Workamajig Software


Workamajig is a cloud-based HTML5 project management solution designed for creative ad agencies and in-house advertising teams of all sizes. Key features include opportunity tracking, project management, time tracking, resource management and complete finance and accounting.

Workamajig enables users to create project tasks, assign them to people and collaborate on these tasks from a single message portal. The creative management functionality of the solution allows users to create project schedules, manage freelancers and track time spent on each project with the help of automated timesheets.

Workamajig also features resource management, which allows users to plan and execute their marketing schedules and monitor all the ongoing projects from a single portal.

This product helps creative agencies manage all the aspects of their businesses starting from finance management and revenue forecasting, scaling all the way up to customized management reporting and profitability assessment.

Available on per user per month subscription, it offers support via phone and email.



243 Reviews of Workamajig

Overall rating

3.77 / 5 stars

Filters:

Showing 1 - 20 of 243 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Pretty easy to use

Pros

Working in a client-based organization, we always need to stay on top of different projects and timelines. Workamajig allows us to do just that. We can log hours worked against a number of different projects. I especially like how you can view by day or by week to enter your time. The ability to copy the previous week's open projects has also been a time-saver.

Cons

It can be a bit clunky at times. I wish it was a little more user-friendly with its navigation.

Response from Workamajig of Workamajig

Replied January 2019

Hi there, Thank you for sharing your experience with Workamajig! I'm happy to hear that you and your team have gained value from tracking your projects and timelines in Workamajig. If you feel that there is a specific part of the system that could be more user-friendly please let us know! Our engineers would be happy to look into this for you :) We're here to help at support@workamajig.com. Regards, Hannah Team WMJ [: ]

December 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

December 2018

Extremely clunky

If you are looking for a project management tool I would strongly recommend looking elsewhere!

Pros

Workamajig has all of the core features you'd want in any project management tool. The implementation of those features on the other hand....

Cons

The user interface is downright terrible. It is clunky, it doesn't refresh when it is supposed to and the load times are extremely laggy. The software is also extremely buggy. I have had many instances where I have definitely entered data only to go back and find that what I entered was missing. It's hard to do anything with confidence when there are this many bugs!

Response from Workamajig of Workamajig

Replied December 2018

Hi there, Thank you for your candid review of our product, as it helps us to continue to improv. Have you had an opportunity to check out the all new Workamajig Platinum Interface? We've completely rebuilt the product to be more responsive, intuitive and easier to navigate. There's no added costs for platinum and you can check it out at any time by simply adding /platinum to the end of your login url. We've also set up walk-throughs to help you navigate the new interface and can offer free training on the new apps. Please feel free to reach out with any questions at support@workamajig.com - we're here to help! Regards, Hannah Team WMJ [: ]

November 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

1 of 5

Functionality

4 of 5

November 2018

New Version is a bit more intuitive

Pros

Generally, the Interface is better and easier to see

Cons

some of the functionality doesn't work ( i.e. old tickets won't come up, certain people can't be assigned to Tasks). Also, you're not able to bring up multiple tickets at once. Recent Conversation interface is worse than Diary

Response from Workamajig of Workamajig

Replied December 2018

Hi there, Thank you for taking the time to share your experience with our product. I'm happy to hear that you're enjoying the new interface. I'd love to help improve your experience. Can you please provide some additional details regarding the issues you've experienced pulling up old tickets, assigning people to tasks and using the recent conversations? Please let us know at support@workamajig.com, we're here to help! Regards, Hannah Team WMJ [: ]

November 2018

Marie from Petrol Advertising

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

2 of 5

November 2018

work in progress

Pros

the layout and UI are pretty clean, inputting hours into the software is painless

Cons

a lot of things are still not at full functionality yet and could be better

Response from Workamajig of Workamajig

Replied November 2018

Hi Marie, Thank you for sharing your experience with Workamajig. I I'd love to improve your experience with our product, can you please provide specifics on what you feel is not at full functionality? We're here to help at support@workamajig.com. Regards, Hannah Team WMJ [: ]

November 2018

Julie from Petrol Advertising

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Best Management System!

Pros

The interface works great and there are many options including financing and scheduling.

Cons

I don't like how the memo section isn't made for printing (only online usage).

Response from Workamajig of Workamajig

Replied December 2018

Hi Julie, Thank you for sharing your experience with Workamajig. I'm happy to hear that you're enjoying our product features like financing and scheduling. I'd love to make your experience even better, can you clarify what you mean by memo section? Please let us know at support@workamajig.com, we're here to help! Thanks, Hannah Team WMJ [: ]

November 2018

Clara from Petrol Advertising

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Platinum vs Original

-I was trained on Workamajig Platinum and original at the same time as the office was transitioning from the old version when I was onboarding. In the end, the functionality of the original version made it necessary to stick to the old one to get work done though I prefer the look and feel of Platinum. - Please make Platinum able to print diaries without losing formatting -- our office needs hard copies - Also please add the missing "Track Budgets" selection on "Schedule" in Platinum which is needed to do timesheets and estimates. Previous version had to customize to add the column of check boxes, but not sure where this is in Platinum. - One more request for copying templates from another project --- would be great to have the ability to copy over without copying the people who were previously assigned to that project.

