Workamajig Software


 

Workamajig is a cloud-based HTML5 project management solution designed for creative ad agencies and in-house advertising teams of all sizes. Key features include opportunity tracking, project management, time tracking, resource management and complete finance and accounting.

Workamajig enables users to create project tasks, assign them to people and collaborate on these tasks from a single message portal. The creative management functionality of the solution allows users to create project schedules, manage freelancers and track time spent on each project with the help of automated timesheets.

Workamajig also features resource management, which allows users to plan and execute their marketing schedules and monitor all the ongoing projects from a single portal.

This product helps creative agencies manage all the aspects of their businesses starting from finance management and revenue forecasting, scaling all the way up to customized management reporting and profitability assessment.

Available on per user per month subscription, it offers support via phone and email.

 

Workamajig - Project scheduling
 
  • Workamajig - Project scheduling
    Project scheduling
  • Workamajig - Account
    Account
  • Workamajig - Internal review
    Internal review
  • Workamajig - Project assignment
    Project assignment
  • Workamajig - Project requests
    Project requests
  • Workamajig - Scoreboard
    Scoreboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

59 Reviews of Workamajig

 

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Software Advice Reviews (2)
More Reviews (57)

Showing 1-2 of 2

Anna from KAT Communications
Specialty: Advertising & PR
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

CRM management - love the ability to track my clients - I can forget about our conversations until the next appointment comes up on my today screen

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

CRM management, none of my clients are falling through the cracks - I can work for the day and not worry about missing the details of a client or appointment

Cons

If I spell something wrong, it's not recognized in the system allowing for duplication. I have to go into multiple screens to update contact info - if I have two contacts connected to one business and I'm only talking to one of those contacts, the notes for that contact do not show up under the other.

 
 

Eric from Duarte
Specialty: Advertising & PR
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Workamajig

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Workamajig is a pretty robust system which houses all of your Project Management and financial data in one place. It's a little like one of those old boom boxes which does a little bit of everything rather than one thing really well. It is tremendous value for your buck and can be customized to meet any needs you have.

Pros

The new HTML version is finally catching up to the current market leaders.

Cons

Slow development cycles.
Still primarily in Flash

Advice to Others

If you have the need to integrate with a CRM, go elsewhere. The WMJ CRM is nothing to write home about.

  Response: Hannah, Workamajig

Date: March 2018

March 2018

 

Hi Eric,

Thank you for your honest feedback, as it gives us the opportunity to continue to improve our product.
Did you know that Workamjig Platinum, the all new interface built in HTML 5, has been completely rolled out? We've rebuilt the product to be more responsive, intuitive and easier to navigate. To access the new interface, simply add /platinum to the end of your login url. We've also set up walk-throughs to help you navigate the new interface.

Please let us know what you think at feedback@workamajig.com.

Regards,
Hannah
Team WMJ

 
 
 
Showing 1-20 of 57


April 2018

April 2018

The problems we are solving are tracking hours that we spend on projects. We do not bill based on it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how you are able to add in as many projects as needed and list as many job functions as needed.

Cons

It takes a while to get used to all the buttons and pages. The user interface is pretty confusing. They have icons for one page but I don't think they are very communicative of what they represent.

Review Source: Capterra
 

Jess from BLE

April 2018

April 2018

Great for creative teams

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This was a great way for our creative team to keep track of the various items we had on deck for clients and make sure it was moving accordingly.

Cons

No real complaints, there is a lack of name recognition but the app works great overall and served us well!

Review Source: Capterra
 


April 2018

April 2018

I use workamajig daily at work for tracking my projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Workamajig will get the job done, and is beneficial in managing and tracking projects for large teams.

Pros

Workamajig, is able to give a lot of information about tracking time, and progress on projects. The software has a lot of tools that are very useful for project management.

Cons

The software is very manual in a lot of ways and leaves a lot of room for human error. The UI feels very dated, and if not managed properly feels cluttered.

Review Source: Capterra
 

Jennifer from Strada

April 2018

April 2018

We selected this tool to streamline our agency functions, increasing efficiency and productivity.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Project management software tool specific to the advertising agency structure and workflow. Integration of all the necessary parts from beginning (new client, new project) to end (billing).
Monthly updates. They listen to users' feedback and make updates in response.

