Workamajig Software


 

Workamajig is a cloud-based HTML5 project management solution designed for creative ad agencies and in-house advertising teams of all sizes. Key features include opportunity tracking, project management, time tracking, resource management and complete finance and accounting.

Workamajig enables users to create project tasks, assign them to people and collaborate on these tasks from a single message portal. The creative management functionality of the solution allows users to create project schedules, manage freelancers and track time spent on each project with the help of automated timesheets.

Workamajig also features resource management, which allows users to plan and execute their marketing schedules and monitor all the ongoing projects from a single portal.

This product helps creative agencies manage all the aspects of their businesses starting from finance management and revenue forecasting, scaling all the way up to customized management reporting and profitability assessment.

Available on per user per month subscription, it offers support via phone and email.

 

Workamajig - Project scheduling
 
  • Workamajig - Project scheduling
    Project scheduling
  • Workamajig - Account
    Account
  • Workamajig - Internal review
    Internal review
  • Workamajig - Project assignment
    Project assignment
  • Workamajig - Project requests
    Project requests
  • Workamajig - Scoreboard
    Scoreboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

67 Reviews of Workamajig

 

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Software Advice Reviews (2)
More Reviews (65)

Showing 1-2 of 2

Anna from KAT Communications
Specialty: Advertising & PR
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

CRM management - love the ability to track my clients - I can forget about our conversations until the next appointment comes up on my today screen

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

CRM management, none of my clients are falling through the cracks - I can work for the day and not worry about missing the details of a client or appointment

Cons

If I spell something wrong, it's not recognized in the system allowing for duplication. I have to go into multiple screens to update contact info - if I have two contacts connected to one business and I'm only talking to one of those contacts, the notes for that contact do not show up under the other.

 
 

Eric from Duarte
Specialty: Advertising & PR
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Workamajig

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Workamajig is a pretty robust system which houses all of your Project Management and financial data in one place. It's a little like one of those old boom boxes which does a little bit of everything rather than one thing really well. It is tremendous value for your buck and can be customized to meet any needs you have.

Pros

The new HTML version is finally catching up to the current market leaders.

Cons

Slow development cycles.
Still primarily in Flash

Advice to Others

If you have the need to integrate with a CRM, go elsewhere. The WMJ CRM is nothing to write home about.

  Response: Hannah, Workamajig

Date: March 2018

March 2018

 

Hi Eric,

Thank you for your honest feedback, as it gives us the opportunity to continue to improve our product.
Did you know that Workamjig Platinum, the all new interface built in HTML 5, has been completely rolled out? We've rebuilt the product to be more responsive, intuitive and easier to navigate. To access the new interface, simply add /platinum to the end of your login url. We've also set up walk-throughs to help you navigate the new interface.

Please let us know what you think at feedback@workamajig.com.

Regards,
Hannah
Team WMJ

 
 
 
Showing 1-20 of 65


June 2018

June 2018

Great product but a bit dense for our team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This product offered so many options which was wonderful from a PM standpoint! We were able to customize the system to suit our needs.

Cons

Our team's challenge was that this too l was a bit robust (for non PMs) to get used to. People were resistant to begin with, but the complexity was a challenge for them. This is really a con of the product necessarily :)

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: June 2018

June 2018

 

Thank you for sharing your experience as it allows us to continue to improve our product.

We have resources available for our Platinum users that can help your team including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips.

Our team is also happy to address any questions at support@workamajig.com

Best regards,
Megan
Team WMJ

 


June 2018

June 2018

Lots of features but maybe too many

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I use Workamajig for general project management, billing clients, tracking projects and time tracking on individual projects. The system works great for time tracking and the billing. And the reports are very extensive. I feel it offers everything you could need to manage a business both financially and on the management side.

Cons

The one downside to the software is that it has too data. Reports can somewhat be cumbersome to organize, as you need an administrator to add certain fields to reports. That seems to be a concern with our business, there’s so much information that it collects that sometimes there seems to be too much and it becomes overwhelming.

Review Source: GetApp
 


June 2018

June 2018

Good but slow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to navigate. The project management piece is excellent if utilized to its full potential. The ability to customize your color scheme is also pretty nice.