Pros

- Interface looks great
- Lots of fantastic features from project management to timesheets to tracking budgets

Cons

- Diary posts don't print consistent formatting
- Some features lost from the previous version
- Timesheets can get glitchy when adjusting and deleting hours as you go throughout the day

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

November 2018

Great for timesheets, but steep learning curve

Pros

Easy to track and change time for projects.

Cons

Not very user-friendly. There is a somewhat steep learning curve just to figure out how to locate projects and track time. Icons are small, unclear, and don't relate at all to the actions they represent.

I also have problems attaching documents to diary notes at times. It seems like special characters (even dashes) set these problems off, but I'm not entirely sure because Workamajig doesn't always give me a clear diagnosis.

Response from Workamajig of Workamajig

Replied November 2018

Hi there, Thank you for your review of Workamajig. Workamajig is designed to be an enterprise solution for creative firms taking the place of all other systems; Project Management, Time Tracking/Resource Management, CRM, Accounting, etc. To ensure information flows correctly between the different modules, detailed set-up and implementation is imperative. We understand this can be time consuming in the beginning, but is meant to streamline processes moving forward. If your project manager assigns a task to you, it will default in your projects and tasks and you would simply need to enter your hours. There are also a few other options for tracking time, and we'd be happy to review this with you. Feel free to reach out at any time at support@workamajig.com. We're here to help! Regards, Hannah Team WMJ [: ]

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Workamajigs for me

Overall, it's been great. It's proven to be an indispensable part of our biusiness.

Pros

I like that it's built by my industry for my industry. I love having estimating, time tracking and billing all in one system.

Cons

When my co-workers complain about WMJ not being intiutive, and the long slow gring from classic to platinum.

Response from Workamajig of Workamajig

Replied November 2018

Thank you for sharing your experience! We are thrilled to hear WMJ is delivering value to your business. We are happy to provide complimentary training to aide our clients in transitioning from Classic to Platinum. We also have resources available for our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips. Let us know how we can assist your team at support@workamajig.com. Best regards, Megan Team WMJ

November 2018

Meg from THC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

1 of 5

Customer support

4 of 5

Functionality

2 of 5

November 2018

my review

Pros

I like that there is a product that can consolidate a business's needs into one (project mgmt, accounting, client services, etc.)

Cons

There are so many glitches. Its hard to accomplish anything when it isn't working properly.

Response from Workamajig of Workamajig

Replied November 2018

Hi Meg, Thank you for your candid feedback, as it helps us to continue to improve our product. If there are specific issues you've experienced in Workamajig, please let us know at support@workamajig.com and we'll be happy to look into it. Regards, Hannah Team WMJ [: ]

November 2018

Melinda from Sandbox

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Functionality

3 of 5

November 2018

What I have experienced.

Its ok.

Pros

It does timing well. and now I can not get off this screen. HOw irritating a form.

Cons

I use it as a timer and for scheduling. The new format does not seem to be as easy to use, it hides the functions too much and you have to go searching. I find my workmates do not know how to use it properly and there needs to be too much training which the owner of the company does not even want to do or have time, or make time.

Response from Workamajig of Workamajig

Replied November 2018

Hi Melinda, Thank you for sharing your feedback. We have resources available for our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips. Our team is also happy to address questions at support@workamajig.com Best regards, Megan Team WMJ

November 2018

Scott from FLM HARVEST

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

November 2018

Copy and Paste limitations, Lack of labeled icons

Its a useful tool for recordkeeping.

Pros

The ability to database information on projects, while documenting time and costs, is relatively simple.

Cons

The inability to replicate a whole line, copy, paste and save information, for example repeating a repetitive activity in a single step would enhance the tool. Often now the javascripted version, that I prefer, crashes. The Platinum version with just browser operations is not well laid out, and the icons are confusing, if there were more complete dropdown or pop-up descriptors when mousing over operational elements, that'd be an improvement. The help function provides a long list of all possible responses upon inputting a search query. Suggest a limit to the top 10 matches with the potential to get all responses with another click.

Response from Workamajig of Workamajig

Replied November 2018

Hi Scott, Thank you for sharing your feedback; the areas that work well and the ones we can improve upon. We are constantly working to better our user experience. Please feel free to reach out if you encounter any issues at support@workamajig.com. Best regards, Megan Ivan Team WMJ

November 2018

sarah from Genesis Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Workamajig is Great!

We like Workamajig and have used it for years!

Pros

This software allows us to track projects profitability, success and our workers time.Which makes estimating for future projects a lot faster and easier.

Cons

The software does take some getting used to as it is not the most intuitive.