Cons

Initial setup took a full year. It was a big process and should have been accomplished quicker. Availability of trainers and time allowed were limited. There is some limitation to customization but it seems to be improving.

Review Source: Capterra
 

Nina Noelle from Unbridled
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Workamajig is helping our company track projects as well as new hire training.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better project management and new hire training tracking.

Pros

I like how it is easy to setup and use. It's has a great user interface with a lot of ways to customize the software for our company.

Cons

It's a bit pricey for what it offers. It's also lacking a couple areas of customization that would be helpful to streamline more of our projects. I also wish it created better templates.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: March 2018

March 2018

 

Hi Nina Noelle,

Thank you for taking the time to share your experience. We are glad to hear set-up and use of WMJ has been easy for your team. We are constantly working to better our user experience and would appreciate more details regarding your feedback. Please send to feedback@workamajig.com.

Much appreciated,
Megan
Team WMJ

 

maddy from Kassing Andrews Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Slow, drawn out, time consuming

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Weekly training, understanding of what works and doesn't work for the agency.

Pros

Workamajig had weekly trainings with a specialized account manager. They tried their best to help with learning the software.

Cons

Lots of details, inability to customize towards your agency. Time consuming training 1-2 time per week for weeks at a time.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: March 2018

March 2018

 

Hi Maddy,

Thank you for your feedback as it gives us the opportunity to continue to improve our product. Workamajig is designed to be an enterprise solution for creative firms taking the place of all other systems; Project Management, Time Tracking/Resource Management, CRM, Accounting, etc. To ensure information flows correctly between the different modules, detailed set-up and implementation is imperative. We understand this can be time consuming in the beginning, but is meant to streamline processes moving forward. Workamajig offers training and support to assist our clients with set-up.

Regards,
Hannah
Team WMJ

 


February 2018

February 2018

A comprehensive and powerful time-tracking and reporting application.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- The features, functionality, reporting and customizations are seemingly endless.
- Fantastic tool for providing visibility into the more administrative aspects of a client's account, like invoices, retainers, budget spend, etc.

Cons

- Very cumbersome to use, especially for users tracking time on a daily basis.
- For advanced reporting, the learning curve is relatively high. Be prepared to spend some time figuring out how to get the data you need. However, once you understand how to use it, it will become an essential part of your business!

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Thank you for taking the time to share your experience and feedback. We are glad to hear you are enjoying our product and we'd like to make your experience even better!
We have resources available for our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips.
Our team is also happy to address questions at support@workamajig.com

Best regards,
Megan
Team WMJ

 

Oscar from CLM Marketing & Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Great tool to be able to track time towards projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the ease of being able to track the amount of time being spent on a project. It helps be able to monitor time management between all employees working on a project.

Cons

The search capabilities seem to be very limited. Purchase orders seem to be a bit difficult to find if you don't know the specific data.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Hello Oscar,

Thank you for sharing your experience; we are glad to hear WMJ is delivering value to your team. I believe there is an available solution to the specific issue mentioned and we'd love to help you resolve this, but don't want to get too granular on this thread. Our team is waiting at support@workamajig.com to help you.

Best regards,
Megan
Team WMJ

 

Lucy from NeoGenomics

February 2018

February 2018

This is a powerful tool and has everything I need. It is very useful for designers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There is so many functions and takes some time to learn everything, but there is education and support which is nice.

Pros

Can modify form, budget tracking, unlimited requester accounts, proofing art work, calendar, time projects.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Hi Lucy,

We appreciate your feedback and are glad to hear WMJ is delivering value to your team. Please let us know if we can be of any assistance at support@workamajig.com

Best regards,
Megan
Team WMJ

 

Angelica from Catalina
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

Workamajig is very basic and very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

While it was very easy to use, it was also extremely basic so you had your limits when it came to sharing workloads across a team.

Pros

I really liked the running timer. It was extremely useful when I was working on projects that needed to be billed by the hour. I haven't found another project management tool that has it. I also liked that you could change your background to whatever you wanted.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Hi Angela.