Cons

Many basic accounting functions are not automatic, including WIP, AR, and Forecasting. Also, the budgeting screen within a project is not very clear. There is no HR piece, requiring us to have an additional software, which of course costs us additional money.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: June 2018

June 2018

 

Thank you for sharing your experience with Workamajig; the areas that work well and the ones we can improve upon. We are constantly working to better our user experience and our team is happy to review any available options to help streamline current processes at support@workamajig.com.

Best regards,
Megan
Team WMJ

 

Andrew from Selco Builders Warehouse
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

A project management tool suitable for almost any business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I only used this software for a short space of time so there are probably a lot of positive features I failed to notice. But that being said, this is a great tool for tracking overall project progress as well as individual tasks and/or individual people's workloads. This was also a very adaptive program allowing you to set it to suit whatever your business needs are.

Cons

I thought the price for this product was a little high in comparison to some of the other products available. A little system automation wouldn't be a bad improvement for future versions, this would save both time and reduce potential mistakes.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: May 2018

May 2018

 

Hi Andrew,

We appreciate you sharing your experience and feedback. We are glad to hear WMJ has delivered value to your team and we would love to hear enhancement ideas at feedback@workamajig.com.

Many thanks,
Megan
Team WMJ

 

Clifford from CreativeOne

May 2018

May 2018

Unless you are a full scale agency, avoid this product at all costs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It does keep us organized, but agile functions are missing here.

Pros

I like how it has different levels for Users, Teams, Customers and such. I also like the campaign functionality above jobs.

Cons

Assignments and waterfalling can be difficult. Also, work buckets get confusing and our traffic manager had a steep learning curve for this product. And Platinum has been out for years, what are they waiting for?

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: May 2018

May 2018

 

Hi Clifford,

We appreciate your honest feedback, as it gives us the opportunity to continue to improve our product.

A member of our support team will be reaching out soon to review the areas that are causing difficulty and any options to streamline processes.

Best regards,
Megan
Team WMJ

 


May 2018

May 2018

Since this was our first full-blown project management software, I was happy to have anything.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The Flash version looked like Excel and the HTML 5 version was clean in appearance. They threw a great party at their user conference.

Cons

The constant click thru needed to reach a site, the lack of email contact, tech support only through email (unless willing to pay more) which caused a back and forth situation, building of forms was tedious (Flash-based), reports were difficult to construct, lack of storage space caused addtional unexpected expenses of approx. $300/mo.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: May 2018

May 2018

 

Thank you for sharing your feedback. We are glad to hear you enjoyed our Workology conference and like the look of our Platinum interface.

Our support team is happy to review storage options (webdav) as well as ways to streamline processes at support@workamajig.com as well as via chat on help.workamajig.com, and by phone at 800-203-7684 x4.

Best regards,
Megan
Team WMJ

 

Kyle from Paws LLC

May 2018

May 2018

Perfectly fine project tracking software.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Perfectly fine project tracking software. Helps to track time and progress on projects. There are a lot of standard tools available that you'd expect.

Cons

Sometimes I find the platform a bit tedious and it seems like too much manual work is necessary. Could just be me though.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: May 2018

May 2018

 

Hi Kyle,

Thank you for taking the time to share your feedback. Our support team is happy to address any questions you have as well as review ways to streamline processes at support@workamajig.com.

Best regards,
Megan
Team WMJ

 

Johanna from patterson

May 2018

May 2018

Attempting to use as a go between for creative and marketing, it's not a project management tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

being able to appropriately charge and track the time spent and the value of that time was a new and eye opening possibility, but the handing off of the ownership of thprojects from one team to another is not smooth or seamless.

Pros

time tracking and spend associated with projects is easy to track, we use it to charge projects back to the owner and to locate portions of projects that are to time consuming.

Cons

the diary and comments are not a convenient or intuitive way to hand over information about the state of a project

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: May 2018

May 2018

 

Hi Johanna,

Thank you for sharing your experience. There are available solutions to the specific issues you have mentioned and we'd love to help you resolve them, but don't want to get too granular on this thread. Our support team will be following up shortly.

Also, we'd love to hear any enhancement suggestions at feedback@workamajig.com.

Best regards,
Megan
Team WMJ

 

andy from Notre Dame

May 2018

May 2018

Great, comprehensive tool with more features than you'll need.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Workamajig is an ideal tool for agency teams that need to juggle an incredibly high volume of workflow. It provides an all-inclusive picture of individual projects, from budgeting to status to client feedback, and more.