Response from Workamajig of Workamajig

Replied November 2018

Hi Sarah, Thank you for sharing your feedback. We appreciate your business and are glad to hear WMJ is delivering value to your team. Let us know if we can be of any service at support@workamajig.com Best regards, Megan Team WMJ

November 2018

Bianca from Republica Havas

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

5 of 5

November 2018

User friendly

Pros

user-friendly and easy to learn keeps tasks and work organized and everyone needed involved

Cons

time entry feature - sometimes it gets stuck
expenses - cannot see expense report once it has user-friendly

Response from Workamajig of Workamajig

Replied November 2018

Hi Bianca, Thank you for your review of our product. I'm happy to hear that your team has gained value by keeping your work and resources organized in Workamajig. Our team would be happy to help if you have any questions or concerns, please feel free to reach out to support@workamajig.com with any questions. Regards, Hannah Team WMJ [: ]

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

2 of 5

November 2018

Not ideal, but the best option we've found so far

Workamajig is an integrated tool that's useful for agency management. It's helped consolidate the programs and software needed to run the business.

Pros

How integrated it is for timekeeping, accounting and media.

Cons

Because it's so customizable, it can be very overwhelming and confusing to know how best to set it up to utilize features for your business. I would recommend utilizing a Workamajig consultant to get everything set up for best practices.

Project scheduling and management features are clunky to use, and require ongoing attention and updates to keep things current.

Response from Workamajig of Workamajig

Replied November 2018

Thank you for sharing your experience with Workamajig; the areas that work well and the ones we can improve upon as we are constantly working to better our user experience. Please feel free to reach out if you encounter any issues at support@workamajig.com Best regards, Megan Team WMJ

November 2018

Kristen from Soulsight

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Easy To Stay On Top of Time

Pros

The features make it easy to stay on top of your time. The timer allows you to keep a small ticker open instead of a browser window - and it will track that time automatically. There's also an app that allows you to be on-the-go while tracking time.

Cons

If there was something I had to change, I'd move the question boxes from the top of the browser to more of a pop-up box. Sometimes I miss them and it trips me up a bit.

Response from Workamajig of Workamajig

Replied November 2018

Hi Kristen, Thank you for sharing your feedback. We are glad to hear WMJ makes time tracking easy. Let us know if we can be of any service at support@workamajig.com. Best regards, Megan Team WMJ

November 2018

Daniel from INSP, LLC

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

November 2018

More engineer-y than user friendly.

Decent, but with a steep and somewhat arbitrary learning curve. WJ seems to be powerful tool that does so many of the things our office requires, but I often feel like I am reacting to the software rather than the software responding to my needs.

Pros

Email integration
Malleability of "conversations"
Custom spec sheets
Relatively easy time sheets for budget purposes

Cons

The presentation of the software continues to be very text-based. As a secondary user (I don't design or run the workamajig workflow, I use the one we have in place), I often find my screen to be a wall of words, with information scattered among various boxes. A more intuitive GUI would be great for new or light users.

Response from Workamajig of Workamajig

Replied November 2018

Hi Daniel, We appreciate your feedback as we are continually working to improve our user experience. We would love some additional details regarding specific areas that could be more user friendly. Please feel free to reach out to our support team with questions and enhancement requests at support@workamajig.com. Best regards, Megan Team WMJ

November 2018

Karla from Nichols Company

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

2 of 5

November 2018

Make it more intuitive

Pros

It helps us keep track of our jobs and new business prospects.

Cons

Platinum made too many changes from the flash version. Why did you have to do away with the tabs in the menu bar? And shortcuts are missing.

Response from Workamajig of Workamajig

Replied November 2018

Hi Karla, Thank you for sharing your experience; we appreciate your feedback. We have a help guide section to help users switch to Platinum that includes opening tabs/shortcuts by bookmarking the screen wanted using their browsert: http://help.workamajig.com/transition-to-platinum Our support team is also happy to help with training and questions at support@workamajig.com. Best regards, Megan Team WMJ

November 2018

John from Sells Agency

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great Stuff

Pros

Love this program and how it works. We'd be so lost without it!

Cons

Could use a UI upgrade, but other than that, it's goooood.

Response from Workamajig of Workamajig

Replied November 2018

Hi John, We appreciate your feedback and are glad to hear WMJ is delivering value to your team. We would love to hear additional details on how the interface could be upgraded at feedback@workamajig.com or support@workamajig.com Best regards, Megan Team WMJ

November 2018

Marie from Pavone Marketing Group

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Workamajig works great!

This program makes it easy to track my time and understand how it is being used.

Pros

I appreciate that the program is very easy to use and user friendly. The itnerface is simple to understand.

Cons

I have very few complaints about this program and its functionality. Overall, this is a very pleasant experience.

Response from Workamajig of Workamajig

Replied November 2018

Hi Marie, Thank you for sharing your experience! We are pleased to hear you find WMJ easy to use. Please let us know if any questions arise at support@workamajig.com. Best regards, Megan Team WMJ

November 2018

Michelle from Marketing and Advertising

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

November 2018

Simple user experience for all

Pros

Easy timesheets and expense reports, especially in platinum sheets
Simple to see when you've submitted, if it's been approved, etc.
Onboarding is wildly easy for new employees

Cons

Expense reports in new platinum sheets have a couple quirks that took awhile to figure out.

Response from Workamajig of Workamajig

Replied November 2018

Hi Michelle, Thank you for sharing your experience with Workamajig; we are thrilled to hear it's easy to use and teach. Please let us know if you encounter any issues at support@workamajig.com. Best regards, Megan Team WMJ