Thank you for taking the time to share your experience. We are glad to hear you are enjoying our product. Please let us know if we can be of any assistance at support@workamajig.com

Best regards,
Megan
Team WMJ

 


January 2018

January 2018

Powerful but cumbersome, I¿d stay away

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Lots and lots of features and widgets. The product can do a lot of things, assuming you can figure it out.

Cons

Cumbersome interface, slow. The product suffers from an inability to focus, and tries to be all things to all people. The interface is really clunky and not intuitive. The onboarding process is long, drawn out, and expensive. Once you¿ve gone through it, you feel stuck.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: January 2018

January 2018

 

Hi there,

Thank you for your feedback. Workamajig is designed to be an enterprise solution for creative firms taking the place of all other systems; Project Management, Time Tracking/Resource Management, CRM, Accounting, etc. To ensure information flows correctly between the different modules, detailed set-up and implementation is imperative. We understand this can be time consuming in the beginning, but is meant to streamline processes moving forward.

We would love to help with any questions you may have, please feel free to reach out to support@workamajig.com and we'll be happy to help you.

Regards,
Hannah
Team WMJ

 

Gillian from Momentum Marketing
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

The platinum version is obviously light years ahead of the FLASH version but the service is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Organization and increased team communication!

Pros

I like the versaility in the platform. They can uniquely code the APP to reflect your needs as an agency.

Cons

The amount of time it takes to learn the software and implement it into a team is LONGER than expected.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Hello Gillian,

Thank you for taking the time to share your experience with our product and service.

Workamajig is designed to be an enterprise solution for creative firms taking the place of all other systems. To ensure information flows correctly between the different modules, detailed implementation is imperative. We understand this can be time consuming in the beginning, but is meant to streamline processes moving forward. Workamajig offers training and support to assist our clients with implementation and management of the system.

Please let us know if we can be of any assistance at support@workamajig.com.

Best regards,
Megan
Team WMJ

 

Cory from Graphcom, Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

A comprehensive project management platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that Workamajig has so many features. My team uses it for project management, proofing, estimating, and so many other things.

Cons

The expansive features can be a double-edged sword. As great as it is to have so many features, it's also a bit frustrating trying to navigate the platform. the onboarding process for this program is a massive undertaking.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Hello Cory,

Thank you for sharing and we appreciate the feedback as we are continually working to better our user experience.

We have resources available for our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips.
Our team is also happy to address questions at support@workamajig.com

Best regards,
Megan
Team WMJ

 

Ami from Blue Chip Marketing Worldwide

January 2018

January 2018

Great tool to enter project requests.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Easy to search for project number/jobs in the system. Nice to have all parts of a project together in one place.

Cons

There are a lot of blocks on our brief forms that are unnecessary. More flexibility to customize/delete sections would be nice.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Hello Ami,

Thank you for sharing your experience with Workamajig; the areas that work well and the one's we can improve upon. We are constantly working to better our user experience. Please feel free to reach out if you encounter any issues at support@workamajig.com.

Best regards,
Megan
Team WMJ

 

Andrew from Concentric Health Experience

January 2018

January 2018

Overall the interface is excellent.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How easy it is to fill out my timesheets. The weekly structure and dropdown menus make it quick and easy.

Cons

Compatibility issues with certain browsers have occured on occasion. I have to use Safari on my machine to access workamajig. Aspects of the billing interface were a little counterintuitive, after some use the billing process has gotten easier.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Hi Andrew,

Thank you for taking the time to share your experience and feedback. We are glad to hear you are enjoying our product. Please let us know if we can be of any assistance at support@workamajig.com.

Best regards,
Megan
Team WMJ

 


January 2018

January 2018

It works, and the lock-in is intense, but I would recommend something else

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I already know how to use it, and it's minimally ok for time and expense tracking.

Pros

The new platinum version is a better UX than the old Flash app. After you know how to use it, it's minimally functional for what it does.