Cons

The interface was a little subpar, and the "seat" system (where only a certain number of users can be on the tool) can be a drawback for larger teams.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: May 2018

May 2018

 

Hi Andrew,

Thank you for taking the time to share your experience! WMJ is designed to be an enterprise solution and provide an all-inclusive picture, so we appreciate you mentioning this!

We have made updates to the interface since your patronage and now offer our HTML 5 based, Platinum interface.

Let us know if you would like to schedule a demo at sales@workamajig.com

Best regards,

 


April 2018

April 2018

The problems we are solving are tracking hours that we spend on projects. We do not bill based on it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how you are able to add in as many projects as needed and list as many job functions as needed.

Cons

It takes a while to get used to all the buttons and pages. The user interface is pretty confusing. They have icons for one page but I don't think they are very communicative of what they represent.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: May 2018

May 2018

 

Thank you for taking the time to share your feedback. Our support team is happy to review any questions you have regarding the interface and streamlining processes at support@workamajig.com and if there are any specific icons you think could be a bit clearer, please let us know at feedback@workamajig.

Best regards,
Megan
Team Workamajig

 


April 2018

April 2018

I use workamajig daily at work for tracking my projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Workamajig will get the job done, and is beneficial in managing and tracking projects for large teams.

Pros

Workamajig, is able to give a lot of information about tracking time, and progress on projects. The software has a lot of tools that are very useful for project management.

Cons

The software is very manual in a lot of ways and leaves a lot of room for human error. The UI feels very dated, and if not managed properly feels cluttered.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: May 2018

May 2018

 

Thank you for sharing your experience with Workamajig. We are constantly working to better our user experience and have recently released our HTML5 based Platinum interface. In addition, our support team is happy to review ways to streamline processes at support@workamajig.com.

Best regards,
Megan
Team WMJ

 

Jennifer from Strada

April 2018

April 2018

We selected this tool to streamline our agency functions, increasing efficiency and productivity.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Project management software tool specific to the advertising agency structure and workflow. Integration of all the necessary parts from beginning (new client, new project) to end (billing).
Monthly updates. They listen to users' feedback and make updates in response.

Cons

Initial setup took a full year. It was a big process and should have been accomplished quicker. Availability of trainers and time allowed were limited. There is some limitation to customization but it seems to be improving.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: May 2018

May 2018

 

Hi Jennifer,

Thank you for sharing your experience as it gives us the opportunity to continue to improve our product and implementation process.

As you mentioned, Workamajig is designed to be an enterprise solution for creative firms taking the place of all other systems; Project Management, Time Tracking/Resource Management, CRM, Accounting, etc. To ensure information flows correctly between the different modules, detailed set-up and implementation is imperative. We understand this can be time consuming in the beginning, but is meant to streamline processes moving forward.

We greatly appreciate your feedback and please let us know if there are any enhancements that would improve user experience at feedback@workamajig.com.

Best regards,
Megan
Team WMJ

 

Nina Noelle from Unbridled
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Workamajig is helping our company track projects as well as new hire training.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better project management and new hire training tracking.

Pros

I like how it is easy to setup and use. It's has a great user interface with a lot of ways to customize the software for our company.

Cons

It's a bit pricey for what it offers. It's also lacking a couple areas of customization that would be helpful to streamline more of our projects. I also wish it created better templates.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: March 2018

March 2018

 

Hi Nina Noelle,

Thank you for taking the time to share your experience. We are glad to hear set-up and use of WMJ has been easy for your team. We are constantly working to better our user experience and would appreciate more details regarding your feedback. Please send to feedback@workamajig.com.

Much appreciated,
Megan
Team WMJ

 

maddy from Kassing Andrews Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Slow, drawn out, time consuming

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Weekly training, understanding of what works and doesn't work for the agency.

Pros

Workamajig had weekly trainings with a specialized account manager. They tried their best to help with learning the software.

Cons

Lots of details, inability to customize towards your agency. Time consuming training 1-2 time per week for weeks at a time.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: March 2018

March 2018

 

Hi Maddy,

Thank you for your feedback as it gives us the opportunity to continue to improve our product. Workamajig is designed to be an enterprise solution for creative firms taking the place of all other systems; Project Management, Time Tracking/Resource Management, CRM, Accounting, etc. To ensure information flows correctly between the different modules, detailed set-up and implementation is imperative. We understand this can be time consuming in the beginning, but is meant to streamline processes moving forward. Workamajig offers training and support to assist our clients with set-up.

