last time I needed to call Tech Support was much better than before. Usually, I have to leave a message, IT then calls back, asks for a credit card, waits for processing, then they help you.

Time is reported in "regular time" so there are no conversions necessary (for example: If time for the week equals 40.43 that means 40 hours and 43 minutes ... NOT 40 hrs. & almost 1/2 of an hour).

Administratively, there is definitely a learning curve. Corrections to be made are a bit tricky, but understandable once you grasp the processing of the information.

Nice product that works for what we need and a lot cheaper then other products

Easy for Employees to use and nice reports.

Would be nice to let employees log in remotely with smart phones. I think this option is available but cost more then we want to spend.

Easy time keeping with minimal training needed

Virtual TimeClock by Redcort Software is a great asset to our company with 550+ employees. They are quick to reply if there are any issues, which rarely is there an issue. They are stable and reliable and the best software for the money. We have looked around and couldn't find anything that compares in the same price range.

Sometimes wish settings were easier to change in mass on users. Would like a way to have only active users show in lists when choosing employees in reports. No major cons though.

I manage the timeclock software, punch station/kiosk and tracking of attendance. So far its been very easy to use with the exception of a few things not being available.

Ease of use clocking in and out for the employees which have no experience in dealing with computers so not having profiles and passwords was a huge plus.

Timely customization of new feature suggestions. Would be nice if I could pay for features to be put into the software. One user pays for a feature they need and other users get it free in update. Also, take suggestions for the software enhancements and let your users vote on what ones will be written into the software. After all it is the users that work with the software on a daily basis. User input can be very valuable if utilized.

Fast to migrate an old database to a product upgrade

Product key was not sent automatically. Had to wait for the next business day and I needed it over a weekend. Not a huge deal breaker but hard to believe in this day and age that a key couldn’t be generated right after payment.

The program is user friendly and also as an administrator, editing entries and configuring data, is super simple.

User friendly and the different levels of security for users, managers, and administrators.

As an administrator, with the recent program upgrade, in the approval process, I now can't change the dates at the top of the page, as I could before. Sometimes, another administrator will close out the period, and I still need to export some data for records. I then have to reopen prior period in configuration, then go back to approval window, export, then close period again.

Already did this in the "Pros" section.

This is a very easy program for employees and managers to use . Tech support is amazing and they are able to answer questions and fix any problems very quickly. Can be used in multiple locations and multiple departments. I have used this software now in 3 different businesses for over 20 years and love it. The support staff is amazing!

I don't see any "cons" with this software. I have never had any major issues that weren't handled within an hour.

I have use Virtual TimeClock for a long time and I think it’s one of the best desktop versions out there so the only problem I have with it Is it very difficult to manage day today since I’m restricted to the desktop only version

It’s a great product For desktop only use.

No mobile app, no cloud functionality or web browser access.

Great customer service. Not being a tech person or computer person, the customer service person made set up very easy.

Easy set up and use. Administrator came make easily make any corrections that are needed. Also, being able to print out timesheets for our payroll person was easy.

No complaints at this time with the software.

It is so user friendly. We hardly ever have issues with running it. All of the girls adapted very well to the ease of using it.

The last update was a little tricky due to us having to have the IP address on the main computer (if you aren't pretty smart with using computers it will take a while to find that info lol ) We had to update all of the machines which took a bit of time.

Ease of use; has lots of features that I may not need but the ones I use are easy to get to and use.

When switching to and from user / admin screens, the screen goes from full screen to a minimized screen. You have to maximize each time you switch.

We are able to track time spent on various tasks done during the day, allowing a more accurate estimating process. Employees are able to sign in and out easily, and errors are easily fixed when a punch is missed. Reports are easily obtained and detailed.

This software is easy to use, intuitive, and gives concise reports.

I preferred the 'old' way of viewing the in and out people lists on each side of the screen, and also the double click method of signing in.

Printing timesheets on a bi-weekly basis is easy and works well for us. We love that we can enter our employee's rate of PTO and it calculates the amounts automatically. It's great for keeping track of how much PTO is used and lets us know how much we still have available to use.

Virtual Timeclock is simple to use and to set up. It makes clocking in and out daily a breeze and is very effective at tracking PTO and vacation hours.

I can't think of any ways to improve this software at this time.

The simplicity of this software is what has attracted me to it for over 10 years… It does exactly what you need it to do… It’s easy to use… And they don’t over complicate things.

I wish they had a mobile version that would allow associates to clock in through their phone.