Cons

The core app is built in Flash, and doesn't work well at all. Also, the app doesn't export any data easily in any way whatsoever, and it's nearly impossible to get a hold of your data in a useable way.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Thank you for taking the time to provide your feedback as we are continually working to improve our product and user experience.

Workamajig Platinum is only available as an HTML application and we have resources available to assist our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips.

Our team is also happy to address any issues and review ways to streamline processes at support@workamajig.com.

Best regards,
Megan
Team WMJ

 

Bill from Blue North
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

A valuable tool that helps keep track of project schedules and milestones geared to creatives.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

an overview of projects and their due dates organized by tasks.

Pros

No longer in flash, it is an elegant design that is easy to read. The customer support is good. They work with you and often bugs are fixed. Projects are clearly sorted by deadline.

Cons

It's great for simple deadlines, but It doesn't have any tools to sort out congested schedules. e.g. what software can stop someone from being booked 84 hours in a single work day.

It's very manual. updating projects can be time consuming and human error with the interface has lead to scheduling errors. It's not very compatible with other common office programs (e.g. can't get it to sync for meetings in outlook and we don't want to use jig for all our meetings). This means we only use a small portion of the software relating to project schedules and budget.

Hard to establish priorities.

Some information is hard to find with their interface. (e.g. several clicks to find the task number required to enter your time if you are entering a task that you weren't assigned)

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Hi Bill,

Thank you for sharing your experience with Workamajig; the areas that work well and the one's we can improve upon. We do have solutions to the specific concerns you mentioned, but I don't want to get too granular on this thread. I've asked our support team to reach out to you directly.

As always, please feel free to reach out to support@workamajig.com with any questions - we're here to help!

Regards,
Hannah
Team WMJ

 


January 2018

January 2018

It takes a while to get used to as it is not intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Cons

The overall interface is not user friendly; it's easy to get lost and confused in the platform. It is very out-dated

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Thank you for taking the time to provide your feedback as we are continually working to improve our product and user experience.

Workamajig Platinum is our new interface and we have resources available to assist our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips.

Our team is also happy to address any questions at support@workamajig.com.

Best regards,
Megan
Team WMJ

 

Elanor from Helix Education

January 2018

January 2018

Easy to Use: Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software was easy to use, easy to adjust, and easy to teach people how to use it (provided you put in the time of course). It was customizable to our specific project workflow needs and would connect with accounting to account for billable hours.

Cons

There were a few features we would have liked to have for our project management processes that this software didn't have, although many companies would likely not need these features. One of them was being able to automatically assign teams to a specific project so we knew who would be working on those tasks; this step is manually with Workamajig.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Hi Elanor,

We appreciate your feedback and are glad to hear WMJ is delivering value to your team. There are available solutions to the specific issues mentioned and we'd love to help you resolve this, but don't want to get too granular on this thread. Our team is waiting at support@workamajig.com to help you.

Best regards,
Megan
Team WMJ

 

Allison from Helix Education
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

As a Workamajig Admin I am extremely impressed with it's ability to help manage projects.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Workamajig is a fantastic solution for a Marketing Project Management tool. It allows the Project Manager and subsequent teams to manage projects with ease while also interacting with billing, time tracking, and overall profitability analysis.

Pros

I love Workamajig's User Interface. After using various Project Management softwares in my day, Workamajig Platinum User Interface is easy to navigate and has an extremely successful adaptation for users. I also love the ability to customize workflows, add in additional deliverables based on the approval cycle, and communicate with other team members within the system.

Cons

While building out the workflows within Workamajig we had quite a few 'workamarounds' that we had to come up with in order for the system to meet our needs. An example is: I wanted an email to fire when a task was assigned, which was possible on all tasks, but the first one. One of our workamarounds for that was to have the first task be assigned to the PM and was titled "Close this Task" so that the next task would fire an email to the appropriate team member. That's just an example of some of the workamarounds we had to come up with. The Deliverables were also very difficult for us to monitor the status of.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Hi Allison,

Thank you for taking the time to share your experience and feedback as it will help us continue to improve our user experience. Please let us know if we can be of any assistance at support@workamajig.com.

Best regards,
Megan
Team WMJ

 
 
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