Regards,
Hannah
Team WMJ

 


February 2018

February 2018

A comprehensive and powerful time-tracking and reporting application.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- The features, functionality, reporting and customizations are seemingly endless.
- Fantastic tool for providing visibility into the more administrative aspects of a client's account, like invoices, retainers, budget spend, etc.

Cons

- Very cumbersome to use, especially for users tracking time on a daily basis.
- For advanced reporting, the learning curve is relatively high. Be prepared to spend some time figuring out how to get the data you need. However, once you understand how to use it, it will become an essential part of your business!

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Thank you for taking the time to share your experience and feedback. We are glad to hear you are enjoying our product and we'd like to make your experience even better!
We have resources available for our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips.
Our team is also happy to address questions at support@workamajig.com

Best regards,
Megan
Team WMJ

 

Oscar from CLM Marketing & Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Great tool to be able to track time towards projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the ease of being able to track the amount of time being spent on a project. It helps be able to monitor time management between all employees working on a project.

Cons

The search capabilities seem to be very limited. Purchase orders seem to be a bit difficult to find if you don't know the specific data.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Hello Oscar,

Thank you for sharing your experience; we are glad to hear WMJ is delivering value to your team. I believe there is an available solution to the specific issue mentioned and we'd love to help you resolve this, but don't want to get too granular on this thread. Our team is waiting at support@workamajig.com to help you.

Best regards,
Megan
Team WMJ

 

Lucy from NeoGenomics

February 2018

February 2018

This is a powerful tool and has everything I need. It is very useful for designers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There is so many functions and takes some time to learn everything, but there is education and support which is nice.

Pros

Can modify form, budget tracking, unlimited requester accounts, proofing art work, calendar, time projects.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Hi Lucy,

We appreciate your feedback and are glad to hear WMJ is delivering value to your team. Please let us know if we can be of any assistance at support@workamajig.com

Best regards,
Megan
Team WMJ

 

Angelica from Catalina
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

Workamajig is very basic and very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

While it was very easy to use, it was also extremely basic so you had your limits when it came to sharing workloads across a team.

Pros

I really liked the running timer. It was extremely useful when I was working on projects that needed to be billed by the hour. I haven't found another project management tool that has it. I also liked that you could change your background to whatever you wanted.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Hi Angela.

Thank you for taking the time to share your experience. We are glad to hear you are enjoying our product. Please let us know if we can be of any assistance at support@workamajig.com

Best regards,
Megan
Team WMJ

 


January 2018

January 2018

Powerful but cumbersome, I'd stay away

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Lots and lots of features and widgets. The product can do a lot of things, assuming you can figure it out.

Cons

Cumbersome interface, slow. The product suffers from an inability to focus, and tries to be all things to all people. The interface is really clunky and not intuitive. The onboarding process is long, drawn out, and expensive. Once you've gone through it, you feel stuck.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: January 2018

January 2018

 

Hi there,

Thank you for your feedback. Workamajig is designed to be an enterprise solution for creative firms taking the place of all other systems; Project Management, Time Tracking/Resource Management, CRM, Accounting, etc. To ensure information flows correctly between the different modules, detailed set-up and implementation is imperative. We understand this can be time consuming in the beginning, but is meant to streamline processes moving forward.

We would love to help with any questions you may have, please feel free to reach out to support@workamajig.com and we'll be happy to help you.

Regards,
Hannah
Team WMJ

 

Gillian from Momentum Marketing
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

The platinum version is obviously light years ahead of the FLASH version but the service is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Organization and increased team communication!

Pros

I like the versaility in the platform. They can uniquely code the APP to reflect your needs as an agency.

Cons

The amount of time it takes to learn the software and implement it into a team is LONGER than expected.

Review Source: Capterra

  Response: Workamajig, Workamajig

Date: February 2018

February 2018

 

Hello Gillian,

Thank you for taking the time to share your experience with our product and service.

Workamajig is designed to be an enterprise solution for creative firms taking the place of all other systems. To ensure information flows correctly between the different modules, detailed implementation is imperative. We understand this can be time consuming in the beginning, but is meant to streamline processes moving forward. Workamajig offers training and support to assist our clients with implementation and management of the system.

Please let us know if we can be of any assistance at support@workamajig.com.

Best regards,
Megan
Team WMJ

 
 
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